What users are saying about
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Top Rated
110 Ratings
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Top Rated
1745 Ratings

Cisco AnyConnect

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Top Rated
110 Ratings
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Score 8.6 out of 100

TeamViewer

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Top Rated
1745 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cisco AnyConnect

We now install Cisco AnyConnect on all of our laptops for remote work users and all of desktops, which have WIFI adapters. During the pandemic, we were therefore able to send all of our workers home to work remotely, even if they had a desktop. All of our users find it easy to use, especially since we have it set to auto-connect. We have our colosite for DR setup with an alternate VPN so in the event that our live site is down and we failover, all our users have to do is to type in the alternate VPN to be up and running once IT completes the failover. This means a simple process for our users during a stressful DR situation.
Debbie Johnson | TrustRadius Reviewer

TeamViewer

In reality, the most feasible way to work with a service like TeamViewer is to use it in the IT area, given its nature. In this sense, you can take advantage of the tools for managing audiovisual material in various ways, so that the client feels sufficiently familiar with the service and with our presence as technicians. It can also be used to conduct private chats, since it is still basically a service for video calls, even though its main focus of use is something else. In the best case, TeamViewer could be exploited as a platform for streaming the presentations that take place in Cape Town within it, mostly those of shared screens that require greater merging.
Richard Delgado | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Cisco AnyConnect
TeamViewer
8.4
Screen sharing
Cisco AnyConnect
TeamViewer
8.9
File transfer
Cisco AnyConnect
TeamViewer
8.2
Instant message
Cisco AnyConnect
TeamViewer
8.0
Secure remote access with Smart Card authentication
Cisco AnyConnect
TeamViewer
8.2
Access to sleeping/powered-off computers
Cisco AnyConnect
TeamViewer
7.1
Over-the-Internet remote session
Cisco AnyConnect
TeamViewer
9.0
Initiate remote control from mobile
Cisco AnyConnect
TeamViewer
8.2
Remote management of servers & workstations
Cisco AnyConnect
TeamViewer
8.7
Remote Active Directory® management
Cisco AnyConnect
TeamViewer
8.4
Centralized management dashboard
Cisco AnyConnect
TeamViewer
8.3
Session record
Cisco AnyConnect
TeamViewer
8.6
Annotations
Cisco AnyConnect
TeamViewer
8.6
Monitoring and Alerts
Cisco AnyConnect
TeamViewer
8.2
Multi-platform remote control
Cisco AnyConnect
TeamViewer
8.6

Pros

Cisco AnyConnect

  • Lightweight client with low resources need.
  • Easy installation and config.
  • Enhanced remote config and auto-update features.
  • Affective host checker/compatibility function.
  • Straight integration with Cisco ISE.
  • GUI is simple and accessible directly.
  • Messages on the client side is directly seen.
  • Debug and message view assists the client and administrators.
  • Good value for its prices.
Anonymous | TrustRadius Reviewer

TeamViewer

  • TeamViewer's remote assistance functionalities can be integrated with external technical support services.
  • TeamViewer has its own communication section for sharing information via chat.
  • Files of various formats can be transferred bidirectionally.
  • TeamViewer works with screen-sharing sessions, and these can be exported via links.
Murray Clear | TrustRadius Reviewer

Cons

Cisco AnyConnect

  • With remote work, need of a VPN to ensure data security has been very much high but so have the costs gone up for having such a system in place.
  • Cisco AnyConnect or any other VPN alone is not enough now and we need MFA solutions in place to ensure valid users using our systems.
  • Process of setting up multiple servers is tedious but easy.
Anonymous | TrustRadius Reviewer

TeamViewer

  • Quality/performance while remoting into a device playing videos or running games
  • Maybe allow an option to make VPN necessary for companies that want it to be like that
  • Sometimes I can't access devices that are asleep, despite having that feature enabled
Marcelo Davis | TrustRadius Reviewer

Likelihood to Renew

Cisco AnyConnect

Cisco AnyConnect 9.1
Based on 1 answer
We are most likely to renew, in the case that our contract expires, as this application made us able to continue our day-to-day operations.
Anonymous | TrustRadius Reviewer

TeamViewer

TeamViewer 9.4
Based on 41 answers
As long as I continue to provide remote support for my clients, it's a no brainier. For what I pay out, I probably make it back tenfold in the ability to provide remote support from wherever and whenever. Not to mention the saved gas money for a fix that only takes 5 minutes but it takes you 20 minutes to get there. As my business continues to grow, and I support more and more clients, my need for TeamViewer will only grow.
Justin Kuhlman | TrustRadius Reviewer

Usability

Cisco AnyConnect

Cisco AnyConnect 8.7
Based on 27 answers
Deployment was easy. On the end user side, it is also easy to use. They just install an app on their mobile device or computer, fill the VPN address and their credentials, and they can work remotely as they are located in company premises.
Nikola Marks | TrustRadius Reviewer

TeamViewer

TeamViewer 8.9
Based on 20 answers
I do not have complaints with the product. In fact, TeamViewer is used by some of our support companies (tech support, accounting, software, etc.), and it performs well. It is simply more product than we needed in our application, and more money than we can justify budgeting.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco AnyConnect

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 8.0
Based on 2 answers
It's usually without problem, but we have had connectivity issues on occasion.
Mike Robinson | TrustRadius Reviewer

Performance

Cisco AnyConnect

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 9.0
Based on 2 answers
The application is built on VNC which is a very stable technology.
Mike Robinson | TrustRadius Reviewer

Support Rating

Cisco AnyConnect

Cisco AnyConnect 8.7
Based on 55 answers
I cannot speak directly to the experience of Cisco AnyConnect's customer support, as I was not involved in the process of initial setup. But my experience administering it was that setting up and maintaining users on the tool is simple for the sysadmin involved, and the product is well maintained, with regular updates and support for new devices showing up quickly.
Anonymous | TrustRadius Reviewer

TeamViewer

TeamViewer 6.8
Based on 34 answers
I have not needed to contact TeamViewer support much in regards to the software not performing like it is supposed to. The only reason that we contact support is to get the license keys for our updated software. We always get a response in a very reasonable amount of time with the new license keys included.
Jordan Paquette | TrustRadius Reviewer

Online Training

Cisco AnyConnect

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 8.9
Based on 2 answers
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Jordan Paquette | TrustRadius Reviewer

Implementation Rating

Cisco AnyConnect

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 10.0
Based on 6 answers
Implementation was easy enough that it didn't pose any problems. Training was minimal and the system works right out of the box
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco AnyConnect

I have only used these VPN options for personal use and in the support of other users. I am unfamiliar [with] their enterprise ability and generally would not trust them for our needs. From what I have seen, the clients look much more developed than the Cisco AnyConnect client but that is a [nonselling] issue for me.
Nick Darnell | TrustRadius Reviewer

TeamViewer

TeamViewer is far superior to LogMeIn Pro for file transfers and
remote copy and paste. I believe LogMeIn Pro has the same capabilities, but using
them is awkward and not intuitive. TeamViewer's screen scaling, display quality, and multiple monitor support is far better than LogMeIn Pro and VNC Connect, especially
for large, 4K displays.
Anonymous | TrustRadius Reviewer

Scalability

Cisco AnyConnect

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 10.0
Based on 2 answers
I've rarely had problems with the product.
Mike Robinson | TrustRadius Reviewer

Return on Investment

Cisco AnyConnect

  • AnyConnect has allowed business operations to continue uninterrupted during the pandemic, which has been key to maintaining business continuity with customers and stakeholders.
  • AnyConnect has played a part in allowing for downsizing of some physical office sites. At least 4 office buildings within the organization have now been sold as employees haven proven the ability to work effectively remotely indefinitely.
  • AnyConnect has also facilitated globalization within the wider organization. Productive meetings with colleagues around the world at various times of day are possible with continuous access to company virtual resources.
Anonymous | TrustRadius Reviewer

TeamViewer

  • One positive is that it has been an easy to use platform for individuals. For them to use this, it really hasn't required IT involvement from an install/configuration standpoint.
  • For the most part it also is a pretty stable/secure platform, which is very important for any business/organization, to help lessen a chance for intrusions from unknown individuals.
  • Another positive impact is that it there is not a lot of problems that have been seen when the platform is being used. It works well for the most part, and does get updates/patches on a regular basis.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco AnyConnect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco AnyConnect Editions & Modules

Additional Pricing Details

TeamViewer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TeamViewer Editions & Modules

Edition
Business50.901
Premium102.901
Corporate206.901
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco AnyConnect
8.7
TeamViewer
8.0

Likelihood to Renew

Cisco AnyConnect
9.1
TeamViewer
9.4

Usability

Cisco AnyConnect
8.7
TeamViewer
8.9

Reliability and Availability

Cisco AnyConnect
TeamViewer
8.0

Performance

Cisco AnyConnect
TeamViewer
9.0

Support Rating

Cisco AnyConnect
8.7
TeamViewer
6.8

In-Person Training

Cisco AnyConnect
TeamViewer
5.0

Online Training

Cisco AnyConnect
TeamViewer
8.9

Implementation Rating

Cisco AnyConnect
TeamViewer
10.0

Scalability

Cisco AnyConnect
TeamViewer
10.0

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