ClickUp vs. Microsoft 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.7 out of 10
Small Businesses (1-50 employees)
ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide.
$0
per month per seat
Microsoft 365
Score 8.6 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Pricing
ClickUpMicrosoft 365
Editions & Modules
Unlimited
$10
per month per user
Business
$19
per month per user
Enterprise
Custom
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Offerings
Pricing Offerings
ClickUpMicrosoft 365
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.*When billed annually.
More Pricing Information
Community Pulse
ClickUpMicrosoft 365
Considered Both Products
ClickUp
Chose ClickUp
ClickUp stands out against both monday.com and Wrike primarily due to its superior flexibility and comprehensive work management toolkit. While monday.com offers an intuitive interface and Wrike provides strong enterprise features, ClickUp delivers a more versatile all-in-one …
Chose ClickUp
ClickUp allows for a lot more customization, so power users will be happy. But with a lot of customization comes more options, so users have to be wary when setting up projects to not overcomplicate them.
Chose ClickUp
Love how ClickUp allows tasks to be opened in their own little window, where you can then see additional info. monday.com forced us to have every field visible as a column, which lead to really complicated and difficult to navigate boards. ClickUp's Lists are cleaner, more …
Chose ClickUp
Notion, Clickup is easier and it is better looking
Chose ClickUp
Out of all the listed products I have used when it comes to project/product management ClickUp has been the most intuitive when it comes to user interface and functions. New functions and further development takes place regularly and the company is listening to its community …
Chose ClickUp
ClickUp is advanced enough to support power users and project management professionals, while flexible enough to allow users with fewer requirements to get the job done in the same tool, and the same space.
Chose ClickUp
ClickUp is quickly moving up the ranks to surpass other project management software options that aren't readily available to whole teams. For the past two years, I've witnessed close competition between ClickUp and monday.com for the top spot as the foremost emerging project …
Chose ClickUp
Notes - easy to use... everything you need to do is type into the chat box. everything is auto saved.Checklists - usually had to use third party software to run that, like Google Forms or Forms from office 365Excel - the usage of this tool has been drastically reduced, kept for …
Chose ClickUp
For us, ClickUp was the happy medium between the extensive features offered by Jira (but at an exorbitant cost) and the more modern feel of something like Asana and Trello but with fewer features. ClickUp has really taken all the best features from all these apps and put it …
Chose ClickUp
Hands down, ClickUp is far superior to O365 largely because it empowers the users of the system to create an organization system that works for them. There are so many tools and integrations across the ClickUp platform and they truly have thought of every possibility when it …
Chose ClickUp
ClickUp's learning curve is very low vs. other tools, but it's only suitable if you need some complexity in your task organisation. If it's only for a simple list with tasks, there are other solutions to look at.
Chose ClickUp
Very well. There is no comparison as it;s simple to use.

Those tools are very complicated
Chose ClickUp
I personally like Azure more but my current team does not do any development work ourselves and thus we thought it would be inappropriate. I find Jira to be a bit less flexible than ClickUp, though both require a certain level of learning. People moving from Jira or Azure to …
Chose ClickUp
For smaller organizations it's my #1!
For larger and more complex user needs I generally lean towards Salesforce.
But overall and even for personal use I recommend ClickUp. The fact they are always trying to improve their platform and offerings gives them leg up in my books. I …
Chose ClickUp
For us, ClickUp is a more powerful tool compared with Notion. For example, to track time in ClickUp we just have to open the project task tab and start the time tracking. In Notion to track time we had to enable additional integrations and browser extensions with third parties …
Chose ClickUp
After an exhaustive search for the right program/app, ClickUp's fully customizable functionality was the reason that we chose the app. Because the needs of sales operations to track product, sales, customer service tickets, and other varied duties; having a generic set-up was …
Chose ClickUp
I would say that ClickUp provides a tool for some that is exactly what they need. Monday may provide that for others, and Asana, Trello, and Dubsado may provide the answers many are looking for. I think it comes down to personal needs, preference, and also cost for many. For …
Chose ClickUp
ClickUp suited my task and project management needs more than Notion. SmartSuite is a recent addition because it handles relational databases much better and has a nicer interface for my team to onboard with. I have used Airtable for relational databases and have migrated that …
Chose ClickUp
A lot of the other websites I have visited required me to either end up paying for a subscription or required some sort of purchase. While ClickUp does have premium subscriptions, the site is just as useful with a free account. I also found ClickUp to be easier to understand …
Chose ClickUp
First, was the message - we will work less and replace a lot of apps
Second, it is ease to use, clean and intuitive - anybody could start using spending a miminum amouny of time to learn
Third, the plans and prices - very flexible
Chose ClickUp
It may have changed when our company used it but Wrike did not have easy time tracking, the easy automated ticket creation or project workflow capability as ClickUp. It also removed certain user views while ClickUp allows easy view customization.
Chose ClickUp
Cost. This was our biggest motivator to leave Asana and search for another platform. There was a learning curve, however, the team enjoyed the wider range of customization that Asana did not have.
Chose ClickUp
Before ClickUp, we used Trello for a while. It is a great tool but very simple and limited. We tried a couple of different options like Asana and monday.com but in the end we decided to go with ClickUp because it was easier to get started and more customizable. If I remember …
Microsoft 365
Chose Microsoft 365
The only other applications we have used like this are the non-SAAS Microsoft Office applications. Lower long-term costs are great, but much less manageable than 365.
Features
ClickUpMicrosoft 365
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.3
724 Ratings
7% above category average
Microsoft 365
-
Ratings
Task Management9.4724 Ratings00 Ratings
Resource Management8.5574 Ratings00 Ratings
Gantt Charts8.0525 Ratings00 Ratings
Scheduling8.6601 Ratings00 Ratings
Workflow Automation8.3574 Ratings00 Ratings
Team Collaboration9.2692 Ratings00 Ratings
Support for Agile Methodology8.6484 Ratings00 Ratings
Support for Waterfall Methodology8.5403 Ratings00 Ratings
Document Management7.9622 Ratings00 Ratings
Email integration7.6505 Ratings00 Ratings
Mobile Access7.3581 Ratings00 Ratings
Timesheet Tracking8.1483 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.7
371 Ratings
1% below category average
Microsoft 365
-
Ratings
Project & financial reporting7.7371 Ratings00 Ratings
User Ratings
ClickUpMicrosoft 365
Likelihood to Recommend
8.7
(724 ratings)
8.8
(259 ratings)
Likelihood to Renew
9.2
(37 ratings)
9.5
(6 ratings)
Usability
8.3
(76 ratings)
8.7
(29 ratings)
Availability
9.5
(6 ratings)
-
(0 ratings)
Performance
8.0
(5 ratings)
-
(0 ratings)
Support Rating
9.4
(46 ratings)
8.9
(54 ratings)
Online Training
10.0
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(7 ratings)
9.0
(2 ratings)
Configurability
8.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.9
(6 ratings)
-
(0 ratings)
Professional Services
5.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(2 ratings)
-
(0 ratings)
User Testimonials
ClickUpMicrosoft 365
Likelihood to Recommend
ClickUp
I like the built-in priority tags. That is something that I do not think Asana had when I used Asana in the past. Basically everything else seems the same as Asana but with a little bit different UI. My main issue is that my CEO wanted to view all my work in Gantt view, but after using Gantt something like 50 times, it told me I can't anymore unless I upgrade.
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Microsoft
Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
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Pros
ClickUp
  • Customization is huge for us! We do not have the aspects of standard project management, so having the ability to customize basically everything in ClickUp is amazing.
  • An outstanding free version of the software! We are a small nonprofit organization that cannot afford the robust levels of other software, so having access to SO MUCH for free is incredible.
  • The layout and organization of tasks, Spaces, folders, etc. is perfect. I love how I can see which task all of my subtasks belong to on my dashboard. And the option to change colors and icons for everything also really appeals to my obsessive brain.
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Microsoft
  • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
  • Easy embedding on SharePoint to broadcast all the content created in the different tools.
  • The office package is still robust with the good things from the past and new additions.
Read full review
Cons
ClickUp
  • I would like to see when scheduling a task for someone, their available hours, as I am scheduling instead of having to go back to the workload view
  • I'd like easier UX and understanding of what all of the different levels of folders, lists, tasks, can do and what they should be used for
  • Notifications can be cleaned up
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Microsoft
  • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
  • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
  • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
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Likelihood to Renew
ClickUp
It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
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Microsoft
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
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Usability
ClickUp
For someone who has used the program for years, I find it very intuitive at this point and rarely run into issues. However, I often get feedback from my clients who haven't used it before that they find it too complex and overwhelming. Because of this, they hardly ever check it which makes it not ideal for external collaboration. I also find that their mobile app is very buggy and almost never use it for this reason
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Microsoft
Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
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Reliability and Availability
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
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Microsoft
No answers on this topic
Performance
ClickUp
The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
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Microsoft
No answers on this topic
Support Rating
ClickUp
I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
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Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
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Online Training
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
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Microsoft
No answers on this topic
Implementation Rating
ClickUp
Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
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Microsoft
Everything works and I use it all the time.
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Alternatives Considered
ClickUp
Microsoft Teams is a good project however, there were also software glitches that became detrimental to our success. We tried working it out with the company but found that the product did not meet our needs. ClickUp does so much more and has fewer issues with glitches and functionality.
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Microsoft
Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
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Scalability
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
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Microsoft
No answers on this topic
Return on Investment
ClickUp
  • Reduced walk-up work and miscommunications
  • We have been able to actually document time spent doing specific tasks, when before we were just guessing
  • We have been able to implement a rating system for projects that allows us to prioritize work more effectively
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Microsoft
  • We have a lot of nonprofit users, so they have a good ROI.
  • I like the constant updates without having to purchase the software repeatedly.
  • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
  • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
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ScreenShots

ClickUp Screenshots

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