Likelihood to Recommend Engagedly has a huge range of possibilities and we chose it because of all the functionalities it offers. I'm not marking my rating a 9 or 10 because of the UI. If you're an active user (e.g. in the people department) then you get used to the UI fast enough. However, if you only use it twice per year (like all our other users) it can be difficult to find what you need. That being said, Engagedly offers a truly broad range of HR-related functionalities and we're very happy about that!
Read full review I would recommend Paylocity to any organization with manual processes that would like to reduce human error and wasted steps. I would also recommend it for an agency that would like to customize its approach to recruitment, performance management, etc. However, I have found it less helpful for our accounting team because we have a complicated grants billing process and constantly struggle to code our labor appropriately to the right grants.
Read full review Pros setting up review cycles so they can be repeated and capture all data along the way creating the structure of a goal from individual all the way up to the company that is easily tracked employee engagement/recognition that our employees are actually excited about Read full review compensation plans benefits enhanced payroll--it's robust and relatively easy and straightforward to use Community! this was one we were excited about most to offer folks, as not everyone has company email Customer Service!!!!!!!!! I cannot say enough good things about our experience with our account manager ([...]), and most recently with the person helping with benefit open enrollment ([...]). They have truly made all the difference for our experience. LOVE that Paylocity quarterbacks OE changes for us!! Read full review Cons performance management - setting this up is quite complicated reports in all sections aren't always user friendly no help videos in the new U.I The survey module is quite basic, you cant set up surveys with answers that lead to different routes, i.e. if no ask this, if yes ask that Read full review I would like to see a Community forum that allows users to answer each other's questions to cut down on the need for service tickets. I would like the ability to download the Journal entries out of Paylocity. Not being able to create an excel report of time punches beyond one year from the current date is limiting. Read full review Likelihood to Renew We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
Read full review Usability I find Paylocity to be almost too robust so that its functionalities are sometimes too complex to use. Sometimes it appears that they don't get a user's experience and keep a software developers mindset which doesn't always work well with users that are not at their technical level of expertise. A perfect example is the way the payroll dashboard USED to look compared to the recent update
Read full review Reliability and Availability I can always call the direct number and there is a representative always available to answer questions. I can also email the service desk for Paylocity or my representative and they are pretty quick to respond if we are having issues
Read full review Performance We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
Read full review Support Rating Absolutely! We love engagedly because we haven't faced any kind of lagging or such issues in website. It also has a convenient app through which you can access everything. They are very polite and address to each and every query relating to software which may cause hinderence in the process.
Read full review Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
Read full review In-Person Training I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
Read full review Online Training The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
Read full review Implementation Rating I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
Read full review Alternatives Considered We used
SharePoint Forms to make customized forms for ourselves but it did not work well. Our IT needed to build a system from scratch with a help of an external developer team and they were simply not capable of creating something that complicated. Engagedly already has a great platform and it was a life saver for us that we can just start using after the streamlined implementation period for a brief period of time. With
SharePoint , we kept having weekly meetings for over 1.5 years to fix bugs, add necessary functions, etc. after the implementation.
Read full review I have processed payroll manually using products such as ADP, Sentric, and Paycor, and Paylocity has towered over these products in terms of accuracy, training, and reporting. I would recommend Paylocity to anyone. As we get closer to using time and labor, I feel confident that Paylocity will provide the same level of excellence as the payroll product.
Read full review Contract Terms and Pricing Model Include more services in the packages they offer.
Read full review Scalability Our main function for Paylocity is payroll, data insights for employee working hours and onboarding. This has been a very reliable source for us for these functions. Payroll has been extremely easy to do using Paylocity. The onboarding process is very simple for new hires and makes the process run smooth. It is easy to find the information you are looking for while on Paylocity.
Read full review Professional Services Support is quick and proffessional
Read full review Return on Investment We haven't used it long enough to calculate ROI (YET), but - we've had EEs who never engaged with performance management before who are excited to use the program It has already provided a better framework to set up goals for our teams Neg impact - limited feed of info from HRIS - requires some manual data to uploaded. Read full review We went from PAPER payroll processing to Paylocity - this has been a major money saver for us. We now have clean data on approving raises, bonus payments, and other employee changes. When we do our annual audit, we can pull clean reports to reconcile payments. Read full review ScreenShots