BambooHR® vs. Salesforce Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR®
Score 8.2 out of 10
N/A
BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month (minimum price for 25 employees or fewer)
Salesforce Sales Cloud
Score 8.8 out of 10
N/A
Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…
$25
per month
Pricing
BambooHR®Salesforce Sales Cloud
Editions & Modules
Core
$10
per month per user
Pro
Contact Sales
per month
Elite
Contact Sales
per month
Starter
$25.00
per month per user
Professional
$80.00
per month per user
Enterprise
$165.00
per month per user
Unlimited
$330.00
per month per user
Agentforce 1 Sales
$550
per month per user
Offerings
Pricing Offerings
BambooHR®Salesforce Sales Cloud
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
BambooHR®Salesforce Sales Cloud
Considered Both Products
BambooHR®
Chose BambooHR®
I used to use workday at a past company and BambooHR® is less extensive but very easy to use. Again, the features and functionality on the former were more fleshed out and readily available but the functions that I use most often are more easily accessible via BambooHR®.
Chose BambooHR®
Bamboo is a more robust HRIS, not just an ATS.
Chose BambooHR®
Not listed here is Staff File Pro, which we used, and it was not user-friendly at all. We also did it old school with paper files and Excel spreadsheets, along with old-school signatures. A lot of these things were difficult to manage, and a lot of duplication was created. …
Chose BambooHR®
BambooHR was the clear winner based on ease of use and functionality
Chose BambooHR®
Feels more intuitive and easier to use. ADP is working to catch up to the digital transformation while BambooHR was born digital.
Chose BambooHR®
I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes.
Salesforce Sales Cloud
Features
BambooHR®Salesforce Sales Cloud
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR®
7.8
242 Ratings
4% below category average
Salesforce Sales Cloud
-
Ratings
Employee demographic data8.2218 Ratings00 Ratings
Employment history8.2222 Ratings00 Ratings
Job profiles and administration7.9216 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.6206 Ratings00 Ratings
Organizational charting7.1223 Ratings00 Ratings
Organization and location management8.0213 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.3126 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR®
7.4
162 Ratings
9% below category average
Salesforce Sales Cloud
-
Ratings
Pay calculation8.0118 Ratings00 Ratings
Support for external payroll vendors6.887 Ratings00 Ratings
Off-cycle/On-Demand payment7.288 Ratings00 Ratings
Benefit plan administration6.7125 Ratings00 Ratings
Direct deposit files8.0121 Ratings00 Ratings
Salary revision and increment management7.9132 Ratings00 Ratings
Reimbursement management7.077 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR®
8.6
208 Ratings
5% above category average
Salesforce Sales Cloud
-
Ratings
Approval workflow8.4202 Ratings00 Ratings
Balance details8.2193 Ratings00 Ratings
Annual carry-forward and encashment9.1128 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR®
8.5
235 Ratings
3% above category average
Salesforce Sales Cloud
-
Ratings
View and generate pay and benefit information8.5155 Ratings00 Ratings
Update personal information8.8231 Ratings00 Ratings
View company policy documentation8.3203 Ratings00 Ratings
Employee recognition8.1149 Ratings00 Ratings
View job history8.6221 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR®
8.8
73 Ratings
10% above category average
Salesforce Sales Cloud
-
Ratings
Tracking of all physical assets8.873 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR®
7.1
201 Ratings
6% below category average
Salesforce Sales Cloud
-
Ratings
Report builder7.3195 Ratings00 Ratings
Pre-built reports7.4193 Ratings00 Ratings
Ability to combine HR data with external data6.6138 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR®
8.0
201 Ratings
0% above category average
Salesforce Sales Cloud
-
Ratings
New hire portal8.3193 Ratings00 Ratings
Manager tracking tools7.7180 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR®
7.9
131 Ratings
2% below category average
Salesforce Sales Cloud
-
Ratings
Corporate goal setting7.294 Ratings00 Ratings
Individual goal setting8.0125 Ratings00 Ratings
Line-of sight-visibility8.968 Ratings00 Ratings
Performance tracking7.6119 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR®
7.8
148 Ratings
1% below category average
Salesforce Sales Cloud
-
Ratings
Performance plans7.3134 Ratings00 Ratings
Performance improvement plans7.3113 Ratings00 Ratings
Review status tracking8.496 Ratings00 Ratings
Review reminders8.1100 Ratings00 Ratings
Multiple review frequency7.9128 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR®
8.6
80 Ratings
10% above category average
Salesforce Sales Cloud
-
Ratings
Create succession plans/pools8.045 Ratings00 Ratings
Candidate ranking8.766 Ratings00 Ratings
Candidate search8.667 Ratings00 Ratings
Candidate development8.958 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR®
8.1
170 Ratings
5% above category average
Salesforce Sales Cloud
-
Ratings
Job Requisition Management8.1130 Ratings00 Ratings
Company Website Posting7.8139 Ratings00 Ratings
Publish to Social Media9.090 Ratings00 Ratings
Job Search Site Posting7.5136 Ratings00 Ratings
Duplicate Candidate Prevention7.487 Ratings00 Ratings
Applicant Tracking8.4155 Ratings00 Ratings
Notifications and Alerts8.3161 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
BambooHR®
-
Ratings
Salesforce Sales Cloud
8.2
269 Ratings
5% above category average
Customer data management / contact management00 Ratings8.9269 Ratings
Workflow management00 Ratings8.4258 Ratings
Territory management00 Ratings7.7211 Ratings
Opportunity management00 Ratings8.9259 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.0244 Ratings
Contract management00 Ratings7.9215 Ratings
Quote & order management00 Ratings7.7198 Ratings
Interaction tracking00 Ratings8.6229 Ratings
Channel / partner relationship management00 Ratings8.0190 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
BambooHR®
-
Ratings
Salesforce Sales Cloud
7.8
104 Ratings
2% above category average
Case management00 Ratings8.2102 Ratings
Call center management00 Ratings7.782 Ratings
Help desk management00 Ratings7.486 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
BambooHR®
-
Ratings
Salesforce Sales Cloud
8.1
244 Ratings
5% above category average
Lead management00 Ratings8.2239 Ratings
Email marketing00 Ratings8.1206 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
BambooHR®
-
Ratings
Salesforce Sales Cloud
8.1
248 Ratings
6% above category average
Task management00 Ratings8.3236 Ratings
Billing and invoicing management00 Ratings7.478 Ratings
Reporting00 Ratings8.5201 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
BambooHR®
-
Ratings
Salesforce Sales Cloud
8.3
260 Ratings
9% above category average
Forecasting00 Ratings7.9228 Ratings
Pipeline visualization00 Ratings8.2247 Ratings
Customizable reports00 Ratings8.6257 Ratings
Customization
Comparison of Customization features of Product A and Product B
BambooHR®
-
Ratings
Salesforce Sales Cloud
8.6
252 Ratings
12% above category average
Custom fields00 Ratings9.0249 Ratings
Custom objects00 Ratings8.8239 Ratings
Scripting environment00 Ratings8.2176 Ratings
API for custom integration00 Ratings8.6209 Ratings
Security
Comparison of Security features of Product A and Product B
BambooHR®
-
Ratings
Salesforce Sales Cloud
9.0
253 Ratings
7% above category average
Single sign-on capability00 Ratings9.0221 Ratings
Role-based user permissions00 Ratings8.9225 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
BambooHR®
-
Ratings
Salesforce Sales Cloud
8.2
160 Ratings
10% above category average
Social data00 Ratings8.4158 Ratings
Social engagement00 Ratings8.0156 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
BambooHR®
-
Ratings
Salesforce Sales Cloud
8.1
217 Ratings
9% above category average
Marketing automation00 Ratings8.2213 Ratings
Compensation management00 Ratings8.1146 Ratings
Platform
Comparison of Platform features of Product A and Product B
BambooHR®
-
Ratings
Salesforce Sales Cloud
7.8
232 Ratings
4% above category average
Mobile access00 Ratings7.8232 Ratings
Best Alternatives
BambooHR®Salesforce Sales Cloud
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHR®Salesforce Sales Cloud
Likelihood to Recommend
8.2
(246 ratings)
9.0
(425 ratings)
Likelihood to Renew
9.7
(17 ratings)
10.0
(58 ratings)
Usability
8.5
(174 ratings)
8.4
(135 ratings)
Availability
9.3
(5 ratings)
9.8
(27 ratings)
Performance
8.7
(5 ratings)
9.0
(18 ratings)
Support Rating
8.1
(137 ratings)
8.9
(92 ratings)
In-Person Training
-
(0 ratings)
7.9
(11 ratings)
Online Training
9.2
(4 ratings)
9.1
(15 ratings)
Implementation Rating
8.6
(6 ratings)
2.2
(18 ratings)
Configurability
8.6
(4 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
8.4
(3 ratings)
8.8
(9 ratings)
Ease of integration
9.6
(2 ratings)
-
(0 ratings)
Product Scalability
8.9
(5 ratings)
8.8
(83 ratings)
Professional Services
9.2
(2 ratings)
9.3
(8 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
BambooHR®Salesforce Sales Cloud
Likelihood to Recommend
BambooHR
I think if you're a small organization and you're trying to get out of paper, this is a really good first step to doing that. I've heard from other people that are in larger organizations where they have thousands of employees that there may be better platforms, but for smaller organization it's awesome.
Read full review
Salesforce
Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
Read full review
Pros
BambooHR
  • Recruiting- communications are easy for both the internal team and candidates
  • Onboarding- the onboarding tasks are great. I love being able to attach documents as well as delay sending out tasks
  • Communication- the employee community is a great tool to keep our communications clean and organized. I love that we now have insight as to who has viewed the comms
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Salesforce
  • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
  • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
Read full review
Cons
BambooHR
  • BambooHR® has moved their offerings to a tiered package approach that groups features together at different tier and price levels. To gain access to a specific feature, you may need to upgrade to a whole new tier that includes additional features you may not be interested in. I would prefer being able to add-on one specific feature when needed.
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Salesforce
  • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
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Likelihood to Renew
BambooHR
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review
Salesforce
There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
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Usability
BambooHR
It's clear and well appointed with prompts on where to go for each category of information it holds. The user has limited access based on a need to know/job related basis. It has a clear help option with the ability to chat, email or read documentation on how to do something.
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Salesforce
Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
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Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
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Salesforce
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
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Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
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Salesforce
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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Support Rating
BambooHR
10/10. The absolute best. I never dread contacting support. I know the team will be quick and helpful. It is so easy, that sometimes I skip straight to contacting support instead of trying to find help articles. They are faster than me trying to figure it out on my own!
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Salesforce
The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
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Salesforce
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
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Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
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Salesforce
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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Implementation Rating
BambooHR
BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.
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Salesforce
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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Alternatives Considered
BambooHR
BambooHR® was able to provide excellent value for money when compared to the other options we looked at when we carried out a review of them. A previous member of the team had also used BambooHR® at another company and rated them highly which influenced our decision greatly. The demo also showed BambooHR® was able to carry out all of the tasks we were looking for
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Salesforce
So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
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Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
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Salesforce
Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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Salesforce
It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
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Professional Services
BambooHR
VERY professional!
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Salesforce
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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Return on Investment
BambooHR
  • Time Savings: Automating onboarding, payroll, and employee record management has cut HR admin time by up to 30%, allowing teams to focus on strategic initiatives instead of paperwork.
  • Improved Onboarding: Streamlined workflows have cut onboarding time by nearly 50%, ensuring new hires are productive faster, reducing turnover risk in the critical first months.
  • - Enhanced Informational Clarity: Centralized employee data means fewer errors and faster access to essential information, reducing compliance risks and increasing accuracy in reporting.
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Salesforce
  • It is easy for the sales team to track how well the dealers in their region are selling products.
  • It is easy to generate reports and see how well sales are each month compared to past months.
  • Quicker time to get products shipped to customers.
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ScreenShots

BambooHR® Screenshots

Screenshot of the Job Info tabScreenshot of Onboarding TasksScreenshot of a New Hire PacketScreenshot of an Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)Screenshot of Open Enrollment

Salesforce Sales Cloud Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of