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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BambooHR

    Score8.3 out of 10
    N/ABambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.

    $10

    per month per user

    Cornerstone Galaxy

    Score8.1 out of 10
    N/ACornerstone Galaxy is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.N/A

    TriNet HR Plus

    Score4.2 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Pricing
    BambooHRCornerstone GalaxyTriNet HR Plus
    Editions & Modules
    Core
    $10
    per month per user
    Pro
    Contact Sales
    per month
    Elite
    Contact Sales
    per month
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BambooHRCornerstone GalaxyTriNet HR Plus
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeOptionalRequiredOptional
    Additional Details———
    More Pricing Information
    Community Pulse
    BambooHRCornerstone GalaxyTriNet HR Plus
    Considered Multiple Products
    BambooHR
    Chose BambooHR
    better and more intuitive UI, Bamboo is better
    Incentivized
    Chose BambooHR
    BambooHR is much better. I often found TriNet had limited info and tools. We did not bother using it for timesheets or time off requests because it was just too annoying. It was also annoying to navigate. Many links to resources took you off the website. Bamboo includes …
    Incentivized
    Chose BambooHR
    It fits the size of our organization and is very user-friendly. It seems to be run by more modern people in the back. The website and all the documents and webinars offered are dynamic looking. All of these small details helped us make our decision and we like it.
    Incentivized
    Cornerstone OnDemand
    Chose Cornerstone Galaxy
    I wasn't part of the decision, and they didn't have anyone with a recruiting background when they evaluated the system. I don't believe Cornerstone OnDemand EVER would have been selected if there were Subject Matter Experts (Recruiting, Learning, Performance Management) as part …
    Incentivized
    Chose Cornerstone Galaxy
    Small Improvements is a much stronger tool for Performance Reviews. It auto-saves work, shows past reviews easily in one place, and is highly customizable.
    Incentivized
    TriNet
    Chose TriNet HR Plus
    Love the UX of Zenefits, and the pricing was very fair.
    Incentivized
    Chose TriNet HR Plus
    Unfortunately, I didn't use BambooHR before I signed up for Zenefits. Now I've switched... night and day difference. Onboarding was a dream with Bamboo. I've had questions and they are eager to talk to me and help me understand the account and resolve and issues or edge cases …
    Incentivized
    Chose TriNet HR Plus
    Zenefits hads a range of integrations to other programs and services that we already used that made it easy to build into our day to day. Customer service has improved in the two years we've been a customer and their focus on improving employee experience won me over from other …
    Incentivized
    Chose TriNet HR Plus
    Zenefits works really well for small businesses. Implementation was quick and we were able to integrate easily with other products in our HR tech stack. While the other products also have similar functionality, Zenefits has an ease of use and a fair pricing model that worked …
    Incentivized
    Chose TriNet HR Plus
    Zenefits is easy to use and scales incredibly well. ADP was garbage [from] day one. We got our money back. Too bleak and hard to understand.
    We never bought TriNet, but it felt like it would be hard to make it scale. [It was] a little bland, and Google Sheets seemed like a …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    369 Answers
    86%
    Would buy again
    65 Answers
    89%
    Would buy again
    89 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    271 Answers
    92%
    Delivers good value for the price
    54 Answers
    89%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    366 Answers
    92%
    Happy with the feature set
    70 Answers
    91%
    Happy with the feature set
    91 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    178 Answers
    84%
    Lived up to sales and marketing promises
    37 Answers
    84%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    202 Answers
    72%
    Implementation went as expected
    36 Answers
    90%
    Implementation went as expected
    69 Answers
    Features
    BambooHRCornerstone GalaxyTriNet HR Plus
    Human Resource Management
    Comparison of Human Resource Management features of BambooHR and Cornerstone Galaxy and TriNet HR Plus
    Feature
    BambooHR
    7.9
    403 Ratings
    4% below category average
    Cornerstone Galaxy
    -
    Ratings
    TriNet HR Plus
    6.6
    136 Ratings
    22% below category average
    Employee demographic data8.2357 Ratings00 Ratings6.5112 Ratings
    Employment history8.1352 Ratings00 Ratings7.5106 Ratings
    Job profiles and administration8.0367 Ratings00 Ratings6.0106 Ratings
    Workflow for transfers, promotions, pay raises, etc.7.7329 Ratings00 Ratings6.0111 Ratings
    Organizational charting7.8379 Ratings00 Ratings5.5120 Ratings
    Organization and location management8.2355 Ratings00 Ratings7.0123 Ratings
    Compliance data (COBRA, OSHA, etc.)7.4210 Ratings00 Ratings7.5109 Ratings
    Payroll Management
    Comparison of Payroll Management features of BambooHR and Cornerstone Galaxy and TriNet HR Plus
    Feature
    BambooHR
    7.6
    275 Ratings
    7% below category average
    Cornerstone Galaxy
    -
    Ratings
    TriNet HR Plus
    7.2
    121 Ratings
    13% below category average
    Pay calculation8.1207 Ratings00 Ratings8.0104 Ratings
    Support for external payroll vendors7.0153 Ratings00 Ratings6.052 Ratings
    Off-cycle/On-Demand payment7.4153 Ratings00 Ratings7.066 Ratings
    Benefit plan administration7.2214 Ratings00 Ratings7.5109 Ratings
    Direct deposit files8.3207 Ratings00 Ratings7.5104 Ratings
    Salary revision and increment management7.9223 Ratings00 Ratings7.597 Ratings
    Reimbursement management7.6137 Ratings00 Ratings7.068 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of BambooHR and Cornerstone Galaxy and TriNet HR Plus
    Feature
    BambooHR
    8.8
    348 Ratings
    7% above category average
    Cornerstone Galaxy
    -
    Ratings
    TriNet HR Plus
    6.5
    119 Ratings
    24% below category average
    Approval workflow8.7348 Ratings00 Ratings6.5117 Ratings
    Balance details8.5334 Ratings00 Ratings6.0115 Ratings
    Annual carry-forward and encashment9.2129 Ratings00 Ratings7.095 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of BambooHR and Cornerstone Galaxy and TriNet HR Plus
    Feature
    BambooHR
    8.5
    389 Ratings
    3% above category average
    Cornerstone Galaxy
    -
    Ratings
    TriNet HR Plus
    6.9
    135 Ratings
    18% below category average
    View and generate pay and benefit information8.5266 Ratings00 Ratings7.5129 Ratings
    Update personal information8.9389 Ratings00 Ratings8.0135 Ratings
    View company policy documentation8.5337 Ratings00 Ratings7.0122 Ratings
    Employee recognition7.8252 Ratings00 Ratings4.666 Ratings
    View job history8.7351 Ratings00 Ratings7.5104 Ratings
    Asset Management
    Comparison of Asset Management features of BambooHR and Cornerstone Galaxy and TriNet HR Plus
    Feature
    BambooHR
    9.1
    74 Ratings
    12% above category average
    Cornerstone Galaxy
    -
    Ratings
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Tracking of all physical assets9.174 Ratings00 Ratings7.023 Ratings
    HR Reporting
    Comparison of HR Reporting features of BambooHR and Cornerstone Galaxy and TriNet HR Plus
    Feature
    BambooHR
    7.3
    284 Ratings
    4% below category average
    Cornerstone Galaxy
    -
    Ratings
    TriNet HR Plus
    6.4
    108 Ratings
    17% below category average
    Report builder7.4278 Ratings00 Ratings6.0104 Ratings
    Pre-built reports7.5275 Ratings00 Ratings7.5106 Ratings
    Ability to combine HR data with external data6.9209 Ratings00 Ratings5.567 Ratings
    Onboarding
    Comparison of Onboarding features of BambooHR and Cornerstone Galaxy and TriNet HR Plus
    Feature
    BambooHR
    8.2
    319 Ratings
    2% above category average
    Cornerstone Galaxy
    6.5
    134 Ratings
    11% below category average
    TriNet HR Plus
    6.5
    115 Ratings
    21% below category average
    New hire portal8.4304 Ratings7.569 Ratings7.5114 Ratings
    Manager tracking tools7.9278 Ratings5.7116 Ratings5.594 Ratings
    Compliance tracking and reporting00 Ratings6.3127 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of BambooHR and Cornerstone Galaxy and TriNet HR Plus
    Feature
    BambooHR
    7.9
    237 Ratings
    3% below category average
    Cornerstone Galaxy
    8.4
    115 Ratings
    14% above category average
    TriNet HR Plus
    3.0
    44 Ratings
    92% below category average
    Corporate goal setting7.0175 Ratings8.596 Ratings3.240 Ratings
    Individual goal setting7.9228 Ratings8.0107 Ratings3.243 Ratings
    Line-of sight-visibility9.169 Ratings8.595 Ratings2.338 Ratings
    Performance tracking7.6223 Ratings9.0110 Ratings3.240 Ratings
    Subordinate goal setting00 Ratings8.099 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of BambooHR and Cornerstone Galaxy and TriNet HR Plus
    Feature
    BambooHR
    7.8
    254 Ratings
    2% below category average
    Cornerstone Galaxy
    8.5
    122 Ratings
    21% above category average
    TriNet HR Plus
    6.5
    61 Ratings
    21% below category average
    Performance plans7.3241 Ratings8.594 Ratings6.558 Ratings
    Performance improvement plans7.3206 Ratings9.082 Ratings6.054 Ratings
    Review status tracking8.697 Ratings9.097 Ratings6.056 Ratings
    Review reminders8.1101 Ratings8.094 Ratings7.056 Ratings
    Multiple review frequency7.7227 Ratings9.083 Ratings7.052 Ratings
    Plan weighting00 Ratings8.581 Ratings00 Ratings
    Manager note taking00 Ratings9.070 Ratings00 Ratings
    Rater nomination workflow00 Ratings8.064 Ratings00 Ratings
    Workflow restrictions00 Ratings9.086 Ratings00 Ratings
    Reporting00 Ratings7.3116 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of BambooHR and Cornerstone Galaxy and TriNet HR Plus
    Feature
    BambooHR
    9.1
    81 Ratings
    14% above category average
    Cornerstone Galaxy
    6.5
    58 Ratings
    4% below category average
    TriNet HR Plus
    4.2
    25 Ratings
    61% below category average
    Create succession plans/pools8.946 Ratings6.049 Ratings2.021 Ratings
    Candidate ranking9.067 Ratings5.049 Ratings5.723 Ratings
    Candidate search9.068 Ratings8.052 Ratings4.625 Ratings
    Candidate development9.359 Ratings7.049 Ratings4.624 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of BambooHR and Cornerstone Galaxy and TriNet HR Plus
    Feature
    BambooHR
    7.9
    261 Ratings
    0% below category average
    Cornerstone Galaxy
    5.8
    67 Ratings
    20% below category average
    TriNet HR Plus
    5.8
    29 Ratings
    31% below category average
    Job Requisition Management7.6198 Ratings7.045 Ratings5.222 Ratings
    Company Website Posting7.6216 Ratings8.041 Ratings6.118 Ratings
    Publish to Social Media9.291 Ratings9.038 Ratings5.216 Ratings
    Job Search Site Posting7.4210 Ratings9.038 Ratings5.218 Ratings
    Duplicate Candidate Prevention7.588 Ratings5.040 Ratings6.621 Ratings
    Applicant Tracking8.0231 Ratings6.041 Ratings7.020 Ratings
    Notifications and Alerts8.1248 Ratings3.556 Ratings5.526 Ratings
    Customized Application Form00 Ratings8.040 Ratings00 Ratings
    Resume Management00 Ratings5.043 Ratings00 Ratings
    Candidate Search00 Ratings6.041 Ratings00 Ratings
    Collaboration00 Ratings4.036 Ratings00 Ratings
    Task Creation and Delegation00 Ratings5.038 Ratings00 Ratings
    Email Templates00 Ratings4.560 Ratings00 Ratings
    User Permissions00 Ratings3.061 Ratings00 Ratings
    Reporting00 Ratings3.564 Ratings00 Ratings
    Learning Management
    Comparison of Learning Management features of BambooHR and Cornerstone Galaxy and TriNet HR Plus
    Feature
    BambooHR
    -
    Ratings
    Cornerstone Galaxy
    7.4
    191 Ratings
    5% above category average
    TriNet HR Plus
    -
    Ratings
    Course authoring00 Ratings7.7141 Ratings00 Ratings
    Course catalog or library00 Ratings7.4189 Ratings00 Ratings
    Player/Portal00 Ratings8.0176 Ratings00 Ratings
    Learning content00 Ratings7.2151 Ratings00 Ratings
    Mobile friendly00 Ratings6.5138 Ratings00 Ratings
    Progress tracking & certifications00 Ratings6.0172 Ratings00 Ratings
    Assignments00 Ratings8.0185 Ratings00 Ratings
    Compliance management00 Ratings7.8166 Ratings00 Ratings
    Learning administration00 Ratings8.0188 Ratings00 Ratings
    Learning reporting & analytics00 Ratings7.6187 Ratings00 Ratings
    Social learning00 Ratings6.7119 Ratings00 Ratings
    Best Alternatives
    BambooHRCornerstone GalaxyTriNet HR Plus
    Small Businesses
    UZIO
    Score9.4 out of 10
    No answers on this topic
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    SumTotal (legacy)
    Score7.9 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleFluent
    Score7.9 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BambooHRCornerstone GalaxyTriNet HR Plus
    Likelihood to Recommend
    8.4
    (424 ratings)
    8.1
    (262 ratings)
    6.6
    (145 ratings)
    Likelihood to Renew
    10.0
    (18 ratings)
    9.9
    (37 ratings)
    8.5
    (11 ratings)
    Usability
    8.6
    (351 ratings)
    6.6
    (46 ratings)
    6.5
    (36 ratings)
    Availability
    9.3
    (5 ratings)
    9.0
    (5 ratings)
    9.1
    (4 ratings)
    Performance
    8.7
    (5 ratings)
    9.0
    (5 ratings)
    8.5
    (4 ratings)
    Support Rating
    8.2
    (183 ratings)
    6.4
    (37 ratings)
    8.8
    (42 ratings)
    In-Person Training
    -
    (0 ratings)
    8.6
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (5 ratings)
    6.0
    (10 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (6 ratings)
    8.0
    (10 ratings)
    9.1
    (4 ratings)
    Configurability
    7.4
    (5 ratings)
    7.1
    (114 ratings)
    8.8
    (4 ratings)
    Contract Terms and Pricing Model
    8.4
    (3 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.6
    (2 ratings)
    8.5
    (3 ratings)
    9.1
    (3 ratings)
    Product Scalability
    8.9
    (5 ratings)
    9.5
    (4 ratings)
    8.9
    (4 ratings)
    Professional Services
    9.2
    (2 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (4 ratings)
    7.0
    (3 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    9.1
    (4 ratings)
    9.0
    (3 ratings)
    8.9
    (4 ratings)
    User Testimonials
    BambooHRCornerstone GalaxyTriNet HR Plus
    Likelihood to Recommend
    BambooHR
    BambooHR is well-suited to managing your employees' needs, such as tracking time off and submitting requests, understanding their benefits, and reviewing how others see their performance. From an organizational standpoint, it's the hub where all people management happens; that's valuable because it saves an organization from juggling many tools. BambooHR just works.
    Incentivized
    Read full review
    Cornerstone OnDemand
    Cornerstone Galaxy is a good solution for larger companies that focus on training and want to offer a variety of options to their employees and departments. It is highly customizable. It does require a tech savvy team to set-up, and maintain. This is not a set-it-and-forget-it system. From an LMS perspective, it wouldn't be my top choice for employees who only need a mobile-friendly approach.
    Read full review
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Pros
    BambooHR
    • Ease of use for established staff and admins, all the way down to brand new hires.
    • Integrations, especially for posting and managing jobs during the hiring process.
    • Making regularly occurring things like meetings and assessments easy to customize and to action easily.
    • Being able to assign out tasks for onboarding and offboarding.
    Incentivized
    Read full review
    Cornerstone OnDemand
    • Ability to provide multiple customizable access roles from general end user to full system admin and anything in between
    • Powerful reporting system in the LMS to track a plethora of data points within the platform (user data, training information, transcript information)
    • Great options to customize the look and feel of your "home page" to best meet your company's needs and goals.
    • Ability to customize the transcript view for learners (i.e. when Completed training will move to their Archived transcript, what to do with Inactive training on transcripts)
    Incentivized
    Read full review
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Cons
    BambooHR
    • I think it could display PTO in number of days, as well.
    • I wish that the benefits page was easier to navigate.
    • I don't like that the pay stub area is hidden, since I am typically alone at home when I review that data.
    Incentivized
    Read full review
    Cornerstone OnDemand
    • Sometimes finding the right answer to your support question can be a bit more difficult than it should be.
    • I would like to see more OSHA related courses.
    • At times, the administrative interface seems to need to be updated, but the tradeoff honestly might be the absolute rock-solid stability of the platform.
    Incentivized
    Read full review
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Likelihood to Renew
    BambooHR
    There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
    Incentivized
    Read full review
    Cornerstone OnDemand
    As long as pricing stays reasonable, we will likely stay with Cornerstone for at least one more contract renewal. It would be a large task to migrate all of our content to a new system. However, the LMS landscape is diversifying with new startups that are showing some real innovation.
    Incentivized
    Read full review
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Usability
    BambooHR
    As mentioned earlier, a company directory for all employees is available in one place, making communication easier across the organization. Also, little things like birthday reminders and work anniversaries for your team members add a personal touch to your professional relationship. Applying for time off and tracking your available PTO on a single screen helps you plan better.
    Incentivized
    Read full review
    Cornerstone OnDemand
    Easy to use, easy to learn, lots of support during the learning process. There are a few parts of the system we don't use and I'm hesitant to begin using because other clients have said they're difficult and cumbersome (certifications) or outdated (libraries)
    Read full review
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Reliability and Availability
    BambooHR
    Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
    Incentivized
    Read full review
    Cornerstone OnDemand
    I haven't really had any major availability problems. The service is practically impeccable but it is true that at times, due to server and latency problems, the application has been slower. But these have been specific issues that have resolved themselves.
    Read full review
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Performance
    BambooHR
    I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
    Incentivized
    Read full review
    Cornerstone OnDemand
    I haven't seen many issues at all with load times. Sometimes learning assignments will take longer then expected but it is still reasonable. They have taken great effort over the last couple years to speed things up like reports and search results so I expect that effort to continue in the coming year.
    Incentivized
    Read full review
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Support Rating
    BambooHR
    I don't think they have ever figured out an issue for me, and chat support has team activities when I need them. I don't know how that is possible, but I rarely use the feature and, when I try during the posted business hours, they are not available. I've contacted support to get help with applications that were coming in without required information, like salary, even though the salary requirement was toggled on. I reached out on July 24th and received this response on Aug 12, after we had found someone for the position and closed that job posting. This is the response: "The specialists reviewed the backend logs and noticed that there were several edits made to the application questions during the time in question. This could have impacted the required status of the salary field and allowed candidates to submit their applications without filling it out. If you notice this issue again in the future, please let us know right away so we can investigate further and ensure everything is working as expected." They ask me to reach out "right away" when I notice something amiss. If you go back to your records, I believe you will find that there was an employee activity on July 24th, which is when I noticed the issue and reached out immediately, and there was no one available to assist for three days.
    Read full review
    Cornerstone OnDemand
    Its always important to have support when you are facing problems and when you are the main admin of the organization. Cornerstone Support is very supporting when you have not found the answer in the help guide. its very useful to have a team support to guide you.
    Incentivized
    Read full review
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    In-Person Training
    BambooHR
    I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
    Incentivized
    Read full review
    Cornerstone OnDemand
    we use also to admin all our training in person events and sessions. Its easy to admin this kind of trainings and automatize some processes we have. Also de user experience and the integration with other systems helps to the employees to use more. All modules integrated oriented to develop people is the principal reason to have CSOD. The training administration is very complete and allows to automate many processes.
    Read full review
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Online Training
    BambooHR
    Overall this training was great and our implementation specialist was wonderful and very helpful. We felt really prepared once our training was completed, But we could get additional help immediately even when we were live. The continuation Support heros after implementation are wonderful and you can always get a LIVE person each time you call into their office.
    Incentivized
    Read full review
    Cornerstone OnDemand
    The online modules are pretty good. You can access them at any time, which we have done. You learn a lot in the beginning, but having the ability to retake short lessons when you are working on those items was very helpful.
    Incentivized
    Read full review
    TriNet
    It went through successfully.
    Incentivized
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    Implementation Rating
    BambooHR
    We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
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    Cornerstone OnDemand
    The implementation was pretty difficult. We felt they (Cornerstone) didn’t properly allocate the resources to complete our implementation in the timetable we wanted.

    For example, we worked on Workday and SSO integrations - work that we had specifically contracted for in advance. When we were ready to work on that project, they didn’t have the people ready to help us, so it took a lot longer than necessary. That was my biggest pain point.

    The implementation approach we went with was a self-led implementation. We would speak to the implementation manager once per week, and self-trained. We met with implementation manager to discuss issues, review things that we’d learned for 1 hour. We found that wasn’t enough. Other things would come up outside that one hour window that we couldn’t get answers to. We didn’t have anyone to ask about those things and we had to wait to ask during our weekly meeting.

    The advantage of the self-led implementation approach was that it was really inexpensive – significantly less than the implementation cost for the other systems that we looked at. I also liked that we could pace ourselves. There were however big roadblocks. We would have to make sure the right resources were available. We had an implementation/project manager with a lot of experience and felt that the person was knowledgeable but missed on a few things.

    In hindsight, I would still go with the self-led implementation, but knowing what I know now, I would ask for the integration person to be available more. I would work that into the contract. With single sign-on, we needed deep linking to build direct links through a Single Sign-On tool, e.g. when someone gets an email, it directs them to training. But it has to go through SSO to get them to the correct link. Deep linking wasn’t turned on in our system and they had to activate it. We encountered little things like that – sequencing pre-requisites which were problematic. We tried to troubleshoot ourselves.

    I recommend you consider contracting for some extra implementation hours and determine when they are going to be available. Work it into the contract that you have the ability to call tech support during implementation. In addition to weekly implementation meetings, they have technical webexes – 4 every week, but 2 didn’t apply to us – one as we were using SSO. The challenge is they were not always relevant – we had specific questions that didn’t fall into those categories
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    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
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    Alternatives Considered
    BambooHR
    Compared to other software, Bamboo is more modern and intuitive, especially in terms of user experience. But there is other software with more capabilities and features; maybe Bamboo is pretty good for a small- to mid-sized company.
    Incentivized
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    Cornerstone OnDemand
    The user experience is a lot better than using SumTotal as an admin CSOD makes working easy. Without having workarounds. Reporting is a lot better than both platforms. Reporting in CSOD is complex however easy to manage and create when you understand the data points collected
    Incentivized
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    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
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    Contract Terms and Pricing Model
    BambooHR
    Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
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    Cornerstone OnDemand
    It is important to be familiar with the terms and annual increases in licenses and other aspects of the contract. I recommend analyzing this from the beginning and the permanence is relevant because Cornerstone updates its modules and brings out new features that may allow you to leave a module to acquire another
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    TriNet
    No answers on this topic
    Scalability
    BambooHR
    There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
    Incentivized
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    Cornerstone OnDemand
    It's a great product with some pieces that are set but many things that can be customized as needed for individual needs
    Incentivized
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    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
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    Professional Services
    BambooHR
    VERY professional!
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    Cornerstone OnDemand
    As I have said before, I have no doubt that the services of the Cornerstone sales people were very good. In particular, our salesperson spent a lot of time in contact with us to make the process go smoothly. Perhaps being a large company in some cases the times were slowed down but it is something normal to take into account.
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    TriNet
    No answers on this topic
    Return on Investment
    BambooHR
    • As the Director of HR, I have freed up a lot of my time. I can easily access employee information and spend less time switching between multiple platforms.
    • It has helped my staff become more self-sufficient in their jobs and take greater ownership of their career lifecycle as employees here.
    • Using Bamboo has shown us where we have had inefficiencies and where we need to focus on compliance, which has been very helpful.
    Incentivized
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    Cornerstone OnDemand
    • We are in the process of trying to increase employee engagement through content expansion. We are in the early stages of this.
    • The Edge Import Tool, in conjunction with Reporting 2.0, has done a great job of helping to automate/semi-automate tasks for huge time savings.
    • Maintaining compliance. Achieved through dynamic/automated groups, assignments, communication, and reporting.
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    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
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    ScreenShots

    BambooHR Screenshots

    Screenshot of the Job Info tabScreenshot of Onboarding TasksScreenshot of a New Hire PacketScreenshot of an Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)Screenshot of Open Enrollment

    Cornerstone Galaxy Screenshots

    Screenshot of A personalized, modern user experience and self-service capabilities to engage employees, ensure productivity, and centralize employee dataScreenshot of With Cornerstone Learning, go beyond compliance and training - truly develop an engaged and collaborative workforce.Screenshot of Cornerstone Recruiting takes care of all talent acquisition needs and provides candidates with an amazing experience.Screenshot of With Cornerstone Performance, benchmark your people's performance, align them with your strategy, and provide feedback that matters.Screenshot of Cornerstone HR offers a personalized, modern user experience and self-service capabilities to engage employees, ensure productivity, and centralize employee data.Screenshot of With Content Anytime, quickly deliver hundreds of eLearning courses covering key soft-skills such as communication, time management, leadership, teamwork, and emotional intelligence.

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management