What users are saying about
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Top Rated
1278 Ratings
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Top Rated
580 Ratings

GoToMeeting

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Top Rated
1278 Ratings
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Score 7.9 out of 100

Microsoft Teams

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Top Rated
580 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

GoToMeeting

All in all, GoToMeeting is a promising remote meeting software due to its limitless features and functionalities. It is a good software for attending the webinars and conducting online tutorials and teaching. As a teacher using it, this is so far one of the best pieces of software I've used because the video and audio are clear enough that all attendees understand easily.
Philip Mojares | TrustRadius Reviewer

Microsoft Teams

Can have group chats on topics that only concern a few employees. We have a Technology group where we add and brainstorm new applications and software that might be appropriate for our company. It's a good way to organize our ideas and thoughts without having to send out mass email chains and we can discuss the ideas at our next meeting. Microsoft Teams also lets us efficiently communicate with remote workers since email can lag. This allows almost real-time conversations and collaborations for our employees.
Karen Zelzer | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

GoToMeeting
7.8
Microsoft Teams
High quality audio
GoToMeeting
8.4
Microsoft Teams
High quality video
GoToMeeting
8.4
Microsoft Teams
Low bandwidth requirements
GoToMeeting
7.1
Microsoft Teams
Mobile support
GoToMeeting
7.5
Microsoft Teams

Screen Sharing

GoToMeeting
8.3
Microsoft Teams
Desktop sharing
GoToMeeting
8.9
Microsoft Teams
Whiteboards
GoToMeeting
7.8
Microsoft Teams

Online Meetings / Events

GoToMeeting
8.2
Microsoft Teams
Calendar integration
GoToMeeting
8.5
Microsoft Teams
Meeting initiation
GoToMeeting
8.4
Microsoft Teams
Integrates with social media
GoToMeeting
7.6
Microsoft Teams
Record meetings / events
GoToMeeting
8.2
Microsoft Teams
Slideshows
GoToMeeting
8.2
Microsoft Teams

Online Events Collaboration

GoToMeeting
8.2
Microsoft Teams
Live chat
GoToMeeting
8.3
Microsoft Teams
Audience polling
GoToMeeting
8.1
Microsoft Teams
Q&A
GoToMeeting
8.2
Microsoft Teams

Online Events Security

GoToMeeting
8.3
Microsoft Teams
User authentication
GoToMeeting
8.2
Microsoft Teams
Participant roles & permissions
GoToMeeting
8.3
Microsoft Teams
Confidential attendee list
GoToMeeting
8.4
Microsoft Teams

Project Management

GoToMeeting
Microsoft Teams
7.3
Task Management
GoToMeeting
Microsoft Teams
7.5
Gantt Charts
GoToMeeting
Microsoft Teams
6.0
Scheduling
GoToMeeting
Microsoft Teams
7.5
Workflow Automation
GoToMeeting
Microsoft Teams
7.0
Mobile Access
GoToMeeting
Microsoft Teams
8.6
Search
GoToMeeting
Microsoft Teams
7.8
Visual planning tools
GoToMeeting
Microsoft Teams
6.5

Communication

GoToMeeting
Microsoft Teams
7.9
Chat
GoToMeeting
Microsoft Teams
9.0
Notifications
GoToMeeting
Microsoft Teams
8.3
Discussions
GoToMeeting
Microsoft Teams
8.6
Surveys
GoToMeeting
Microsoft Teams
7.4
Internal knowledgebase
GoToMeeting
Microsoft Teams
7.3
Integrates with GoToMeeting
GoToMeeting
Microsoft Teams
7.0
Integrates with Gmail and Google Hangouts
GoToMeeting
Microsoft Teams
6.8
Integrates with Outlook
GoToMeeting
Microsoft Teams
9.0

File Sharing & Management

GoToMeeting
Microsoft Teams
8.2
Versioning
GoToMeeting
Microsoft Teams
8.0
Video files
GoToMeeting
Microsoft Teams
8.3
Audio files
GoToMeeting
Microsoft Teams
8.4
Document collaboration
GoToMeeting
Microsoft Teams
8.3
Access control
GoToMeeting
Microsoft Teams
7.8
Advanced security features
GoToMeeting
Microsoft Teams
7.7
Integrates with Google Drive
GoToMeeting
Microsoft Teams
8.2
Device sync
GoToMeeting
Microsoft Teams
8.7

Pros

GoToMeeting

  • On-Demand meetings. I am able to give clients my custom-URL so that if we are in the middle of a call and it would be helpful for them to view my screen, I just tell them the URL to enter and they are seamlessly connected without having to wait on me to email them a link.
  • Reliability. Unlike some other platforms I've used, I don't experience buffering or other technical issues.
  • Integration. GoToMeeting is integrated with my email platform so it's really easy to add GoToMeeting to every calendar invitation. It's also integrated with my marketing automation platform so that I can create custom landing pages for people to book meetings and seamlessly have their info go into my GoToMeeting account.
Nancy Hamlet | TrustRadius Reviewer

Microsoft Teams

  • Teams is particularly good at keeping conversation history in sync across multiple devices. Skype for business, which is Microsoft's other chat client, is particularly bad when it comes to this aspect.
  • The sidebar of the application window makes it easy to switch between all aspects of the application in one click. Easy switching between chat, notifications, and meetings.
  • Integrated hierarchy chart within each chat window easily allows you to see where an unfamiliar person you may be chatting with sits in terms of management level in the organization.
Gary Smolyak | TrustRadius Reviewer

Cons

GoToMeeting

  • Recording only included shared computer content-not video. Not great for employment searches or guest speakers to classes
  • Website made it hard to find the client to download. They were pushing you to use web interface but we prefer the program to be on our computers (in the dock on Macs)
Dylan Costa, CTS-D, DMC-E | TrustRadius Reviewer

Microsoft Teams

  • Lack of rollout plans from MS that businesses can use to improve user adoption.
  • Slack still has more connectors.
  • Meetings could more intuitive and most of the screen is just pictures of people.
  • The desktop application is very large and absorbs a lot of system resources.
  • Multiple users cannot share screens at once, one at a time only.
  • Can't choose where to put files from conversations, they automatically are put in a Teams SharePoint.
Justin Pink | TrustRadius Reviewer

Likelihood to Renew

GoToMeeting

GoToMeeting 8.2
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 10.0
Based on 1 answer
We are a MSFT shop.
Joel Martin | TrustRadius Reviewer

Usability

GoToMeeting

GoToMeeting 8.5
Based on 27 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.5
Based on 19 answers
It has a lot of great features and we are working to roll it out to our whole organization. It sometimes feels a little under-developed or maybe under used. There are some things I wish it did better - like integrating the group calendar rather than my own calendar and letting us have instant chat vs persistent.
Jill Liegghio | TrustRadius Reviewer

Support Rating

GoToMeeting

GoToMeeting 8.4
Based on 100 answers
When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
Parker O'Very | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.7
Based on 90 answers
Getting support for any MS Product kind of feels like pulling teeth. I have looked for support on the slowness of Teams to try and resolve it, but there is nothing really out there even from the MS reps other than deleting the hidden appsdata folder for Teams or uninstall/reinstall the software or just use the web-based Teams app.
Charles R. Coggins III | TrustRadius Reviewer

Alternatives Considered

GoToMeeting

There is little to choose from when looking at a lot of the platforms in terms of video quality and ease of use. I have preferred Zoom more recently as it seems to work a lot better. BlueJeans is excellent in terms of sounds and video quality as well. PowWow Now is much worse and Skype for Business is not as good in functionality terms either. Slack is fine for one-to-one calling but not web conferencing and I have not used Chantly. The key thing I have found GoToMeeting strongest with is setting up calls and calendaring.
Marc Duke | TrustRadius Reviewer

Microsoft Teams

Personally, I have used a number of applications similar to Teams for a variety of functions. However, with regard to my current organizational use, I would say my experience with Teams provides a much more well-rounded user experience than Skype for Business. Teams performs the functions of Skype and also integrates many other features integral to applications like Slack, Webex Teams, and Yammer. Teams also has the added benefit of being connected within the Microsoft network of apps. Users can leverage the powerful cloud computing of O365 in order to access other materials stored on the shared platform. This is a huge benefit of staying within the same ecosystem.
Joshua Melder | TrustRadius Reviewer

Return on Investment

GoToMeeting

  • Positive impact: higher participation in advisory board meetings - with increased attendance/participation from a very busy audience, this helps us accomplish our goals more so than strictly in-person attendance.
  • Positive impact: increased employee efficiency - employees/team members are able to effectively communicate and continue progress on team projects while remote/working from home, instead of having to reschedule due to conflcits.
Jodi Sassana | TrustRadius Reviewer

Microsoft Teams

  • We were already paying for Office 365 but now we got a great collaboration tool to go along with it.
  • We are able to stay connected with employees across the United States and no longer have to fly people back to headquarters for meetings and conferences, saving on transportation and lodging costs.
Michael Eberhard | TrustRadius Reviewer

Screenshots

Pricing Details

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$12/month1
Business$16/month2
EnterpriseCustom Pricing3
  1. 150 Participants
  2. 250 Participants
  3. 3,000 Participants
Additional Pricing Details

Microsoft Teams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Teams Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

GoToMeeting
8.1
Microsoft Teams
8.3

Likelihood to Renew

GoToMeeting
8.2
Microsoft Teams
10.0

Usability

GoToMeeting
8.5
Microsoft Teams
7.5

Support Rating

GoToMeeting
8.4
Microsoft Teams
7.7

Online Training

GoToMeeting
7.3
Microsoft Teams

Implementation Rating

GoToMeeting
10.0
Microsoft Teams

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