ClickUp vs. Mattermost vs. Zoho Projects

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.6 out of 10
Small Businesses (1-50 employees)
ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide.
$0
per month per seat
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Zoho Projects
Score 9.2 out of 10
N/A
Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.
$5
per month per user
Pricing
ClickUpMattermostZoho Projects
Editions & Modules
Unlimited
$10
per month per user
Business
$19
per month per user
Enterprise
Custom
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Free
$0
Premium
$5
per month per user
Enterprise
$10
per month per user
Project Plus
Contact Sales
Offerings
Pricing Offerings
ClickUpMattermostZoho Projects
Free Trial
YesYesYes
Free/Freemium Version
YesYesYes
Premium Consulting/Integration Services
YesNoYes
Entry-level Setup FeeNo setup feeOptionalOptional
Additional DetailsDiscount available for annual billing.Discount offered for annual billing.
More Pricing Information
Community Pulse
ClickUpMattermostZoho Projects
Considered Multiple Products
ClickUp
Chose ClickUp
ClickUp was the best option for us given its low price, ease of use, and clean appearance. We moved from Zoho Projects, which was functional, but required advanced development knowledge to fully customize. Zoho Projects also was not as attractive or easy to use as ClickUp has …
Chose ClickUp
ClickUp is advanced enough to support power users and project management professionals, while flexible enough to allow users with fewer requirements to get the job done in the same tool, and the same space.
Chose ClickUp
ClickUp is a comprehensive platform but Zoho misses a lot of necessary tools. ClickUp has inbuilt tools required for fruitful collaborations and project management but Zoho requires a lot of integrations to match with what Zoho offers. ClickUp can have unlimited collaborators …
Chose ClickUp
ClickUp's hierarchy is a big selling point, but they truly are as close to an all-in-one productivity platform as you can find!
Chose ClickUp
ClickUp is more customizable than any of these other apps that I have worked with. Asana is great, but it has some serious limitations if you are working with a team, including assigning multiple people to a task. The pricing is also much better than the other options.
Chose ClickUp
Jira's look and feel is very pasé which issues a negative sense of work motivation. Along with it, it is extremely difficult to create automations especially when multiple boards are involved. Clickup excels in all these areas.

For the cost ClickUp comes at, Jira can never beat …
Chose ClickUp
Though I have plenty of ideas about how ClickUp could continue to improve, it's still the best platform I've ever used. Podio was one of my other favorites but its advanced features were off on a totally different platform so you'd have to leave Podio to go to Globiflow - it …
Mattermost
Chose Mattermost
We selected mattermost since we can control storage of our data. Slack is a great tool and offers more robust features compared to mattermost. However, the previously mentioned reason & the competitive pricing allowed us to stick with mattermost.
Chose Mattermost
Mattermost is self-hosted, easy to configure, allows for multiple projects, unlimited users, mobile app and easy 3rd party integration.
Zoho Projects
Chose Zoho Projects
I won't say that Zoho Projects is the best in comparison to its competitors, however, it does exactly what we need it to do and we are saving on the monthly fees we are paying for its competitors. The pros outweigh the cons. I would say that it's also not the fastest in terms …
Features
ClickUpMattermostZoho Projects
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.3
720 Ratings
7% above category average
Mattermost
8.2
47 Ratings
5% above category average
Zoho Projects
8.3
21 Ratings
7% above category average
Task Management9.3720 Ratings8.135 Ratings8.621 Ratings
Resource Management8.4570 Ratings00 Ratings8.420 Ratings
Gantt Charts8.0523 Ratings7.59 Ratings8.318 Ratings
Scheduling8.5598 Ratings7.69 Ratings8.719 Ratings
Workflow Automation8.2571 Ratings8.427 Ratings9.315 Ratings
Team Collaboration9.2688 Ratings00 Ratings9.321 Ratings
Support for Agile Methodology8.6483 Ratings00 Ratings6.35 Ratings
Support for Waterfall Methodology8.5403 Ratings00 Ratings8.812 Ratings
Document Management7.9620 Ratings00 Ratings8.217 Ratings
Email integration7.6504 Ratings00 Ratings8.217 Ratings
Mobile Access7.3578 Ratings8.443 Ratings8.319 Ratings
Timesheet Tracking8.1482 Ratings00 Ratings8.620 Ratings
Search00 Ratings8.924 Ratings00 Ratings
Visual planning tools00 Ratings8.511 Ratings00 Ratings
Change request and Case Management00 Ratings00 Ratings6.96 Ratings
Budget and Expense Management00 Ratings00 Ratings7.715 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.7
370 Ratings
1% below category average
Mattermost
-
Ratings
Zoho Projects
6.9
14 Ratings
12% below category average
Project & financial reporting7.7370 Ratings00 Ratings6.55 Ratings
Quotes/estimates00 Ratings00 Ratings5.55 Ratings
Invoicing00 Ratings00 Ratings8.313 Ratings
Integration with accounting software00 Ratings00 Ratings7.314 Ratings
Communication
Comparison of Communication features of Product A and Product B
ClickUp
-
Ratings
Mattermost
8.5
50 Ratings
6% above category average
Zoho Projects
-
Ratings
Chat00 Ratings9.450 Ratings00 Ratings
Notifications00 Ratings8.350 Ratings00 Ratings
Discussions00 Ratings9.247 Ratings00 Ratings
Surveys00 Ratings9.030 Ratings00 Ratings
Internal knowledgebase00 Ratings8.833 Ratings00 Ratings
Integrates with GoToMeeting00 Ratings7.78 Ratings00 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.012 Ratings00 Ratings
Integrates with Outlook00 Ratings7.58 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
ClickUp
-
Ratings
Mattermost
8.9
28 Ratings
10% above category average
Zoho Projects
-
Ratings
Versioning00 Ratings7.911 Ratings00 Ratings
Video files00 Ratings9.322 Ratings00 Ratings
Audio files00 Ratings9.322 Ratings00 Ratings
Document collaboration00 Ratings7.918 Ratings00 Ratings
Access control00 Ratings9.922 Ratings00 Ratings
Advanced security features00 Ratings9.019 Ratings00 Ratings
Integrates with Google Drive00 Ratings8.212 Ratings00 Ratings
Device sync00 Ratings10.016 Ratings00 Ratings
Best Alternatives
ClickUpMattermostZoho Projects
Small Businesses
Stackby
Stackby
Score 8.9 out of 10
Stackby
Stackby
Score 8.9 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
InEight
InEight
Score 8.3 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
InEight
InEight
Score 8.3 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
InEight
InEight
Score 8.3 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
ClickUpMattermostZoho Projects
Likelihood to Recommend
8.8
(677 ratings)
7.8
(49 ratings)
6.5
(24 ratings)
Likelihood to Renew
8.0
(33 ratings)
6.4
(7 ratings)
9.9
(3 ratings)
Usability
8.1
(30 ratings)
6.4
(6 ratings)
5.6
(4 ratings)
Availability
9.5
(6 ratings)
-
(0 ratings)
9.0
(1 ratings)
Performance
8.0
(5 ratings)
-
(0 ratings)
9.0
(1 ratings)
Support Rating
9.3
(46 ratings)
8.0
(9 ratings)
7.4
(9 ratings)
Online Training
10.0
(2 ratings)
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
7.9
(7 ratings)
8.0
(1 ratings)
8.0
(1 ratings)
Configurability
8.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
7.0
(2 ratings)
7.3
(34 ratings)
-
(0 ratings)
Product Scalability
8.9
(6 ratings)
-
(0 ratings)
-
(0 ratings)
Professional Services
5.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(2 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
ClickUpMattermostZoho Projects
Likelihood to Recommend
ClickUp
ClickUp is well suited to organize projects and communicate internally with teams members and externally with clients or vendors. If you need to track emails, any emails responded to from an email sent within ClickUp is automatically tracked within the task where it originated. It also works great for storing document files within projects and tasks and tracking multiple versions of documents created or copied within ClickUp
Read full review
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
Read full review
Zoho
My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
Read full review
Pros
ClickUp
  • Customization is huge for us! We do not have the aspects of standard project management, so having the ability to customize basically everything in ClickUp is amazing.
  • An outstanding free version of the software! We are a small nonprofit organization that cannot afford the robust levels of other software, so having access to SO MUCH for free is incredible.
  • The layout and organization of tasks, Spaces, folders, etc. is perfect. I love how I can see which task all of my subtasks belong to on my dashboard. And the option to change colors and icons for everything also really appeals to my obsessive brain.
Read full review
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
Read full review
Zoho
  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
Read full review
Cons
ClickUp
  • I would like to see when scheduling a task for someone, their available hours, as I am scheduling instead of having to go back to the workload view
  • I'd like easier UX and understanding of what all of the different levels of folders, lists, tasks, can do and what they should be used for
  • Notifications can be cleaned up
Read full review
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Read full review
Zoho
  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
Read full review
Likelihood to Renew
ClickUp
It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
Read full review
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
Read full review
Zoho
I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
Read full review
Usability
ClickUp
Because for me, working with teams, ClickUp has provided a service that we longed for. Something that is non-complicated and easy to maneuver. We understand the learning curve can be steep, but we are willing to give the software a chance because it is everything we hoped it would be. However, leadership found the project works for our organization at this time. Moreover, we can customize to our needs.
Read full review
Mattermost
Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
Read full review
Zoho
Zoho Project has been very user-friendly. As a small business, we have a diverse group of people with varying skill sets. This platform has been easy for our team to learn, implement, and succeed with. The mobile version is also very handy for our team.
Read full review
Reliability and Availability
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
Read full review
Mattermost
No answers on this topic
Zoho
Has not been down to my knowledge.
Read full review
Performance
ClickUp
The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
Read full review
Mattermost
No answers on this topic
Zoho
Speed meets my expectations.
Read full review
Support Rating
ClickUp
I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
Read full review
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
Read full review
Zoho
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
Read full review
Online Training
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Read full review
Mattermost
No answers on this topic
Zoho
No answers on this topic
Implementation Rating
ClickUp
Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
Read full review
Mattermost
This went as expected. No surprises or major hurdles.
Read full review
Zoho
No answers on this topic
Alternatives Considered
ClickUp
I used Salesforce at my last job and would recommend ClickUp if utilizing the product for more than just sales. My last company tried using Salesforce for a number of other actions, such as department project tracking, client documentation, and outbound communication which did not work well. ClickUp is far better at managing multiple levels of organization within a company.
Read full review
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
Read full review
Zoho
Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
Read full review
Scalability
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
Read full review
Mattermost
No answers on this topic
Zoho
No answers on this topic
Return on Investment
ClickUp
  • Reduced walk-up work and miscommunications
  • We have been able to actually document time spent doing specific tasks, when before we were just guessing
  • We have been able to implement a rating system for projects that allows us to prioritize work more effectively
Read full review
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
Read full review
Zoho
  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
Read full review
ScreenShots

ClickUp Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

Zoho Projects Screenshots

Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.