TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Chat

    Score7.9 out of 10
    N/AGoogle Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A

    WhatsApp Business

    Score9 out of 10
    N/AWhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.N/A

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    Google ChatWhatsApp BusinessZoom Workplace
    Editions & Modules
    No answers on this topic
    WhatsApp Business
    Free
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    Google ChatWhatsApp BusinessZoom Workplace
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Community Pulse
    Google ChatWhatsApp BusinessZoom Workplace
    Considered Multiple Products
    Google
    Chose Google Chat
    [Google Hangouts Chat] is low cost, easy to use, and built into most Android smartphones.
    Incentivized
    Chose Google Chat
    Schools, in my area at least, are not being allowed to use Zoom because of incidences of security breaches known as "Zoom bombs," so the schools here chose to use Google Hangouts Chat. That means if I want to talk to the kids or the teachers, I need to use Google Hangouts Chat.
    Incentivized
    Meta Platforms Inc
    Chose WhatsApp Business
    WhatsApp has been my choice for a few reasons. 1) being already sth I use everyday 2) more reasonable in terms of pricing compared to Zoom and others 3) more widely accepted, compared to Telegram and viber. The familiarity of WhatsApp I think is the winner here. Others are …
    Incentivized
    Chose WhatsApp Business
    We opted for Whatsapp Business for [a] large number of adept people. Compared to other products, Whatsapp has already been disseminated all over the world, which makes it much easier for users to use. The fact that we can use it on cell phones and computers brings us even more …
    Incentivized
    Zoom
    Chose Zoom Workplace
    A better video experience and better chat experience. I love being able to have a chat with myself to save important information only I can see. I like that you can create favorites and group chats as well. Teams video quality was lacking, and Google Chat, funny enough, had …
    Incentivized
    Chose Zoom Workplace
    Zoom Workplace is more of robust program, however I have found the alternatives to be good as well at no or much less of a cost.
    Incentivized
    Chose Zoom Workplace
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and …
    Incentivized
    Chose Zoom Workplace
    There are some features that I would like to see in Zoom Workplace that are available in the others. I think Teams and Google are also better if your internet connection is not at full strength as well. With much of the team either fully remote or hybrid, it is nice to have …
    Incentivized
    Chose Zoom Workplace
    Zoom is at the bottom of the other products due to its barebones chat and messaging systems. It's a super basic chat mechanism that doesn't have many other functions—akin to AOL back in the early 2000s. It's difficult to share things and communicate complex ideas. However, we …
    Incentivized
    Chose Zoom Workplace
    Better security control, where only hosts can control many features. In Teams anyone can spotlight, or mute participants.
    Incentivized
    Chose Zoom Workplace
    Zoom is 100% superior in almost all aspects compared to its 2 main competitors: Microsoft Teams and Skype. Only a few organizations in the Australian Education sector use Skype anymore. There are several universities and organizations that are forced to use Teams by their …
    Incentivized
    Chose Zoom Workplace
    Zoom app is user friendly, it is also very fun to use. We chose zoom over other apps because of its efficiency and better functionality. Because of Zoom, we've all become great communicators. Also, since it is widely used by business owners and corporations, people are counting …
    Incentivized
    Chose Zoom Workplace
    I think without any doubt Zoom is an amazing application. so there was no question in choosing another product over Zoom. Most of the people use Zoom so people doesn't have to add any tool to run the application
    Incentivized
    Chose Zoom Workplace
    We devised our specifications and evaluated the following products and Zoom has most of the features that we required for our business. The most prominent and frequently used features among our organization is breakout rooms. This minimizes the urgency to buy multiple licenses …
    Incentivized
    Chose Zoom Workplace
    We started testing the tool and quickly changed everything. We chose to use it because it worked very well and with a higher quality than expected. Today we do not think of using another tool because it is meeting all our needs. We managed to keep the team updated and united, …
    Incentivized
    Chose Zoom Workplace
    Zoom, in my opinion, was the best option to use because of the great video and audio quality. The other options has a big delay the voice of the participants and the video quality is not great. Zoom is also a lot more stable in terms of control over the participants you can …
    Incentivized
    Chose Zoom Workplace
    Zoom is easier to use than Google Hangouts and Skype, both of which can be very cumbersome. Also, while Google Hangouts has made some changes to its services it still lags behind Zoom. WhatsApp is the easiest to use but has fewer capabilities than Zoom. Zoom is easy to use, …
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    24 Answers
    100%
    Would buy again
    24 Answers
    92%
    Would buy again
    412 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    26 Answers
    100%
    Delivers good value for the price
    23 Answers
    93%
    Delivers good value for the price
    386 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    24 Answers
    100%
    Happy with the feature set
    24 Answers
    95%
    Happy with the feature set
    437 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    95%
    Lived up to sales and marketing promises
    21 Answers
    92%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    21 Answers
    95%
    Implementation went as expected
    327 Answers
    Features
    Google ChatWhatsApp BusinessZoom Workplace
    Project Management
    Comparison of Project Management features of Google Chat and WhatsApp Business and Zoom Workplace
    Feature
    Google Chat
    8.3
    26 Ratings
    7% above category average
    WhatsApp Business
    -
    Ratings
    Zoom Workplace
    -
    Ratings
    Task Management8.014 Ratings00 Ratings00 Ratings
    Gantt Charts8.29 Ratings00 Ratings00 Ratings
    Scheduling8.616 Ratings00 Ratings00 Ratings
    Workflow Automation7.412 Ratings00 Ratings00 Ratings
    Mobile Access9.225 Ratings00 Ratings00 Ratings
    Search9.123 Ratings00 Ratings00 Ratings
    Visual planning tools7.713 Ratings00 Ratings00 Ratings
    Communication
    Comparison of Communication features of Google Chat and WhatsApp Business and Zoom Workplace
    Feature
    Google Chat
    8.9
    26 Ratings
    11% above category average
    WhatsApp Business
    -
    Ratings
    Zoom Workplace
    -
    Ratings
    Chat9.826 Ratings00 Ratings00 Ratings
    Notifications9.126 Ratings00 Ratings00 Ratings
    Discussions8.824 Ratings00 Ratings00 Ratings
    Surveys9.417 Ratings00 Ratings00 Ratings
    Internal knowledgebase8.915 Ratings00 Ratings00 Ratings
    Integrates with GoToMeeting8.07 Ratings00 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.215 Ratings00 Ratings00 Ratings
    Integrates with Outlook9.06 Ratings00 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Google Chat and WhatsApp Business and Zoom Workplace
    Feature
    Google Chat
    8.6
    26 Ratings
    7% above category average
    WhatsApp Business
    -
    Ratings
    Zoom Workplace
    -
    Ratings
    Versioning8.817 Ratings00 Ratings00 Ratings
    Video files7.623 Ratings00 Ratings00 Ratings
    Audio files7.922 Ratings00 Ratings00 Ratings
    Document collaboration8.021 Ratings00 Ratings00 Ratings
    Access control9.318 Ratings00 Ratings00 Ratings
    Advanced security features9.319 Ratings00 Ratings00 Ratings
    Integrates with Google Drive8.115 Ratings00 Ratings00 Ratings
    Device sync9.624 Ratings00 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Google Chat and WhatsApp Business and Zoom Workplace
    Feature
    Google Chat
    -
    Ratings
    WhatsApp Business
    -
    Ratings
    Zoom Workplace
    8.5
    1004 Ratings
    1% above category average
    High quality audio00 Ratings00 Ratings8.8996 Ratings
    High quality video00 Ratings00 Ratings8.9996 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Google Chat and WhatsApp Business and Zoom Workplace
    Feature
    Google Chat
    -
    Ratings
    WhatsApp Business
    -
    Ratings
    Zoom Workplace
    8.7
    1004 Ratings
    2% above category average
    Desktop sharing00 Ratings00 Ratings9.31003 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Google Chat and WhatsApp Business and Zoom Workplace
    Feature
    Google Chat
    -
    Ratings
    WhatsApp Business
    -
    Ratings
    Zoom Workplace
    8.7
    1010 Ratings
    2% above category average
    Calendar integration00 Ratings00 Ratings9.0921 Ratings
    Meeting initiation00 Ratings00 Ratings9.1984 Ratings
    Record meetings / events00 Ratings00 Ratings9.2959 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Google Chat and WhatsApp Business and Zoom Workplace
    Feature
    Google Chat
    -
    Ratings
    WhatsApp Business
    -
    Ratings
    Zoom Workplace
    8.5
    872 Ratings
    2% above category average
    Live chat00 Ratings00 Ratings9.1854 Ratings
    Online Events Security
    Comparison of Online Events Security features of Google Chat and WhatsApp Business and Zoom Workplace
    Feature
    Google Chat
    -
    Ratings
    WhatsApp Business
    -
    Ratings
    Zoom Workplace
    8.9
    862 Ratings
    11% above category average
    User authentication00 Ratings00 Ratings8.9753 Ratings
    Participant roles & permissions00 Ratings00 Ratings8.7827 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Google Chat and WhatsApp Business and Zoom Workplace
    Feature
    Google Chat
    -
    Ratings
    WhatsApp Business
    -
    Ratings
    Zoom Workplace
    8.1
    234 Ratings
    4% below category average
    Hosted PBX00 Ratings00 Ratings8.3111 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings00 Ratings7.8139 Ratings
    Directory of employee names00 Ratings00 Ratings8.2216 Ratings
    Call Management
    Comparison of Call Management features of Google Chat and WhatsApp Business and Zoom Workplace
    Feature
    Google Chat
    -
    Ratings
    WhatsApp Business
    -
    Ratings
    Zoom Workplace
    8.2
    262 Ratings
    6% below category average
    Answering rules00 Ratings00 Ratings8.6190 Ratings
    Call recording00 Ratings00 Ratings8.7238 Ratings
    Call park00 Ratings00 Ratings7.9146 Ratings
    Call screening00 Ratings00 Ratings8.1163 Ratings
    Message alerts00 Ratings00 Ratings8.2208 Ratings
    Business SMS/External Messaging00 Ratings00 Ratings8.0134 Ratings
    Voicemail Transcription00 Ratings00 Ratings8.0181 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Chat and WhatsApp Business and Zoom Workplace
    Feature
    Google Chat
    -
    Ratings
    WhatsApp Business
    -
    Ratings
    Zoom Workplace
    8.8
    295 Ratings
    0% below category average
    Mobile app for iOS00 Ratings00 Ratings8.8261 Ratings
    Mobile app for Android00 Ratings00 Ratings8.9180 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Google Chat and WhatsApp Business and Zoom Workplace
    Feature
    Google Chat
    -
    Ratings
    WhatsApp Business
    -
    Ratings
    Zoom Workplace
    8.7
    247 Ratings
    3% above category average
    Centralized communications management00 Ratings00 Ratings9.0197 Ratings
    Team messaging00 Ratings00 Ratings8.9213 Ratings
    Team document sharing00 Ratings00 Ratings8.6191 Ratings
    Call and meeting analytics00 Ratings00 Ratings8.4200 Ratings
    Best Alternatives
    Google ChatWhatsApp BusinessZoom Workplace
    Small Businesses
    Flock
    Score9.5 out of 10
    Telegram
    Score9 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Telegram
    Score9 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Telegram
    Score9 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Google ChatWhatsApp BusinessZoom Workplace
    Likelihood to Recommend
    9.2
    (26 ratings)
    9.2
    (24 ratings)
    8.8
    (1068 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    -
    (0 ratings)
    9.4
    (27 ratings)
    Usability
    8.9
    (9 ratings)
    8.5
    (5 ratings)
    9.4
    (46 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    7.3
    (3 ratings)
    8.3
    (4 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    6.4
    (11 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Google ChatWhatsApp BusinessZoom Workplace
    Likelihood to Recommend
    Google
    It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
    Incentivized
    Read full review
    Meta Platforms Inc
    By using WhatsApp Business, I can now respond to customers faster, keep them updated about new deals, and even send out surveys to understand their needs. The ability to send stickers and photos makes the app more interactive and engaging. It easily beats other social networks in terms of the quality and quantity of messages sent, which is a good thing for businesses.
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    Google
    • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
    • Scheduling a meeting with someone is very easy on Google Chat.
    • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
    Incentivized
    Read full review
    Meta Platforms Inc
    • Easy to use by registering a phone number as your personal WhatsApp number and attaching your company profile by opening and closing your image to your product.
    • Fast and accurate connection.
    • It allows you to split chat between business and personal as WhatsApp Business and Personal can be downloaded on the same smartphone by registering a different number.
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Google
    • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
    • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
    • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
    Incentivized
    Read full review
    Meta Platforms Inc
    • UI/UX of WhatsApp has room for improvement. The goal should be to add more features for business interactions outside of the everyday messenger. (interface wise, not feature wise)
    • Multi-device use is added but it's still not as flexible and fast as other messengers like Telegram
    • File transfer is time consuming and troublesome. It also has limits.
    Incentivized
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Google
    As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
    Incentivized
    Read full review
    Meta Platforms Inc
    Most reliable app for business and personal use. I rely on it with any hesitation. Its encrypted chatting system impresses me a lot. Easy file transfer is also appreciated. Maximum people use this app, so I can communicate with most people through this. It makes my life more comfortable.
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    Meta Platforms Inc
    No answers on this topic
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Google
    No answers on this topic
    Meta Platforms Inc
    No answers on this topic
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Google
    I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
    Incentivized
    Read full review
    Meta Platforms Inc
    There were some issues in the beginning when the app used to get hanged. We had emailed customer support, and we received a response promptly. There was an issue with the phone where some updates had to be downloaded. You can also complete a form online to contact customer support. The staff can speak many languages
    Incentivized
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Implementation Rating
    Google
    No answers on this topic
    Meta Platforms Inc
    No answers on this topic
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    Google
    Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
    Incentivized
    Read full review
    Meta Platforms Inc
    In a business organisation communication is the main factor for the development. And WhatsApp Business is the most perfect software for it. The software is designed with full of perfect features for the better communication. It performs very effectively than other software. I am fully satisfied with the features of the software. A superb software to me.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Google
    No answers on this topic
    Meta Platforms Inc
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    Google
    No answers on this topic
    Meta Platforms Inc
    No answers on this topic
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    Google
    No answers on this topic
    Meta Platforms Inc
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    Google
    • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
    • I hope we can make it on our own choice of colors to heightened workers vibe
    • It is connected to your email
    Incentivized
    Read full review
    Meta Platforms Inc
    • With WhatsApp Business help, productivity has risen while email and text messages continue to be used.
    • It’s helpful to adapt, have a positive business return, and use WhatsApp Business groups to manage communication with specific people.
    • Integrating the company and the improvement of its visibility allowed for better optimization of customer engagement.
    Incentivized
    Read full review
    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
    Read full review
    ScreenShots

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.