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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Business

    Score8.6 out of 10
    N/ADropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

    $15

    per month

    HipChat (discontinued)

    Score9.7 out of 10
    N/AHipchat was discontinued by Atlassian. Users are being migrated to Slack.N/A
    Pricing
    Dropbox BusinessHipChat (discontinued)
    Editions & Modules
    Standard
    $15
    per user/per month
    Advanced
    $25
    per user/per month
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Dropbox BusinessHipChat (discontinued)
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Dropbox BusinessHipChat (discontinued)
    Considered Both Products
    Dropbox
    Chose Dropbox Business
    We use many different file storage, versioning, sharing and document collaboration services. We are not exclusively using Dropbox. Rather, we use Dropbox Business when it is appropriate, like delivering to clients who use it. We also use it internally some, and as mentioned, we …
    Incentivized
    Chose Dropbox Business
    We thought that dropbox was more known and widespread and that it is more reliable than Mega so we have cut this contender.
    After the "cut" of Mega we moved to analyze Google Drive and we simply preferred the features of dropbox for business. We think is more user friendly for …
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    52 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    49 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    53 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    41 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    44 Answers
    No answers on this topic
    Features
    Dropbox BusinessHipChat (discontinued)
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox Business and HipChat (discontinued)
    Feature
    Dropbox Business
    9.0
    123 Ratings
    7% above category average
    HipChat (discontinued)
    6.3
    95 Ratings
    24% below category average
    Versioning9.096 Ratings00 Ratings
    Video files9.0107 Ratings6.585 Ratings
    Audio files9.1100 Ratings6.873 Ratings
    Document collaboration9.0113 Ratings00 Ratings
    Access control9.1120 Ratings6.660 Ratings
    File search8.9119 Ratings00 Ratings
    Device sync8.6117 Ratings6.055 Ratings
    Advanced security features00 Ratings5.949 Ratings
    Integrates with Google Drive00 Ratings6.027 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox Business and HipChat (discontinued)
    Feature
    Dropbox Business
    9.0
    122 Ratings
    4% above category average
    HipChat (discontinued)
    -
    Ratings
    User and role management9.0109 Ratings00 Ratings
    File organization9.1119 Ratings00 Ratings
    Device management9.0102 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox Business and HipChat (discontinued)
    Feature
    Dropbox Business
    9.1
    120 Ratings
    5% above category average
    HipChat (discontinued)
    -
    Ratings
    Performance9.1120 Ratings00 Ratings
    Reliability9.1120 Ratings00 Ratings
    Storage Reports9.188 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Dropbox Business and HipChat (discontinued)
    Feature
    Dropbox Business
    -
    Ratings
    HipChat (discontinued)
    7.3
    106 Ratings
    6% below category average
    Mobile Access00 Ratings7.397 Ratings
    Search00 Ratings7.2103 Ratings
    Communication
    Comparison of Communication features of Dropbox Business and HipChat (discontinued)
    Feature
    Dropbox Business
    -
    Ratings
    HipChat (discontinued)
    7.3
    132 Ratings
    9% below category average
    Chat00 Ratings7.7132 Ratings
    Notifications00 Ratings7.7130 Ratings
    Discussions00 Ratings6.5110 Ratings
    Surveys00 Ratings7.834 Ratings
    Internal knowledgebase00 Ratings7.043 Ratings
    Integrates with GoToMeeting00 Ratings7.023 Ratings
    Best Alternatives
    Dropbox BusinessHipChat (discontinued)
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dropbox BusinessHipChat (discontinued)
    Likelihood to Recommend
    8.6
    (123 ratings)
    6.8
    (133 ratings)
    Likelihood to Renew
    5.0
    (4 ratings)
    9.8
    (2 ratings)
    Usability
    9.0
    (19 ratings)
    7.2
    (8 ratings)
    Availability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (27 ratings)
    7.1
    (7 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    8.4
    (3 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    7.6
    (8 ratings)
    Product Scalability
    9.0
    (2 ratings)
    7.2
    (10 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Dropbox BusinessHipChat (discontinued)
    Likelihood to Recommend
    Dropbox
    Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
    Read full review
    Discontinued Products
    Well suited for
    Cross-teams communication.
    Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
    Not suited for:
    Lacks apps integration like Slack.
    Lacks quality with video calls.
    Slow file transfer for large files.
    Frequent downtime due to app instability.
    Incentivized
    Read full review
    Pros
    Dropbox
    • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
    • Dropbox Business provides a means to safely store our documents without having to have physical copies.
    • Dropbox also allows for easy organization of our documents in folders and such in the system.
    Incentivized
    Read full review
    Discontinued Products
    • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
    • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
    • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
    • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
    Incentivized
    Read full review
    Cons
    Dropbox
    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Incentivized
    Read full review
    Discontinued Products
    • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
    • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
    • Video and audio calls are pretty useless, they're slow and not always work.
    • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Incentivized
    Read full review
    Discontinued Products
    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Incentivized
    Read full review
    Usability
    Dropbox
    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Incentivized
    Read full review
    Discontinued Products
    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Dropbox
    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Dropbox
    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Incentivized
    Read full review
    Discontinued Products
    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Incentivized
    Read full review
    Implementation Rating
    Dropbox
    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Incentivized
    Read full review
    Discontinued Products
    I don't have insights as I was not a part of the implementation. However, I love the end product
    Incentivized
    Read full review
    Alternatives Considered
    Dropbox
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
    Read full review
    Discontinued Products
    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Incentivized
    Read full review
    Scalability
    Dropbox
    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Incentivized
    Read full review
    Discontinued Products
    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Incentivized
    Read full review
    Return on Investment
    Dropbox
    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Incentivized
    Read full review
    Discontinued Products
    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Incentivized
    Read full review
    ScreenShots

    HipChat (discontinued) Screenshots

    Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).