BambooHR vs. TriNet HR Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
TriNet HR Platform
Score 6.8 out of 10
N/A
Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.
$10
per month
Pricing
BambooHRTriNet HR Platform
Editions & Modules
Core
$250
per month
Pro
$250
per month
Essentials
$10
per month per employee
Growth
$20
per month per employee
Zen
$33
per month per employee
Offerings
Pricing Offerings
BambooHRTriNet HR Platform
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!
More Pricing Information
Community Pulse
BambooHRTriNet HR Platform
Considered Both Products
BambooHR
Chose BambooHR
It fits the size of our organization and is very user-friendly. It seems to be run by more modern people in the back. The website and all the documents and webinars offered are dynamic looking. All of these small details helped us make our decision and we like it.
TriNet HR Platform
Chose TriNet HR Platform
Love the UX of Zenefits, and the pricing was very fair.
Chose TriNet HR Platform
Unfortunately, I didn't use BambooHR before I signed up for Zenefits. Now I've switched... night and day difference. Onboarding was a dream with Bamboo. I've had questions and they are eager to talk to me and help me understand the account and resolve and issues or edge cases …
Chose TriNet HR Platform
Zenefits works really well for small businesses. Implementation was quick and we were able to integrate easily with other products in our HR tech stack. While the other products also have similar functionality, Zenefits has an ease of use and a fair pricing model that worked …
Chose TriNet HR Platform
Zenefits hads a range of integrations to other programs and services that we already used that made it easy to build into our day to day. Customer service has improved in the two years we've been a customer and their focus on improving employee experience won me over from other …
Chose TriNet HR Platform
Zenefits is easy to use and scales incredibly well. ADP was garbage [from] day one. We got our money back. Too bleak and hard to understand.
We never bought TriNet, but it felt like it would be hard to make it scale. [It was] a little bland, and Google Sheets seemed like a …
Top Pros
Top Cons
Features
BambooHRTriNet HR Platform
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.1
116 Ratings
3% above category average
TriNet HR Platform
2.3
132 Ratings
109% below category average
Employee demographic data7.898 Ratings2.6108 Ratings
Employment history8.7105 Ratings2.4103 Ratings
Job profiles and administration8.4104 Ratings2.6102 Ratings
Workflow for transfers, promotions, pay raises, etc.8.391 Ratings2.6107 Ratings
Organizational charting7.1101 Ratings1.9117 Ratings
Organization and location management8.093 Ratings1.8119 Ratings
Compliance data (COBRA, OSHA, etc.)8.655 Ratings2.3105 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.1
76 Ratings
1% above category average
TriNet HR Platform
2.2
117 Ratings
114% below category average
Pay calculation8.250 Ratings2.3100 Ratings
Support for external payroll vendors8.244 Ratings1.550 Ratings
Off-cycle/On-Demand payment8.030 Ratings2.463 Ratings
Benefit plan administration8.859 Ratings2.6105 Ratings
Direct deposit files8.458 Ratings2.3101 Ratings
Salary revision and increment management8.060 Ratings2.193 Ratings
Reimbursement management6.830 Ratings2.465 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
8.8
102 Ratings
9% above category average
TriNet HR Platform
1.8
115 Ratings
127% below category average
Approval workflow9.1100 Ratings2.1113 Ratings
Balance details9.093 Ratings1.7111 Ratings
Annual carry-forward and encashment8.583 Ratings1.792 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.7
111 Ratings
7% above category average
TriNet HR Platform
1.9
131 Ratings
124% below category average
View and generate pay and benefit information7.970 Ratings2.1125 Ratings
Update personal information9.2110 Ratings2.4131 Ratings
View company policy documentation9.091 Ratings1.5118 Ratings
Employee recognition8.675 Ratings1.363 Ratings
View job history9.0104 Ratings2.2101 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
7.8
47 Ratings
1% above category average
TriNet HR Platform
1.1
22 Ratings
150% below category average
Tracking of all physical assets7.847 Ratings1.122 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.7
87 Ratings
1% above category average
TriNet HR Platform
1.4
104 Ratings
138% below category average
Report builder8.183 Ratings1.4100 Ratings
Pre-built reports7.782 Ratings1.4102 Ratings
Ability to combine HR data with external data7.461 Ratings1.364 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.6
92 Ratings
7% above category average
TriNet HR Platform
4.6
111 Ratings
54% below category average
New hire portal8.788 Ratings5.0110 Ratings
Manager tracking tools8.682 Ratings4.290 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
57 Ratings
1% above category average
TriNet HR Platform
8.4
41 Ratings
3% above category average
Corporate goal setting8.245 Ratings8.437 Ratings
Individual goal setting8.255 Ratings8.440 Ratings
Line-of sight-visibility8.244 Ratings8.335 Ratings
Performance tracking8.151 Ratings8.437 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.9
63 Ratings
1% below category average
TriNet HR Platform
1.5
57 Ratings
136% below category average
Performance plans7.656 Ratings1.354 Ratings
Performance improvement plans8.051 Ratings1.351 Ratings
Review status tracking7.957 Ratings2.252 Ratings
Review reminders8.259 Ratings1.352 Ratings
Multiple review frequency7.854 Ratings1.348 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.1
43 Ratings
10% below category average
TriNet HR Platform
7.5
23 Ratings
5% below category average
Create succession plans/pools5.830 Ratings7.520 Ratings
Candidate ranking7.736 Ratings7.521 Ratings
Candidate search7.138 Ratings7.523 Ratings
Candidate development8.034 Ratings7.622 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.1
74 Ratings
4% above category average
TriNet HR Platform
7.5
25 Ratings
3% below category average
Job Requisition Management8.052 Ratings7.420 Ratings
Company Website Posting8.359 Ratings7.415 Ratings
Publish to Social Media8.254 Ratings7.514 Ratings
Job Search Site Posting8.257 Ratings7.616 Ratings
Duplicate Candidate Prevention7.551 Ratings7.518 Ratings
Applicant Tracking8.266 Ratings7.417 Ratings
Notifications and Alerts8.769 Ratings7.622 Ratings
Best Alternatives
BambooHRTriNet HR Platform
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHRTriNet HR Platform
Likelihood to Recommend
8.9
(119 ratings)
1.7
(141 ratings)
Likelihood to Renew
9.2
(10 ratings)
8.5
(11 ratings)
Usability
8.5
(46 ratings)
8.9
(32 ratings)
Availability
9.3
(5 ratings)
9.1
(4 ratings)
Performance
8.7
(5 ratings)
8.5
(4 ratings)
Support Rating
8.5
(46 ratings)
8.8
(42 ratings)
Online Training
9.2
(4 ratings)
-
(0 ratings)
Implementation Rating
9.6
(3 ratings)
9.1
(4 ratings)
Configurability
8.6
(4 ratings)
8.8
(4 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.6
(2 ratings)
9.1
(3 ratings)
Product Scalability
8.9
(5 ratings)
8.9
(4 ratings)
Professional Services
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
8.9
(4 ratings)
Vendor pre-sale
9.1
(4 ratings)
8.9
(4 ratings)
User Testimonials
BambooHRTriNet HR Platform
Likelihood to Recommend
BambooHR
BambooHR is great for small or medium companies that are using a paper-based system to increase efficiencies. I am the only dedicated HR employee and is great to keep track of all processes. Less appropriate is for small companies that do not have a champion to lead the software or maybe bigger companies with specific requirements and HR processes.
Read full review
TriNet
I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
Read full review
Pros
BambooHR
  • Customer Service - The customer service is consistent and the team is always eager to help. They are polite, patient, and there are never terrible interactions.
  • Communication - BambooHR communication channels are simple. There are many different ways to communicate with the team. I prefer e-mail because it helps me keep track of the conversations and they respond within the appropriate time. Also, the e-mail reminders or notifications help tremendously and it's not overbearing.
  • User Interface - It's simple and easy to use!
Read full review
TriNet
  • Payroll services in all 50 states, including payroll tax filings
  • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
  • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
  • Streamlined admin portal for People Ops professionals
Read full review
Cons
BambooHR
  • Reporting - I wish that you could choose a timeframe for all reports. There are times when I need to run a report for information at a point in time, but there is no functionality to complete this (maybe this is an add-on, but seems like it should be a basic function.)
  • ATS - Customizable notifications and making it easier to figure out how to change notification/email settings. I figured it out, but it was difficult to find. I wish you could choose to notify managers of candidates 1/week instead of every time someone applies.
  • Custom Holidays - being able to set up 2 different Holiday policies for different working groups. Some of our team gets a floating holiday, but we can't set that up without doing it for the entire company.
  • Being able to intercept a form that was signed by an employee but not the 2nd signer. We can't access onboarding forms that new hires signed after the 2nd signer left the company. Now we have to have our team resign all their onboarding forms because we cannot access the one with their signature.
  • Delegation for approvals - being able to delegate this when someone is on leave or time away so that Admins don't have to manage.
  • Org chart - being able to customize this feature
  • More broad or customizable EEO categories
Read full review
TriNet
  • Support doesn't exist once you are a customer
  • Tax team has a 3-6 month response time
  • Poor Menu/Navigation structure
  • Fails to pay taxes on time, results in delinquency notices and fees
  • Glitchy UI, sometimes you need to wait a day or two for a section to work again
  • Feels like a perpetual beta product, nothing polished about it
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Likelihood to Renew
BambooHR
Overall we have not had any reason to discontinue our use of BambooHR. We have not found a better solution, and there is no pressing reason that we would want to move away from the product. If they should fail to continue to improve their features over time, I could see this changing down the road, but for now I would say we are very satisfied with them. We would definitely like to see continued growth of their product however.
Read full review
TriNet
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
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Usability
BambooHR
It’s a very user-friendly interface. It is modern and easy on the eyes. It is simple and not overloaded with too much detail. It is not overwhelming, and it is visually insightful for all types of learners and workers. The backend is also just as simple to use and visualize.
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TriNet
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
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Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
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TriNet
We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
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Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
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TriNet
This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
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Support Rating
BambooHR
Implementation was great. We have videos to watch, then we were taken through each task with a Support Person. We implemented our HRIS first, then about 3 months later implemented Payroll. I think it would have been easier to implement them both at the same time, but the timing was our decision, not theirs.
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TriNet
Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
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In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
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TriNet
Can't really say just because I would not know.
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Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
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TriNet
It went through successfully.
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Implementation Rating
BambooHR
It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where
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TriNet
Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
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Alternatives Considered
BambooHR
Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.
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TriNet
Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
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Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
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TriNet
No answers on this topic
Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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TriNet
It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
Read full review
Professional Services
BambooHR
VERY professional!
Read full review
TriNet
No answers on this topic
Return on Investment
BambooHR
  • It's been a great force multiplier for our HR staff, supplementing their skills to allow them to focus on more complex tasks.
  • Employees enjoy using it and have to talk to HR staff less with the self-service options.
  • You may find as your organization grows that you outgrow a module or BambooHR and will replace with a dedicated solution.
Read full review
TriNet
  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
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ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting

TriNet HR Platform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management