Cisco AnyConnect vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco AnyConnect
Score 8.6 out of 10
N/A
Cisco offers an SSL VPN solution via AnyConnect.N/A
TeamViewer
Score 8.3 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$24.90
per month (billed annually)
Pricing
Cisco AnyConnectTeamViewer
Editions & Modules
No answers on this topic
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
Cisco AnyConnectTeamViewer
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Cisco AnyConnectTeamViewer
Considered Both Products
Cisco AnyConnect
Chose Cisco AnyConnect
TeamViewer is fairly easy to use, but we found it to be more appropriate for remote access and support. We could not deploy centralized ADDS managed authentication and account access setup was fragmented. The UAC also prevented some support tasks and so this was not a seamless …
Chose Cisco AnyConnect
We choose Cisco AnyConnect over Sonicwall VPN due to its features and security protocols. Cisco is a leading name in network security and everyone is aware of it. Secondly, we were very comfortable with Cisco products due to their service quality and customer support. All these …
Chose Cisco AnyConnect
We evaluated FortiClient before buying Cisco AnyConnect but then we decided to go with Cisco AnyConnect due to better pricing, advanced features, and value for money. Even the integration of Cisco Duo was looking easier in Cisco AnyConnect than FortiClient. Another factor was …
Chose Cisco AnyConnect
Microsoft's always-on VPN had reliability issues both with the server and the clients where the profile is installed. Remotely troubleshooting issues was very time-consuming and, oftentimes, required the user to come back on-site. Cisco AnyConnect has been reliable and makes …
TeamViewer
Chose TeamViewer
More comfortable and more reliable when connection to different networks espacially if they are secured with special firewall settings. Also the information of the clients (on-/offline status, agent version installed etc.) in the management board is more comfortable than in …
Chose TeamViewer
professional services and easy to use GUI.
Stabililty and good performance was observed with Team viewer
Chose TeamViewer
1) Ease of use
2) Intuitive design which has an elegance of its own
3) TeamViewer's ability to work across platforms is a huge positive - PC to PC, mobile to PC, PC to mobile, or mobile to mobile
Chose TeamViewer
The application works very well across all platforms - Windows, Windows Phone, Andriod, Linux, Mac, IOS. There is no doubt, that no matter the end users' OS or platform that we can confidently access their device for a quick and easy resolution. The TeamViewer application is …
Top Pros
Top Cons
Features
Cisco AnyConnectTeamViewer
Virtual Private Network
Comparison of Virtual Private Network features of Product A and Product B
Cisco AnyConnect
10.0
2 Ratings
11% above category average
TeamViewer
-
Ratings
AES 256-bit Encryption10.02 Ratings00 Ratings
Kill Switch10.01 Ratings00 Ratings
Multi-Platform Support10.02 Ratings00 Ratings
Split Tunneling10.02 Ratings00 Ratings
IP Address Masking10.01 Ratings00 Ratings
No-Logs Policy10.01 Ratings00 Ratings
Multiple Server Locations10.01 Ratings00 Ratings
Automatic Wi-Fi Protection10.01 Ratings00 Ratings
Simultaneous Connections10.01 Ratings00 Ratings
Customer Support Services10.02 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Cisco AnyConnect
-
Ratings
TeamViewer
8.2
432 Ratings
8% below category average
File transfer00 Ratings8.5402 Ratings
Instant message00 Ratings8.1369 Ratings
Access to sleeping/powered-off computers00 Ratings7.1272 Ratings
Session record00 Ratings8.3274 Ratings
Annotations00 Ratings7.188 Ratings
Best Alternatives
Cisco AnyConnectTeamViewer
Small Businesses
Avast Small Business Solutions
Avast Small Business Solutions
Score 8.5 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.2 out of 10
ConnectWise ScreenConnect
ConnectWise ScreenConnect
Score 8.9 out of 10
Enterprises
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.2 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco AnyConnectTeamViewer
Likelihood to Recommend
8.7
(96 ratings)
8.4
(483 ratings)
Likelihood to Renew
9.5
(11 ratings)
9.8
(62 ratings)
Usability
8.8
(74 ratings)
9.4
(56 ratings)
Availability
9.9
(8 ratings)
9.1
(4 ratings)
Performance
10.0
(1 ratings)
9.1
(4 ratings)
Support Rating
9.1
(79 ratings)
9.3
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
8.8
(7 ratings)
8.3
(42 ratings)
Configurability
9.0
(1 ratings)
9.1
(3 ratings)
Ease of integration
9.8
(7 ratings)
9.1
(4 ratings)
Product Scalability
10.0
(1 ratings)
9.1
(4 ratings)
Vendor post-sale
10.0
(1 ratings)
7.5
(4 ratings)
Vendor pre-sale
10.0
(1 ratings)
8.3
(4 ratings)
User Testimonials
Cisco AnyConnectTeamViewer
Likelihood to Recommend
Cisco
It's well suited for the mobile task force we have at Engel for all the information workers, the salespersons, and the salespeople that are abroad and are not often on the Engel premises but are on customer premises. So for them, it's the only really good tool to connect to central IT resources. But when I look to the future way of utilizing cloud resources and having a hybrid approach and having SaaS services like Salesforce, which are running natively in the cloud, then AnyConnect might not be suitable for them because anyway, I have a direct connection via an HTTPS tunnel to run all my SAS applications. I would not see any benefit of using AnyConnect in this case. So the more a company runs in the cloud, the less it needs AnyConnect.
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TeamViewer
It is well suited if the team members work remotely and need constant collaboration and communication throughout the development cycle. It is so helpful for Systems Engineers in the Software industry to resolve laptop and computer issues. It is also helpful for troubleshooting hardware issues like printers, scanners, server racks, and more. It is less suited if the teams are small and no remote access or group calls are needed, they could very well use telephones and mobile phones.
Read full review
Pros
Cisco
  • Cisco AnyConnect connects the machine with the VPN very smoothly in a few clicks also provides security with Multi-Factor Authentication.
  • It Provides the facility of creating Network groups such as Local and Project Network so that user can limit the connectivity options.
  • The System scan feature is so robust, it Scans the System every time we connect to a new network and remembers the older Network and does not Scans while we connect to usual Netwroks.
Read full review
TeamViewer
  • Allows remote login on to systems where the user doesn’t have to have their email established to open a link.
  • It uses the full monitor instead of a browser
  • File transfers are a breeze
  • Chat functionality works well too
  • Multiple sessions at once and viewing multiple monitors easily
Read full review
Cons
Cisco
  • Manual Administrative Config: The Enrollment requires the user to enroll from their end and can't just be "Setup" for the user unless you act as the user. For things like SMS text, it would be nice just to put it in place and have it work without a "Setup/Enrollment" process. This does, however ensure the user understands the process.
  • Active Directory Sync and Azure Sync Did not automatically match up accounts and duplicate, so I had to do it manually, to be fair the account usernames do not match the Email Address which is used for Azure so it would be difficult.
  • Duo Support and Cisco Support seem to have not been integrated with each other well, most support tickets end up with a Duo expert and a Cisco Firewall Expert on at the same time, though this has improved dramatically.
  • They did not force my Admin to use an NTP Server off the bat, which would have fixed a few issues we had that persisted for a while until he started using one. (A bit old fashioned)
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TeamViewer
  • We are very happy about the TeamViewer functionality and recognize a lot of advanced functionality in comparison with Anydesk for example.
  • It's fast and very reliable.
  • We think that TeamViewer is a very secure platform.
  • We like to use new feature and functions when they get available.
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Likelihood to Renew
Cisco
This is software is easy to use, easy to maintain, easy to support, cost effective, and extremely secure. We will continue to use it for all employees well into the future. We have already renewed our licenses for another 5 years - that's how confident we are that this software will remain a primary security solution for our firm.
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TeamViewer
We will definitely renew our TeamViewer software license when the time comes. This service works and does not matter on what device you are trying to control (it depends on the license), and it is very responsive and does not seem to use up a lot of data.
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Usability
Cisco
Compared to other products that I have used, Cisco gives me more information and it is easy for me to understand what's happening from the application, which is Cisco AnyConnect, which other vendors don't. It's very hard for me if I have to work with other applications, I have to get support from the application owner vendor. But in Cisco, I myself can read through and get this thing. Now with that being very comfortable, I mean very, very useful. I would like to get to more detail in a more simplified way. There are plenty of things. It is also where there is something it gives me in a simplified way. This is what has happened that would help me in some cases. But always there is a scope for improvement in any product. I never rate any product to 10, even if it's better because there is always room for improvement. So I personally feel we can still make this better. It is a good product, but we can still make it better
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TeamViewer
Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.
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Reliability and Availability
Cisco
Thus far, I have not encountered any outages to Cisco AnyConnect. Any firmware updates are completed infrequently and efficiently such that the users don’t experience noticeable downtime. I have not encountered any errors running the platform at any time of day or night , or from any geographical location. Provided a hard-wired or WiFi internet connection is available, expect Cisco AnyConnect to run without unexpected interruption.
Read full review
TeamViewer
Always available if setup correctly.
Read full review
Performance
Cisco
We use Cisco AnyConnect to connect to on-prem resources. The delay in connecting is not noticeable.
Read full review
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
Cisco
Their support team is extraordinary and quick responding. All support team members have great product knowledge and takes very minimum time for query resolution. Support is available on phone, emails, etc. As per my experience with their support team, I will rate them with 10 stars here because it was truly exceptional.
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TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
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In-Person Training
Cisco
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
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Online Training
Cisco
No answers on this topic
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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Implementation Rating
Cisco
We are quite satisfied with the deployment. We might extend our deployment. My suggestion to everyone will be utilizing Cisco cloud infra as well. As it will give you some nice features like cloud based firewall, DNS Security and threat intelligence. Threat intelligence was a key decision maker for us and people should not ignore it.
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TeamViewer
No nothing that really sticks out. For the most part I have only had to uninstall and reinstall application a couple of times when I hit a glitch. I will say that on a MAC it is a little harder to implement due to Apple's Permissions that need to be set. Sometimes it needs the client to intervene to get those permissions set.
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Alternatives Considered
Cisco
I have tried the above too. I have noticed that the consistency and reliability that connect provides are way better than theirs. Integration with 2-factor authentication apps is something extremely important, and I am not sure if this two software provide such functionality. Network stability and speed are also not as good as Cisco Anyconnect.
Read full review
TeamViewer
Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and is only good on a case-by-case basis.
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Scalability
Cisco
It is a simple application with a minimal interface.
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TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
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Return on Investment
Cisco
  • We are able to seamlessly work on multiple clients daily, and it allows us to quickly handle more projects at the same time.
  • Cisco AnyConnect has allowed our own company's coworkers to remotely connect back to the corporate network, easily assisting work schedules and processes, during the COVID-19 pandemic. Being forced to work remotely, meant our processes still happened quickly and efficiently, by being able to leverage and use Cisco AnyConnect VPN.
  • Even prior to the COVID-19 pandemic, I have worked 100% remotely for a few years now. This was always due to the reliable connectivity and ease of use with Cisco AnyConnect VPN. I live 2+ hours from our nearest corporate office, and even further from some of my client locations, and I have always been able to connect to any of my multiple Cisco AnyConnect VPN connections, within seconds.
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TeamViewer
About 2 - 3 months
  • Average Effective/workable time of a team member has increased because the team member does not to wait for the IT team do the installment of any software and hand the laptop over again.
  • Cost for the alternate laptops have been reduced, since there is less requirement now to handover a backup PC for the employees until the current PC's issue is resolved, if it's software issue.
  • Cost of the transport, electricity and building maintenance, has reduced, since the remote working option for the employees is available with the TeamViewer.
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ScreenShots

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.