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CrashPlan vs. OpenText Core Endpoint Backup vs. Veeam Backup for AWS

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrashPlan

    Score6.8 out of 10
    N/ACrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

    $8

    per month per user

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Veeam Backup for AWS

    Score9.2 out of 10
    N/AVeeam® delivers native, automated AWS backup and disaster recovery to protect and manage Amazon EC2, Amazon RDS, Amazon EFS and Amazon VPC data. Veeam states it is built with simplicity, scalability, savings and security in mind, so users can eliminate the risk of data loss for AWS services.

    $40

    per year instance

    Pricing
    CrashPlanOpenText Core Endpoint BackupVeeam Backup for AWS
    Editions & Modules
    No answers on this topic
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CrashPlanOpenText Core Endpoint BackupVeeam Backup for AWS
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.——
    More Pricing Information
    Community Pulse
    CrashPlanOpenText Core Endpoint BackupVeeam Backup for AWS
    Considered Multiple Products
    CrashPlan
    Chose CrashPlan
    The main advantage that CrashPlan has on competing services is it's ability to back up network drives and keep your backup archives indefinitely. While Backblaze costs significantly less ($50/year/computer vs. $10/year/computer - or $120/year/computer), it does not have the …
    Incentivized
    Chose CrashPlan
    For our business model, Carbonite was not as economical. CrashPlan offered unlimited backup and unlimited deleted file retention for similar cost. Additionally, we had better results with support during evaluation with CrashPlan.
    Incentivized
    Chose CrashPlan
    For personal, end user backup CrashPlan really is the best option in my opinion. Easy to use, easy to manage, relatively easy to recover.
    Incentivized
    Chose CrashPlan
    We compared CrashPlan with other choices and they were either too expensive or didn't have the backup capacity we required at the time. For lack of a better solution, we were very close to signing with Mozy, and this was years ago when CrashPlan was still a new player in the …
    Incentivized
    Chose CrashPlan
    I like Crashplan's centralized nature and flexibility with support for all platforms. Their support has been the best of all other competitors' solutions.
    Incentivized
    Chose CrashPlan
    Centralized administration, AD integration, super ease to use, super easy to add users, 3-year contract discounts.
    Incentivized
    Chose CrashPlan
    Crashplan is easier and less expensive than the competition.
    Incentivized
    Chose CrashPlan
    The deduplication feature and continuous backup puts this application ahead of others. The ability to prevent users from deleting files from backups is another feature that was attractive for our management and legal team. Set and forget is great. No intervention from the …
    Incentivized
    Chose CrashPlan
    CrashPlan seems like it is much more geared towards enterprises and organizations than either Carbonite or Mozy. There are many more features that enterprises can use.
    Incentivized
    Chose CrashPlan
    We tried out both Mozy and Carbonite before choosing Crashplan - it was the simplicity and power of the backup application that led us to pick Crashplan. Backups and restores just made sense and the application was organized in a way that was easy to navigate and understand. …
    Incentivized
    Chose CrashPlan
    Continuous backup, in house sever, centralized management
    Incentivized
    Chose CrashPlan
    We tried (actually purchased) one of these competitors first and had a terrible restore experience on a laptop used by one of our VPS. We tried CrashPlan and once we did, we bought it immediately.
    Incentivized
    OpenText
    Chose OpenText Core Endpoint Backup
    I think this solution is decent, and works well enough for most businesses. I find their lack of alerts to be very troublesome - finding out you can't restore a file because the back did not run for two days is not a conversation I ever need to have again with the owner of the …
    Incentivized
    Chose OpenText Core Endpoint Backup
    Overall, Carbonite is a better product, with a more intuitive interface and easier to use. The price was comparable, but I tried Carbonite again, and was able to install it correctly on my next computer.
    Incentivized
    Chose OpenText Core Endpoint Backup
    I use a mix of online backup solutions depending on the client's needs. If a client that I don't manage monthly needs monthly backups, I typically suggest Carbonite for its ease of use.
    Incentivized
    Veeam Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    100%
    Would buy again
    7 Answers
    97%
    Would buy again
    112 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    6 Answers
    98%
    Delivers good value for the price
    102 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    7 Answers
    99%
    Happy with the feature set
    114 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    94%
    Lived up to sales and marketing promises
    83 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    7 Answers
    93%
    Implementation went as expected
    97 Answers
    Features
    CrashPlanOpenText Core Endpoint BackupVeeam Backup for AWS
    Data Center Backup
    Comparison of Data Center Backup features of CrashPlan and OpenText Core Endpoint Backup and Veeam Backup for AWS
    Feature
    CrashPlan
    8.3
    1 Ratings
    3% below category average
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Veeam Backup for AWS
    8.3
    79 Ratings
    3% below category average
    Universal recovery9.01 Ratings00 Ratings8.078 Ratings
    Instant recovery9.01 Ratings8.01 Ratings8.977 Ratings
    Recovery verification9.01 Ratings4.01 Ratings8.076 Ratings
    Business application protection7.01 Ratings00 Ratings8.169 Ratings
    Multiple backup destinations8.01 Ratings9.01 Ratings8.276 Ratings
    Incremental backup identification7.01 Ratings5.01 Ratings8.074 Ratings
    Backup to the cloud8.01 Ratings10.01 Ratings8.078 Ratings
    Flexible deployment8.01 Ratings4.01 Ratings8.571 Ratings
    Management dashboard9.01 Ratings6.01 Ratings8.673 Ratings
    Platform support8.01 Ratings4.01 Ratings8.671 Ratings
    Retention options9.01 Ratings4.01 Ratings8.170 Ratings
    Deduplication and file compression00 Ratings4.01 Ratings8.571 Ratings
    Encryption00 Ratings4.01 Ratings7.870 Ratings
    Snapshots00 Ratings00 Ratings8.371 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of CrashPlan and OpenText Core Endpoint Backup and Veeam Backup for AWS
    Feature
    CrashPlan
    8.0
    1 Ratings
    6% below category average
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Veeam Backup for AWS
    8.2
    82 Ratings
    4% below category average
    Continuous data protection10.01 Ratings10.01 Ratings8.977 Ratings
    Replication8.01 Ratings9.01 Ratings9.075 Ratings
    Ransomware Recovery6.01 Ratings4.01 Ratings7.938 Ratings
    Operational reporting and analytics00 Ratings4.01 Ratings8.975 Ratings
    Malware protection00 Ratings4.01 Ratings7.062 Ratings
    Multi-location capabilities00 Ratings8.01 Ratings7.173 Ratings
    Best Alternatives
    CrashPlanOpenText Core Endpoint BackupVeeam Backup for AWS
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    CrashPlanOpenText Core Endpoint BackupVeeam Backup for AWS
    Likelihood to Recommend
    6.7
    (84 ratings)
    7.0
    (23 ratings)
    8.9
    (115 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    1.0
    (1 ratings)
    7.2
    (11 ratings)
    Usability
    9.0
    (4 ratings)
    -
    (0 ratings)
    9.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    8.9
    (106 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (8 ratings)
    Support Rating
    5.0
    (8 ratings)
    9.7
    (6 ratings)
    8.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.5
    (2 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.2
    (4 ratings)
    Implementation Rating
    9.7
    (2 ratings)
    -
    (0 ratings)
    7.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    6.9
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    6.8
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    6.6
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    7.7
    (9 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    6.8
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    6.8
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (6 ratings)
    User Testimonials
    CrashPlanOpenText Core Endpoint BackupVeeam Backup for AWS
    Likelihood to Recommend
    CrashPlan
    Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
    Read full review
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Veeam Software
    I like the idea of using this product for backups and cold storage. This allows for long retention times and a very low cost. The ability to quickly restore and the efficiency of all the products involved. I haven't come across scenarios where it isn't appropriate. I don't have a lot of experience so for me, it works well in my cases.
    Incentivized
    Read full review
    Pros
    CrashPlan
    • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
    • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
    • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
    • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
    Incentivized
    Read full review
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Veeam Software
    • Veeam Backup for AWS provides a comprehensive backup and disaster recovery solution for AWS workloads.
    • It's very easily integrated with the AWS cloud.
    • The Simple and intuitive user interface of Veeam Backup for AWS makes it easy to set up and manage backups for AWS instances.
    Incentivized
    Read full review
    Cons
    CrashPlan
    • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
    • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
    • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
    • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
    • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
    • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
    Read full review
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Veeam Software
    • We have never managed to use Veeam for Azure or GCP. It works well with AWS.
    • A client needed a multi-cloud DR solution management but we had a security issue and could find a solution from Veeam Backup for AWS.
    • Usually, you need a dedicated resource to monitor when the number of workloads is high. That adds to the cost.
    Read full review
    Likelihood to Renew
    CrashPlan
    No other product works as well.
    Read full review
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Veeam Software
    We have been using Veeam Backup for AWS for our cloud hosted solutions for the last several years and will continue to do so. The ease of use and available support staff make the learning curve for use nearly flat in our case and having Veeam Backup for on-premise workloads makes the decision easy.
    Incentivized
    Read full review
    Usability
    CrashPlan
    Overall, it is simple to use, lightweight, and effective.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Veeam Software
    The UI and the integration is good with the product. so far
    has not encountered any major challenges while using the UI. of course, this is
    user perspective. Few users suggested some different view that it should be
    change father should have some different options but overall the feedback about
    UI is positive and no major issues encountered by using the UI or forsake of
    this usability.
    Incentivized
    Read full review
    Reliability and Availability
    CrashPlan
    No answers on this topic
    OpenText
    No answers on this topic
    Veeam Software
    Veeam Backup has never failed me, whenever we have needed to recover data it has worked flawlessly. It is highly available and I do not know of of a situation where our business has needed Veeam Backup fo AWS and has not been able to access or use it in some way.
    Incentivized
    Read full review
    Performance
    CrashPlan
    No answers on this topic
    OpenText
    No answers on this topic
    Veeam Software
    We have not really noticed much difference and only notice it when doing work afterhours with our veeam being backed up. However, this is not the case as we do not do this often and hence we don't really have any real challenges for performance issues. Overall, we find that the performance is pretty good
    Incentivized
    Read full review
    Support Rating
    CrashPlan
    Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
    Incentivized
    Read full review
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
    Read full review
    Veeam Software
    One of the best and leading backup solution with central management for all Virtual Servers, Physical servers and Application level backup. Migrated from distributed backup solution running at each site to central VEEAM solution which has reduced overhead of backup administrator and improves the backup performance. Veeam team is very supportive in solution design, taken care of all our requirements and provided the cost effective solution.
    Incentivized
    Read full review
    In-Person Training
    CrashPlan
    No answers on this topic
    OpenText
    No answers on this topic
    Veeam Software
    We had only one due to the pandemic, but we remember really enjoying the help. Someone came to our site and walked us through the process and we had lots of time to ask questions and got really helpful solutions and tips and tricks to make sure that staff would understand and learn how to use it
    Incentivized
    Read full review
    Online Training
    CrashPlan
    No answers on this topic
    OpenText
    No answers on this topic
    Veeam Software
    The training provided online was good. The training was restrictive to users but was content was good and informative. The information provided was relevent and flow was maintained well. The Question and answers were good and supported well. Need to have more material provided with the training and will support users to adopt train the trainer approach.
    Incentivized
    Read full review
    Implementation Rating
    CrashPlan
    Very easy to follow the install guide.
    Read full review
    OpenText
    No answers on this topic
    Veeam Software
    We were pretty happy with our implementation as it was simple to deploy and we followed the technical guide online with out much technical assistance from vendor support. We had also tested and streamlined a process based on our own documentation for our own company which was simple to follow overall for deploying into AWS for future instances
    Incentivized
    Read full review
    Alternatives Considered
    CrashPlan
    Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
    Incentivized
    Read full review
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
    Read full review
    Veeam Software
    I had looked at N2WS Backup & Recovery backup and disaster recovery solution for AWS environments. But while it provides similar backup and recovery capabilities as Veeam Backup for AWS, it lacks some of the advanced features such as instant VM recovery, file-level recovery, and integration with Veeam Backup & Replication.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    CrashPlan
    No answers on this topic
    OpenText
    No answers on this topic
    Veeam Software
    Overall, we pretty happy with the way it is contracted and the pricing structure. However, as stated we got it on promotion so we wont know until what it is after the 3 years but at this stage we are pretty happy with the product and the pricing from the commercial aspect
    Incentivized
    Read full review
    Scalability
    CrashPlan
    No answers on this topic
    OpenText
    No answers on this topic
    Veeam Software
    We have using this solution since 2020. In that moment we had four Host Linux and today we have forty vm Linux and Windows. The solution work fine as with few vm as multiples vm. The backup operators lovely this feacture, because keep simple his duties. Finally, we use the same solution for AWS, Azure or onpremise. This is great characteristic for skill transfer over backup team!
    Incentivized
    Read full review
    Professional Services
    CrashPlan
    No answers on this topic
    OpenText
    No answers on this topic
    Veeam Software
    Generally satisfied
    Incentivized
    Read full review
    Return on Investment
    CrashPlan
    • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
    • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
    • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
    Incentivized
    Read full review
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    Veeam Software
    • The only thing is that you have to make sure you understand your AWS costs if your retention periods are not kept under control.
    • ROI is hard to prove until the moment you need to restore your workload.
    • Time-saving is something that comes to mind. Before Veeam, we used to spend/waste a lot of time verifying and testing our backup and restore. Veeam makes it easy with its SureBackup technology.
    Incentivized
    Read full review
    ScreenShots

    CrashPlan Screenshots

    Screenshot of Dashboard – Endpoints Backup, Shows: Active users, assets, completed restores, total data backed up, and users without active assets.Screenshot of Dashboard – OneDrive for Business
This screen tracks backup performance for OneDrive for Business.
Metrics: Active users, active assets, users with completed backups, assets not protected (0%), and total backup size (321.45 MB).
Reports include Data Protection Scorecard, Asset Assignment, and Capacity Savings.Screenshot of Dashboard – Microsoft Exchange
This screen presents Microsoft Exchange backup overview.Screenshot of Dashboard – SharePoint Online
This view shows backup activity for SharePoint Online.

    Veeam Backup for AWS Screenshots

    Screenshot of Overview page detailing high-level information like alarms, protected instances, policies, and session information.Screenshot of Policies page detailing available policies, status and sessions log.Screenshot of Estimated monthly costs in policy wizard for snapshots, replicas, backups, traffic and transactions for machines in a policy.Screenshot of File Level Recovery, where individual files and folders can be searched and browsed for granular recovery.