CMiC Construction Platform vs. Prophix vs. Salesforce Agentforce Sales

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CMiC Construction Platform
Score 7.8 out of 10
Mid-Size Companies (51-1,000 employees)
CMiC Project Management is a construction project collaboration and management solution. It centralizes project-related communications and documents onto one platform, and connects the job site with the back-end office.N/A
Prophix
Score 8.2 out of 10
Enterprise companies (1,001+ employees)
Prophix One, a Financial Performance Platform, is used to improve the speed and accuracy of decision-making within a harmonized user experience. To reduce complexity and uncertainty, the software offers automated insights and planning, budgeting, forecasting, reporting, and consolidation functionalities.N/A
Agentforce Sales
Score 8.7 out of 10
N/A
Salesforce' Agentforce Sales (formerly Salesforce Sales Cloud) is the company's flagship CRM platform. The AI CRM for Sales features data built right in.
$25
per month
Pricing
CMiC Construction PlatformProphixSalesforce Agentforce Sales
Editions & Modules
No answers on this topic
No answers on this topic
Starter
$25.00
per month per user
Professional
$80.00
per month per user
Enterprise
$165.00
per month per user
Unlimited
$330.00
per month per user
Agentforce 1 Sales
$550
per month per user
Offerings
Pricing Offerings
CMiC Construction PlatformProphixAgentforce Sales
Free Trial
NoYesYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
CMiC Construction PlatformProphixSalesforce Agentforce Sales
Considered Multiple Products
CMiC Construction Platform

No answer on this topic

Prophix
Chose Prophix
Cloud based product. no local install.
Chose Prophix
I used Hyperion Financial Management at my last company. Different situation as that was a larger global organization that had been on HFM for years. Prophix is much easier to configure and implement within a smaller organization. HFM may be the gold standard in financial …
Chose Prophix
When deciding on a new solution 2 years ago, we were transitioning from using Microsoft Forecaster which was outdated. The two solutions that stood out were Prophix and Solver BI360. Prophix became our solution of choice due to the ease of use, workflow, financial reporting, …
Chose Prophix
QuickBooks is an all in one platform for all financials for small businesses. It acted completely fine for us while we were a small business. But it doesn’t have nearly the features for tracking or multiuser support or submittals. Ultimately Prophix is more future rich when it …
Chose Prophix
I don't have experience with any other similar products.
Agentforce Sales

No answer on this topic

Features
CMiC Construction PlatformProphixSalesforce Agentforce Sales
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
CMiC Construction Platform
8.0
30 Ratings
12% above category average
Prophix
-
Ratings
Salesforce Agentforce Sales
-
Ratings
Employee demographic data8.020 Ratings00 Ratings00 Ratings
Employment history8.024 Ratings00 Ratings00 Ratings
Job profiles and administration8.020 Ratings00 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.8.019 Ratings00 Ratings00 Ratings
Organizational charting8.014 Ratings00 Ratings00 Ratings
Organization and location management8.014 Ratings00 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)8.019 Ratings00 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
CMiC Construction Platform
8.0
24 Ratings
16% above category average
Prophix
-
Ratings
Salesforce Agentforce Sales
-
Ratings
Pay calculation8.024 Ratings00 Ratings00 Ratings
Support for external payroll vendors8.015 Ratings00 Ratings00 Ratings
Off-cycle/On-Demand payment8.015 Ratings00 Ratings00 Ratings
Benefit plan administration8.017 Ratings00 Ratings00 Ratings
Direct deposit files8.021 Ratings00 Ratings00 Ratings
Salary revision and increment management8.020 Ratings00 Ratings00 Ratings
Reimbursement management8.015 Ratings00 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
CMiC Construction Platform
7.9
19 Ratings
14% above category average
Prophix
-
Ratings
Salesforce Agentforce Sales
-
Ratings
Tracking of all physical assets7.919 Ratings00 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
CMiC Construction Platform
8.0
56 Ratings
4% above category average
Prophix
-
Ratings
Salesforce Agentforce Sales
-
Ratings
Dashboards8.043 Ratings00 Ratings00 Ratings
Standard reports7.955 Ratings00 Ratings00 Ratings
Custom reports7.946 Ratings00 Ratings00 Ratings
Data exportability8.153 Ratings00 Ratings00 Ratings
Construction Project & Field Management
Comparison of Construction Project & Field Management features of Product A and Product B
CMiC Construction Platform
8.0
106 Ratings
8% above category average
Prophix
-
Ratings
Salesforce Agentforce Sales
-
Ratings
Plan distribution & viewing7.967 Ratings00 Ratings00 Ratings
Plan markups & sharing7.963 Ratings00 Ratings00 Ratings
Issue tracking & punchlists7.981 Ratings00 Ratings00 Ratings
Photo documentation7.977 Ratings00 Ratings00 Ratings
Jobsite reports7.988 Ratings00 Ratings00 Ratings
Document sharing7.989 Ratings00 Ratings00 Ratings
RFI tools8.090 Ratings00 Ratings00 Ratings
Collaboration & approvals8.995 Ratings00 Ratings00 Ratings
As-built drawings7.954 Ratings00 Ratings00 Ratings
Mobile app8.064 Ratings00 Ratings00 Ratings
Submittal design and management8.085 Ratings00 Ratings00 Ratings
Checklists7.847 Ratings00 Ratings00 Ratings
Meeting Minutes7.951 Ratings00 Ratings00 Ratings
Specifications7.939 Ratings00 Ratings00 Ratings
Change orders8.060 Ratings00 Ratings00 Ratings
Estimating
Comparison of Estimating features of Product A and Product B
CMiC Construction Platform
8.0
56 Ratings
5% above category average
Prophix
-
Ratings
Salesforce Agentforce Sales
-
Ratings
Takeoff tools8.021 Ratings00 Ratings00 Ratings
Job costing8.052 Ratings00 Ratings00 Ratings
Cost databases8.043 Ratings00 Ratings00 Ratings
Cost calculator8.030 Ratings00 Ratings00 Ratings
Bid creation7.929 Ratings00 Ratings00 Ratings
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
6.1
28 Ratings
21% below category average
Salesforce Agentforce Sales
-
Ratings
Pixel Perfect reports00 Ratings5.310 Ratings00 Ratings
Customizable dashboards00 Ratings6.327 Ratings00 Ratings
Report Formatting Templates00 Ratings6.526 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
9.4
122 Ratings
18% above category average
Salesforce Agentforce Sales
-
Ratings
Drill-down analysis00 Ratings9.8121 Ratings00 Ratings
Formatting capabilities00 Ratings8.8116 Ratings00 Ratings
Report sharing and collaboration00 Ratings9.7114 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
9.2
110 Ratings
14% above category average
Salesforce Agentforce Sales
-
Ratings
Publish to PDF00 Ratings9.8105 Ratings00 Ratings
Report Versioning00 Ratings7.882 Ratings00 Ratings
Report Delivery Scheduling00 Ratings9.896 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
8.6
48 Ratings
15% above category average
Salesforce Agentforce Sales
-
Ratings
Predictive Analytics00 Ratings8.648 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
9.5
116 Ratings
12% above category average
Salesforce Agentforce Sales
-
Ratings
Multi-User Support (named login)00 Ratings9.8112 Ratings00 Ratings
Role-Based Security Model00 Ratings9.8112 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.8115 Ratings00 Ratings
Report-Level Access Control00 Ratings8.557 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
9.6
60 Ratings
25% above category average
Salesforce Agentforce Sales
-
Ratings
Responsive Design for Web Access00 Ratings9.660 Ratings00 Ratings
Budgeting, Planning, and Forecasting
Comparison of Budgeting, Planning, and Forecasting features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
9.7
221 Ratings
17% above category average
Salesforce Agentforce Sales
-
Ratings
Long-term financial planning00 Ratings9.7187 Ratings00 Ratings
Financial budgeting00 Ratings9.8216 Ratings00 Ratings
Forecasting00 Ratings9.6207 Ratings00 Ratings
Scenario modeling00 Ratings9.6171 Ratings00 Ratings
Management reporting00 Ratings9.8211 Ratings00 Ratings
Consolidation and Close
Comparison of Consolidation and Close features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
8.6
179 Ratings
10% above category average
Salesforce Agentforce Sales
-
Ratings
Financial data consolidation00 Ratings9.7144 Ratings00 Ratings
Journal entries and reports00 Ratings9.788 Ratings00 Ratings
Multi-currency management00 Ratings7.372 Ratings00 Ratings
Intercompany Eliminations00 Ratings7.586 Ratings00 Ratings
Minority Ownership00 Ratings7.135 Ratings00 Ratings
Local and consolidated reporting00 Ratings9.9124 Ratings00 Ratings
Detailed Audit Trails00 Ratings8.8109 Ratings00 Ratings
Financial Reporting and Compliance
Comparison of Financial Reporting and Compliance features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
8.7
210 Ratings
10% above category average
Salesforce Agentforce Sales
-
Ratings
Financial Statement Reporting00 Ratings9.8192 Ratings00 Ratings
Management Reporting00 Ratings9.8203 Ratings00 Ratings
Excel-based Reporting00 Ratings8.8185 Ratings00 Ratings
Automated board and financial reporting00 Ratings9.8161 Ratings00 Ratings
XBRL support for regulatory filing00 Ratings5.510 Ratings00 Ratings
Analytics and Reporting
Comparison of Analytics and Reporting features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
8.9
186 Ratings
9% above category average
Salesforce Agentforce Sales
-
Ratings
Personalized dashboards00 Ratings8.8173 Ratings00 Ratings
Color-coded scorecards00 Ratings8.8126 Ratings00 Ratings
KPIs00 Ratings8.7138 Ratings00 Ratings
Cost and profitability analysis00 Ratings9.6135 Ratings00 Ratings
Key Performance Indicator setting00 Ratings8.8111 Ratings00 Ratings
Benchmarking with external data00 Ratings8.875 Ratings00 Ratings
Integration
Comparison of Integration features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
9.7
207 Ratings
16% above category average
Salesforce Agentforce Sales
-
Ratings
Flat file integration00 Ratings9.8168 Ratings00 Ratings
Excel data integration00 Ratings9.8182 Ratings00 Ratings
Direct links to 3rd-party data sources00 Ratings9.5158 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
-
Ratings
Salesforce Agentforce Sales
8.2
270 Ratings
5% above category average
Customer data management / contact management00 Ratings00 Ratings8.8270 Ratings
Workflow management00 Ratings00 Ratings8.5259 Ratings
Territory management00 Ratings00 Ratings7.6212 Ratings
Opportunity management00 Ratings00 Ratings8.9260 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings7.9245 Ratings
Contract management00 Ratings00 Ratings7.9216 Ratings
Quote & order management00 Ratings00 Ratings7.7199 Ratings
Interaction tracking00 Ratings00 Ratings8.9230 Ratings
Channel / partner relationship management00 Ratings00 Ratings8.0191 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
-
Ratings
Salesforce Agentforce Sales
7.8
105 Ratings
1% above category average
Case management00 Ratings00 Ratings8.3103 Ratings
Call center management00 Ratings00 Ratings7.783 Ratings
Help desk management00 Ratings00 Ratings7.487 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
-
Ratings
Salesforce Agentforce Sales
8.0
245 Ratings
3% above category average
Lead management00 Ratings00 Ratings8.1240 Ratings
Email marketing00 Ratings00 Ratings8.0207 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
-
Ratings
Salesforce Agentforce Sales
8.1
249 Ratings
5% above category average
Task management00 Ratings00 Ratings8.4237 Ratings
Billing and invoicing management00 Ratings00 Ratings7.279 Ratings
Reporting00 Ratings00 Ratings8.6202 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
-
Ratings
Salesforce Agentforce Sales
8.3
261 Ratings
8% above category average
Forecasting00 Ratings00 Ratings7.9229 Ratings
Pipeline visualization00 Ratings00 Ratings8.4248 Ratings
Customizable reports00 Ratings00 Ratings8.7258 Ratings
Customization
Comparison of Customization features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
-
Ratings
Salesforce Agentforce Sales
8.5
253 Ratings
10% above category average
Custom fields00 Ratings00 Ratings9.0250 Ratings
Custom objects00 Ratings00 Ratings8.7240 Ratings
Scripting environment00 Ratings00 Ratings7.9177 Ratings
API for custom integration00 Ratings00 Ratings8.5210 Ratings
Security
Comparison of Security features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
-
Ratings
Salesforce Agentforce Sales
9.0
284 Ratings
7% above category average
Single sign-on capability00 Ratings00 Ratings9.0222 Ratings
Role-based user permissions00 Ratings00 Ratings8.9256 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
-
Ratings
Salesforce Agentforce Sales
7.9
161 Ratings
6% above category average
Social data00 Ratings00 Ratings8.2159 Ratings
Social engagement00 Ratings00 Ratings7.7157 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
-
Ratings
Salesforce Agentforce Sales
8.0
218 Ratings
7% above category average
Marketing automation00 Ratings00 Ratings8.0214 Ratings
Compensation management00 Ratings00 Ratings7.9147 Ratings
Platform
Comparison of Platform features of Product A and Product B
CMiC Construction Platform
-
Ratings
Prophix
-
Ratings
Salesforce Agentforce Sales
8.1
233 Ratings
6% above category average
Mobile access00 Ratings00 Ratings8.1233 Ratings
Best Alternatives
CMiC Construction PlatformProphixSalesforce Agentforce Sales
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FollowUp CRM
Score 1.8 out of 10

No answers on this topic

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Score 10.0 out of 10
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Centage
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Score 9.4 out of 10
Creatio
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User Ratings
CMiC Construction PlatformProphixSalesforce Agentforce Sales
Likelihood to Recommend
7.8
(115 ratings)
8.8
(233 ratings)
8.8
(471 ratings)
Likelihood to Renew
9.4
(7 ratings)
10.0
(16 ratings)
9.2
(62 ratings)
Usability
9.0
(7 ratings)
7.6
(49 ratings)
8.4
(167 ratings)
Availability
9.0
(1 ratings)
9.9
(30 ratings)
9.0
(29 ratings)
Performance
7.0
(1 ratings)
9.8
(29 ratings)
8.0
(20 ratings)
Support Rating
4.7
(96 ratings)
8.2
(121 ratings)
9.0
(98 ratings)
In-Person Training
7.5
(2 ratings)
10.0
(11 ratings)
8.0
(12 ratings)
Online Training
8.0
(1 ratings)
10.0
(13 ratings)
9.1
(15 ratings)
Implementation Rating
6.9
(5 ratings)
9.0
(19 ratings)
9.0
(19 ratings)
Configurability
8.0
(1 ratings)
9.0
(11 ratings)
9.0
(4 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
8.8
(9 ratings)
Ease of integration
-
(0 ratings)
8.8
(29 ratings)
9.0
(2 ratings)
Product Scalability
9.0
(1 ratings)
9.8
(27 ratings)
8.9
(85 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
9.3
(8 ratings)
Vendor post-sale
9.0
(1 ratings)
8.5
(23 ratings)
8.0
(1 ratings)
Vendor pre-sale
9.0
(1 ratings)
7.6
(21 ratings)
8.0
(1 ratings)
User Testimonials
CMiC Construction PlatformProphixSalesforce Agentforce Sales
Likelihood to Recommend
CMiC
CMiC is a robust platform best suited for large companies with resources for implementation and management of the program. One analogy is CMiC is like a droid phone where the user must decide how to use all the features of the program (as opposed to an iPhone where most configuration decisions are made for the user). Smaller companies with limited resources can struggle with CMiC both with the expense and configuration.
Read full review
Prophix Software
If the budgeting is done with Excel spreadsheets, and your company is small to medium in size, Prophix is the system for you! Additionally, if your company is also doing monthly forecasting in Excel, Prophix will save you time and reduce errors. There are also many other worthwhile features, such as Account Reconciliation and consolidations.
Read full review
Salesforce
Obviously, for any business, there are two main areas to focus on — the sales path and the service path. Sales Cloud wouldn’t be suited for a company that’s primarily into support services. For those kinds of companies, Salesforce has a different product — Service Cloud. So, for anyone in the support or service space, Sales Cloud isn’t the right fit.
Read full review
Pros
CMiC
  • The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily.
  • I really like the software and it was much less expensive than other applications.
  • I like the mobile application so that our superintendents can view the documentation on their phones.
  • I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason.
Read full review
Prophix Software
  • Reporting - single report that can be opened by multiple users, each will see only aspect specific to them based on their security access.
  • Budgeting - workflow driven budget data collection, visibility of its current status, ability to take action to ensure timely completion. Ability to snapshot budget data at a point in time. Ability to perform what-if scenarios.
  • Forecasting - as above with added benefit of either reusing budget level of grain or forecasting at high level.
  • Granular planning - ability to create unlimited number of subsidiary models to assist with the planning process. Non-financial data collected during budget/forecast process help with operation planning and variance analysis.
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Salesforce
  • The customizations - We have an organization that operates differently from most companies, so we’ve had to implement quite a few customizations — and Salesforce allows us to do that quite quickly. Most of the time, delays come from dependencies on other internal parties rather than the system itself.
  • From my perspective as a consultant, one of the biggest advantages is that everything is in Salesforce — all the details, all in one place. The ability to customize it easily is a big plus; there’s really a lot you can do with it.
Read full review
Cons
CMiC
  • Needs to be more user friendly on the mobile side of the platform. Ease of use is key here.
  • There is not much instruction or support in standing up some programs like deploying ECM for outlook, making Collaboration Gateway work, or setting up the system for getting Plans available on the mobile devices.
  • Security configuration is extremely detailed and spread throughout the system. It is extremely hard to make adjustments to a person's security unless you know exactly where to look, which requires years of experience but shouldn't.
Read full review
Prophix Software
  • Prophix could improve on its dashboarding capability - it is very basic and we always present our graphs/visuals in Excel.
  • We would love it if Prophix could improve its line item detail reports. They are not great right after downloading and require a lot of manipulation in Excel.
  • It would be awesome if we could fully integrate our invoicing software with Prophix. This would allow us to view invoices within Prophix rather than having to go into another tool.
Read full review
Salesforce
  • We still need to include the production part. We started using Salesforce to sell the seeds — our inventory is in SAP — and from there we handle sales and track the process of planting, harvesting, selling, and then collecting payments. But we don’t yet manage the earlier production processes, like production planning. We handle allocation, but not full production planning, and that’s an area where we still have room for improvement.
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Likelihood to Renew
CMiC
This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have
Read full review
Prophix Software
The system works well for us, and meets all of our needs. All of our future plans can and will be achieved within Prophix, so there is no need to pursue another product. Prophix has continuously proven to improve their product over the years, which provides an even higher level of confidence in this tool, and future developments
Read full review
Salesforce
There are days when I wish we hadn't switched, but I know that if we put in the time, we will get to where we want to be with the software and that it has many more capabilities than anything else we looked at. However, the amount of time and onboarding we need to do is also far greater than we realized/were told when we originally bought the product. They told us we should hire onboarding support, but at the end, after we had already reached our budget maximum for this, so it's been slower than we had hoped.
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Usability
CMiC
I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.
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Prophix Software
I have used other reporting software over the years and so far this has been the simplest to set up, the most flexible to use and we have not yet used Prophix to its full capacity. Over the next year or so I can see us extending our use of Prophix to include any number of other functions.
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Salesforce
Because I think it could be easier. We have different standards today since we’re used to interacting with consumer apps like Starbucks, where all you do is scan your card. Then, when you use Sales Cloud, there are still a lot of manual inputs. So my mission with AI is really about figuring out how to make that easier.
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Reliability and Availability
CMiC
Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down
Read full review
Prophix Software
The availability in Prophix is relatively good. We have occurred random outages in different versions that wipe out data, which can be brought back. Or we have ran into system wide slowness that impacts all users in the system, but we have been able to get more capacity to supply our performance.
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Salesforce
Salesforce is always available securely from any internet-capable device anywhere in the world, UNLESS you choose to set security measures so that ONLY trusted IP ranges may access the system at certain times of the day. It's all about choice and flexibility with Salesforce products.
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Performance
CMiC
Reports are pretty shown to run but general pages typically load pretty quick.
Read full review
Prophix Software
Prophix has always performed consistently. We are using on-premise so many factors can contribute to slower than desired performance, most having nothing to do with Prophix itself. If we move to the web-client cloud based solution I believe performance will even be better.
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Salesforce
Salesforce performance in general is excellent. "The cloud infrastructure beneath Force.com has been fine-tuned over the past 10 years. It powers nearly 100,000+ businesses running more than 185,000 applications that 3 million users count on every day."
Points per Salesforce -
1) Multitenant kernel - With a multitenant platform, each business that uses the app doesn’t have its own copy. Instead, all businesses share a single copy and then customize it for their specific needs.
2) ISO 27001 certified security - You can’t compromise when it comes to enterprise-level security. Force.com is road-tested and trusted by nearly 100,000+ companies, including many of the world’s most security-conscious organizations, such as banks and health care providers.
3) Proven reliability - All Force.com apps run on world-class data centers with backup, failover, and disaster-recovery facilities. Force.com has had a proven 99.9 percent uptime record for years.
4) Proven, real-time scalability - Force.com is used by many of the world's largest enterprises, including Cisco, Japan Post Network, and Symantec. Applications can automatically scale from a few users to millions of page views, as needed.
5) Real-time query optimizer - You need fast access to your data. The Force.com query optimizer delivers under 300ms response time, at a massive scale.
6) Real-time transparent system status - You can always see real-time system performance, availability, and security information at trust.salesforce.com.
7) Real-time upgrades - Unlike traditional software platforms, our upgrades never break your customizations, code, or integrations. We upgrade the platform for you 3 to 4 times each year. As a result, you’re always on the latest version, with access to the latest features, performance, and security enhancements.
8) Real-time sandbox environments - With a single click, you can create copies of your applications, configuration, and data in separate environments for development, testing, and training.
9) Three global production data centers and disaster recovery - Force.com runs on three geographically dispersed, mirrored data centers with built-in replication, disaster recovery, a redundant network backbone, and no single points of failure
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Support Rating
CMiC
The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.
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Prophix Software
The Prophix staff is very helpful and quick to respond. I like that they teach me instead of doing it for me when possible, so I don't have to contact them as often! Never talked to anyone at Prophix that I didn't respect or think highly of! Very professional, great customer service!
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Salesforce
The overall support has been good. More and more features are being released quite frequently. Very small features are also making big difference in how the tool can be adapted and used better. If there is anything we need or are stuck, the support team sets up a call and helps in resolving the issue/provides workarounds.
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In-Person Training
CMiC
The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.
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Prophix Software
Training is essential for this software to be successful for any company. We unfortunately had a bad implementation and training manager so I can say with confidence that if we had the CSM we have now - we would be light years ahead of our knowledge of the system. I highly suggest taking all training opportunities and not rushing the implementation training
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Salesforce
I attended two training sessions. I would rate them a 4 as an advanced user. It was very basic – great for someone new – would give 8+ for new person.

I had 3 years of experience at the time. I skipped basic and went onto advanced and still not helpful. A lot of it was best practices that didn’t feel relevant for our business
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Online Training
CMiC
I felt the training was good and the trainers knew the software.
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Prophix Software
We used our system and created a test cube to work with our own data. We ran through the different functions of Prophix and covered alot of material. We did two sessions a week, with homework tasks assigned. We were able to ask questions and cover any questions during the followup sessions.
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Salesforce
I have gone through multiple. The content that’s delivered is quite basic – I wish they had more advanced training.

We are grandfathered into premium support plus training. We get unlimited access to instructor led and online training for free. We have taken advantage of this
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Implementation Rating
CMiC
Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities
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Prophix Software
Prophix Consulting should bring, in house, chargeable expertise in Oracle EBS table access for Drill Across and provide reasonable limits on dimension member combinations so there are no unreasonable expectations about the application of multi dimensional cubes to detail, such as revenue by product and customer.
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Salesforce
Just from an organizational standpoint - we standardized our data prior to moving to Salesforce. But we essentially standardized it wrong. That's created a big disgusting mess for us know that I'll have to deal with as the Admin. Be sure you think through use cases prior to doing something like that - seek outside opinions on how the data will work best, especially depending on what else you're going to integrate with Salesforce.
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Alternatives Considered
CMiC
CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.
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Prophix Software
We felt Prophix was much more flexible than Briq and offered a more solid financial reporting and budgeting package. Briq is more custom built solution-focused. They build solutions to fit your specific needs. The primary reason we went with Prophix is that we wanted something we could tweak and design on our own after the initial build-out of the solution.
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Salesforce
So I've evaluated, implemented Microsoft Dynamics in the past. I've used Oracle CRM solutions. I've used Daylight, which is a very niche CRM system the last couple of years. And I've evaluated a variety from Legacy Microsoft Ones to Zoho and Sugar when making implementation decisions at other companies. But usually I've gone with Salesforce. I'd say it's better than most. The only one that I generally prefer, and last time I chose an implementation from scratch, I did Microsoft Dynamics. And the reason is for small mid-size organization, Microsoft Dynamics, if you already have Microsoft Office products, it's much better integrated to all of the Excel, Word, OneNote, Outlook email than what you get from Salesforce. And so that's the only one that if someone's a Microsoft organization and small sized company, it'll save a lot of integration things, a lot of security, a lot of login and access and IT management by just sticking within the Microsoft ecosystem. But outside of that, if you don't use Microsoft or if you're a large organization or have other needs that you want, Salesforce I'd say is better than all of the other CRM offerings out there. It's the easiest to use and the most robust and the most vendors and products for the ecosystem.
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Contract Terms and Pricing Model
CMiC
No answers on this topic
Prophix Software
No answers on this topic
Salesforce
Salesforce is the most widely used CRM system. Professionalism tends to increase when things go wrong for market leaders. Salesforce considers us as users because they own the market. Having all of our data in one place and all of our teams working within Salesforce. Anyone who uses Salesforce is impacted by it, even if they don't.
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Scalability
CMiC
CMiC has several key features that can either work together or independently depending on your companies needs.
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Prophix Software
I gave Prophix a 10 on scalability because we currently deploy the solution to department heads across our entire organization and never have any issues with those individuals using or accessing the system to look at their financial information within premade templates . They currently enter budgets and review reports within the system currently. The only issue is they cannot typically use the ad hoc functionality because that would require higher level licenses that cost more and it is not worth it to give them more costly licenses since they really aren't working in the system quite like the robust finance users
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Salesforce
It's very scalable as it has a ton of features (but you do need an admin who understands how to leverage these features). Because of the various features, we've also needed to host onboarding sessions with our users so that they can familiarize themselves with the platform, which isn't always super user-friendly or intuitive.
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Professional Services
CMiC
No answers on this topic
Prophix Software
No answers on this topic
Salesforce
Using Salesforce.com has made my daily routines more efficient and simplified the manual tasks I had to perform independently. I can now access data from any device, online or offline, and provide better guidance to my team about the forecasts provided by the built-in artificial intelligence (AI). A chat with a Salesforce support specialist would be great. The knowledge base has a community forum where Salesforce users can ask questions and learn more about the product.
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Return on Investment
CMiC
  • Better project visibility, surely. I can step into a former project and see how well/poorly it was run.
  • Forecasting underway - nearly complete with year 2.
  • Cost status tracking - this has been valuable, especially when figuring out how much of a liquid budget is left over.
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Prophix Software
  • Prophix has made it possible to move away from some Excel reporting we were doing, which allows for 50% quicker reporting on a monthly basis.
  • Although it has saved us time, an improved PowerPoint feature that automatically updates our decks would save an additional 75% on top of what we already do.
  • Our Board Reporting has improved by 10 hours by moving our reports fully into Prophix.
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Salesforce
  • It allows me to keep a close eye on all of my performance metrics through the Dashboard Reporting, ie what my sales pipeline looks like, how much it's changed in the last 60 days, new opportunities created in the last 7 days, # of emails sent for the week, etc. The ease of the design and output make it really easy to check my progress throughout the day to find where I have holes and am falling short on my personal and work goals. It's resulted in greater transparency with my Mgmt Team and shorter 1-on-1 mtgs with my boss as he can see exactly where I am at all times (to be fair, I'm a senior sales rep, so he pretty much lets me do my job completely unfettered), but it does prove that I am continually producing which recently resulted in a raise I didn't even ask for.
  • The SF repository is so detailed that I don't have to spend tons of time finding frequently used websites attached to a client or see what all interactions with the company look like. Even though I don't use SF for my bulk emails and email sequences, SF provides me with an email to use in the bcc of these emails which links everything back to SF. I find that extremely helpful. This really impacts my efficiency and I can honestly say that once I started using all the functionality of data management, it saved me about 20% of my time/week that I could then allocate towards other revenue-generating tasks like prospecting and account management. The more time I have for those, the better. My year-over-year on accounts 1 year and older just grew by 17% this last year.
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ScreenShots

CMiC Construction Platform Screenshots

Screenshot of CMiC FIELDScreenshot of CMiC AnalyticsScreenshot of CMiC Drawing ManagementScreenshot of CMiC FIELD

Prophix Screenshots

Screenshot of Prophix One Portal: One single point of entry into Prophix One through its portal simplifies access and authentication but also allows seamless movement between applications.Screenshot of Chart Insights, one of the AI Insights capabilities that utilizes Artificial Intelligence and Natural Language Processing to provide enhanced business awareness.  Chart Insights extends the important details contained within dashboards, and analyzes the complete dataset behind the dashboard, automatically surfacing the data relationships not obvious in dashboard visualizations alone. It then provides a summary of key performance metrics found buried within Prophix charts.  It also summarizes the important insights in plain English.Screenshot of Prophix One Financial Planning & Analysis: Prophix's self-serve dashboards and visualizations are directly integrated with data, workflow tasks, announcements, and external URLs and databases. Dashboard Studio helps users to be informed and make better business decisions.Screenshot of Detailed interactive charts and graphs that Prophix offers to uncover insights. Prophix’s visual analytics are linked directly to data with transaction details.  There is no need to input the numbers.  Prophix does this tedious work, automatically.Screenshot of Prophix’s Workflow Manager, used to assign tasks to users and facilitate approvals across the business.  Stakeholder input can be captured directly with the ability to add comments and notes in a single unified database.Screenshot of Cell Comments, that allow users to add supporting details like notes and attachments to data.  Since comments are stored with the data, they can be viewed in any template along with their trailing history. Cell Comment Reports can also be generated to show all comments from any data view in one convenient report.

Agentforce Sales Screenshots

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