BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
TriNet HR Plus
Score 6.8 out of 10
N/A
HR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.
BambooHR is much better. I often found TriNet had limited info and tools. We did not bother using it for timesheets or time off requests because it was just too annoying. It was also annoying to navigate. Many links to resources took you off the website. Bamboo includes …
It fits the size of our organization and is very user-friendly. It seems to be run by more modern people in the back. The website and all the documents and webinars offered are dynamic looking. All of these small details helped us make our decision and we like it.
Love the UX of Zenefits, and the pricing was very fair.
Verified User
C-Level Executive
Chose TriNet HR Plus
Unfortunately, I didn't use BambooHR before I signed up for Zenefits. Now I've switched... night and day difference. Onboarding was a dream with Bamboo. I've had questions and they are eager to talk to me and help me understand the account and resolve and issues or edge cases …
Verified User
Director
Chose TriNet HR Plus
Zenefits works really well for small businesses. Implementation was quick and we were able to integrate easily with other products in our HR tech stack. While the other products also have similar functionality, Zenefits has an ease of use and a fair pricing model that worked …
Zenefits hads a range of integrations to other programs and services that we already used that made it easy to build into our day to day. Customer service has improved in the two years we've been a customer and their focus on improving employee experience won me over from other …
Verified User
Employee
Chose TriNet HR Plus
Zenefits is easy to use and scales incredibly well. ADP was garbage [from] day one. We got our money back. Too bleak and hard to understand. We never bought TriNet, but it felt like it would be hard to make it scale. [It was] a little bland, and Google Sheets seemed like a …
I think if you're a small organization and you're trying to get out of paper, this is a really good first step to doing that. I've heard from other people that are in larger organizations where they have thousands of employees that there may be better platforms, but for smaller organization it's awesome.
I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
Recruiting- communications are easy for both the internal team and candidates
Onboarding- the onboarding tasks are great. I love being able to attach documents as well as delay sending out tasks
Communication- the employee community is a great tool to keep our communications clean and organized. I love that we now have insight as to who has viewed the comms
BambooHR® has moved their offerings to a tiered package approach that groups features together at different tier and price levels. To gain access to a specific feature, you may need to upgrade to a whole new tier that includes additional features you may not be interested in. I would prefer being able to add-on one specific feature when needed.
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
It's clear and well appointed with prompts on where to go for each category of information it holds. The user has limited access based on a need to know/job related basis. It has a clear help option with the ability to chat, email or read documentation on how to do something.
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
10/10. The absolute best. I never dread contacting support. I know the team will be quick and helpful. It is so easy, that sometimes I skip straight to contacting support instead of trying to find help articles. They are faster than me trying to figure it out on my own!
Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.
Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
BambooHR® was able to provide excellent value for money when compared to the other options we looked at when we carried out a review of them. A previous member of the team had also used BambooHR® at another company and rated them highly which influenced our decision greatly. The demo also showed BambooHR® was able to carry out all of the tasks we were looking for
Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Time Savings: Automating onboarding, payroll, and employee record management has cut HR admin time by up to 30%, allowing teams to focus on strategic initiatives instead of paperwork.
Improved Onboarding: Streamlined workflows have cut onboarding time by nearly 50%, ensuring new hires are productive faster, reducing turnover risk in the critical first months.
- Enhanced Informational Clarity: Centralized employee data means fewer errors and faster access to essential information, reducing compliance risks and increasing accuracy in reporting.
California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
