Atlassian Jira vs. Intuit Mailchimp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.4 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Intuit Mailchimp
Score 8.3 out of 10
N/A
Mailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.
$0
per month
Pricing
Atlassian JiraIntuit Mailchimp
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
Free
$0
Essentials
starts at $13
per month
Standard
starts at $20
per month
Premium
starts at $350
per month
Offerings
Pricing Offerings
Atlassian JiraIntuit Mailchimp
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraIntuit Mailchimp
Considered Both Products
Atlassian Jira
Chose Atlassian Jira

Comparing JIRA with other products, JIRA has more features. It shows more information in each issue, it is easy to use when you have users of functional tests that must enter the application to update the issues in tests or when they must enter acceptance criteria, the …

Intuit Mailchimp
Chose Intuit Mailchimp
I have used a lot of email marketing tools over the years and Intuit Mailchimp is one that I keep going back to, it simple and easy to use, no messing around and it does what it says one tin.
Chose Intuit Mailchimp
Mailchimp was the best out of what I have previously used. It has much better reporting, automation and better list management. It is a good product to use if you are able to spend a bit of time and money to develop some templates and make it look amazing. It has been a big …
Chose Intuit Mailchimp
Mailchimp is undoubtedly an expensive tool, the most expensive we have used so far, previously we had not dared to use it and now that we have done it we are sorry we did not do it before, our email marketing is more professional than that had been, customer acquisition has …
Chose Intuit Mailchimp
MailChimp definitely is among the more mature tools which offers you a lot of features and all of them are quite easy to use which is important for non-designers who're working on newsletter campaigns. Also, e-mail deliverability has gotten pretty strong over the last few years …
Chose Intuit Mailchimp
We had been using Constant Contact before moving to Mailchimp for several years. I decided to switch to Mailchimp after evaluating a number of features that at that time Constant Contact did not have. These included:

WYSIWYG editor
Chose Intuit Mailchimp
HubSpot CRM is first and foremost a CRM system whilst MailChimp is a specialised email marketing tool so it's no surprise MailChimp is a clear winner in this category. Had HubSpot been a decent CRM too, we might have stuck with that single solution because it would have …
Features
Atlassian JiraIntuit Mailchimp
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
37 Ratings
1% above category average
Intuit Mailchimp
-
Ratings
Task Management8.836 Ratings00 Ratings
Resource Management7.735 Ratings00 Ratings
Gantt Charts7.226 Ratings00 Ratings
Scheduling7.734 Ratings00 Ratings
Workflow Automation8.035 Ratings00 Ratings
Team Collaboration8.536 Ratings00 Ratings
Support for Agile Methodology8.937 Ratings00 Ratings
Support for Waterfall Methodology7.930 Ratings00 Ratings
Document Management6.931 Ratings00 Ratings
Email integration7.932 Ratings00 Ratings
Mobile Access7.127 Ratings00 Ratings
Timesheet Tracking7.527 Ratings00 Ratings
Change request and Case Management7.928 Ratings00 Ratings
Budget and Expense Management7.019 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.4
22 Ratings
4% below category average
Intuit Mailchimp
-
Ratings
Quotes/estimates7.318 Ratings00 Ratings
Invoicing7.813 Ratings00 Ratings
Project & financial reporting7.220 Ratings00 Ratings
Integration with accounting software7.417 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Atlassian Jira
-
Ratings
Intuit Mailchimp
8.1
580 Ratings
6% above category average
WYSIWYG email editor00 Ratings8.3532 Ratings
Dynamic content00 Ratings8.0514 Ratings
Ability to test dynamic content00 Ratings8.0494 Ratings
Landing pages00 Ratings8.3400 Ratings
A/B testing00 Ratings7.7430 Ratings
Mobile optimization00 Ratings8.1530 Ratings
Email deliverability reporting00 Ratings8.6563 Ratings
List management00 Ratings8.2559 Ratings
Triggered drip sequences00 Ratings7.9382 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Atlassian Jira
-
Ratings
Intuit Mailchimp
8.9
72 Ratings
13% above category average
Lead nurturing automation00 Ratings7.463 Ratings
Lead scoring and grading00 Ratings10.01 Ratings
Data quality management00 Ratings8.369 Ratings
Automated sales alerts and tasks00 Ratings10.01 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Atlassian Jira
-
Ratings
Intuit Mailchimp
8.0
123 Ratings
8% above category average
Calendaring00 Ratings7.548 Ratings
Event/webinar marketing00 Ratings8.5109 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Atlassian Jira
-
Ratings
Intuit Mailchimp
8.2
120 Ratings
11% above category average
Social sharing and campaigns00 Ratings8.2112 Ratings
Social profile integration00 Ratings8.2104 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Atlassian Jira
-
Ratings
Intuit Mailchimp
8.3
560 Ratings
12% above category average
Dashboards00 Ratings8.5224 Ratings
Standard reports00 Ratings8.5555 Ratings
Custom reports00 Ratings7.8125 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Atlassian Jira
-
Ratings
Intuit Mailchimp
7.8
128 Ratings
4% above category average
API00 Ratings7.9103 Ratings
Role-based workflow & approvals00 Ratings8.268 Ratings
Customizability00 Ratings5.62 Ratings
Integration with Salesforce.com00 Ratings8.453 Ratings
Integration with Microsoft Dynamics CRM00 Ratings8.246 Ratings
Integration with SugarCRM00 Ratings8.12 Ratings
Third-party software integrations00 Ratings8.1106 Ratings
User Ratings
Atlassian JiraIntuit Mailchimp
Likelihood to Recommend
8.3
(225 ratings)
8.7
(603 ratings)
Likelihood to Renew
8.6
(37 ratings)
10.0
(55 ratings)
Usability
7.8
(66 ratings)
8.5
(472 ratings)
Availability
8.0
(4 ratings)
9.5
(6 ratings)
Performance
8.0
(2 ratings)
8.9
(7 ratings)
Support Rating
8.0
(24 ratings)
8.7
(20 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
7.4
(22 ratings)
Configurability
8.0
(1 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(9 ratings)
8.0
(4 ratings)
Product Scalability
8.0
(1 ratings)
9.5
(6 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Atlassian JiraIntuit Mailchimp
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
Read full review
Intuit
It allows you to reach out to our customer base and discuss updates, sales, education, and much more. I am grateful to have reached out to them and to have gained brand loyalty in the process. It helps us truly connect, not just sell. I can segment my audiences and decide who I want to send communications to.
Read full review
Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
Read full review
Intuit
  • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
  • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
  • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
Read full review
Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
Read full review
Intuit
  • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
  • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
  • Customer support can be a bit lacking at times and their docs aren't always the best
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Intuit
We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
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Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
Read full review
Intuit
It's very easy to use - I could quickly explain how to use Mailchimp to someone not in marketing and feel confident they'd be able to use basic skills to figure it out. Plus, we use it beyond just email marketing now for subscriber welcomes, forms, and nurture sequences.
Read full review
Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
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Intuit
I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
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Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
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Intuit
I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
Read full review
Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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Intuit
Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
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In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
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Intuit
No answers on this topic
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Intuit
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Intuit
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
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Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
Intuit
I used Intuit Mailchimp, and I would say other software I used is equally good and competes with Intuit Mailchimp. Well, Intuit Mailchimp's reporting is better, and ActiveCampaign has more affordable pricing, so in the end, it all comes to what you need. What we needed was available in cheaper price in other software as well. But I would definitely say Intuit Mailchimp has its own advantages too.
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Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
Read full review
Intuit
No answers on this topic
Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
Read full review
Intuit
Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
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Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
Intuit
  • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
  • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
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ScreenShots

Intuit Mailchimp Screenshots

Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.