Atlassian Jira vs. UKG Ready

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.4 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
UKG Ready
Score 8.0 out of 10
N/A
The UKG Ready® software suite is a centralized HCM solution designed for small to mid-sized businesses. It automates and streamlines HR, payroll, benefits, time, talent, and scheduling processes. UKG Ready's suite of tools offer actionable insights while helping to ensure compliance. Using AI, it draws on work, people, and culture data to boost efficiency and productivity. For example, UKG Ready streamlines core HR functions by centralizing…N/A
Pricing
Atlassian JiraUKG Ready
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
No answers on this topic
Offerings
Pricing Offerings
Atlassian JiraUKG Ready
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraUKG Ready
Features
Atlassian JiraUKG Ready
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
36 Ratings
1% above category average
UKG Ready
-
Ratings
Task Management8.835 Ratings00 Ratings
Resource Management7.734 Ratings00 Ratings
Gantt Charts7.225 Ratings00 Ratings
Scheduling7.733 Ratings00 Ratings
Workflow Automation8.134 Ratings00 Ratings
Team Collaboration8.535 Ratings00 Ratings
Support for Agile Methodology8.936 Ratings00 Ratings
Support for Waterfall Methodology7.930 Ratings00 Ratings
Document Management6.930 Ratings00 Ratings
Email integration8.031 Ratings00 Ratings
Mobile Access7.126 Ratings00 Ratings
Timesheet Tracking7.626 Ratings00 Ratings
Change request and Case Management8.027 Ratings00 Ratings
Budget and Expense Management7.019 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.5
21 Ratings
3% below category average
UKG Ready
-
Ratings
Quotes/estimates7.517 Ratings00 Ratings
Invoicing7.813 Ratings00 Ratings
Project & financial reporting7.219 Ratings00 Ratings
Integration with accounting software7.516 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Atlassian Jira
-
Ratings
UKG Ready
8.4
247 Ratings
4% above category average
Employee demographic data00 Ratings8.9217 Ratings
Employment history00 Ratings8.4211 Ratings
Job profiles and administration00 Ratings8.3211 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.3197 Ratings
Organizational charting00 Ratings8.0161 Ratings
Organization and location management00 Ratings8.2186 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.8159 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Atlassian Jira
-
Ratings
UKG Ready
8.4
240 Ratings
3% above category average
Pay calculation00 Ratings8.6222 Ratings
Support for external payroll vendors00 Ratings8.0135 Ratings
Off-cycle/On-Demand payment00 Ratings8.0116 Ratings
Benefit plan administration00 Ratings8.5176 Ratings
Direct deposit files00 Ratings8.6182 Ratings
Salary revision and increment management00 Ratings8.8166 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Atlassian Jira
-
Ratings
UKG Ready
7.9
216 Ratings
3% below category average
Approval workflow00 Ratings7.4198 Ratings
Balance details00 Ratings7.5206 Ratings
Annual carry-forward and encashment00 Ratings8.9177 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Atlassian Jira
-
Ratings
UKG Ready
8.2
229 Ratings
0% below category average
View and generate pay and benefit information00 Ratings8.1209 Ratings
Update personal information00 Ratings8.3216 Ratings
View company policy documentation00 Ratings7.9177 Ratings
View job history00 Ratings8.4185 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Atlassian Jira
-
Ratings
UKG Ready
8.9
88 Ratings
10% above category average
Tracking of all physical assets00 Ratings8.988 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Atlassian Jira
-
Ratings
UKG Ready
8.2
232 Ratings
8% above category average
Report builder00 Ratings8.0225 Ratings
Pre-built reports00 Ratings8.4225 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Atlassian Jira
-
Ratings
UKG Ready
7.8
161 Ratings
2% below category average
New hire portal00 Ratings8.1159 Ratings
Manager tracking tools00 Ratings7.6131 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Atlassian Jira
-
Ratings
UKG Ready
6.9
99 Ratings
15% below category average
Individual goal setting00 Ratings6.991 Ratings
Performance tracking00 Ratings6.998 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Atlassian Jira
-
Ratings
UKG Ready
7.5
125 Ratings
5% below category average
Performance plans00 Ratings6.7113 Ratings
Performance improvement plans00 Ratings6.7103 Ratings
Review status tracking00 Ratings8.3112 Ratings
Review reminders00 Ratings8.5116 Ratings
Multiple review frequency00 Ratings7.1101 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Atlassian Jira
-
Ratings
UKG Ready
6.7
51 Ratings
15% below category average
Create succession plans/pools00 Ratings5.743 Ratings
Candidate ranking00 Ratings6.724 Ratings
Candidate search00 Ratings7.330 Ratings
Candidate development00 Ratings7.225 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Atlassian Jira
-
Ratings
UKG Ready
7.5
131 Ratings
4% below category average
Job Requisition Management00 Ratings7.5111 Ratings
Company Website Posting00 Ratings7.8107 Ratings
Publish to Social Media00 Ratings7.383 Ratings
Job Search Site Posting00 Ratings7.689 Ratings
Duplicate Candidate Prevention00 Ratings7.484 Ratings
Applicant Tracking00 Ratings7.8112 Ratings
Notifications and Alerts00 Ratings7.2120 Ratings
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Atlassian JiraUKG Ready
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InEight
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Score 8.4 out of 10
Paypro Workforce Management
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Score 9.1 out of 10
Enterprises
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Score 8.4 out of 10
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User Ratings
Atlassian JiraUKG Ready
Likelihood to Recommend
8.3
(221 ratings)
8.3
(259 ratings)
Likelihood to Renew
8.5
(37 ratings)
7.9
(19 ratings)
Usability
7.8
(62 ratings)
8.7
(138 ratings)
Availability
8.0
(4 ratings)
5.1
(4 ratings)
Performance
8.0
(2 ratings)
5.0
(8 ratings)
Support Rating
8.0
(24 ratings)
5.0
(75 ratings)
In-Person Training
8.0
(1 ratings)
7.8
(2 ratings)
Online Training
8.0
(2 ratings)
6.0
(4 ratings)
Implementation Rating
9.0
(1 ratings)
5.0
(11 ratings)
Configurability
8.0
(1 ratings)
5.1
(5 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(9 ratings)
6.4
(111 ratings)
Product Scalability
8.0
(1 ratings)
3.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
5.1
(4 ratings)
Vendor pre-sale
-
(0 ratings)
5.1
(4 ratings)
User Testimonials
Atlassian JiraUKG Ready
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
Read full review
UKG
I might recommend UKG to a larger organization than ours. The complexity is rich, but perhaps it is too powerful a tool for what we need. That or it's a bit messy in its construction, having so many tools available but difficult to find or not working appropriately. UKG Ready processes payroll efficiently and with ease, but unless you are using a simple accounting platform it may not be able to easily integrate with yours
Read full review
Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
Read full review
UKG
  • Support—UKG support, from the Account Managers to CSMs to Ready Support, is amazing. They are always willing to help!
  • Documentation—UKG has built-in online documentation, which is a live, easy-to-use version of a very lengthy manual.
  • Ease of use- the system is intuitive, easy to train others to use.
Read full review
Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
Read full review
UKG
  • We have had ongoing issues with our accruals.
  • Auto generate timesheets in the "Team Timesheets" view.
  • Granting manager access is cumbersome - access needs to be given in multiple places.
  • The sync between Pro and Ready in my opinion is terrible and needs much improvement.
  • Auto assign Employee Time Zones based on work location.
Read full review
Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Read full review
UKG
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Read full review
Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
Read full review
UKG
UKG is the platform with the best overall usability on both an admin and user side. Employees find it easy to update personal information, the dashboards are clear and easy to follow, and the navigation of it is also easy to follow. Overall my favorite platform to use and learn more about.
Read full review
Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
Read full review
UKG
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Read full review
Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
Read full review
UKG
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Read full review
Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
Read full review
UKG
If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
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In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
Read full review
UKG
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
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Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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UKG
Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.
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Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review
UKG
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Read full review
Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
UKG
We currently use Paycom and are extremely dissatisfied with the lack of functionality and poor customer service. Rippling and ADP were other vendors we evaluated who performed well and offer a lot of functionality but we decided UKG was the best fit for our needs now and to scale with our strategic growth plans.
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Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
Read full review
UKG
No answers on this topic
Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
Read full review
UKG
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Read full review
Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
UKG
  • This is basic, but we finally know how many employees we have! It sounds ridiculous, but prior to UKG Ready we were on a payroll system that's reports were only as accurate as the last payroll cycle, so they were always 2 weeks behind and static. UKG Ready allows for realtime, daily reporting of information.
  • We are able to get salary data for our various locations to be able to compare them to each other, as well as across our "competitors" and external competition.
  • The data provided allows us to be able to understand the trends at individual locations including attrition, advancement, raise information, and other data points that we haven't historically done comparisons on
  • We can see the demographic and geographical information for our employees and the benefits that they elect
Read full review
ScreenShots

UKG Ready Screenshots

Screenshot of the employee mobile interface.Screenshot of trust index survey results.Screenshot of the manager dashboard.Screenshot of payroll analytics.