Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.7 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Jira Align
Score 7.8 out of 10
N/A
A solution to bridge the gap between strategy and execution for portfolio, product, and program management teams, used to manage idea intake, prioritize your feature backlog, and track progress with live roadmaps.
$27,000
per year
Zoho Projects
Score 9.2 out of 10
N/A
Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.
$5
per month per user
Pricing
BasecampJira AlignZoho Projects
Editions & Modules
Basecamp Plus
$15
per month per user
Basecamp Pro Unlimited
$299
per month (billed annually)
Basecamp Free
Free
Limited Capabilities
Starting Price
$27,000.00
per year
Maximum Price
$3,987,600.00
per year
Free
$0
Premium
$5
per month per user
Enterprise
$10
per month per user
Project Plus
Contact Sales
Offerings
Pricing Offerings
BasecampJira AlignZoho Projects
Free Trial
YesNoYes
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeOptional
Additional DetailsDiscount offered for annual billing.
More Pricing Information
Community Pulse
BasecampJira AlignZoho Projects
Considered Multiple Products
Basecamp
Chose Basecamp
Basecamp is clean, simple, and easy to use.
Chose Basecamp
Trello is less expensive and the free version works pretty well. For the paid version, Trello is also a really great tool. Overall, I do like Basecamp better. It's a more simple layout and structure to the software. I like the communication threads better on Basecamp. Trello
Chose Basecamp
[Basecamp is] simpler to use less ramp-up. It's cheaper per user and allows for a better mobile experience.
Chose Basecamp
Unlike others, Basecamp has been easy for us to store information and move our projects forward efficiently.
Chose Basecamp
I have used Jira in past roles with different organizations, and I find Basecamp to be much more user-friendly and better at the more complex conversations that need to be had around product features. Basecamp knows what it does well, and sticks to that, instead of trying to be …
Chose Basecamp
In my opinion, Basecamp has a better interface than Asana and Jira. I remember it took me sometime to get used to Asana and even longer to get used to Jira, but adoption for Basecamp was instant. Things are so clearly labeled and displayed that I was able to get comfortable …
Chose Basecamp
I love both of these other products and would use them specifically for my own personal use or in other situations but hands down, I believe that Basecamp offers better flexibility and ease of use for an organization that has never used a project management tool before. …
Jira Align
Chose Jira Align
Jira is very easy to use and is very flexible. You can use Jira to easily fit your company's needs. It is perfect for Agile methodology and allows for easy communication between teams. Basecamp is more rigid and does not have as much road mapping or ticketing capabilities as Jir…
Zoho Projects
Chose Zoho Projects
The interface of Zoho Projects is so clean and modern compared to the others. The functions and abilities of this product outshone it competitors and the price is very reasonable and competitive. Finding and adding information in Zoho Projects is very easy even for a novice. …
Features
BasecampJira AlignZoho Projects
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
8.9
124 Ratings
14% above category average
Jira Align
-
Ratings
Zoho Projects
8.3
21 Ratings
7% above category average
Task Management9.3123 Ratings00 Ratings8.621 Ratings
Resource Management9.2103 Ratings00 Ratings8.420 Ratings
Gantt Charts6.843 Ratings00 Ratings8.318 Ratings
Scheduling8.699 Ratings00 Ratings8.719 Ratings
Workflow Automation8.772 Ratings00 Ratings9.315 Ratings
Team Collaboration9.7123 Ratings00 Ratings9.321 Ratings
Support for Agile Methodology9.451 Ratings00 Ratings6.35 Ratings
Support for Waterfall Methodology8.748 Ratings00 Ratings8.812 Ratings
Document Management9.6115 Ratings00 Ratings8.117 Ratings
Email integration8.4101 Ratings00 Ratings8.117 Ratings
Mobile Access8.8100 Ratings00 Ratings8.319 Ratings
Timesheet Tracking9.248 Ratings00 Ratings8.620 Ratings
Change request and Case Management9.458 Ratings00 Ratings6.96 Ratings
Budget and Expense Management8.342 Ratings00 Ratings7.715 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
8.0
42 Ratings
3% above category average
Jira Align
-
Ratings
Zoho Projects
6.9
14 Ratings
12% below category average
Quotes/estimates10.030 Ratings00 Ratings5.55 Ratings
Invoicing10.026 Ratings00 Ratings8.313 Ratings
Project & financial reporting8.034 Ratings00 Ratings6.55 Ratings
Integration with accounting software4.028 Ratings00 Ratings7.314 Ratings
Best Alternatives
BasecampJira AlignZoho Projects
Small Businesses
Stackby
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Score 8.9 out of 10
Craft.io
Craft.io
Score 10.0 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
InEight
InEight
Score 8.3 out of 10
ProductPlan
ProductPlan
Score 9.5 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
InEight
InEight
Score 8.3 out of 10
Roadmunk
Roadmunk
Score 6.1 out of 10
InEight
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Score 8.3 out of 10
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User Ratings
BasecampJira AlignZoho Projects
Likelihood to Recommend
9.9
(150 ratings)
8.0
(21 ratings)
6.5
(24 ratings)
Likelihood to Renew
10.0
(26 ratings)
10.0
(2 ratings)
9.9
(3 ratings)
Usability
9.3
(20 ratings)
7.0
(3 ratings)
5.6
(4 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
9.0
(1 ratings)
Performance
7.3
(4 ratings)
-
(0 ratings)
9.0
(1 ratings)
Support Rating
8.8
(28 ratings)
7.0
(11 ratings)
7.4
(9 ratings)
Online Training
5.0
(1 ratings)
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
7.7
(4 ratings)
10.0
(1 ratings)
8.0
(1 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampJira AlignZoho Projects
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review
Atlassian
The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
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Zoho
My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
Read full review
Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
Atlassian
  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Read full review
Zoho
  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Atlassian
  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Read full review
Zoho
  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
Read full review
Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Read full review
Atlassian
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
Read full review
Zoho
I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
Read full review
Usability
37 Signals
It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
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Atlassian
As I have mentioned, some older, less tech savvy, team members have not found it as intuitive. I found it the same when I started using it although it quickly made sense. I think this is because there are lots of features we do not use so this can get in the way of what we do use
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Zoho
Zoho Project has been very user-friendly. As a small business, we have a diverse group of people with varying skill sets. This platform has been easy for our team to learn, implement, and succeed with. The mobile version is also very handy for our team.
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Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Read full review
Atlassian
No answers on this topic
Zoho
Has not been down to my knowledge.
Read full review
Performance
37 Signals
No answers on this topic
Atlassian
No answers on this topic
Zoho
Speed meets my expectations.
Read full review
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Atlassian
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
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Zoho
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
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Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
Read full review
Atlassian
No answers on this topic
Zoho
No answers on this topic
Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Read full review
Atlassian
Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
Read full review
Zoho
Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
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Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Atlassian
  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
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Zoho
  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
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ScreenShots

Zoho Projects Screenshots

Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.