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Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Dropbox

    Score8.4 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    Dropbox Sign

    Score8.9 out of 10
    N/AHelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

    $0

    per month

    Pricing
    DocuSignDropboxDropbox Sign
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    Free
    $0
    Essentials
    $15
    per month
    Standard
    $25
    per month starting at two users, per user
    Essentials API
    $75
    per month Starting at 50 signature requests / mo.
    Standard API
    $250
    per month Starting at 100 signature requests / mo.
    Premium
    Custom
    Custom
    Offerings
    Pricing Offerings
    DocuSignDropboxDropbox Sign
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details——Additional pricing available for HelloWorks and HelloFax
    More Pricing Information
    Community Pulse
    DocuSignDropboxDropbox Sign
    Considered Multiple Products
    DocuSign
    Chose DocuSign
    HelloSign was like a breath of fresh air compared to the corporate feel of DocuSign. Their salespeople were not pushy, their pricing is fantastic, and the features are just what we need.
    Incentivized
    Chose DocuSign
    DocuSign is so much more widely used and I think reliable. Who knows where HelloSign will be in a few years and I don't think they have nearly the funding to compete with DocuSign. Also, everyone uses DocuSign and it makes clients feel secure knowing the name of software …
    Incentivized
    Chose DocuSign
    We prefer DocuSign to Adobe Sign and HelloSign for its name recognition (important to those working with us), preferred interface, and ease of use, and safety. After exploring all three, DocuSign was the clear winner.
    Incentivized
    Chose DocuSign
    HelloSign used to have glitches and downtime. It did not have a robust integration that DocuSign offers.
    Incentivized
    Chose DocuSign
    There aren't any other services out there (that we know of) that give you the option to store documents and send them out to employees with fields to fill them out. The only other options we know would be to email a document for someone to print out (or share it through Dropbox,…
    Incentivized
    Chose DocuSign
    I found HelloSign to be frustrating -- it was super expensive, only allowed for a few templates. I never found out why it was so much more money, because I quickly canceled my free trial and moved back to DocuSign, which was nearly $200 a year cheaper for a better service with …
    Incentivized
    Chose DocuSign
    HelloSign was tedious! I did not like the interface or having to sign in using Google, and the document storage center was cumbersome to navigate and keep straight.
    Incentivized
    Chose DocuSign
    • I had used Adobe before and it is not a simple experience. The last thing you want is for your customers to have trouble signing an electronic document. It defeats the purpose.
    • HelloSign is a nice product, but may have been a bit overkill for what our needs were. And they were …
    Incentivized
    Chose DocuSign
    We ended up switching to HelloSign after realizing that our usage frequently didn't exceed what HelloSign offered on their free plan. Plus, the interface was much easier to use for our simple use case. There is some gravitas associated with DocuSign that we sometimes miss but …
    Incentivized
    Chose DocuSign
    The evaluation process was done with a few other options like HelloSign, RightSignature. But DocuSign won the race due to the ability to integrate with custom-built apps and the extended product platform integrations like SFDC,BOX etc. Features like Security, Mobile experience, …
    Incentivized
    Chose DocuSign
    When viewing other competing products they didn't have the superior functionality that DocuSign had, nor the admin control. However, it should be noted that since making the selection, competing products have greatly improved.
    Incentivized
    Chose DocuSign
    I didn't make the decision myself on why we selected DocuSign so hard to say but bottom line is a lot of them do the same thing... e-signature. Pretty straightforward stuff! I think it really comes down to personal preference, perhaps user interface, and what just feels most …
    Incentivized
    Chose DocuSign
    As soon as you put something to paper or start sending word or pdf attachments, it creates more layers of work and more opportunity for error. With digital transaction management tools like DocuSign, we are able to prepare and manage our contracts from anywhere. It has made our …
    Incentivized
    Chose DocuSign
    Docusign probably feels more robust and a more corporate feel. They are pretty similar, however.
    Incentivized
    Chose DocuSign
    DocuSign has been great for us so far. I did not have any final say in which application we chose, but from what I can gather, DocuSign is more robust than the other apps out there. It is quick to create and easy to figure out for new users. Important for startups!
    Incentivized
    Chose DocuSign
    While some of the other e-signature services offer less expensive pricing and more subscription offerings, DocuSign is the assumed industry standard. I've tried a few alternatives but I find that most companies prefer DocuSign as it is the respected leader in this business …
    Incentivized
    Chose DocuSign
    We focused a lot on possibly doing this through OnBase natively. However there are a lot of things to consider such as security of the documents getting to and from the customer. DocuSign is able to act as a middle man, so that all you have to worry about is getting the …
    Incentivized
    Chose DocuSign
    Adobe- it is not as easy to use, track and doesn't have the same history of legal standing. Adobe is better for group review/markup of documents but DocuSign is better for execution.
    Incentivized
    Chose DocuSign
    They stack up very well. I was happy with other the other software. They lost us because of how expensive it was for clients to have access to their API. A lot of our clients cannot afford $200/mo. They can afford $50/mo which is what most of our clients pay.
    Incentivized
    Chose DocuSign
    Not good at all.
    Incentivized
    Dropbox
    Chose Dropbox
    Dropbox is miles ahead of iCloud and its accessibility. OneDrive is better integrated with Windows. Google just has way better environment functionality across products. And DocuSign is just such a leader in its field that no one has really shaken its use, which I think Dropbox …
    Incentivized
    Chose Dropbox
    DocuSign is extremely limited with the number of documents that you can send/sign and is literally quadruple the cost. Dropbox is unlimited documents and signatures for a much lower fee. Small and medium sized businesses can't afford to not choose Dropbox.
    Incentivized
    Chose Dropbox
    Dropbox files and stores and communicates much better than DocuSign.
    Incentivized
    Chose Dropbox
    Dropbox offers document storage and collaborative features that DocuSign doesn't. While they're pretty similar use cases, it'd be nice to have a tool that can do both -- but you need something like Dropbox for easy collaboration and secure/private document storage. It's a great …
    Incentivized
    Chose Dropbox
    They're different. DocuSign doesnt allow me to organize and store in the same way
    Incentivized
    Chose Dropbox
    It is frustrating to have to use a separate program
    Incentivized
    Chose Dropbox
    I find Dropbox to be far superior to Google Drive from a functionality perspective. I have not used SYNC extensively but am currently testing it out. In the current political climate with rising tensions between Canada and the USA, I am considering moving my organization to SY…
    Incentivized
    Chose Dropbox
    Even though Google Drive is a solid contender specially if you already use Google Apps for Business, Dropbox still performs better with its native app. It syncs quicker and has better features that Google Drive does not currently offer. Something we use quite a bit is the …
    Incentivized
    Chose Dropbox
    I've run into lots of snags with Google - not always being able to access my files and not always being able to share them across platforms. It was not as seamless and user-friendly as Dropbox. You get what you pay for. The savings with Google weren't worth the …
    Incentivized
    Chose Dropbox
    I haven't personally used other platforms like Dropbox. Our company has only used Dropbox since I started here 4 years ago, and it's always worked very well in my opinion.
    Incentivized
    Chose Dropbox
    We do not need to use another products because Dropbox does what we need it to do!
    Incentivized
    Chose Dropbox
    I like the usability of Dropbox and the ability to sync across devices easily.
    Incentivized
    Dropbox
    Chose Dropbox Sign
    PandaDoc has an interface that isn't as simple but once you get used to it, it's really not bad. The biggest con is that I've had issues when using it where it glitches or just isn't loading. I think it's been issues on the back end that required ticketing. In the end, I didn't …
    Incentivized
    Chose Dropbox Sign
    Very similar program. I cannot say how different they are because I have not used DocuSign in some time.
    Incentivized
    Chose Dropbox Sign
    Great software, however the integration of the Dropbox cloud in tandem with this is amazing and simpler than this great competitor for an all in one solution.
    Incentivized
    Chose Dropbox Sign
    I don't remember what I thought about DocuSign, but I remember that my decision came down to price for the value - and I believed HelloSign (now Dropbox Sign) was the best.
    Incentivized
    Chose Dropbox Sign
    10 out of 10 times I will choose DocuSign moving forward over DropBox Sign. I hated how horrible their technical support was in solving my issue.
    Incentivized
    Chose Dropbox Sign
    DocuSign is fine, but Dropbox Sign provides far more flexibility and will scale with your business. DocuSign seems to nickel and dime you every step of the way.
    Incentivized
    Chose Dropbox Sign
    DocuSign started jerking us around with pricing.
    Incentivized
    Chose Dropbox Sign
    Beyond DocuSign, I have not compared others. It is less expensive than DocuSign.
    Incentivized
    Chose Dropbox Sign
    I think all similar platforms can support smaller features, but Dropbox Sign might be easier to use, cost-effective, and friendly for new users and organizations that have no experience using it as an e-signature platform. Once I have a great experience, I would highly …
    Incentivized
    Chose Dropbox Sign
    It was more expensive and I didn't like the user interface as much.
    Incentivized
    Chose Dropbox Sign
    Dropbox sign is much friendly-user, and easier to navigate.
    Incentivized
    Chose Dropbox Sign
    Dropbox seemed easier to use and cheaper than the others. It was just as functional.
    Incentivized
    Chose Dropbox Sign
    Hellosign the easiest out of the class that we use. It is just super quick. We use eversign to get some extra templates, but it is pretty clunky for sending contracts.
    Incentivized
    Chose Dropbox Sign
    Save money.
    Incentivized
    Chose Dropbox Sign
    So much better, specifically because of the lack of a limit. Focusing limits the total amount of docs you can sign per year and is more expensive. This product has similar if not slightly easier/Better functionality, and it’s for a much better price point. Would highly …
    Incentivized
    Chose Dropbox Sign
    Falls a little short but not too bad
    Incentivized
    Chose Dropbox Sign
    Simpler to use and easier interface on your eyes
    Incentivized
    Chose Dropbox Sign
    It stacks up pretty well, I do think some of the templates I've seen are a bit lacking with Dropbox sign.
    Incentivized
    Chose Dropbox Sign
    The functionality is very similar but more competively priced.
    Incentivized
    Chose Dropbox Sign
    About the same. Price was better but then I found out the limitations
    Incentivized
    Chose Dropbox Sign
    Cost is less for a similar service and a little easier to navigate. Sometimes less is more
    Incentivized
    Chose Dropbox Sign
    The signature choices are better; larger font, easier to read
    Incentivized
    Chose Dropbox Sign
    Dropbox Sign allows for more users at a more affordable price. It also allows for saving documents directly into Dropbox for ease of storage and organization.
    Incentivized
    Chose Dropbox Sign
    It is completely comparable. I prefer Dropbox Sign as it is more customizable
    Incentivized
    Chose Dropbox Sign
    Dropbox Sign is cheaper.
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    94%
    Would buy again
    1271 Answers
    91%
    Would buy again
    140 Answers
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    94%
    Delivers good value for the price
    1067 Answers
    94%
    Delivers good value for the price
    133 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    94%
    Happy with the feature set
    1264 Answers
    92%
    Happy with the feature set
    141 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    95%
    Lived up to sales and marketing promises
    857 Answers
    93%
    Lived up to sales and marketing promises
    111 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    96%
    Implementation went as expected
    992 Answers
    95%
    Implementation went as expected
    127 Answers
    Features
    DocuSignDropboxDropbox Sign
    File Sharing & Management
    Comparison of File Sharing & Management features of DocuSign and Dropbox and Dropbox Sign
    Feature
    DocuSign
    -
    Ratings
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    Dropbox Sign
    -
    Ratings
    Versioning00 Ratings8.21140 Ratings00 Ratings
    Video files00 Ratings7.21118 Ratings00 Ratings
    Audio files00 Ratings7.71014 Ratings00 Ratings
    Document collaboration00 Ratings8.01190 Ratings00 Ratings
    Access control00 Ratings8.11266 Ratings00 Ratings
    File search00 Ratings7.21312 Ratings00 Ratings
    Device sync00 Ratings7.91259 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of DocuSign and Dropbox and Dropbox Sign
    Feature
    DocuSign
    -
    Ratings
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    Dropbox Sign
    -
    Ratings
    User and role management00 Ratings7.41157 Ratings00 Ratings
    File organization00 Ratings8.51279 Ratings00 Ratings
    Device management00 Ratings8.11138 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of DocuSign and Dropbox and Dropbox Sign
    Feature
    DocuSign
    -
    Ratings
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    Dropbox Sign
    -
    Ratings
    Performance00 Ratings7.91275 Ratings00 Ratings
    Reliability00 Ratings8.21283 Ratings00 Ratings
    Storage Reports00 Ratings7.5978 Ratings00 Ratings
    Best Alternatives
    DocuSignDropboxDropbox Sign
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Apple iCloud
    Score8.4 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    ownCloud
    Score9.2 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DocuSignDropboxDropbox Sign
    Likelihood to Recommend
    9.0
    (161 ratings)
    8.5
    (1404 ratings)
    9.8
    (178 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    8.2
    (44 ratings)
    9.1
    (12 ratings)
    Usability
    8.5
    (19 ratings)
    8.5
    (543 ratings)
    10.0
    (124 ratings)
    Availability
    10.0
    (3 ratings)
    9.0
    (4 ratings)
    9.1
    (2 ratings)
    Performance
    10.0
    (2 ratings)
    8.8
    (9 ratings)
    9.1
    (2 ratings)
    Support Rating
    10.0
    (46 ratings)
    7.2
    (40 ratings)
    1.7
    (18 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    9.1
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    8.0
    (5 ratings)
    9.0
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (2 ratings)
    8.3
    (120 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    8.1
    (5 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    DocuSignDropboxDropbox Sign
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    Dropbox
    Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they aren't signers. I love that there's an option to cc someone in basically and they'll be able to see the documents and when it's signed. It's also impossible to miss a document not being signed because it automatically sends reminders to signers if they do not sign and emails reminders daily, letting me know how many documents are pending signatures.
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Dropbox
    • Allows customization for each client.
    • Gives us all the room we need to create a thorough contract.
    • Allows us to save each executed contract as a PDF.
    • Looks like a pricey, professionally drawn-up contract.
    • The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are.
    Incentivized
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    Dropbox
    • It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.
    Incentivized
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Dropbox
    Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit
    Incentivized
    Read full review
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Dropbox
    I found this to be super user-friendly and easy to teach other teammates how to use in 5 minutes. I use it frequently, and there was little to no learning curve with this product. I also find that document signers have no problem navigating the documents we need them to review.
    Incentivized
    Read full review
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    Dropbox
    I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :)
    Incentivized
    Read full review
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Dropbox
    Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app
    Incentivized
    Read full review
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    Dropbox
    Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
    Read full review
    In-Person Training
    DocuSign
    No answers on this topic
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
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    Dropbox
    No answers on this topic
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
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    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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    Dropbox
    No answers on this topic
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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    Dropbox
    I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house.
    Incentivized
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    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
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    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
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    Dropbox
    Dropbox Sign seems a little more intuitive and user-friendly than DocuSign. DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you.
    Incentivized
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    Contract Terms and Pricing Model
    DocuSign
    No answers on this topic
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
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    Dropbox
    The appropriate price for the system.
    Incentivized
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    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
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    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
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    Dropbox
    Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great.
    Incentivized
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    Professional Services
    DocuSign
    No answers on this topic
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
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    Dropbox
    No answers on this topic
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
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    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
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    Dropbox
    • Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep.
    • Reduction of paper waste and organization.
    • Ease for sales reps to quickly choose and alter any agreement they need while on a call.
    Incentivized
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    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

    Dropbox Sign Screenshots

    Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation