What users are saying about
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Top Rated
1066 Ratings
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Top Rated
344 Ratings

Basecamp

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Top Rated
1066 Ratings
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Score 8.3 out of 100

Webex App

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Top Rated
344 Ratings
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Score 8 out of 100

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

Webex App

Webex App really is perfect for sharing content and collaborating insanely fast. We host ad hoc Webex meetings, right from the Webex App all the time. I can help a coworker troubleshoot a problem that they are seeing on their desktop, just with the click of a button. I also use the GIF search feature daily! I love to share some good humor amongst friends and coworkers, and it's a single button click away. Of course, as with any GIF search feature, you have to make sure the audience is well-suited for the content you're sharing, but Webex App makes it easy to find the right content for most situations.
Mitchell Bumgarner | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
Webex App
7.7
Task Management
Basecamp
8.1
Webex App
7.2
Resource Management
Basecamp
7.8
Webex App
Gantt Charts
Basecamp
7.5
Webex App
7.0
Scheduling
Basecamp
8.1
Webex App
7.6
Workflow Automation
Basecamp
7.0
Webex App
7.0
Team Collaboration
Basecamp
8.5
Webex App
Support for Agile Methodology
Basecamp
7.5
Webex App
Support for Waterfall Methodology
Basecamp
8.0
Webex App
Document Management
Basecamp
7.9
Webex App
Email integration
Basecamp
7.8
Webex App
Mobile Access
Basecamp
8.4
Webex App
9.1
Timesheet Tracking
Basecamp
7.3
Webex App
Change request and Case Management
Basecamp
7.6
Webex App
Budget and Expense Management
Basecamp
7.8
Webex App
Search
Basecamp
Webex App
8.3
Visual planning tools
Basecamp
Webex App
7.4

Professional Services Automation

Basecamp
7.7
Webex App
Quotes/estimates
Basecamp
8.0
Webex App
Invoicing
Basecamp
7.2
Webex App
Project & financial reporting
Basecamp
7.9
Webex App
Integration with accounting software
Basecamp
7.6
Webex App

Communication

Basecamp
Webex App
7.7
Chat
Basecamp
Webex App
9.1
Notifications
Basecamp
Webex App
9.2
Discussions
Basecamp
Webex App
8.8
Surveys
Basecamp
Webex App
7.4
Internal knowledgebase
Basecamp
Webex App
7.5
Integrates with GoToMeeting
Basecamp
Webex App
5.9
Integrates with Gmail and Google Hangouts
Basecamp
Webex App
5.6
Integrates with Outlook
Basecamp
Webex App
8.2

File Sharing & Management

Basecamp
Webex App
7.9
Versioning
Basecamp
Webex App
7.1
Video files
Basecamp
Webex App
8.6
Audio files
Basecamp
Webex App
8.9
Document collaboration
Basecamp
Webex App
7.3
Access control
Basecamp
Webex App
7.7
Advanced security features
Basecamp
Webex App
8.5
Integrates with Google Drive
Basecamp
Webex App
6.4
Device sync
Basecamp
Webex App
8.8

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Webex App

  • Packed with features
  • Good admin portal with a useful dashboard which comes with good troubleshooting and reporting features
  • Combination of Cisco Webex software and Cisco TelePresence hardware provide great capabilities for running small to large scale meetings
  • Great support with Cisco TAC
Anonymous | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Webex App

  • Sometimes difficult to hear the main agenda of the meeting while someone background noise is continuously occurring
  • Video conferencing is not good in Cisco Webex teams
  • Unable to send the audio recording through desktop or PC.
  • But rather than this it totally fulfilled my requirement.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Webex App

Webex App 9.0
Based on 4 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Webex App

Webex App 9.0
Based on 79 answers
The platform is incredible usable for day to day work life, especially during the Covid-19 era when the majority of us are remote. The features like creating a space or leveraging your personal room are similar to jumping in a conference room if we were in person. I have been able to maintain high levels of productivity consistently as I would have in the office over the past 15months. Although only transitioning to Webex in the last couple of months, the features allow for an all in one experience which just makes that collaboration and communication even simpler
Anonymous | TrustRadius Reviewer

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Webex App

Webex App 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

Performance

Basecamp

Basecamp 7.3
Based on 4 answers
No answer on this topic is available.

Webex App

Webex App 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

Support Rating

Basecamp

Basecamp 8.4
Based on 29 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Webex App

Webex App 8.3
Based on 123 answers
WebEx [(formerly Webex Teams)] service, being the general service provided for all applications developed by cisco, has an exemplary response speed of only a couple of hours from the time the support ticket is submitted. We like that the Webex team provides accurate information to assist in the resolution of any conflicts that may arise.
Gregory Thomas | TrustRadius Reviewer

In-Person Training

Basecamp

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 1 answer
We gave our this type of training to get better user adoption and to make sure our users understood how to effectively use this product.
Brian Munn | TrustRadius Reviewer

Online Training

Basecamp

Basecamp 5.0
Based on 1 answer
No answer on this topic is available.

Webex App

Webex App 8.0
Based on 1 answer
The online training is a great solution for some users. I prefer in person training.
Brian Munn | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Webex App

Webex App 8.8
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Webex App

Honestly, I think Slack might be better than Webex when it comes to document sharing and the chat feature (DMs and groups). I love the "channel" concept. But Slack does not stand up against Webex when it comes to integrating features such as phone call/device connection. If Webex did not have this feature, I would most likely fight harder to use Slack.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

Scalability

Basecamp

No score
No answers yet
No answers on this topic

Webex App

Webex App 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

Webex App

  • The integration to the Webex Meetings side of things is great from a Productivity side of things, so you don't have to drop in and out of multiple applications. But there is no real tangible ROI associated to that - it is more around creating a positive user experience.
  • The flexibility to use Webex so it can allow you to have a shared collaboration space across any device any where is a massive positive, especially in the current climate where Remote Working and Collaborating is so critical.
Anonymous | TrustRadius Reviewer

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Webex App

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex App Editions & Modules

Edition
Basic Plan$0.001
Meet Plan$13.501
Meet + Call Plan$20.001
Enterprise PlanContact Sales
  1. user/month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Basecamp
8.3
Webex App
8.3

Likelihood to Renew

Basecamp
10.0
Webex App
9.0

Usability

Basecamp
7.8
Webex App
9.0

Reliability and Availability

Basecamp
10.0
Webex App
10.0

Performance

Basecamp
7.3
Webex App
9.0

Support Rating

Basecamp
8.4
Webex App
8.3

In-Person Training

Basecamp
Webex App
9.0

Online Training

Basecamp
5.0
Webex App
8.0

Implementation Rating

Basecamp
7.7
Webex App
8.8

Scalability

Basecamp
Webex App
10.0

Add comparison