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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Domo

    Score8.5 out of 10
    N/ADomo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A

    Logi Symphony

    Score8.9 out of 10
    N/ALogi Symphony is a business intelligence and data visualization software that includes customizable dashboards, reporting, and visual data analytics. It can be integrated into users’ existing business applications and its visualization and reporting tools can be customized.N/A

    Looker

    Score8.1 out of 10
    N/ALooker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.N/A
    Pricing
    DomoLogi SymphonyLooker
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DomoLogi SymphonyLooker
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeNo setup feeNo setup feeRequired
    Additional DetailsMust contact sales team for pricing.
    More Pricing Information
    Community Pulse
    DomoLogi SymphonyLooker
    Considered Multiple Products
    Domo
    Chose Domo
    Domo is by far the industry leader. Other tools/platforms have unique strengths, but from an overall perspective, Domo is the most versatile and does an exceptional job in all areas. This is critical when it comes to "scale". A BI project may start with a siloed scope, but as …
    Incentivized
    Chose Domo
    Domo is the only one truly all-in-one platform. For example, at the time of assessment (mid-end 2016), Tableau didn't have alert feature off the shelf,
    Domo is the only one with powerful mobile apps, no other even come close.
    Domo not only has alert feature but it's also …
    Incentivized
    Insightsoftware, Inc
    Chose Logi Symphony
    Dundas and Sisense are very similar. Both are very powerful and flexible with an eye toward further innovation. I expect both will do well as we enter a major transition period for BI.

    Periscope Data and Dundas differ substantially and seem to have different paths forward. …
    Incentivized
    Chose Logi Symphony
    Tableau is too hard to code changes. Domo is cloud only.
    Incentivized
    Chose Logi Symphony
    The feature set is richer, and price is reasonable. We felt we were paying more for Tableau's name than their features, as updates are slow.
    Incentivized
    Chose Logi Symphony
    We choose Dundas mainly because:
    - Dashboard flexibility
    - Data preparation features
    Incentivized
    Chose Logi Symphony
    Across the board Dundas BI was superior to its competitors. It's way way easier to use and develop relative to MicroStrategy and Microsoft, and their team was much easier (and better) to work with than Tableau.
    Incentivized
    Google
    Chose Looker
    Tableau did not have the customization that we were told it had, and it was expensive. Domo looks promising, but is also expensive so we haven't purchased it (we may in the future). Google Sheets was very basic and did fine for what it was, but we needed something a bit more …
    Incentivized
    Chose Looker
    Mode & Chartio require user to write SQL. Looker – Looker has very powerful data modeling layer – LookML that allows data engineers to abstract end users away from the complexity of underlying data (and SQL). End users can perform analysis by selecting dimensions, measures, …
    Incentivized
    Chose Looker
    Looker is a free tool to use on the basic level, which can't really compare apples to apples since all of the other services are paid services. Looker already has a leg up because of that. The other platforms definitely have more features and capabilities off the bat because it …
    Incentivized
    Chose Looker
    I think working on Looker could be hard, but in performance, it can easily overtake Wave and Zoho Reports. The flexibility of the system and it being super fast makes Looker a standalone from other similar software.
    Incentivized
    Chose Looker
    I considered Looker along with RJ Metrics and Domo. The other platforms seemed to be offering much more of a service-focused offering, with fees that would likely scale quite high without certainty. Looker is focused on more of a product-driven approach and would be a good fit …
    Incentivized
    Chose Looker
    I think Looker is easier to use than Business Objects, Domo, Pentaho and Tableau. Tableau offers better visualizations than Looker but the overall package in Looker is better.
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    18 Answers
    100%
    Would buy again
    6 Answers
    98%
    Would buy again
    85 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    100%
    Delivers good value for the price
    6 Answers
    99%
    Delivers good value for the price
    75 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    100%
    Happy with the feature set
    6 Answers
    100%
    Happy with the feature set
    87 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    98%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    100%
    Implementation went as expected
    6 Answers
    97%
    Implementation went as expected
    69 Answers
    Features
    DomoLogi SymphonyLooker
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Domo and Logi Symphony and Looker
    Feature
    Domo
    9.8
    72 Ratings
    18% above category average
    Logi Symphony
    8.4
    51 Ratings
    3% above category average
    Looker
    7.4
    134 Ratings
    10% below category average
    Pixel Perfect reports9.750 Ratings8.443 Ratings6.5110 Ratings
    Customizable dashboards9.972 Ratings8.651 Ratings8.2133 Ratings
    Report Formatting Templates9.765 Ratings8.139 Ratings7.5115 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Domo and Logi Symphony and Looker
    Feature
    Domo
    9.5
    71 Ratings
    17% above category average
    Logi Symphony
    8.1
    51 Ratings
    1% above category average
    Looker
    6.8
    132 Ratings
    16% below category average
    Drill-down analysis9.670 Ratings7.951 Ratings6.3128 Ratings
    Formatting capabilities9.669 Ratings8.250 Ratings6.6130 Ratings
    Integration with R or other statistical packages9.01 Ratings7.633 Ratings5.655 Ratings
    Report sharing and collaboration9.971 Ratings8.645 Ratings8.8131 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Domo and Logi Symphony and Looker
    Feature
    Domo
    9.0
    69 Ratings
    9% above category average
    Logi Symphony
    7.9
    49 Ratings
    4% below category average
    Looker
    7.9
    128 Ratings
    4% below category average
    Publish to Web9.954 Ratings8.442 Ratings7.7105 Ratings
    Publish to PDF9.656 Ratings7.845 Ratings7.8113 Ratings
    Report Versioning7.01 Ratings7.838 Ratings7.984 Ratings
    Report Delivery Scheduling9.765 Ratings8.337 Ratings8.3110 Ratings
    Delivery to Remote Servers00 Ratings7.23 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Domo and Logi Symphony and Looker
    Feature
    Domo
    8.9
    70 Ratings
    11% above category average
    Logi Symphony
    7.8
    49 Ratings
    2% below category average
    Looker
    6.6
    128 Ratings
    19% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)9.870 Ratings8.148 Ratings7.7124 Ratings
    Location Analytics / Geographic Visualization9.864 Ratings7.941 Ratings7.5110 Ratings
    Predictive Analytics7.01 Ratings7.432 Ratings4.66 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Domo and Logi Symphony and Looker
    Feature
    Domo
    9.7
    71 Ratings
    13% above category average
    Logi Symphony
    8.2
    49 Ratings
    3% below category average
    Looker
    7.3
    128 Ratings
    15% below category average
    Multi-User Support (named login)9.868 Ratings8.648 Ratings7.6120 Ratings
    Role-Based Security Model9.765 Ratings8.045 Ratings7.2105 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.669 Ratings8.246 Ratings7.2122 Ratings
    Report-Level Access Control9.74 Ratings00 Ratings7.360 Ratings
    Single Sign-On (SSO)10.01 Ratings8.25 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Domo and Logi Symphony and Looker
    Feature
    Domo
    9.0
    63 Ratings
    15% above category average
    Logi Symphony
    8.2
    45 Ratings
    6% above category average
    Looker
    5.2
    95 Ratings
    39% below category average
    Responsive Design for Web Access8.661 Ratings8.344 Ratings4.991 Ratings
    Mobile Application8.752 Ratings00 Ratings5.01 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.760 Ratings8.140 Ratings5.885 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Domo and Logi Symphony and Looker
    Feature
    Domo
    7.7
    1 Ratings
    1% below category average
    Logi Symphony
    7.8
    7 Ratings
    1% above category average
    Looker
    -
    Ratings
    REST API8.01 Ratings8.25 Ratings00 Ratings
    Javascript API8.01 Ratings8.66 Ratings00 Ratings
    iFrames8.01 Ratings7.05 Ratings00 Ratings
    Java API8.01 Ratings00 Ratings00 Ratings
    Themeable User Interface (UI)7.01 Ratings7.76 Ratings00 Ratings
    Customizable Platform (Open Source)7.01 Ratings7.52 Ratings00 Ratings
    Best Alternatives
    DomoLogi SymphonyLooker
    Small Businesses
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    DomoLogi SymphonyLooker
    Likelihood to Recommend
    10.0
    (75 ratings)
    8.3
    (52 ratings)
    8.0
    (134 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    7.0
    (1 ratings)
    9.2
    (8 ratings)
    Usability
    9.8
    (36 ratings)
    8.0
    (6 ratings)
    8.8
    (12 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    9.2
    (14 ratings)
    8.8
    (11 ratings)
    8.8
    (14 ratings)
    Implementation Rating
    9.1
    (21 ratings)
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Data Sharing and Collaboration
    8.2
    (35 ratings)
    8.2
    (45 ratings)
    8.5
    (51 ratings)
    Data Sources
    8.3
    (35 ratings)
    8.2
    (46 ratings)
    7.3
    (51 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    7.5
    (6 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    DomoLogi SymphonyLooker
    Likelihood to Recommend
    Domo
    I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
    Read full review
    Insightsoftware, Inc
    For all the scenarios I have so far worked on or I am currently working on, Dundas BI has proved to be more than adequate and apt to handle all of those. It is a very easy-to-use tool with quick shortcuts enabling you to prepare ad-hoc reports or dashboards in a matter of minutes.
    Incentivized
    Read full review
    Google
    When data drives potential for new orders, Looker earns its place in our tech stack. If, on the other hand, we are hoping for pipeline generation, Looker is useful if you are willing to repeatedly go check customer utilizations .... it is not appropriate if you are hoping to automate data analysis for this purpose.
    Incentivized
    Read full review
    Pros
    Domo
    • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
    • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
    • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
    • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
    Incentivized
    Read full review
    Insightsoftware, Inc
    • Project organization from Development to Production, you get a production and development license but I think the best way to do it is with DEV and Prod project in the Production box. Use the development box for testing updates and really crazy things. With the Dev and Prod projects on the same box, you just publish from Dev to Prod and you are done. Users only have access to the Prod projects so no one can mess up what you are working on.
    • Security - If you have a hierarchy (subsidiaries, divisions, department, teams) and you want each group to see only their data, then Security hierarchies are for you!
    • Dependent filters! What's this you ask? Here is an example of how it can be used, in your company you have departments and who works for what department is in your database. You make a dashboard that has a department filter (only show these departments), a managers filter, and employee filter. Not every manager or employee is in multiple departments usually only one. With dependent filters you can say that the manager and employee filter are dependent on what is selected in the departments filter so when you go to filter them they only show the managers or employees that are part of that department, and you can even it do so employees are not only dependent on department but on manager as well. Then it gets even better as it can be done in reverse as well so when you select a manager then go to the department it only shows the departments he works for (there are better situations where this is more useful).
    • It is scriptable! From calculate columns, null replacements, button actions, load actions, hover over events there a way to do what you want.
    • They are constantly improving and listens to your suggestions.
    Incentivized
    Read full review
    Google
    • Show visited pages - sessions, pageviews - which programs are viewed the most.
    • Displays session source/medium views to see where users are coming from.
    • It shows the video titles, URLs, and event counts so we can monitor the performance of our videos.
    • It gives a graphic face to the numbers, such as using bar charts, pie graphs, and other charts to show user trends or which channels are driving engagement.
    • Our clients like to see the top pages visited for a month.
    • I like the drop-and-drag approach, and building charts is a little easier than it was before.
    Incentivized
    Read full review
    Cons
    Domo
    • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
    • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
    • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
    Incentivized
    Read full review
    Insightsoftware, Inc
    • Not too many cons for how we use the application. It really is easy and powerful. Very powerful.
    • Licensing is one thing that could be looked into. It is simple, but a little confusing. For example, if I get a license today, but a new release comes out tomorrow, it seems that the license doesn't work with the new release. Maybe that is by design, but it would be nice to clearly understand.
    Read full review
    Google
    • Documentation is scarce, and very difficult to find when you need it.
    • Pricing is unclear, particularly as you look to scale your reports across the business.
    • Data from other sources is not represented in the system as well as first party Google services.
    Incentivized
    Read full review
    Likelihood to Renew
    Domo
    Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
    Read full review
    Insightsoftware, Inc
    No answers on this topic
    Google
    I give it this rating because it deems as effective, I am able to complete majority of my tasks using this app. It is very helpful when analyzing the data provided and shown in the app and it's just overall a great app for Operational use, despite the small hiccups it has (live data).
    Incentivized
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    Usability
    Domo
    The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
    Incentivized
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    Insightsoftware, Inc
    We are still in the implementation phase, but so far we are finding it to be easy to use and learn. The eLearning courses that they have made available for free, as well as User Forums and other training videos have made even difficult concepts easier to understand.
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    Google
    Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
    Incentivized
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    Reliability and Availability
    Domo
    No answers on this topic
    Insightsoftware, Inc
    No answers on this topic
    Google
    No objections
    Incentivized
    Read full review
    Performance
    Domo
    No answers on this topic
    Insightsoftware, Inc
    No answers on this topic
    Google
    Somehow resources heavy, both on server and client. I recommned at least 50Mbs data rate and high performance desktop comouter to be abke to run comolex tasks and configure larger amount of data. On the other hand, the client does not need to worry when viewing, the performance is usually ok
    Incentivized
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    Support Rating
    Domo
    Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
    Incentivized
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    Insightsoftware, Inc
    We have bi-weekly calls with our Success Manager, as well as access to support as needed. Any question that I have had, multiple people have been willing and able to jump on a call to talk me through it, or send an email with the solution
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    Google
    Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
    Incentivized
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    Implementation Rating
    Domo
    It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
    Incentivized
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    Insightsoftware, Inc
    Providing that you have the client's needs well known, creating BI content using Dundas BI is a walk in the park!
    Read full review
    Google
    Very satisfied, easy to implement
    Incentivized
    Read full review
    Alternatives Considered
    Domo
    At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
    Incentivized
    Read full review
    Insightsoftware, Inc
    Per dollar spent, it offers the widest range of features of the tools that we evaluated. It offers lots of options for how to configure your environment, though they are not always intuitive to figure out. Having an ETL layer was a must have for us, as well as the ability to host to secure HIPAA compliance. It is not a replacement for ad hoc reporting, but does a great job of creating parameterized reports and dashboards that look great.
    Incentivized
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    Google
    Looker Studio, you can easily report on data from various sources without programming. Looker Studio is available at no charge for creators and report viewers. Enterprise customers who upgrade to Looker Studio Pro will receive support and expanded administrative features, including team content management. So it's good.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Domo
    No answers on this topic
    Insightsoftware, Inc
    No answers on this topic
    Google
    Perfect price to performance
    Incentivized
    Read full review
    Return on Investment
    Domo
    • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
    • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
    Incentivized
    Read full review
    Insightsoftware, Inc
    • Coming from an SQL based standard delivery model, Dundas BI has provided a fantastic rate of ROI.
    • The preparation and delivery time has reduced from weeks to just a few hours.
    Incentivized
    Read full review
    Google
    • Looker has a poignant impact on our business's ROI objectives. As an advertising exchange we have specific goals for daily requests and fill, and having premade Looks to monitor this is an integral piece of our operational capability
    • To facilitate an efficient monthly billing cycle in our organization, Looker is essential to track estimated revenue and impression delivery by publisher. Without the Looks we have set up, we would spend considerably more time and effort segmenting revenue by vertical.
    • Looker's unique value proposition is making analytical tools more digestible to people without conventional analytical experience. Other competing tools like Tableau require considerably more training and context to successfully use, and the ability to easily plot different visualizations is one of its greatest selling points.
    Incentivized
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    ScreenShots

    Domo Screenshots

    Product screenshotProduct screenshot

    Logi Symphony Screenshots

    Screenshot of Dundas BI Dashboard Sample - EducationScreenshot of Dundas BI Dashboard Sample - Sales Team PerformanceScreenshot of Dundas BI Dahsboard Sample - Sales PerformanceScreenshot of Dundas BI Dashboard Sample - InsuranceScreenshot of Dundas BI Dashboard Sample - EmbeddedScreenshot of Dundas BI Dashboard Sample - Sales and Marketing

    Looker Screenshots

    Screenshot of a Looker dashboard with a geo chart.