BarCloud Stock vs Radial Omnichannel Technology

• Barcloud is really easy to use from multiple locations with multiple login potential.
• Allows outlying locations to see what we have in stock without seeing in person.

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• Support is the best
• Deliverability Support/ISP relationships
• Ease of use - powerful tool

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• The sales orders get "lost" in the system. This makes it so we are unable to issue them to take the items out of stock.
• The FIFO option does not work and has never worked in the year we have used the program.
• When price changes occur the system changes all the past sales orders to reflect the price change. this makes balancing the $ of inventory a nightmare.
• Items that have issued before become unavailable to issue because of system hiccups.
• The inventory count never matches the physical count because of system hiccups with issuing items.
• System unusable for tracking actual inventory counts.
• If the item has to be moved to a different inventory location (shelf change) the system crashes and deletes the entire history of the product.
• Customer Service for BarCloud is left to be desired. They take weeks to get back to you about a problem and even then their answer is always we are not sure why the system it is doing that.
• The price is unimaginably high for the product service and problems that the system has.
• All of our Sales orders from 2016 to now have been undone. This caused us to show in BarCloud that our stock contains everything we ordered for the entire year and we have sold $0.

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• Potentially a mobile app for businesses/companies to update on the fly (ease of accessibility)
• At times support if [dealing with a] small project, it can take awhile with additional mone - although money to scale less than competitors

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• We have had 0 return on investment and we are currently switching to a different inventory system. BarCloud has caused us to lose money from all the hours we have had to spend fixing the inventory count and having to do physical counts every week to know what we actually have on hand.
• Caused more headaches than help.
• Positive point: We learned that the more expensive system that is web based does not mean they are a better program or will have better customer service.

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• Best support
• Low CPM rates
• High ROI tool to support marketing efforts.

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