46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Attribute Ratings

  • Darktrace is rated higher in 1 area: Support Rating
  • Palo Alto Networks Prisma SD-WAN (CloudGenix) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.2

Darktrace

72%
8 Ratings
9.4

Palo Alto Networks Prisma SD-WAN (CloudGenix)

94%
4 Ratings

Support Rating

9.4

Darktrace

94%
4 Ratings
7.0

Palo Alto Networks Prisma SD-WAN (CloudGenix)

70%
2 Ratings

Likelihood to Recommend

Darktrace

I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
Read full review

Palo Alto Networks

The Palo Alto Networks CloudGenix devices work especially well in a hub and spoke environment, especially if you are looking at adding point-to-point VPN tunnel functionality. They allow us to combine various ISP connections and provide analytics to automatically determine the best path for any given application to take based on priority levels you can manage.
Read full review

Pros

Darktrace

  • Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
  • There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.
Read full review

Palo Alto Networks

  • The ability to see all traffic and pinpoint issues.
  • Ability to prioritize applications and their traffic.
Read full review

Cons

Darktrace

  • Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
  • Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
  • Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
Read full review

Palo Alto Networks

  • Unable to perform NAT through Site to Site VPN
Read full review

Pricing Details

Darktrace

Starting Price

Editions & Modules

Darktrace editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Palo Alto Networks Prisma SD-WAN (CloudGenix)

    Starting Price

    Editions & Modules

    Palo Alto Networks Prisma SD-WAN (CloudGenix) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Darktrace

      Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
      Read full review

      Palo Alto Networks

      The support was super fast in the beginning. Sometimes it seems now that the support does not get back to you as quickly. When we do get in contact with the support, they are usually knowledgeable and can help find the problem. The support has also been easy to work with.
      Read full review

      Alternatives Considered

      Darktrace

      The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
      Read full review

      Palo Alto Networks

      We used Peplink routers prior to CloudGenix. The dashboard wasn’t as clean and they were difficult to license, provision and manage. We evaluated Meraki and VeloCloud. The pricing model of Meraki was fine but VeloCloud pricing just didn’t work for us. The Meraki device lacked some of the functionality we needed.
      Read full review

      Return on Investment

      Darktrace

      • Darktrace is covering some lack of security issues.
      • Darktrace helps the company to follow some compliance obligations.
      • Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
      Read full review

      Palo Alto Networks

      • Reduced Down time
      • Improved throughput due to their intelligent data analytics
      • Full utilization of all data circuits
      Read full review

      Add comparison