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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Jama Connect

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Jama Connect® is a Requirements Management software and Requirements Traceability solution. Jama Software enables teams to manage product requirements and enable Live Traceability™ across the development process, in order to reduce cycle times and improve product quality.N/A
    Pricing
    Atlassian JiraJama Connect
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian JiraJama Connect
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.—
    More Pricing Information
    Community Pulse
    Atlassian JiraJama Connect
    Considered Both Products
    Atlassian
    Chose Atlassian Jira
    Each application comes with their advantages. Jira Software is one for the tools famous among our Post Market Surveillance and Engineering teams due to its simple application structure. Provide easy tracking and navigation through the tool which helps with monitoring more …
    Incentivized
    Jama Software
    Chose Jama Connect
    JCA is an extraordinary tool that is very simple to use and brings efficiency to the creation of requirements. It is particularly good at highlighting improvements to requirements which, when done properly and done up front in the engineering development process, will save …
    Incentivized
    Chose Jama Connect
    It’s easier to use, easier to trace requirements and verification and has a better UI

    These other tools feel more like glorified excel sheets whereas Jama actually feels intentional with being an ALM tool.
    Incentivized
    Chose Jama Connect
    Focused on Requirements Engineering.
    Intuitive
    User Interface
    Incentivized
    Chose Jama Connect
    easier to use with better UI and versioning etc.
    Incentivized
    Chose Jama Connect
    Jama Connect was the perfect balance between cost, usability and scalability that our company desired. Helix was definitely cheaper but didn't offer the usability or scalability perks. Codebeamer missed the mark on cost and was designed more for a software centric requirement …
    Incentivized
    Chose Jama Connect
    Cannot give an answer as since I have taken over this application and I don't know how we did it before.
    Incentivized
    Chose Jama Connect
    Functionlity is there and ease of use
    Incentivized
    Chose Jama Connect
    Jama Connect is more straightforward than these systems but not quite as versatile or comprehensive. I would choose those other systems if I were at a very large company working on very complex systems (which I am not).
    Incentivized
    Chose Jama Connect
    Better online access, risk traceability, and impact analysis
    Incentivized
    Chose Jama Connect
    I really liked Cradle as it seemed to be very full-featured. BUT, my liking for it was predicated on my being a daily user of the tool; it took me a while to get familiar with the tool. What was certainly true of Cradle in my experience was that it was VERY challenging to get …
    Incentivized
    Chose Jama Connect
    NA
    Incentivized
    Chose Jama Connect
    Polarion did not have the outside sales support that Jama Connect has. Polarion seems better suited for an Agile development lifecycle rather than an evergreen repository of requirements, design features, and verifications.

    Excel is the low-cost/low-feature requirements …
    Incentivized
    Chose Jama Connect
    From a technical point of view, DOORS is much more customizable than Jama Connect, and this is more useful when talking about SW related requirements; when talking about system related requirements, Jama Connect is well suited with respect to DOORS, in the sense that …
    Incentivized
    Chose Jama Connect
    Jama brings requirements engineering to the 21st century and sets up the bar to measure other tools. DOORS and DNG never managed to make this jump and stayed in the past.
    Incentivized
    Chose Jama Connect
    We originally looked at Connect (Contour) and Doors as we wanted to move away from Word documents. Contour was much easier to use and had a better collaboration environment. The was many years ago; I haven't done any comparison in the last 5+ years.
    Incentivized
    Chose Jama Connect
    I haven't used the other tools in some time, but I know I prefer Jama over Jira and MS Project. Again, this is skewed based on the fact that I haven't used the other 2 tools in years. Jama is used more by clients whom I work with so it seems to be more of a market leader than …
    Incentivized
    Chose Jama Connect
    Ease of access. I've used so many test management tools.
    So far the user friendliness with Jama was top notch. Anyone can easily understand the flow of the application. It's best in tracking the status and checking the version of the final test case. Currently I'm using Q test …
    Incentivized
    Chose Jama Connect
    Alternatives to Jama for us is Google Sheets. I have spent significant amount of time getting the team away from sheets as a source of truth. The added features of Jama has helped the team transition to Jama for the source of truth for requirements.
    Incentivized
    Chose Jama Connect
    We tried to do with Requirements management with Confluence and other Atlassian marketplace tools. The Jama traceability is still the overriding decider for staying with Jama. FYI, we paid for Jama/tasktop for several years without doing the integration - you would think that …
    Incentivized
    Chose Jama Connect
    Jama does the requirements management piece better than anyone else, which is why we chose it. The cost was hard to swallow, given the limitations of the other areas of the product (test management, risk management). Products like Helix are better for testing, but are pretty …
    Incentivized
    Chose Jama Connect
    Jama Connect suites better our needs for System of Systems management. The user interface is more friendly and easy to understand.
    Incentivized
    Chose Jama Connect
    I have mostly worked with ALM and JIRA Software. they are good enough to gather the requirements but not much like Jama software. JIRA doesn't provide approval mechanism and ALM doesn't provide traceability and reuse or reviews functionalities so in all of them Jama is better …
    Incentivized
    Chose Jama Connect
    JIRA is way more costly than Jama. Plus, Jama is more user friendly
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    138 Answers
    98%
    Would buy again
    45 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    121 Answers
    94%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    136 Answers
    98%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    71 Answers
    100%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    91 Answers
    91%
    Implementation went as expected
    39 Answers
    Features
    Atlassian JiraJama Connect
    Project Management
    Comparison of Project Management features of Atlassian Jira and Jama Connect
    Feature
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Jama Connect
    -
    Ratings
    Task Management8.765 Ratings00 Ratings
    Resource Management7.963 Ratings00 Ratings
    Gantt Charts7.149 Ratings00 Ratings
    Scheduling7.858 Ratings00 Ratings
    Workflow Automation7.861 Ratings00 Ratings
    Team Collaboration8.564 Ratings00 Ratings
    Support for Agile Methodology8.765 Ratings00 Ratings
    Support for Waterfall Methodology7.950 Ratings00 Ratings
    Document Management6.954 Ratings00 Ratings
    Email integration7.855 Ratings00 Ratings
    Mobile Access7.044 Ratings00 Ratings
    Timesheet Tracking7.744 Ratings00 Ratings
    Change request and Case Management8.149 Ratings00 Ratings
    Budget and Expense Management7.136 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Jama Connect
    Feature
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Jama Connect
    -
    Ratings
    Quotes/estimates7.732 Ratings00 Ratings
    Invoicing8.125 Ratings00 Ratings
    Project & financial reporting7.436 Ratings00 Ratings
    Integration with accounting software7.427 Ratings00 Ratings
    Best Alternatives
    Atlassian JiraJama Connect
    Small Businesses
    Any.do
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraJama Connect
    Likelihood to Recommend
    8.3
    (254 ratings)
    8.9
    (89 ratings)
    Likelihood to Renew
    8.6
    (37 ratings)
    7.8
    (5 ratings)
    Usability
    7.8
    (79 ratings)
    7.6
    (6 ratings)
    Availability
    8.0
    (4 ratings)
    7.7
    (3 ratings)
    Performance
    8.0
    (2 ratings)
    7.3
    (3 ratings)
    Support Rating
    8.0
    (24 ratings)
    8.2
    (5 ratings)
    In-Person Training
    8.0
    (1 ratings)
    6.4
    (1 ratings)
    Online Training
    8.0
    (2 ratings)
    7.1
    (2 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    9.1
    (2 ratings)
    Configurability
    8.0
    (1 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    6.4
    (3 ratings)
    Product Scalability
    8.0
    (1 ratings)
    7.7
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.6
    (3 ratings)
    User Testimonials
    Atlassian JiraJama Connect
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Jama Software
    For the past year, I had taken on the Jama Administrator role for
    my client and was able to quick learn how to configure the system to
    meet requirements and expectations of ASPICE, Functional Safety, and
    Automotive Cybersecurity as well as ISO 9001 and IATF 16949 standards
    focused on quality. Jama Connect is one of the
    most powerful engineering tools I've ever had a chance to use. It not
    only does exactly what's advertised and the customer service and
    technical support are Best-in-Class. For those who are searching for a
    Requirements Management Tool, I highly recommend you give Jama a try.
    They've got everything down to a science from the moment you start
    interacting with a Jama representative, to the training and the
    on-boarding. The learning curve was very quick for me, in large part
    due to the amazing technical support that I was able to receive from
    Jama's subject matter experts. Every person whom I spoke with about the
    tool and its capabilities was absolutely top-notch. If you really want to level-up your game, try Jama Connect Advisor. Get yourself a free demo. You won't find any better tool for Requirements Management!
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Jama Software
    • Requirements Management in general
    • Focus in the content without loosing the track of the evolution of the items by maintaining the exchange of information between the users inside the Tool.
    • The possibilities to integrate this tool within our IT-landcape and with our other engineering tools is for us a leverage to success.
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Jama Software
    • The 'filtering' capabilities in Jama are not as good as they could be. In particular, the ability to "nest" filters is quite limited. I have certain seen much better capabilities in other tools. ('Cradle' is an example of a tool with excellent "nested filters" capabilities.)
    • From an administrative point of view, the 'License' admin view is pretty disappointing. The particular thing that I'd like to be able to find out from it is the peak number of 'Float Creator' licenses in concurrent use on each day. If there's a way to get to that information, I haven't found it yet.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Jama Software
    Jama is really easy to use and operate compared to other tools. This allows a process owner to get easier buy-in from the organization to see value early. My experience with this tool was very positive and we were able to see value early in its introduction
    Incentivized
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Jama Software
    The requirements and baseline parts are easy to use. The review centre is very useable and understandable, once you understand/set up the moderation. (This last part could use some refinement.) Integration/connectability (the Connect part of Jama) is quite possible, but the useability could use some love as well.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Jama Software
    It has always been available, except for preventative maintenance which is announced beforehand. Nonetheless, we experienced one day shortage over a miscommunication about payment.
    Incentivized
    Read full review
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Jama Software
    With performance compared to JIRA, I do recommend Jama in this case. Jama provides very good performance, it loads immediately for any of the items and searches any item immediately. Performance is really good in all of the operations including creating stories, epics, item types or other support operations or report generation.
    Incentivized
    Read full review
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
    Read full review
    Jama Software
    They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
    Incentivized
    Read full review
    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
    Read full review
    Jama Software
    Helpful and exhaustive and tailorable for our needs. Instructor was well versed and engaged. Material was a good reference and was up to date with tool. Overall, in person training was valuable for tool introduction. Trainer was an active user of the tool and worked closely with other clients. So, very knowledgeable.
    Incentivized
    Read full review
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
    Read full review
    Jama Software
    Easy to reference and understand. Updated routinely to include new topics. Online training evolves to include more advanced topics and how to guides. Online training includes videos and reference guides that make it easy to perform more complex tasks. Online training is free and can be accessed from any computer.
    Incentivized
    Read full review
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
    Read full review
    Jama Software
    Jama 2015.5 implementation is very smooth and no need for much manual work. Jama 8 has many challenges and we can not install it as smoothly as Jama 2015.5. Initially, Jama didn't provide the Jama 8's installer files or zip files and they were just providing docker files to everyone (which was really strange). It is the worst that they don't provide all the files at a time. Why should they tell us where we should deploy, and why only a dockerfile? I am not very satisfied with Jama implementation.
    Incentivized
    Read full review
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Jama Software
    It’s easier to use, easier to trace requirements and verification and has a better UI These other tools feel more like glorified excel sheets whereas Jama actually feels intentional with being an ALM tool.
    As stated before tracing is much faster, creating the tracing matrix/workflow is easy like using a Miro workflow.
    It’s just easier to read everything.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Jama Software
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
    Read full review
    Jama Software
    There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
    Incentivized
    Read full review
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Jama Software
    • One experience that converted an engineer to using Jama Connect was an electronics engineer that was writing test plans. I showed them about how to write "unit" or very discrete tests and then showed them an automatic export to get the document. Thus the authoring of the document effort was taken away, they could focus on defining the test
    • Unfortunately I have very much struggled to embed systems engineering, requirements management and Jama Connect as part of the 'ways of working' outside the systems and electronics teams.
    Incentivized
    Read full review
    ScreenShots

    Jama Connect Screenshots

    Screenshot of Jama Connect - Live TraceabilityScreenshot of Jama Connect - Project Dashboard ViewScreenshot of Jama Connect - Requirements ManagementScreenshot of SOC 2 Type II Compliant