TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HiBob

    Score8.4 out of 10
    N/AHiBob is an HR management platform that provides features supporting talent management including onboarding administration and task management, payroll reporting and time tracking, and manager dashboard for tracking employee performance.N/A

    HotSchedules

    Score8 out of 10
    N/AHotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry. According to the vendor, key benefits include: Build & Communicate Schedules The scheduling and labor management software reduces the time it takes managers to create and communicate schedules. All scheduling and employee information is stored in one central location, so managers have access to time-off requests,…

    $2

    per month per employee

    When I Work

    Score6.5 out of 10
    N/AWhen I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.

    $2.50

    per month per user

    Pricing
    HiBobHotSchedulesWhen I Work
    Editions & Modules
    No answers on this topic
    Essentials
    $2
    per month per employee
    Plus
    $4
    per month per employee
    Quote-Based
    Quote-based pricing
    Essentials
    $2.50
    per month per user
    Essentials + Attendance
    $4
    per month per user
    Pro
    $5
    per month per user
    Pro + Attendance
    $7
    per month per user
    Premium
    $8
    per month per user
    Premium + Attendance
    $10
    per month per user
    Offerings
    Pricing Offerings
    HiBobHotSchedulesWhen I Work
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    HiBobHotSchedulesWhen I Work
    Considered Multiple Products
    HiBob
    No answer on this topic
    HotSchedules and Fourth
    Chose HotSchedules
    I hated When I Work!!! It was so difficult to maneuver between schedules and after the ease of HotSchedules, it became frustrating.
    Incentivized
    Chose HotSchedules
    HotSchedules from a feature, user adoption, and functionality standpoint is head and shoulders above all viable alternatives.
    Incentivized
    Chose HotSchedules
    I believe HotSchedules is a premier tool for our businesses. Our last scheduler app did not provide the store log feature, where as HotSchedules provides all of the features that we need and MORE. Reports, Staff Journals, tracking task assignments, handling multiple time off …
    Incentivized
    When I Work
    Chose When I Work
    When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better …
    Incentivized
    Chose When I Work
    Compared to its counterparts, When I Work allows you to interact with your staff where the others were strictly schedule based. This allows you to do so much more and saves you time from having to call each employee when something happens or a new special is announced. It puts …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    61 Answers
    No answers on this topic
    95%
    Would buy again
    21 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    55 Answers
    No answers on this topic
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    59 Answers
    No answers on this topic
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    45 Answers
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    46 Answers
    No answers on this topic
    94%
    Implementation went as expected
    15 Answers
    Features
    HiBobHotSchedulesWhen I Work
    Human Resource Management
    Comparison of Human Resource Management features of HiBob and HotSchedules and When I Work
    Feature
    HiBob
    9.5
    60 Ratings
    15% above category average
    HotSchedules
    -
    Ratings
    When I Work
    -
    Ratings
    Employee demographic data10.058 Ratings00 Ratings00 Ratings
    Employment history9.658 Ratings00 Ratings00 Ratings
    Job profiles and administration9.647 Ratings00 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.9.257 Ratings00 Ratings00 Ratings
    Organizational charting9.960 Ratings00 Ratings00 Ratings
    Organization and location management9.851 Ratings00 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)8.727 Ratings00 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of HiBob and HotSchedules and When I Work
    Feature
    HiBob
    8.3
    41 Ratings
    1% above category average
    HotSchedules
    -
    Ratings
    When I Work
    -
    Ratings
    Pay calculation7.724 Ratings00 Ratings00 Ratings
    Support for external payroll vendors9.419 Ratings00 Ratings00 Ratings
    Salary revision and increment management8.034 Ratings00 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of HiBob and HotSchedules and When I Work
    Feature
    HiBob
    8.3
    54 Ratings
    1% above category average
    HotSchedules
    -
    Ratings
    When I Work
    -
    Ratings
    Approval workflow9.054 Ratings00 Ratings00 Ratings
    Balance details7.752 Ratings00 Ratings00 Ratings
    Annual carry-forward and encashment8.149 Ratings00 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of HiBob and HotSchedules and When I Work
    Feature
    HiBob
    8.8
    59 Ratings
    6% above category average
    HotSchedules
    -
    Ratings
    When I Work
    -
    Ratings
    View and generate pay and benefit information8.941 Ratings00 Ratings00 Ratings
    Update personal information9.359 Ratings00 Ratings00 Ratings
    View company policy documentation8.752 Ratings00 Ratings00 Ratings
    Employee recognition7.845 Ratings00 Ratings00 Ratings
    View job history9.656 Ratings00 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of HiBob and HotSchedules and When I Work
    Feature
    HiBob
    7.8
    56 Ratings
    3% above category average
    HotSchedules
    -
    Ratings
    When I Work
    -
    Ratings
    Report builder9.154 Ratings00 Ratings00 Ratings
    Pre-built reports6.854 Ratings00 Ratings00 Ratings
    Ability to combine HR data with external data7.734 Ratings00 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of HiBob and HotSchedules and When I Work
    Feature
    HiBob
    7.8
    33 Ratings
    4% below category average
    HotSchedules
    -
    Ratings
    When I Work
    -
    Ratings
    Corporate goal setting8.427 Ratings00 Ratings00 Ratings
    Individual goal setting8.131 Ratings00 Ratings00 Ratings
    Line-of sight-visibility6.825 Ratings00 Ratings00 Ratings
    Performance tracking8.031 Ratings00 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of HiBob and HotSchedules and When I Work
    Feature
    HiBob
    6.9
    50 Ratings
    15% below category average
    HotSchedules
    -
    Ratings
    When I Work
    -
    Ratings
    Performance plans8.343 Ratings00 Ratings00 Ratings
    Performance improvement plans1.934 Ratings00 Ratings00 Ratings
    Review status tracking7.847 Ratings00 Ratings00 Ratings
    Review reminders8.849 Ratings00 Ratings00 Ratings
    Multiple review frequency7.842 Ratings00 Ratings00 Ratings
    Best Alternatives
    HiBobHotSchedulesWhen I Work
    Small Businesses
    UZIO
    Score9.4 out of 10
    Jolt
    Score9.7 out of 10
    7shifts
    Score9.5 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Jolt
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    PeopleStrong
    Score10 out of 10
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    HiBobHotSchedulesWhen I Work
    Likelihood to Recommend
    8.9
    (62 ratings)
    1.0
    (167 ratings)
    10.0
    (25 ratings)
    Likelihood to Renew
    8.1
    (6 ratings)
    9.1
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    8.6
    (10 ratings)
    8.9
    (12 ratings)
    9.0
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    6.7
    (4 ratings)
    8.9
    (4 ratings)
    8.7
    (19 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (3 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    HiBobHotSchedulesWhen I Work
    Likelihood to Recommend
    HiBob
    HiBob is the most customizable, scaleable and flexible HR platform on the market today. It is ideal for medium and large organizations with operations across the globe while also being a great option for smaller organizations. The modularization of the platform allows each customer to select the elements that are most suited to their needs, while the base "Core" system has a huge amount of functionality and integration options right out of the box. In my opinion, there is no platform on the market that competes with HiBob's easy to use interface, control abilities and general functionality. All too often these days, systems are built on poor architechture with fancy packaging. HiBob delivers a system that is well built and looks great too!
    Read full review
    HotSchedules and Fourth
    For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
    Incentivized
    Read full review
    When I Work
    I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
    Incentivized
    Read full review
    Pros
    HiBob
    • Provides usable data via feedback surveys for managers and operations team to take quick action on.
    • It helps us identify our Talent Groups and connect data to their satisfaction to prevent turnover.
    • Simplifies and syncs every day HR tasks, saving loads of time and effort.
    Read full review
    HotSchedules and Fourth
    • Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
    • The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
    • Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
    Incentivized
    Read full review
    When I Work
    • When I Work allowed me to color-code each employee's schedule.
    • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
    Incentivized
    Read full review
    Cons
    HiBob
    • I'd like to be able to have flexibility in org charts so that there are options for matrix, flat. I'd also like a printable version of the org chart AND one where names were hidden so it could be shared with individuals outside the organization.
    • In the Performance Reviews I would love to see a 9-box option including corresponding questions so we could plot individuals in the 9-box matrix.
    • It would be ideal if, before a performance review period, managers were given the opportunity to choose 3-4 people they would want to include in a Peer Review of their employees AND where the system would flag if one person was being asked to do more than 2 Peer Reviews.
    Incentivized
    Read full review
    HotSchedules and Fourth
    • Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
    • Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
    • The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
    Incentivized
    Read full review
    When I Work
    • You cannot view inactive employees on the app.
    • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
    • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
    Incentivized
    Read full review
    Likelihood to Renew
    HiBob
    We will without a doubt be continuing to use Hibob, it is convenient, being engaged with and great value for money. A one stop shop for all things HR related to keep policies and safe financial information has been so beneficial to the business meaning less risk to GDPR breaches and somewhere for employees to refer back to in future has been invaluable
    Incentivized
    Read full review
    HotSchedules and Fourth
    Ease of use, efficiently creating and posting staff schedules.
    Incentivized
    Read full review
    When I Work
    It's a powerful tool for employee management and intuitive to use.
    Incentivized
    Read full review
    Usability
    HiBob
    It's a solid HRIS system, it's user friendly to employees and employers, but they've changed the user interface 2 times now in the last 2.5 years, so having to find where certain things are after the change can be tedious
    Read full review
    HotSchedules and Fourth
    6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
    Incentivized
    Read full review
    When I Work
    While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
    Incentivized
    Read full review
    Reliability and Availability
    HiBob
    Yes they are always there when we need them. Fast response time too.
    Incentivized
    Read full review
    HotSchedules and Fourth
    No answers on this topic
    When I Work
    No answers on this topic
    Performance
    HiBob
    Yes the system is fast and easy to use.
    Incentivized
    Read full review
    HotSchedules and Fourth
    No answers on this topic
    When I Work
    No answers on this topic
    Support Rating
    HiBob
    A lot of support is self-service from the users themselves, via a guide hosted on HiBob's website. I have found the guide helpful 10% of the time when I needed support. The support team is quite quick to reply, but not everyone is helpful unfortunately, and in many cases a lot of emails, messages and back and forth were needed to get to the bottom of an issue. When I pointed out that a video call would be a quicker way to tell people "this is how it's done", I was told that it's not the way they deliver support. I had to beg our account managers for a video chat with some skilled users to show me how to do certain things that (a) were nowhere to be found on the guide, and (b) the support team wasn't able to solve. Additionally, to find solutions, I was pointed to a forum where other users exchange tips on how they managed to solve problems - again, not really helpful as I would like to know this from Bob's team themselves since we're paying for the product, and I shouldn't rely on other users to tell me how they managed their way around a problem
    Incentivized
    Read full review
    HotSchedules and Fourth
    On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
    Incentivized
    Read full review
    When I Work
    Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
    Incentivized
    Read full review
    Online Training
    HiBob
    It was fast and easy to learn with the trainer. Their staff was great to work with.
    Incentivized
    Read full review
    HotSchedules and Fourth
    No answers on this topic
    When I Work
    No answers on this topic
    Implementation Rating
    HiBob
    I really enjoyed the implementation being involved in a key piece of change management int he business was really exciting
    Incentivized
    Read full review
    HotSchedules and Fourth
    No answers on this topic
    When I Work
    Make certain your team knows how to turn off alerts and utilise the system.
    Incentivized
    Read full review
    Alternatives Considered
    HiBob
    Hibob was ultimately more flexible and offered a strong customer support network which is why we selected it over others. It's also well-priced and while not "cheap", it was more inexpensive than other larger systems. Their sales team was so supportive the entire time and as we went into the implementation phase (which only took us 12 weeks for 1,000 employees!), it was clear that the support continued. Our implementation specialist was so incredibly helpful and while we worked at our own pace, we were still able to roll it out in 3 months. Having worked on a Workday Implementation before, I was blown away by how quickly we got this done. It's also great that as we are using the product, we can continuously make adjustments on our own and tweak it as the business changes. Workday is so complicated that it required a full-time team to work on it. It's just two of us overseeing the system and we are able to run things smoothly on our own! Of course, it's great having the support of our Account Manager when we get stuck.
    Incentivized
    Read full review
    HotSchedules and Fourth
    I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
    Incentivized
    Read full review
    When I Work
    When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
    Incentivized
    Read full review
    Scalability
    HiBob
    It is easy to use across the board for all departments in the company.
    Incentivized
    Read full review
    HotSchedules and Fourth
    No answers on this topic
    When I Work
    No answers on this topic
    Return on Investment
    HiBob
    • We were paying a third-party HR organization ~100K per year and were able to cut this from our budget by turning on the connections between our ATS, Hibob, and our payroll vendors.
    • We are using the integration between CoMeet ATS, and it autogenerates the employee onboarding, creating a seamless experience for the employees. They used to have to reenter their data in 5 separate systems, now, it's all started in CoMeet, and upon hire, the onboarding data is collected in Hibob and distributed into all other connected systems.
    • When changing employment status, the automation manages system access automatically. (But in cases where we need to override the information for special cases, we still have the option without "breaking" the API connections).
    Incentivized
    Read full review
    HotSchedules and Fourth
    • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
    Incentivized
    Read full review
    When I Work
    • Has cut down on the time I spend scheduling.
    • Makes estimating payroll simple.
    • Is convenient for staff to use because they can utilize it on their own device.
    • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
    Incentivized
    Read full review
    ScreenShots

    HiBob Screenshots

    Product screenshotProduct screenshotProduct screenshot

    HotSchedules Screenshots

    Screenshot of Time-Off, Availability, Employee Hours, Sales Volume are all available in the scheduler.Screenshot of Employees are able to swap and pick-up shifts from the HotSchedules Mobile App. All shift changes or requests require a manager's approval.Screenshot of Managers and employees can communicate with each other from the mobile and web apps - from anywhere and at anytime.Screenshot of Employees can submit a time-off, request - paid, or unpaid - and can request to work or request off right from the mobile app.Screenshot of Managers can view sales and labor data from their phone.