Cisco AnyConnect vs TeamViewer

• Autoconnections are seamless for the users. There's nothing for them to do once it's all setup.
• It recognizes security certificates for the PC and user, so you can easily lock down the connectivity to the specific users and/or machines you need for your environment.
• Unless the WIFI is extremely poor, the software can make the connection and allow your users to function on the VPN.

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• Teamviewer has the ability to set up a Quick Support option so that you do not need to permanently install anything on a user's computer. The user clicks the link you send them and a temp program is installed to help with access.
• TeamViewer's list of options, once in a session, is the best I have seen. The automatic ability to reconnect when you reboot a user's PC is particularly helpful.
• Teamviewer easily supports multiple monitors so if on with someone that has 3 monitors you can easily click through each view.
• Since the application has matured over the years, it has great support both from the publisher and general internet support.

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• Next generation features are lacking.
• Split handling scenarios are limited.
• Sensitive to timeouts.
• Auto reconnect features does not work as expected.
• Auto mtu discovery does not work on some cases.
• Not a full featured solution on the client side.
• Detailed reporting is missing.
• Lack of multi device management.
• Application, url based dashboards needs to be enhanced.

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• I would like to see the feature when you connect to the computer remotely if you could blackout the screen so local users can't see what's going on improved as it doesn't work all the time.
• After completing a connection there is a pop-up that appears to leave a note, should have the option to turn that off.
• Integration with Malwarebytes doesn't work very well at first as I had to reach out to support a couple of times before the license was activated.

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• We are able to seamlessly work on multiple clients daily, and it allows us to quickly handle more projects at the same time.
• Cisco AnyConnect has allowed our own company's coworkers to remotely connect back to the corporate network, easily assisting work schedules and processes, during the COVID-19 pandemic. Being forced to work remotely, meant our processes still happened quickly and efficiently, by being able to leverage and use Cisco AnyConnect VPN.
• Even prior to the COVID-19 pandemic, I have worked 100% remotely for a few years now. This was always due to the reliable connectivity and ease of use with Cisco AnyConnect VPN. I live 2+ hours from our nearest corporate office, and even further from some of my client locations, and I have always been able to connect to any of my multiple Cisco AnyConnect VPN connections, within seconds.

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• Positive: Enable a single technician to work on more than one computer at a time to enable to bill 2x or more the amount of work
• Positive: Ease of use, requires very little training for new employees
• Negative: Extremely expensive for a small company

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