Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$99
per month
ClickUp
Score 8.6 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights. ClickUp states its core mission is to make the world more productive by removing friction caused by using many different applications. ClickUp…
Basecamp if far simpler than ClickUp. We use ClickUp to manage our internal task management, as it provides more customization, additional views and more room for extreme detail in tasks. We used Basecamp for clients because of its simplicity and ease-of-use. Basecamp requires …
I've also used ClickUp and Asana. My personal favorite is ClickUp although it is limited in how it integrates with Slack which caused me to switch to Asana. ClickUp has a ton of features, including on their free plan and in my opinion is much better than Basecamp. Asana is …
Verified User
C-Level Executive
Chose Basecamp
in my opinion, it is Inferior, clunky, ugly product as compared to the others. I only selected Basecamp on recommendations from someone else who was using it, and have moved on to ClickUp. This Basecamp app failed to notify myself, my teammates and the client so many times, …
Verified User
Manager
Chose Basecamp
Trello is less expensive and the free version works pretty well. For the paid version, Trello is also a really great tool. Overall, I do like Basecamp better. It's a more simple layout and structure to the software. I like the communication threads better on Basecamp. Trello …
Basecamp is probably my least favorite. As a project manager, I'm always auditing our workflow and processes, so I try to run at least trials of project management software to get a feel for if they would help us do things more efficiently. I struggled the most with Basecamp.
Basecamp is simple to understand, easy to use, and does not come with the bloat and complications of a solution like Teams. It is certainly more organized and easy to follow than simply having a group chat on Slack and Viber. If you need to easily find information, it can be …
There is a simplicity that basecamp offers where most other project management systems seem to miss. They've worked hard at keeping the right things in place and not adding so many of the extra features that just get in the way of getting work done. The thing I liked most …
Prior to ClickUp, we were using another project management software (Basecamp) but things were never centrally organized. ClickUp has allowed us to locate all of our work in once place and put all of the details for every project in one, unified location. We don't have to …
This is the only product that I've liked when it comes to productivity and project management. Basecamp looks super dated, but it's effective. The Microsoft products don't feel fully integrated. ClickUp just works and works easily. Sometimes these other products end up adding …
ClickUp captured all the best features from all those tools. The hierarchy beats them all. In Basecamp, Trello and Asana, you have to check each board or project to see what is happening there. The Butler automation in Trello does not match what ClickUp can do. Airtable is …
Tools like Asana and Basecamp have a very straightforward approach and structure that they lock you into. There's very little flexibility in its hierarchy and structure, which is where ClickUp shines. Notion does well with its linked databases, but suffers greatly from an …
It's give and take. ClickUp has some features that the others don't but it is also something that requires more education to use to it's fullest. Other products are more simplistic and we have had to really emphasis training on ClickUp so everyone feels like they are on the …
Verified User
Account Manager
Chose ClickUp
ClickUp Compared to like an Asana or Trello - it's ClickUp Hands Down! ClickUp gives you so many more features and tools to use that will help get and keep your teams on track. Your clients and staff will all be super happy once implemented.
ClickUp blows other products out of the water from what I've seen or been able to do with them in the past. It's not only super flexible, it also contains functions that may require you to duplicate information between different software's elsewise or at least need you to use …
With each of the other platforms I've used, there was no one-stop-shop. We always had to use outside platforms or add-on processes to supplement what was missing. Sure they had good enough features but good enough wasn't good enough. We are an innovative company that operates …
It has all of the capabilities of these other platforms and more (at least from what I remember when using these apps). There is also greater capabilities in customization and integrations.
ClickUp has greater flexibility - particularly in the views than all the other software we've tried. The ability to see tasks for yourself or your team or multiple teams is incredibly powerful for accountability and focus on priorities.
ClickUp is a project management tool that surpasses all of these. The other are basically to-do lists, but ClickUp can actually let you automate interaction between tasks with conditions. This alone makes it stand out significantly.
All of the ones we evaluated had some features we needed, but only ClickUp had all the features that we were looking for. monday.com and Asana were close, but the extra features that ClickUp had, as well as all the training webinars, were what ultimately influenced us to go …
Click Up is far more user-friendly than other products I have used. The customizations, integrations, and interface are more in-depth and savvy without making you feel overwhelmed by technology.
It has a friendlier interface, increases the number of available features, and is supported by integrations with third parties to meet all needs from a single platform. On the other hand, it is multi-device, and its tool for mobile teams offers everything that is needed to keep …
We selected ClickUp because it seemed to pull in the best of all the tools we evaluated. We also really liked how customizable it is since our processes don't always line up with the industry standard.
Monday has an attractive interface, and copies many of Clickup's features, especially in the table view. But Monday doesn't have the flexibility of Clickup, you're forced to work on the structure they created. Simple things like creating task descriptions, or checklists within …
ClickUp beats all of them for simplicity and cost. I do use Dubsado for my CRM, and it does have some of the project management type features, but to me it is cumbersome. ClickUp simplifies it all.
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
In my opinion, ClickUp is beneficial for solo entrepreneurs and Fortune 500 companies alike! There are just so many options that you can use (or not enable if not needed.) If you have never used an online project management tool before then it might be a bit overwhelming and too big of a learning curve to start with ClickUp.
Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
More templates! The more ideas on how to use ClickUp, the better.
More integrations/automations outside ClickUp - using Zapier is a quick-fix but long term would be great to stay within the ClickUp ecosystem
Delegate mode! As an Executive Assistant, I would love to be able to access a delegate version for my execs (create their dashboards, complete or flag tasks, etc.)
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
I would rate ClickUp's availability as an 8. In my experience, ClickUp has been available when I need it most of the time. However, there have been a few instances where there were some issues with application errors or unplanned outages that affected my work.The reason for this rating is that ClickUp's support team was able to address these issues quickly and efficiently. They communicated well with their users during the outages and provided updates regularly, which helped to minimize the impact on my work.Overall, I feel that ClickUp has done a good job of ensuring that their platform is available when I need it, and they have been responsive in addressing any issues that arise. While there have been a few bumps along the way, I am generally satisfied with the availability of ClickUp and feel confident in using it for my day-to-day work.
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
ClickUp support is incredible! They respond quickly with any questions about my issue, provide a timeline, and elaborate on how they will solve my problem. They are incredibly respectful and accommodating. Whenever I run into an issue, I know that ClickUp support will be happy to answer any questions and help my team out. When I start a support ticket, I know that I won't be getting sent article recommendations, I will be speaking to their customer support team immediately
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
Implementing ClickUp has been a great learning experience for our organization. We had a few key insights regarding the implementation process that we would like to share. Firstly, we realized that having a clear understanding of our workflow and business processes was critical to the success of the implementation. This helped us to identify the key features and functionalities of ClickUp that we needed to focus on.Secondly, we found that involving key stakeholders and users from different departments in the implementation process was essential. This ensured that their needs were taken into account and they were able to provide valuable feedback during the process.Thirdly, we learned that thorough training and support are crucial to the success of the implementation. ClickUp provides excellent resources and support to help users get up to speed with the platform.Overall, the implementation of ClickUp has been a positive experience for our organization, and we would highly recommend it to others. With the right approach and support, it can help streamline workflows and improve productivity.
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
A client wanted us to use Asana a few years ago. We used it but was not happy with it. ClickUp is easier to use. I've not really tried to use any other PM tool successfully. We did use one based on Traction but got rid. We can run meeting via clickup if we want
As with any software vendor, there may be aspects of the contract terms and pricing model for ClickUp that customers would like to see changed or improved. Here are some potential areas for improvement:Pricing tiers: ClickUp offers a variety of pricing tiers based on the number of users and features needed, but some customers may feel that the pricing is too high for their needs. They may appreciate more flexibility in choosing the features they want at a lower price point.Contract length: Some customers may prefer shorter contract lengths or the ability to pay on a month-to-month basis rather than committing to a longer-term contract.Discount options: While ClickUp does offer discounts for annual contracts and non-profit organizations, some customers may want additional discount options such as volume discounts or loyalty rewards for long-term customers.Transparency: Some customers may want more transparency around pricing and contract terms, including clear explanations of what is included in each pricing tier and any additional fees or charges.Overall, while ClickUp's pricing model is generally fair and transparent, there may be opportunities for the vendor to offer more flexibility and customization to meet the unique needs of individual customers.
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
While ClickUp itself is an excellent product, I found the professional services to be somewhat lacking. While they were generally helpful in answering my questions and providing guidance, I felt that there was a lack of communication and follow-up throughout the implementation process.In some cases, I had to wait longer than expected to receive responses to my questions, and I found that the support team was not always able to provide the level of guidance and expertise that I needed. Additionally, I found the documentation and resources provided by the professional services team to be somewhat limited and not always as helpful as they could have been.Overall, while the professional services team was able to help me get started with ClickUp, I felt that there was room for improvement in terms of communication, responsiveness, and the quality of the guidance and resources provided. As such, I gave them a rating of 5 out of 10.
It has saved me time when having to get the same message out to multiple restaurants
It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
