Groove, a Clari company vs. Yesware

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Groove, a Clari company
Score 8.7 out of 10
N/A
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove states they enable more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises.N/A
Yesware
Score 8.1 out of 10
N/A
Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.
$19
per month
Pricing
Groove, a Clari companyYesware
Editions & Modules
No answers on this topic
Pro
$19
per month
Premium
$45
per month
Enterprise
$85
per month
Offerings
Pricing Offerings
Groove, a Clari companyYesware
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsAnnual plans save up to 23%.
More Pricing Information
Community Pulse
Groove, a Clari companyYesware
Considered Both Products
Groove, a Clari company
Chose Groove, a Clari company
I have used both Cirrus Insight and Yesware in the past and they are great products as well. But none of them had the flow functionality of Groove and it just makes sense for sales. Cirrus did well with Salesforce syncing but lacked email functions. Yesware did a great job of …
Chose Groove, a Clari company
Although I wasn't the decision maker, I have found that Groove's data tracking is slightly more user friendly than Yesware. Additionally, Groove has made themselves fully available for any trouble shooting or tech issues which is such a value add to someone who can be a bit …
Chose Groove, a Clari company
It was out of my control. I'm a Yesware fan, but it lacks (or it used to lack) good Salesforce integration.

I would say Groove is the best common bulk outreach tool if you use Salesforce. You can easily send from contact records or Salesforce reports.
Chose Groove, a Clari company
Groove is way better than Yesware, on every level.
Chose Groove, a Clari company
We mostly used BCC to Salesforce for tracking prior to Groove - we had some users evaluate Yesware but the overall ease of use and tracking seemed better with Groove.
Chose Groove, a Clari company
Groove has way better features and is easier to use. Yesware did allow you to organize your flows by folder which was nice. I am not a fan of the labels in Groove, I think they are pointless.
Chose Groove, a Clari company
No communication between the legacy products, Xant and Yesware, so having a unified tool to look at my activity and tie pieces of an account together under a unified dashboard makes my life much easier. In addition to that, my connection on OmniDialer is much more reliable than …
Chose Groove, a Clari company
I believe everything from the layout to options in the tool is a lot less clunky looking than Yesware. I have found it is a lot easier to use and can handle sending out multi-touch campaigns better than Yesware also. Adding next steps and removing prospects also is more …
Chose Groove, a Clari company
I would have to say Groove is the best and most updated one since these are tools that are much older. As you can see one of them is just discontinued. Working with these tools before has made me appreciate groove more for its usability and accessibility. We actually switched …
Chose Groove, a Clari company
We used to use Yesware 2 years ago and I didn't find it so helpful. But once we started using Groove, I can see a lot of improvements in our workflow and I really find those few features (email tracking, auto sync, etc) that I use really helpful and they save me a lot of time.
Chose Groove, a Clari company
Yesware was insanely glitchy and it was super difficult to create flows. For some reason, whenever I tried attaching pics to my emails it never worked on there.
Chose Groove, a Clari company
The ease of use, pricing, installation and most importantly the connection to Campaigns were the deciding factor for Groove. The CSM and implementation team were a bonus!
Chose Groove, a Clari company
Better and more integrations! Easier to use and has less issues compare to previous tools that we have used. Offers more features that can be utilized by multiple teams
Chose Groove, a Clari company
Groove is way more advanced than any other tool that we have earlier used and the most importantly it helps us keep all data in our CRM Salesforce
Chose Groove, a Clari company
Groove's integration is the best there is... connecting to Gmail, Salesforce, etc.
Chose Groove, a Clari company
Definitely much better, the process is completely different, more user friendly, allows to integrate with different systems. The process to set up flows/campaigns is a lot easier to understand and deliver. I would say the only thing we had better with our previous provider was …
Chose Groove, a Clari company
More friendly user, view is more appealing to the eye and even due it helps with automatization , its like a tesla, it will park the car for you, but also allow you to drive it on your on way. It easy to make changes and even change steps when flows are already in place.
Chose Groove, a Clari company
Easier use, the sync with Salesforce is just a big plus, flows and the ability to understand the engagement of prospects. The integration they have as well with the dialer (for phone calls) is working perfectly which did not happen with the tool in the past and offers some …
Chose Groove, a Clari company
Groove is no. 1 for me as it allows ADRs to have what they need to be successful as well as the rest of the GTM team to have the necessary capabilities of Groove to be successful as well.
Chose Groove, a Clari company
Groove destroys these guys simply because it doesn't stop at just providing insights. Sure I can see who opened my email in both, but with Groove I can easily take the next step of reaching out and engaging with an interested prospect. To my recollection the other platform …
Chose Groove, a Clari company
It provides a better enterprise solution compared to the other platforms that are more small employee size/team focused.
Chose Groove, a Clari company
One of the biggest reasons we decided to move forward with Groove is because of the customizability of the platform. The industry we work in doesn't rely on uploading hundreds of contacts/leads into a sales sequence and pressing send in hopes of booking a weekend. Our reps go …
Chose Groove, a Clari company
Groove can go head to head with any other prospecting tool on the market. As they increase their customer base, they will no doubt continue to scale the product and in turn gain more clients. They have many of the same features as other key players in their vertical, but in …
Chose Groove, a Clari company
It had better support and pricing available and had features that were more specific to what we needed.
Chose Groove, a Clari company
  • Groove is faster to reach more ROI than Hubspot sales hub and less expensive.
  • Groove has a better integration and deployment than Salesforce
  • Sales and service teams at Groove are more responsive.
Yesware
Chose Yesware
We ended up changing from Yesware to Groove due to some functionality and integrations we needed like SFDC and LinkedIn Sales Navigator. We wanted to be able to track inmails and upload LISN leads automatically.
Chose Yesware
Groove has a simple and more user-friendly interface. It also allows mass emails to be sent more easily. Yesware provides this as well but some of the features were off - like the preview ones. It just needs an interface update. I believe if this feature was fixed, Yesware …
Chose Yesware
Yesware was a lot quicker and easier than other prospecting email tools I've used. The integration with Gmail was also much cleaner and easier than others. They also sent more helpful tips on how to send the best email campaigns and utilize the tool most effectively.
Chose Yesware
Yesware is comparable to both products listed above. I think that Outreach does a better job at allowing you to set up follow up tasks and reminders for future outreaching efforts. Yesware is better for sending out higher volume of emails at one single time. Yesware has better …
Top Pros
Top Cons
Best Alternatives
Groove, a Clari companyYesware
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Enterprises
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Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Groove, a Clari companyYesware
Likelihood to Recommend
9.0
(706 ratings)
8.4
(62 ratings)
Likelihood to Renew
8.9
(33 ratings)
9.0
(6 ratings)
Usability
8.7
(542 ratings)
7.0
(1 ratings)
Availability
9.1
(5 ratings)
-
(0 ratings)
Performance
9.1
(5 ratings)
-
(0 ratings)
Support Rating
5.4
(145 ratings)
8.2
(12 ratings)
In-Person Training
5.0
(2 ratings)
-
(0 ratings)
Online Training
9.1
(4 ratings)
-
(0 ratings)
Implementation Rating
8.6
(13 ratings)
-
(0 ratings)
Configurability
7.5
(6 ratings)
-
(0 ratings)
Ease of integration
9.1
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(5 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(3 ratings)
-
(0 ratings)
User Testimonials
Groove, a Clari companyYesware
Likelihood to Recommend
Groove.co
  • Groove is excellent for the use case of improving sales representative and customer success representative productivity and data quality when used alongside Salesforce. It is a Salesforce focused tool. You should definitely consider Groove if you are a current Salesloft / Outreach user and you also use Salesforce.
  • Groove would not be a good fit for an organization not using Salesforce.
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Vendasta
It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team. -We needed a solution to be easy to use point and click and did not require any setup. -We needed to have a better solution to YAMM.
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Pros
Groove.co
  • Groove lets us know real-time when a client has checked an email we sent them.
  • Groove helps us streamline our day-to-day events, meetings, and tasks with the help of the Calendar Booking feature.
  • Groove helps us save a lot of time on typing long letters when we explain our products to our customers with the help of their Templates feature.
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Vendasta
  • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
  • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
  • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
Read full review
Cons
Groove.co
  • The footprint of the person who lasts touches the information.
  • The footprint of the person who edited the information.
  • Date and time of the modification of the account owner.
  • Date and time of the modification of the last person touching the account.
Read full review
Vendasta
  • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
  • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
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Likelihood to Renew
Groove.co
I actually don't have any complaint regarding groove. It's just that I will give 9 since I confidently believe that there'd be updates in the future which would be more optimal not just for us users but for the business as well. The only regret I have with groove is I was not able to use it before the current company that I'm employed
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Vendasta
I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
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Usability
Groove.co
Groove has been an awesome platform to use for sales pipeline management. I really enjoy how it integrates with my Salesforce, Gmail, and Google Calendar. It makes my job easier by helping me keep track of the progress of each sales contact that I have. Leads are able to reply and notify us using Groove.
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Vendasta
Pretty good overall, but again it needs some tweaks to ensure user frustration is kept to a minimum. This would go back to the autosave feature I mentioned which would immediately be a value add but not something that should need a user to move into a paid tier.
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Reliability and Availability
Groove.co
Our organization has not experienced any availability issues with Groove
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Vendasta
No answers on this topic
Performance
Groove.co
Everything is good
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Vendasta
No answers on this topic
Support Rating
Groove.co
My company has a team dedicated to supporting our implementation of operative tools and business systems such as Groove. For this reason, I feel that we have ample support for Groove, although I have not personally contacted Groove for any support issues.
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Vendasta
Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
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In-Person Training
Groove.co
It was okay. But, just the once. I had to figure it out with help of others on my team.
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Vendasta
No answers on this topic
Online Training
Groove.co
Easy to use
Read full review
Vendasta
No answers on this topic
Implementation Rating
Groove.co
At Nearpod, I have been impressed with the internal expertise and support around Groove as a key tool for the Sales and Customer Success business systems and operations.
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Vendasta
No answers on this topic
Alternatives Considered
Groove.co
I have used Dialpad. Dialpad is great, and Groove in my opinion does everything Dialpad does. Dialpad lacks the automation, which makes me feel that Groove is much better. I have not used any other CRMS besides these two, but I do believe Groove is light years ahead of Dialpad.
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Vendasta
All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.
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Scalability
Groove.co
Our organization was able to quickly scale Groove from a pilot group of a few users to a department-wide solution
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Vendasta
No answers on this topic
Return on Investment
Groove.co
  • Reduced several hours a week of logging time in Salesforce that either wouldn't get done or would have been done to the detriment of more value add activities.
  • Saves hours per week by delivering actionable/useful info from Salesforce into Gmail
  • Gives me valuable insight on what emails are being opened and read. This helps plan targeting.
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Vendasta
  • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
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ScreenShots

Groove, a Clari company Screenshots

Screenshot of Sales Engagement Platform for Revenue TeamsScreenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Yesware Screenshots

Screenshot of CampaignsScreenshot of Email Templates