Google Drive vs. HipChat (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Drive
Score 8.7 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
HipChat (discontinued)
Score 9.1 out of 10
N/A
Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Pricing
Google DriveHipChat (discontinued)
Editions & Modules
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Offerings
Pricing Offerings
Google DriveHipChat (discontinued)
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for students, educators, and non profit organizations.For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)
More Pricing Information
Community Pulse
Google DriveHipChat (discontinued)
Considered Both Products
Google Drive
Chose Google Drive
I think Google Drive offered a bit more of a comprehensive way for all team members within our company to have the same level of access without incurring additional costs.
HipChat (discontinued)

No answer on this topic

Top Pros
Top Cons
Features
Google DriveHipChat (discontinued)
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Drive
8.6
203 Ratings
2% above category average
HipChat (discontinued)
6.3
95 Ratings
25% below category average
Versioning8.3179 Ratings00 Ratings
Video files7.9172 Ratings6.585 Ratings
Audio files8.0166 Ratings6.873 Ratings
Document collaboration9.1200 Ratings00 Ratings
Access control8.8198 Ratings6.660 Ratings
File search8.9202 Ratings00 Ratings
Device sync9.0189 Ratings6.055 Ratings
Advanced security features00 Ratings5.949 Ratings
Integrates with Google Drive00 Ratings6.027 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Google Drive
8.4
197 Ratings
3% below category average
HipChat (discontinued)
-
Ratings
User and role management8.4186 Ratings00 Ratings
File organization8.1196 Ratings00 Ratings
Device management8.799 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Google Drive
8.8
197 Ratings
4% above category average
HipChat (discontinued)
-
Ratings
Performance8.7195 Ratings00 Ratings
Reliability9.1197 Ratings00 Ratings
Storage Reports8.587 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Google Drive
-
Ratings
HipChat (discontinued)
7.3
106 Ratings
7% below category average
Mobile Access00 Ratings7.397 Ratings
Search00 Ratings7.2103 Ratings
Communication
Comparison of Communication features of Product A and Product B
Google Drive
-
Ratings
HipChat (discontinued)
7.3
132 Ratings
9% below category average
Chat00 Ratings7.7132 Ratings
Notifications00 Ratings7.7130 Ratings
Discussions00 Ratings6.5110 Ratings
Surveys00 Ratings7.834 Ratings
Internal knowledgebase00 Ratings7.043 Ratings
Integrates with GoToMeeting00 Ratings7.023 Ratings
Best Alternatives
Google DriveHipChat (discontinued)
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
HCL Connections
HCL Connections
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Google DriveHipChat (discontinued)
Likelihood to Recommend
8.7
(204 ratings)
6.8
(133 ratings)
Likelihood to Renew
9.9
(5 ratings)
9.8
(2 ratings)
Usability
8.6
(36 ratings)
7.2
(8 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(7 ratings)
-
(0 ratings)
Support Rating
7.7
(48 ratings)
7.1
(7 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(3 ratings)
8.4
(3 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
7.6
(8 ratings)
Product Scalability
10.0
(1 ratings)
7.2
(10 ratings)
User Testimonials
Google DriveHipChat (discontinued)
Likelihood to Recommend
Google
Talking about being well-suited, Uplode and the download process are good. It shows how much has been completed, which helps the user know whether the download is a success or failure. This is not in Outlook. Regarding less appropriate, it should provide a document edit facility and document compression so that all file-related work can be completed in one place.
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Atlassian
Well suited for
Cross-teams communication.
Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
Not suited for:
Lacks apps integration like Slack.
Lacks quality with video calls.
Slow file transfer for large files.
Frequent downtime due to app instability.
Read full review
Pros
Google
  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
Read full review
Atlassian
  • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
  • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
  • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
  • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
Read full review
Cons
Google
  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
Read full review
Atlassian
  • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
  • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
  • Video and audio calls are pretty useless, they're slow and not always work.
  • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
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Likelihood to Renew
Google
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
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Atlassian
If they fix the bugs the last update gave that are causing hipchat to crash more often.
Read full review
Usability
Google
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
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Atlassian
The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
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Reliability and Availability
Google
Always available
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Atlassian
No answers on this topic
Performance
Google
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
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Atlassian
No answers on this topic
Support Rating
Google
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
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Atlassian
HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
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In-Person Training
Google
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
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Atlassian
No answers on this topic
Implementation Rating
Google
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
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Atlassian
I don't have insights as I was not a part of the implementation. However, I love the end product
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Alternatives Considered
Google
Apple Drive dosn't offer that much storage and doesn't provide vast features with collaborative tools like docs , spreadsheet and forms etc. Google drive also allows you to search for files and folders that contain certain words in their title or content in any perticular file. therefore search is very deep and reliable and hepls to access your data easily
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Atlassian
We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
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Scalability
Google
I have always been able to access
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Atlassian
Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
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Return on Investment
Google
  • It has given our operation remote capabilities
  • Easier to access and understand client's need through collaborative enviroment
  • availability to digital resources fast and easy
  • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
  • our operation became easier for new staff to get onboard: small learning curve to use it
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Atlassian
  • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
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ScreenShots

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives

HipChat (discontinued) Screenshots

Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).