ClickUp vs. Slack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.4 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…
$0
per month per seat
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
per month per user
Pricing
ClickUpSlack
Editions & Modules
Free
$0.00
Unlimited
$9.00 ($5.00)
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
per member per month (annual contract pricing)
Business Plus
$29.00 ($19.00)
per member per month (annual contract pricing)
Enterprise
Contact Sales
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
ClickUpSlack
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
ClickUpSlack
Considered Both Products
ClickUp
Chose ClickUp
Basecamp: ClickUp far outshines Basecamp in a number of ways, with the primary way being the innate flexibility of the platform. Basecamp has a much easier onboarding experience, but the ceiling of the platform is much lower. ClickUp can simply do more. Slack: ClickUp does not …
Chose ClickUp
We have used clickup over Jira beacuse we have documented all the domain details as per topic and it was easy to manage in the clickup. Also, we are able to manage milestones in clickup very easily. UI for labels is far better in clickup then Jira. That's why we used clickup …
Chose ClickUp
ClickUp has the friendliest user interface of any of the other project management apps I've used before. It isn't too overwhelming for brand new users and the board views are clean. We often screen share ClickUp to show where projects stand. We like the fact that each user can …
Chose ClickUp
We tested various solutions and chose ClickUp, the tool every team member likes to use.
Chose ClickUp
ClickUp is more flexible and easy to make work for your needs, but if you have a custom or more flexible approach on Agile Methodology. Otherwise, I would recommend a more strict tool like Pivotal Tracker.
Chose ClickUp
It is much more intuitive and shows more dev-driven tasks to create stories. Also, the fact that ClickUp enables the system to save multiple files from online to locally uploaded files, and GitLab is the way to archive them. Maybe Asana has new features, but I'm sure Clickup is …
Chose ClickUp
ClickUp's learning curve is very low vs. other tools, but it's only suitable if you need some complexity in your task organisation. If it's only for a simple list with tasks, there are other solutions to look at.
Chose ClickUp
We chose ClickUp because if offered all of the functionality we needed, it was incredibly easy to use/implement and it had a great price point. Hands down, this is our favorite platform.
Chose ClickUp
The other tools are much more static in nature and not very use friendly when it comes to customisation. ClickUp offers a suite of customisation tools and Clickapps which help with whatever needs getting done in terms of forms,fields,etc. Therefore, ClickUp can be customised to …
Chose ClickUp
I’m a big believer in the executive team at clickup. I don’t think any other productivity company out there has a bigger BHAG than the CEO of clickup.

So, with that being said, I know they will continue to strive to be better and better and help people save more and more of our …
Chose ClickUp
ClickUp is more customizable than any of these other apps that I have worked with. Asana is great, but it has some serious limitations if you are working with a team, including assigning multiple people to a task. The pricing is also much better than the other options.
Chose ClickUp
A client wanted us to use Asana a few years ago. We used it but was not happy with it.
ClickUp is easier to use.
I've not really tried to use any other PM tool successfully. We did use one based on Traction but got rid. We can run meeting via clickup if we want
Chose ClickUp
ClickUp is far superior
Chose ClickUp
ClickUp is more robust with more customizations available in order for our teams, individual users and company at large to be able to use it in the best ways possible for various instances/needs. It is not only great for task management, but the communication availability …
Chose ClickUp
I think ClickUp has the best pricing structure of the competitors I have used in the past. I did not think most of the competitors had as many features or customization possibilities, or automation capabilities. Project Management definitely should not have to live in …
Chose ClickUp
I personally have not used other systems.
Chose ClickUp
With each of the other platforms I've used, there was no one-stop-shop. We always had to use outside platforms or add-on processes to supplement what was missing. Sure they had good enough features but good enough wasn't good enough. We are an innovative company that operates …
Chose ClickUp
It has all of the capabilities of these other platforms and more (at least from what I remember when using these apps). There is also greater capabilities in customization and integrations.
Chose ClickUp
  • Ability to assign multiple assignees to a single task and ability to assign comments
  • The ability to send emails directly from the ClickUp platform
  • Integrations with all of the core software tools we use on a daily basis
Chose ClickUp
I personally like ClickUp better than Trello because it's more intuitive, lets you see others' workloads, and, very importantly, time offs too—there can't be a situation where you plan work during someone's vacation. Trello is also not great for seeing timelines of certain …
Chose ClickUp
Asana is definitely much more straightforward to use but is highly restricted in terms of resource management. There’s no way to track the time or budgets that CU lets us do.
Slack
Chose Slack
I selected Slack because it is the combination of the two that are mentioned above. In ClickUp you can manage the projects and tasks, in Skype you can communicate. Whereas Slack single-handedly handles both of these features, It manages your projects / tasks and allows you to …
Chose Slack
  • Easy UI
  • Easy file sharing
  • Option of one to one chat
Chose Slack
Slack is the superior offering for what we do and who we communicate with. The other programs offer basic features, but Slack continues to innovate and is business-first, which is very helpful for our small team. The feature set and integrations are better in Slack than other …
Chose Slack
Slack is widely used in IT organizations. It gives return values of we had [invested] in it. It provides most of [the] features which need in [the] organization like file sharing, chatting, etc. It has many app integration[s] for task management, meeting schedules, etc. UI is …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ClickUpSlack
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.2
560 Ratings
9% above category average
Slack
7.9
421 Ratings
0% above category average
Task Management9.4560 Ratings7.8267 Ratings
Resource Management7.9426 Ratings00 Ratings
Gantt Charts8.1388 Ratings7.061 Ratings
Scheduling8.1455 Ratings7.9220 Ratings
Workflow Automation7.8422 Ratings8.0238 Ratings
Team Collaboration9.1531 Ratings00 Ratings
Support for Agile Methodology8.9360 Ratings00 Ratings
Support for Waterfall Methodology8.4296 Ratings00 Ratings
Document Management7.7470 Ratings00 Ratings
Email integration7.6368 Ratings00 Ratings
Mobile Access7.6440 Ratings9.2408 Ratings
Timesheet Tracking7.6365 Ratings00 Ratings
Search00 Ratings8.2406 Ratings
Visual planning tools00 Ratings7.4157 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.4
265 Ratings
0% above category average
Slack
-
Ratings
Project & financial reporting7.4265 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
ClickUp
-
Ratings
Slack
8.7
431 Ratings
8% above category average
Chat00 Ratings9.7431 Ratings
Notifications00 Ratings8.9427 Ratings
Discussions00 Ratings9.2418 Ratings
Surveys00 Ratings8.1263 Ratings
Internal knowledgebase00 Ratings7.7259 Ratings
Integrates with GoToMeeting00 Ratings8.6111 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.5184 Ratings
Integrates with Outlook00 Ratings8.5122 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
ClickUp
-
Ratings
Slack
8.4
405 Ratings
4% above category average
Versioning00 Ratings8.0195 Ratings
Video files00 Ratings8.6361 Ratings
Audio files00 Ratings8.5354 Ratings
Document collaboration00 Ratings8.1279 Ratings
Access control00 Ratings8.2262 Ratings
Advanced security features00 Ratings8.3224 Ratings
Integrates with Google Drive00 Ratings8.8213 Ratings
Device sync00 Ratings9.1290 Ratings
Best Alternatives
ClickUpSlack
Small Businesses
Avaza
Avaza
Score 9.7 out of 10
Avaza
Avaza
Score 9.7 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Planview AgilePlace
Planview AgilePlace
Score 9.2 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClickUpSlack
Likelihood to Recommend
8.9
(560 ratings)
9.3
(431 ratings)
Likelihood to Renew
8.6
(23 ratings)
9.4
(20 ratings)
Usability
8.6
(22 ratings)
9.4
(43 ratings)
Availability
8.6
(4 ratings)
-
(0 ratings)
Performance
6.9
(4 ratings)
-
(0 ratings)
Support Rating
4.3
(42 ratings)
1.0
(65 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(3 ratings)
10.0
(2 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
ClickUpSlack
Likelihood to Recommend
ClickUp
As a CRM tool, ClickUp fit like a charm, due to it's easy to customize nature, made possible to have the CRM setup done in a week at nearly zero cost, required some programing knowledge from my end, but I made it possible. As a inventory management, we are now capable of controling our inventory deep down to every detail we feel necessary. As a task management tool, of course, it's the basic nature of ClickUp, but now we no longer need to poke each other shoulder and ask about the ongoing status of any given task, we open the dashboard and everything is there. We now use this time to interact more and do other stuff.
Read full review
Salesforce
I would definitely recommend Slack to everyone who needs a messaging platform for work. The thing that I most appreciate on Slack is the possibility of talking to my coworkers without using my personal number or personal apps. This way, I can separate what is work and what is not. Slack even has the option to mute notifications after work hours. I'm able to keep track of every project and discuss them in an easy and fast way. Another great thing is that you can keep and check the history of channels and groups, this way the discussions are never lost when someone joins the project in the middle of it or someone leaves, the history is always there. The only thing that bothers me in the platform is the system of threads, where you can easily lose the messages cause they look kind of hidden. If you have multiple subjects with someone and the person only responds in threads, it's very common to lose their messages.
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Pros
ClickUp
  • Allows you to create dashboards to track your team and company's progress towards its goals.
  • Integrates docs and forms so we don't need to switch apps
  • Notifications about every update, so you never really need to go asking around for one.
  • Allows you to visualize deadlines, how each piece of work fits into the bigger picture, and see in real-time what's holding your team up
Read full review
Salesforce
  • Organize threads of project content - WAY easier than having multiple emails
  • Provide the ability for others to observe communication on projects or topics that they aren't directly involved in
  • Create a space to share universal business announcements
  • Create spaces for topics that are fun
Read full review
Cons
ClickUp
  • The mobile app is confusing to use and does not represent a mobile version of the web app.
  • Some new features are included with the current plan and some you have to pay extra for.
  • Learning curve can be a bit much for non-digital native users.
Read full review
Salesforce
  • While threads exist to keep conversations organized, managing and finding threads within channels can be cumbersome. Enhancements in thread management and search capabilities could be beneficial.
  • Slack has a limit on the size of files that can be directly uploaded. Increasing this limit or providing smoother integration with external file-sharing services could be beneficial.
  • Managing guest access can be cumbersome, and simplifying the process for inviting and controlling guest users would be beneficial.
  • Slack primarily operates within individual workspaces, making it challenging to collaborate across different workspaces. Enhancing features for inter-workspace communication could improve collaboration for organizations with multiple Slack instances.
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Likelihood to Renew
ClickUp
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
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Salesforce
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
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Usability
ClickUp
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
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Salesforce
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
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Reliability and Availability
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
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Salesforce
No answers on this topic
Performance
ClickUp
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
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Salesforce
No answers on this topic
Support Rating
ClickUp
ClickUp support is incredible! They respond quickly with any questions about my issue, provide a timeline, and elaborate on how they will solve my problem. They are incredibly respectful and accommodating. Whenever I run into an issue, I know that ClickUp support will be happy to answer any questions and help my team out. When I start a support ticket, I know that I won't be getting sent article recommendations, I will be speaking to their customer support team immediately
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Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
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Online Training
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
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Salesforce
No answers on this topic
Implementation Rating
ClickUp
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
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Salesforce
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
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Alternatives Considered
ClickUp
They are all very similar, but ClickUp was easier to use. The UX design is great, everything falls into place. I didn’t have to train anyone from the team on how to use it. They easily understood how it works. It’s simple, clear and straightforward. Every move you make, it’s actually what you expect it to do.
Read full review
Salesforce
Microsoft Teams got very confusing for me with all of the tabs and different things to learn how to use it. I felt that Slack has a much cleaner look and makes it easy for anyone to learn how to use. I also like how it integrates seamlessly into our Google/mac workspace!
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Scalability
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
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Salesforce
No answers on this topic
Return on Investment
ClickUp
  • ClickUp has had a positive impact since it has allowed the Global Operations Department to have a consistent collaboration by having this app as a repository of Projects and Programs, which has enabled a faster synchronization and stronger collaboration to better allocate resources.
  • A positive impact is a faster and clearer prioritization process for the executives since this app allows you to have a full picture of what's going on across the board.
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Salesforce
  • Allowing our team to communicate, especially in a remote-first environment is invaluable
  • Sharing sensitive information securely is a great feature so we don't have to rely on other software
  • Direct communication with our clients through Slack Connect helps us reach a larger audience and therefore increases our opportunity for revenue
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ScreenShots

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View