Hipchat was discontinued by Atlassian. Users are being migrated to Slack.
$0
per user
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.
The product is free to use, and also has paid plans with more features and greater controls.
The…
$0
per month per user
Pricing
HipChat (discontinued)
Slack
Editions & Modules
HipChat Basic
$0
per user
HipChat Plus
$2
per user
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
HipChat (discontinued)
Slack
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)
*Per active user, per month, when paying once a year.
Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
HipChat might have a slight edge over Flowdock because of the larger number of integrations available in the marketplace. Otherwise Flowdock is a way better tool out of the box. It has the best solution for separating multiple conversations/threads in the same room. It's email …
Slack is more fun to use, however, each channel you open doesn't feel like something you want to close, so they stack up quickly. Hipchat feels much more focused.
HipChat stacks up really well against Slack. Many of the same features, look and feel and performance. Although we have about half of us on Mac and half on PC and several times we hear complaints of the desktop app not connecting soon after updates are released. Slack also …
Hipchat was selected by my superiors and works fine, though we are limited to the free version with only 10k message history. I prefer Slack or Telegram, though Telegram would require quite a bit of customization, Slack is a superior, cheaper option to Hipchat.
At the time we looked at Slack there wasn't an on-premise option. Hipchat also had a better client at the time. We had issues with notifications on Slack.
We left HipChat because of ongoing support issues and it didn't seem to be exactly, cutting edge. We now use Slack which seems to be much more in line with our organization as a whole. The features we use on slack were not offered at the time on HipChat and I think they had …
HipChat offers a good advantage for organizations looking for a low cost communication tool. The integration is easy and widely supported by many forums. Though, the technical issues are less reliable. Due to technical failures, Slack and Skype take the cake. Slack offers many …
Slack is by far a better alternative, and HipChat was only developed as an alternative to Slack. It certainly falls short. The platform is not user-friendly, it is generally a bit buggy, and it doesn’t organize conversation threads in an efficient way like Slack does.
At the time, our organization was using Jabber for communication, which wasn't suited well for teams. HipChat brought a ton of great features when moving from Jabber, such as the ability to make rooms for each of our projects.
Rocket Chat is an open-source Slack clone, which …
Slack is better developed then HipChat. It's better and faster for connecting with people. HipChat is also good but needs to be developed. The company has to update their software regularly to reach the level where Slack is now.
HipChat really cannot compete with Slack so it doesn't surprise me that they've purchased the code base from Atlassian. As I mentioned earlier in the review it's screen sharing, video/audio quality and file transfers abilities are almost universally done better by the …
I've used Slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with Slack compared to HipChat. Slack has more …
We selected HipChat because it was an enterprise solution to our organization. It allowed us to connect our enterprise ticketing software (which was used for everything) to communicate updates/patches and solutions to our clients. HipChat was a great tool because we were able …
Aside from HipChat we used Slack and Cisco Spark. Cisco Spark doesn't look as outdated as Hipchat but still is very limited with integrations and requires a paid version to take full advantage of it. Mobile version of Cisco Spark is limited and doesn't have many settings. Slack …
I used HipChat in a company which was pro "open source" and another one which is pro Atlassian. For the "open source" company I was not involved in the decision of selecting HipChat but I know that the integration with Jenkins and other internal tools were drivers for selecting …
We used hipchat because it is part of the Atlassian family of products, so integration was probably the easiest than if we went with something else. It's easy to for non-technical people to pick up and start using without much difficulty and allows flexibility in customization, …
Hipchat works about as well as the other products (Skype and Google Chat). The other products have the advantage of video chat embedded into the system. I couldn't see HipChat as a stand alone product, we mainly use it because it matches with other software like JIRA, though …
I haven't evaluated any similar products. HipChat is really just perfect for the Atlassian user. Before my company used HipChat we were using Google Hangouts.
Technical Lead Datastore, Site Reliability Engineer
Chose HipChat (discontinued)
Hipchat behaves equally good among several other platforms used at my company (OSX, Windows, Linux). It brings us the possibility to integrate with most of our used tools, and the cost is lower than other options. Chat history and encryption makes it easier to find previous …
Slack is definitely the marketplace leader for chat / digital communication. Overall Slack has done a very good job of making communication and collaboration easy and non-disruptive. The biggest feature that sets Slack apart from the other tools is the clean interface and …
HipChat would be Slack's biggest competition, Slack has it beat in reliability and set-up time, if only Slack could adopt some of the features HipChat provides, such as the ability to edit typos and change the layout it would be much better.
In my team, I chose Slack over HipCh…
Slack has very useful and nice capabilities within its channels and integrations, but more sometimes can be less. Distraction can be a very bad factor for busy channels, and that might lead indirectly to losing information, especially since many users can set "snooze" on …
I hated HipChat. It was clunky, not userfriendly, and just didn't work for us. Slack is the standard in this industry and we'd never go to a different option.
HipChat is the first chat tool that I learned and still use to this day. I am most comfortable with its interface and the team I use it with is trained to communicate there consistently. Slack was introduced to me later as we expanded into working with other teams within our …
I find that even though Slack is more expensive, it is way more simple, organized and straightforward than HipChat. Also, Slack has a much better performance on most mobile devices. Togther with that, HipChat has way less interations with other softwares than Slack, and these …
I like Slack better than the competitors I know of. HipChat had a superior search if I recall correctly. Otherwise, Slack is a cleaner and more fun version of the chat system.
We selected Slack because HipChat was being deprecated, and we needed to migrate to something else. Slack was the closest product in comparison to what we had tested. There were pains in migrating, but after all, was completed, it was pretty close to the same functionality and …
Slack is another level. It integrates well with a great variety of third-party services. The huddle feature is great for starting a discussion quickly. The way channels and messages are organized is better.
Due to the notification systems of the other tools, we shifted to Slack. Sometimes HipChat was showing duplicate messages and sometimes the order was messed up. Similarly with Skype, if the other guy is online then the message was delivered but if not, they did not have a good …
Slack is far and away much better. It's quick and reliable. Something simple like having more emojis has made it much better just from that standpoint not to mention the other functions to be able to have a web call or set up groups and/or various channels, etc...
Overall I think it has the best collection of features in an easy to use interface that feels familiar to most people. I believe it is the only one that allows you to be a part of multiple teams and toggle between that with a simple click, which is great for our organization.
Slack has a much easier to understand interface, less loading time and overall a faster/cleaner feel, also provide few additional functionalities to make usage even easier, faster and productive. Nicer to the eye also.
Verified User
Engineer
Chose Slack
Slack blows its competition out of the water, especially the voice call quality: it's second-to-none. Also, it has the most thorough integration support in the business.
Sococo was much more of a "virtual office" with separate visual rooms where you could see people were talking or hanging out. Eventually the call quality and reliability ended up sinking Sococo for us as a company especially since it was a cost per user and we had many users …