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Google Workspace vs. Microsoft 365 vs. Microsoft Power Automate

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Workspace

    Score9.1 out of 10
    N/AGoogle Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.

    $6

    per month per user

    Microsoft 365

    Score8.7 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    Microsoft Power Automate

    Score8.5 out of 10
    N/AMicrosoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.

    $15

    per month per user

    Pricing
    Google WorkspaceMicrosoft 365Microsoft Power Automate
    Editions & Modules
    Business Starter
    $6
    per user/per month
    Business Standard
    $12
    per user/per month
    Business Plus
    $18
    per user/per month
    Enterprise
    Contact sales team
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Power Automate Premium
    $15
    per month per user
    Power Automate Process
    $150
    per month per bot
    Hosted RPA add-on
    $215
    per month per bot
    Process Mining add-on
    $5,000
    per month per tenant
    Offerings
    Pricing Offerings
    Google WorkspaceMicrosoft 365Microsoft Power Automate
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details—*When billed annually.—
    More Pricing Information
    Community Pulse
    Google WorkspaceMicrosoft 365Microsoft Power Automate
    Considered Multiple Products
    Google
    Chose Google Workspace
    Google Workspace is in a good competition with Microsoft 365 and is ahead in many areas. Although MS365 is moving in the 'cloud' direction, Google has always been 'cloud' based and is still ahead in that area. For newer, smaller companies, Workspace is a great choice. For …
    Incentivized
    Chose Google Workspace
    Google got a good jumpstart on building out a more comprehensive and consolidated platform. Microsoft has been around such a long time that they still have some archaic tech debt in their platform. Dropbox feels like it decided to pursue the more comprehensive suite a little …
    Incentivized
    Chose Google Workspace
    Google Workspace offers many more collaboration tools then the Microsoft products. Although the Microsoft products are familiar to so many people, picking up The Google suite of tools is easy. Google also allows us to truly be in the cloud and work from any device from …
    Incentivized
    Chose Google Workspace
    We used before on my previous role Microsoft teams where you can only casually exchange messages, but Google Workspace allows me to access all the applications that I need in just once access without closing the window that I'm currently working on and it can be used to email …
    Incentivized
    Chose Google Workspace
    I find Workspace easier to use and manage, better security, and the gmail interface and features is way better. Plus 3rd party integrations. Support sucks though from my experience. Most other email solutions do not enforce authentication and domain alignment or have MFA, which …
    Incentivized
    Chose Google Workspace
    Google Workspace's web-based word processing apps are much more robust than Microsoft's equivalent. For example, multiple users working on a single google docs document will very rarely run into issues with synching or continuity, whereas Microsoft's online Word is not as …
    Incentivized
    Chose Google Workspace
    Google Workspace is a formidable opponent to Microsoft 365. It provides all of the solutions that 365 does, but does it with more finesse. I find it easier to navigate Google Workspace than I do 365, especially when comparing Google Drive to Microsoft OneDrive. Google Drive is …
    Incentivized
    Chose Google Workspace
    I've used Office 365 in the past, along with some of Zoho's tools, and none of them have delivered the experience that I get from Google Workspace. Office 365 was slow and cumbersome when I evaluated it, and the interoperability of Google apps far surpasses that which I can get …
    Incentivized
    Chose Google Workspace
    There are lots of things that Microsoft 365 does better than Workspace. The problem is that I am stuck in the Google world. It would take way too much time and energy to change platforms. There are lots of other options to choose from but none of them are perfect. Workspace is …
    Incentivized
    Chose Google Workspace
    The tools are similar, however, in Excel and Sheets specifically, Microsoft is much more useful in transforming and manipulating a lot of data.
    Incentivized
    Chose Google Workspace
    From an ease of use standpoint, Google Workspace is far simpler and easier to use. It offers what we need where Office offers too much of each app/service adding complexity over convenience. Our prior use of Office and even some occasional use of 365 just as a backup is often …
    Incentivized
    Chose Google Workspace
    I believe Google tops Microsoft in all areas EXCEPT the office applications. I prefer Gmail, Drive, and Google Video Meetings to Outlook, OneDrive, and Teams meetings, but that could just be me. In my experience, it has been easier to use these applications without much trouble …
    Incentivized
    Chose Google Workspace
    We previously used Zoho Suite free tier. Deliverability was good and their spam protection was almost as good as Google's. The one drawback to Zoho was the inability to host more than one domain. Zoho's paid tier is cheaper than Google's, but [I feel] you don't get the same …
    Incentivized
    Chose Google Workspace
    There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. …
    Incentivized
    Chose Google Workspace
    They are different. Over the years, one has had better support than the other. Google support is good, there have been times Microsoft support was awful, and times when it was significantly better. For me, Outlook is just a drain on resources. Word is that my primary word …
    Incentivized
    Chose Google Workspace
    Office365 did not exist when we moved to Google. At this point they are quite similar in capabilities.

    0365 has slightly more granular administration and compliance features and slightly lower barrier to entry for existing orgs that are already heavy users of Microsoft …
    Incentivized
    Chose Google Workspace
    From the get-go Google Workspace is more polished, which makes sense given they've had a several-year lead on Microsoft in the cloud productivity space. Google's apps and third-party support [are] still miles ahead of Microsoft, this is in part due to the fact Google has run …
    Incentivized
    Chose Google Workspace
    Google Workspace [(formerly G Suite)] shares many features with it's alternatives. Ultimately, we chose Google Workspace, for now, due to it's superior spam filtering and the feedback we receive from our employees on ease of use using the tools. In addition, the 3rd party …
    Incentivized
    Chose Google Workspace
    Cisco Meraki SM is definitely recommended for a basic, affordable MDM solution if you are using Google Workspace and want a lot of features. Google Workspaces in-built MDM is OK, but is missing a lot of features, especially for iOS management. The only exception to this is …
    Incentivized
    Chose Google Workspace
    Google Workspace is much easier to setup, manage, and integrate with third-party applications compared to Office 365. Though I prefer Excel & Word over Google Sheets & Docs, both are equally leveraged in the agency. I also appreciate that document collaboration with clients and …
    Incentivized
    Chose Google Workspace
    Google Workspace's premium feature includes its professional version of Gmail and Calendar functions but for our workforce, Google Chat has evolved to be one of the primary tools for team communication and collaboration.

    In terms of costs and ease of implementation, it is very …
    Incentivized
    Chose Google Workspace
    Google Drive [(formerly G Suite)] is so much better for collaboration than Microsoft Office. But Office is still used by so much of the world, it's necessary as well. Having Azure Active Directory for Windows is a nice addition to an onsite active directory, and offers many …
    Incentivized
    Chose Google Workspace
    Google offers a free version of Google Workspace for non-profits. So the price was pretty hard to beat. Of cloud based office communications platforms, Google offers a robust variety of tools. I find that I can trust the reliability of Google and did not have to worry about too …
    Incentivized
    Chose Google Workspace
    Google Workspace is so much easier to use particularly for remote teams and for collaboration than Microsoft products. It is simple to administrate while maintaining security needs as well. We found the functionality works more consistently and across all devices (Mac, PC, and …
    Incentivized
    Chose Google Workspace
    GSuite is a lot more intuitive and easier to get started right out of the gate without a tech team behind you. It has some really useful features that make day to day life simpler/more efficient (e.g. predictive text when composing emails). It also integrates better with third …
    Incentivized
    Microsoft
    Chose Microsoft 365
    Microsoft is leaps and bounds ahead of these product suites and is an ecosystem unto itself, except for Google Workspace, which offers more features in its online versions than Office Online.
    Incentivized
    Chose Microsoft 365
    In my opinion Microsoft 365 is the most complete out of the bunch because of the cloud and desktop apps, the easy expandability it brings in combination with Azure and Entra/Intune. I must say that Google Workspace is a close contender but the desktop apps are less complete in …
    Incentivized
    Chose Microsoft 365
    Microsoft 365 gives us a better offline experience, with the ability to have everything on my local device, but with automatic data sync to OneDrive when connected to the internet. The same with Outlook with a local version of the data. Many other systems use their "online" …
    Incentivized
    Chose Microsoft 365
    Microsoft is the most business friendly especially in the business sector. In the education sector it is not as popular but still wield a ton of respect. Microsoft has their strengths and often has more features than the typically user would need, which is both a strength and …
    Incentivized
    Chose Microsoft 365
    Microsoft 365 has a strong incumbency moat, where it can be more readily assumed that people know how to use it relative to other options in market.

    Incentivized
    Chose Microsoft 365
    Reduced compatibility with Office documents.
    Incentivized
    Chose Microsoft 365
    Microsoft 365 has very good security features and is one of the reliable product when it comes to security. It is very user friendly which makes it a popular choice amongst all users. Its frequently enhanced versions with new features added each time makes it a hot product in …
    Incentivized
    Chose Microsoft 365
    Personally I would prefer Google Workspace because it integrates better with the Android based tools that I already use. I also like how Google's Docs, Sheets, and Slides online functionality is their focus rather than an addon to get to the cloud. Google Workspace's sharing …
    Incentivized
    Chose Microsoft 365
    Microsoft set the standard by creating the suite of software that's included in MS 365. The software totally ubiquitous, with everyone from entry-level employees to seasoned executives being familiar with how it all works. It's also the gold standard worldwide, which means that …
    Incentivized
    Chose Microsoft 365
    I use Microsoft 365 alongside Google Workspace. Microsoft 365, specifically Excel, is far superior to Google Sheets apart from the ease of sharing documents Google Workspace programs allow. For some clients who are less comfortable with Google Workspace, Microsoft 365 is the …
    Incentivized
    Chose Microsoft 365
    While Google Workspace is cheaper initially, its feature set is not as robust and the end-user experience can't beat Microsoft's products. Integration with other products is also a factor and here Microsoft trumps Google Workspace again as it's pretty much the standard in …
    Incentivized
    Chose Microsoft 365
    I actually prefer Google Workspace over Microsoft 365. However, Microsoft 365 is a reliable solution that almost everyone knows how to easily navigate. That's why it's used in government and other large corporations. It's always going to be there - and the navigation/layout …
    Incentivized
    Chose Microsoft 365
    Google Workspace does offer a lot of collaborative features, and I believe they offered multiple people editing the same document at the same time before others. And Google Drive and other storage competitors were superior to OneDrive. However, Microsoft has clearly invested …
    Incentivized
    Chose Microsoft 365
    Notepad++ is a great, lightweight editor that doesn't have a same advanced features as Word, but has a very nice feel and can be better for simple text editing. Libre Office has roughly the same features as Microsoft 365, but the usability and intuitiveness is lacking. …
    Incentivized
    Chose Microsoft 365
    Even though we get the full suite of Google office applications with our Google Workplace account, Microsoft 365 is still the standard for business, so we use it to create documents that are used to communicate with other businesses.
    Incentivized
    Chose Microsoft 365
    Because of the ability to connect applications, Microsoft 365 seems to be more robust on the communication platform. Google Workspace has a few other benefits of the automatic Google drive synchronization, but outside of that, Microsoft easily makes it easier to choose with its …
    Incentivized
    Chose Microsoft 365
    I have used Apache's OpenOffice and Google's document software for many years due to the high cost of obtaining licensed copies of MS Office in the past. While those options worked, I was never fully satisfied with the reduced feature set that they offered. In addition, and …
    Incentivized
    Chose Microsoft 365
    I think the closest offering to Microsoft 365 on the market is Google Workspace. They have a pretty robust ecosystem as well. I don't think they measure up to Office 365 though. This year alone, we have helped 16 companies migrate from Google Workspaces to Microsoft 365.
    Incentivized
    Chose Microsoft 365
    Google Workspace is good on the cloud side but did not integrate with our CMS and lacked desktop apps which we find more full-featured. Apache OpenOffice and Libre integrate with our CMS but are not cloud-based and not near as many features/capabilities.
    Incentivized
    Chose Microsoft 365
    • Significantly cheaper and easier than maintaining and licensing an Exchange server locally and basically zero labor time with upkeep outside of account management is a massive time saver.
    • I've never been a big fan of G-Suite. Their email works but often is clunky to administer …
    Incentivized
    Chose Microsoft 365
    365 is a much deeper and broader platform than G-Suite. The Office suite (Word, Excel, PowerPoint...) has more features and is the de facto standard so it is more adoptable by our users. G-Suite has no equivalent to Teams and SharePoint. Document Management is basic at most. Up …
    Incentivized
    Chose Microsoft 365
    Haven't used any of the options in the drop down option listings. I've used G:Suite (Gmail, Google Calendar, Drive, etc.) and I think it has comparable functionality to Microsoft 365. If our organization shifted to G:Suite, it wouldn't be a difficult transition. But we're all …
    Incentivized
    Chose Microsoft 365
    I have used G Suite in a previous role and spent 1 year using it. I didn't enjoy it very much. I don't know if that is just because I am used to Office or if it is just an inferior application suite. I didn't feel like it had as many features or the same ability as Office - …
    Incentivized
    Chose Microsoft 365
    Microsoft Office 365 simply drives through the cloud platform allowing to set a huge variety of options that can be set from custom to standard software in a single package or just to set an specific range of options enabled to the end users, and given the chance to the company …
    Incentivized
    Chose Microsoft 365
    Google Docs and Sheets had more online functionality and storage for free.
    Incentivized
    Microsoft
    Chose Microsoft Power Automate
    We preferred PowerAutomate due to its integration and security within the M365 suite which our business was already using.
    Incentivized
    Chose Microsoft Power Automate
    I have only used Microsoft Power Automate as our organization is using microsoft ecosystem and i can access its features easily. With new features it is sufficient enough for my use as if now. I would recommend it for those who are in microsoft ecosystem to use it is capable …
    Incentivized
    Chose Microsoft Power Automate
    We're using both for different purposes
    Incentivized
    Chose Microsoft Power Automate
    The only other similar product I have used is Excel with advanced formular and macros, PA is by far more superior and easier for the laymen
    Incentivized
    Chose Microsoft Power Automate
    The tools competing with Microsoft flow have interesting features, but they fail when you need to use resources located internally in the company, such as databases and network file repositories, in your flow, in addition, the security, permissions, and authentication part is …
    Incentivized
    Chose Microsoft Power Automate
    N/A
    Incentivized
    Chose Microsoft Power Automate
    We were previously using on-prem Sharepoint and Exchange 2016. After migrating to 365 we realized it was hard to replicate this functionality without using power automate. We didn't look elsewhere because the license was included with our 365 subscriptions.
    Incentivized
    Chose Microsoft Power Automate
    I have not used any other RPA software since we are so invested in the Microsoft platform. This makes integration with everything from our ERP (Dynamics) to our daily workflow in emails, Teams, Word, Excel and others seamless and feel non-intrusive. At this point we don’t see …
    Incentivized
    Chose Microsoft Power Automate
    We are a full Microsoft Stack user. We use Power Apps for custom applications, Power BI for data analytics, Teams for communication and this software to tie all our solutions together. Microsoft Power Automate (formerly Microsoft Flow) has connectors into most, if not all, of …
    Incentivized
    Chose Microsoft Power Automate
    Microsoft Flow has a lot of resources to study, and it is from a reputed company.
    Incentivized
    Chose Microsoft Power Automate
    Like all plugin type enabler programs, Flow bridges a gap that SharePoint couldn't fill on its own. SharePoint allows for some helpful automation of collaboration, but where it falls short is where Flow has an opportunity to elaborate. On-Prem Nintex and SharePoint 2016 are …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    58 Answers
    96%
    Would buy again
    195 Answers
    93%
    Would buy again
    78 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    54 Answers
    97%
    Delivers good value for the price
    179 Answers
    96%
    Delivers good value for the price
    75 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    57 Answers
    98%
    Happy with the feature set
    198 Answers
    93%
    Happy with the feature set
    78 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    43 Answers
    94%
    Lived up to sales and marketing promises
    134 Answers
    94%
    Lived up to sales and marketing promises
    51 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    46 Answers
    95%
    Implementation went as expected
    142 Answers
    94%
    Implementation went as expected
    58 Answers
    Best Alternatives
    Google WorkspaceMicrosoft 365Microsoft Power Automate
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    Score10 out of 10
    Medium-sized Companies
    Apache OpenOffice
    Score9.3 out of 10
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    Score9.1 out of 10
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    Score7.3 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
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    Score9 out of 10
    ServiceNow AI Platform
    Score8.5 out of 10
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    User Ratings
    Google WorkspaceMicrosoft 365Microsoft Power Automate
    Likelihood to Recommend
    8.3
    (121 ratings)
    8.4
    (262 ratings)
    8.6
    (89 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    9.5
    (6 ratings)
    9.3
    (9 ratings)
    Usability
    8.5
    (12 ratings)
    8.7
    (30 ratings)
    9.0
    (7 ratings)
    Support Rating
    2.2
    (12 ratings)
    8.9
    (54 ratings)
    7.9
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.9
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    8.3
    (39 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    8.5
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Google WorkspaceMicrosoft 365Microsoft Power Automate
    Likelihood to Recommend
    Google
    Google Workspace does offer several different plans that can match well with the stage of your business. As your business grows, the higher plans can provide the better tooling or expanded features/products to scale with your needs. It would probably become very complicated to swap over to, if you are deeply embedded with another competitor. But, it could be a nice platform to consolidate several disconnected systems under one roof.
    Incentivized
    Read full review
    Microsoft
    Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
    Incentivized
    Read full review
    Microsoft
    Very useful RPA tools for automating processes with minimal coding and drag-and-drop functionality, with a wide variety of triggers, including scheduled time-based triggers and activity-based triggers, such as modifying a file/list in SharePoint to run a Power Automate flow. Very easy-to-use UI with native integration with every Microsoft product, and a very low automation failure rate for deployed workflows.
    Incentivized
    Read full review
    Pros
    Google
    • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
    • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
    • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
    Incentivized
    Read full review
    Microsoft
    • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
    • Easy embedding on SharePoint to broadcast all the content created in the different tools.
    • The office package is still robust with the good things from the past and new additions.
    Incentivized
    Read full review
    Microsoft
    • Sending confirmation email to clients and user once the flow is triggered.
    • Fetching or Dumping files from one location to another if the flow is triggered.
    • Schedule flow helps to send alerts and triggers the flow at a specific interval of time to carry out the required task.
    • Power Automate also be used to convert any file format to a specific file format and save it to the required location
    Incentivized
    Read full review
    Cons
    Google
    • Pricing is a little bit higher than other services
    • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
    • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
    Read full review
    Microsoft
    • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
    • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
    • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
    Incentivized
    Read full review
    Microsoft
    • Steep learning curve.
    • It can be slow to develop simple solutions compared to other automation platforms such as Smarsheet.
    • Troubleshooting and developing can be frustrating without proper access to edit the code directly.
    • Only able to edit through the GUI and with expressions.
    • Many ways to do the same thing can be frustrating when you need to rework your flow.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
    Incentivized
    Read full review
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Microsoft
    The tool is very useful when used with its various native connectors, taking great advantage of the integration between the components and systems of the Office365 universe. However, its cost is still high, and automation using more advanced components containing AI resources becomes unfeasible for some companies. Due to the financial crisis that many companies are currently experiencing, investment in automation systems or tools is taking a back seat.
    Incentivized
    Read full review
    Usability
    Google
    Google Workspace is incredibly intuitive and user friendly. It's easy to adopt through simple features, for example the prompts to enable Gemini on each call for note taking is reliable, and helps to stop you forgetting to use the feature. The main reason for a strong rating is the consistency and reliability, whilst there's definitely areas for improvement, for example additional calendar features (sharing), or deeper functionality in sheets. The level that it provides means that anyone adopting it will be able to take full use of features within a day or two. Gmail, calendar and the documentation suite contain all the basic features for a small / medium business to run at a high level day to day, with minimal downtime or learning curves.
    Incentivized
    Read full review
    Microsoft
    Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
    Incentivized
    Read full review
    Microsoft
    Power Automate features a clean and intuitive user interface that allows users to create, manage, and monitor workflows easily. The UI is designed to be accessible to both technical and non-technical users, with drag-and-drop functionality for building workflows. Power Automate supports integration with a wide range of Microsoft and third-party applications. This flexibility in integration allows users to automate workflows across various systems, enhancing overall productivity and efficiency.
    Incentivized
    Read full review
    Support Rating
    Google
    My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
    Incentivized
    Read full review
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
    Read full review
    Microsoft
    both Community support and Microsoft official support typically respond to (and resolve) reported issues in a VERY expedient manner, usually going above and beyond for education and bugfixing. I have been thoroughly impressed with the level of support I had been provided in the past.
    Incentivized
    Read full review
    In-Person Training
    Google
    No answers on this topic
    Microsoft
    No answers on this topic
    Microsoft
    after reviewing the main features of Power Automate, the Microsoft trainer focused on some of our real life use cases implementation, from simple to more advanced.
    Incentivized
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    Online Training
    Google
    No answers on this topic
    Microsoft
    No answers on this topic
    Microsoft
    although it was productive, it is more difficult to stay focused and in a 7 hours a day online training (including screen share issues and the fact that the trainer just can't precisely show the exact location of your mistake)
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    Implementation Rating
    Google
    nothing to say
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    Microsoft
    Everything works and I use it all the time.
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    Microsoft
    Overall, our experience implementing Microsoft Power Automate has been positive, with a relatively low barrier to entry and a fast time-to-value—especially because it integrates natively with Microsoft 365, which we were already using extensively. With Respect to migration, I had a very good experience where existing workflows were reviewed and simplified. Unnecessary steps were removed. Business rules were reimplemented using Power Automate logic. We migrated Approval workflows, email-based notifications, SharePoint-centric processes, and simple integrations.
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    Alternatives Considered
    Google
    There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.
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    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
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    Microsoft
    Microsoft Power Automate is worlds ahead of Zapier in so many ways. The looping, DOM access, and flow controls are much better. I feel that accessing different data within previous connectors used in a flow is much easier in Microsoft Power Automate as well. The custom connector creation process is a lot more pleasant in Microsoft Power Automate. The DateTime data type is handles MUCH better in Microsoft Power Automate, which is reason enough to use it.
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    Contract Terms and Pricing Model
    Google
    No answers on this topic
    Microsoft
    No answers on this topic
    Microsoft
    I have not done any participations
    Incentivized
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    Professional Services
    Google
    No answers on this topic
    Microsoft
    No answers on this topic
    Microsoft
    Microsoft's professional services provide hands-on support throughout the implementation lifecycle of Power Automate.This includes initial setup, configuration, integration with existing systems, testing, and deployment. They ensure that workflows are correctly designed, optimized for performance, and aligned with security best practices.
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    Return on Investment
    Google
    • Zero to no time managing tools allows us to focus on work saving us time and money
    • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
    • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
    Incentivized
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    Microsoft
    • We have a lot of nonprofit users, so they have a good ROI.
    • I like the constant updates without having to purchase the software repeatedly.
    • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
    • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
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    Microsoft
    • You can automate a lot of process very easy like automatic mails for status updates and such. This will save a lot of time and is more accurate, faster and up-to-date than a user can be.
    • Task approval is centralized and automatic reminders save us a lot of time.
    • The ROI is good if you have a lot of use cases and things to automate
    Incentivized
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    ScreenShots

    Microsoft Power Automate Screenshots

    Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)