Atlassian Jira vs. Jama Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.3 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Jama Connect
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.N/A
Pricing
Atlassian JiraJama Connect
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Atlassian JiraJama Connect
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraJama Connect
Considered Both Products
Atlassian Jira
Chose Atlassian Jira
Each application comes with their advantages. Jira Software is one for the tools famous among our Post Market Surveillance and Engineering teams due to its simple application structure. Provide easy tracking and navigation through the tool which helps with monitoring more …
Jama Connect
Chose Jama Connect
JCA is an extraordinary tool that is very simple to use and brings efficiency to the creation of requirements. It is particularly good at highlighting improvements to requirements which, when done properly and done up front in the engineering development process, will save …
Chose Jama Connect
Ease of access. I've used so many test management tools.
So far the user friendliness with Jama was top notch. Anyone can easily understand the flow of the application. It's best in tracking the status and checking the version of the final test case. Currently I'm using Q test …
Chose Jama Connect
It’s easier to use, easier to trace requirements and verification and has a better UI

These other tools feel more like glorified excel sheets whereas Jama actually feels intentional with being an ALM tool.
Chose Jama Connect
Focused on Requirements Engineering.
Intuitive
User Interface
Chose Jama Connect
easier to use with better UI and versioning etc.
Chose Jama Connect
Jama Connect was the perfect balance between cost, usability and scalability that our company desired. Helix was definitely cheaper but didn't offer the usability or scalability perks. Codebeamer missed the mark on cost and was designed more for a software centric requirement …
Chose Jama Connect
Cannot give an answer as since I have taken over this application and I don't know how we did it before.
Chose Jama Connect
Functionlity is there and ease of use
Chose Jama Connect
Jama Connect is more straightforward than these systems but not quite as versatile or comprehensive. I would choose those other systems if I were at a very large company working on very complex systems (which I am not).
Chose Jama Connect
Jama suited our need for collaboration and communication plus a difficult stakeholder's approval roadblock. Jama provides a very easy to use interface and communication system that brought in the buy-in from all stakeholders based on the communication problems we needed to …
Chose Jama Connect
Better online access, risk traceability, and impact analysis
Chose Jama Connect
I really liked Cradle as it seemed to be very full-featured. BUT, my liking for it was predicated on my being a daily user of the tool; it took me a while to get familiar with the tool. What was certainly true of Cradle in my experience was that it was VERY challenging to get …
Chose Jama Connect
Polarion did not have the outside sales support that Jama Connect has. Polarion seems better suited for an Agile development lifecycle rather than an evergreen repository of requirements, design features, and verifications.

Excel is the low-cost/low-feature requirements …
Chose Jama Connect
From a technical point of view, DOORS is much more customizable than Jama Connect, and this is more useful when talking about SW related requirements; when talking about system related requirements, Jama Connect is well suited with respect to DOORS, in the sense that …
Chose Jama Connect
Jama brings requirements engineering to the 21st century and sets up the bar to measure other tools. DOORS and DNG never managed to make this jump and stayed in the past.
Chose Jama Connect
We originally looked at Connect (Contour) and Doors as we wanted to move away from Word documents. Contour was much easier to use and had a better collaboration environment. The was many years ago; I haven't done any comparison in the last 5+ years.
Chose Jama Connect
I haven't used the other tools in some time, but I know I prefer Jama over Jira and MS Project. Again, this is skewed based on the fact that I haven't used the other 2 tools in years. Jama is used more by clients whom I work with so it seems to be more of a market leader than …
Chose Jama Connect
Alternatives to Jama for us is Google Sheets. I have spent significant amount of time getting the team away from sheets as a source of truth. The added features of Jama has helped the team transition to Jama for the source of truth for requirements.
Chose Jama Connect
We tried to do with Requirements management with Confluence and other Atlassian marketplace tools. The Jama traceability is still the overriding decider for staying with Jama. FYI, we paid for Jama/tasktop for several years without doing the integration - you would think that …
Chose Jama Connect
Jama does the requirements management piece better than anyone else, which is why we chose it. The cost was hard to swallow, given the limitations of the other areas of the product (test management, risk management). Products like Helix are better for testing, but are pretty …
Chose Jama Connect
Jama Connect suites better our needs for System of Systems management. The user interface is more friendly and easy to understand.
Chose Jama Connect
I have mostly worked with ALM and JIRA Software. they are good enough to gather the requirements but not much like Jama software. JIRA doesn't provide approval mechanism and ALM doesn't provide traceability and reuse or reviews functionalities so in all of them Jama is better …
Features
Atlassian JiraJama Connect
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
34 Ratings
1% above category average
Jama Connect
-
Ratings
Task Management8.833 Ratings00 Ratings
Resource Management7.732 Ratings00 Ratings
Gantt Charts7.224 Ratings00 Ratings
Scheduling7.831 Ratings00 Ratings
Workflow Automation8.132 Ratings00 Ratings
Team Collaboration8.533 Ratings00 Ratings
Support for Agile Methodology8.934 Ratings00 Ratings
Support for Waterfall Methodology7.828 Ratings00 Ratings
Document Management6.928 Ratings00 Ratings
Email integration8.030 Ratings00 Ratings
Mobile Access7.125 Ratings00 Ratings
Timesheet Tracking7.625 Ratings00 Ratings
Change request and Case Management7.925 Ratings00 Ratings
Budget and Expense Management6.918 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.4
19 Ratings
4% below category average
Jama Connect
-
Ratings
Quotes/estimates7.416 Ratings00 Ratings
Invoicing7.612 Ratings00 Ratings
Project & financial reporting7.117 Ratings00 Ratings
Integration with accounting software7.415 Ratings00 Ratings
Best Alternatives
Atlassian JiraJama Connect
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Polarion ALM
Polarion ALM
Score 9.9 out of 10
Medium-sized Companies
InEight
InEight
Score 9.5 out of 10
Polarion ALM
Polarion ALM
Score 9.9 out of 10
Enterprises
InEight
InEight
Score 9.5 out of 10
Polarion ALM
Polarion ALM
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian JiraJama Connect
Likelihood to Recommend
8.3
(221 ratings)
9.2
(83 ratings)
Likelihood to Renew
8.5
(37 ratings)
8.0
(3 ratings)
Usability
7.8
(62 ratings)
7.8
(5 ratings)
Availability
8.0
(4 ratings)
7.7
(3 ratings)
Performance
8.0
(2 ratings)
7.3
(3 ratings)
Support Rating
8.0
(24 ratings)
9.1
(4 ratings)
In-Person Training
8.0
(1 ratings)
6.4
(1 ratings)
Online Training
8.0
(2 ratings)
7.3
(2 ratings)
Implementation Rating
9.0
(1 ratings)
9.1
(2 ratings)
Configurability
8.0
(1 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(9 ratings)
6.4
(3 ratings)
Product Scalability
8.0
(1 ratings)
7.7
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(3 ratings)
Vendor pre-sale
-
(0 ratings)
8.6
(3 ratings)
User Testimonials
Atlassian JiraJama Connect
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
Read full review
Jama Software
For the past year, I had taken on the Jama Administrator role for
my client and was able to quick learn how to configure the system to
meet requirements and expectations of ASPICE, Functional Safety, and
Automotive Cybersecurity as well as ISO 9001 and IATF 16949 standards
focused on quality. Jama Connect is one of the
most powerful engineering tools I've ever had a chance to use. It not
only does exactly what's advertised and the customer service and
technical support are Best-in-Class. For those who are searching for a
Requirements Management Tool, I highly recommend you give Jama a try.
They've got everything down to a science from the moment you start
interacting with a Jama representative, to the training and the
on-boarding. The learning curve was very quick for me, in large part
due to the amazing technical support that I was able to receive from
Jama's subject matter experts. Every person whom I spoke with about the
tool and its capabilities was absolutely top-notch. If you really want to level-up your game, try Jama Connect Advisor. Get yourself a free demo. You won't find any better tool for Requirements Management!
Read full review
Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
Read full review
Jama Software
  • Requirements Management in general
  • Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool.
  • The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success.
Read full review
Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
Read full review
Jama Software
  • The 'filtering' capabilities in Jama are not as good as they could be. In particular, the ability to "nest" filters is quite limited. I have certain seen much better capabilities in other tools. ('Cradle' is an example of a tool with excellent "nested filters" capabilities.)
  • From an administrative point of view, the 'License' admin view is pretty disappointing. The particular thing that I'd like to be able to find out from it is the peak number of 'Float Creator' licenses in concurrent use on each day. If there's a way to get to that information, I haven't found it yet.
Read full review
Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Read full review
Jama Software
Jama is really easy to use and operate compared to other tools. This allows a process owner to get easier buy-in from the organization to see value early. My experience with this tool was very positive and we were able to see value early in its introduction
Read full review
Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
Read full review
Jama Software
The requirements and baseline parts are easy to use. The review centre is very useable and understandable, once you understand/set up the moderation. (This last part could use some refinement.) Integration/connectability (the Connect part of Jama) is quite possible, but the useability could use some love as well.
Read full review
Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
Read full review
Jama Software
It has always been available, except for preventative maintenance which is announced beforehand. Nonetheless, we experienced one day shortage over a miscommunication about payment.
Read full review
Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
Read full review
Jama Software
With performance compared to JIRA, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
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Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
Read full review
Jama Software
They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
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In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
Read full review
Jama Software
Helpful and exhaustive and tailorable for our needs. Instructor was well versed and engaged. Material was a good reference and was up to date with tool. Overall, in person training was valuable for tool introduction. Trainer was an active user of the tool and worked closely with other clients. So, very knowledgeable.
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Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Jama Software
Easy to reference and understand. Updated routinely to include new topics. Online training evolves to include more advanced topics and how to guides. Online training includes videos and reference guides that make it easy to perform more complex tasks. Online training is free and can be accessed from any computer.
Read full review
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review
Jama Software
Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
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Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
Jama Software
It’s easier to use, easier to trace requirements and verification and has a better UI These other tools feel more like glorified excel sheets whereas Jama actually feels intentional with being an ALM tool.
As stated before tracing is much faster, creating the tracing matrix/workflow is easy like using a Miro workflow.
It’s just easier to read everything.
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Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
Read full review
Jama Software
No answers on this topic
Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
Read full review
Jama Software
There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
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Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
Jama Software
  • One experience that converted an engineer to using Jama Connect was an electronics engineer that was writing test plans. I showed them about how to write "unit" or very discrete tests and then showed them an automatic export to get the document. Thus the authoring of the document effort was taken away, they could focus on defining the test
  • Unfortunately I have very much struggled to embed systems engineering, requirements management and Jama Connect as part of the 'ways of working' outside the systems and electronics teams.
Read full review
ScreenShots

Jama Connect Screenshots

Screenshot of Jama Connect - Live TraceabilityScreenshot of Jama Connect - Project Dashboard ViewScreenshot of Jama Connect - Requirements ManagementScreenshot of SOC 2 Type II Compliant