LogicMonitor vs ScienceLogic SL1

What users are saying about

Score 8.4 out of 10

Based on 189 reviews and ratings

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Score 8 out of 10

Based on 251 reviews and ratings

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Pros

The built-in alerts are fantastic. By default all alerts are enabled. You can fine tune each alert as needed.
The deployment was quick. Within 4 hours I had about 90% of our environment configured in LogicMonitor.
The UI is quick.
The support and POC team are fantastic. They helped us learn about the product and helped us configure the solution for our environment.

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Tyler Cook

Server and Cloud Engineer

OnPoint GroupConsumer Services, 1001-5000 employees

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Automation engine - easy to take scripted action on specific device events.
Automation action open source - the platform allows you to custom build snippet actions with Python to remediate any unhealthy event detected on devices.
Manager of managers - the platform has several ways of receiving inbound alerts and alarms not only from directly monitored devices but from 3rd-party solutions in the form of traps, emails and REST API connections.

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Rob Duram

Solutions Architect

AVI SystemsTelecommunications, 501-1000 employees

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Cons

Clicking through different tabs on the left nav pulls up entirely different interfaces and is a bit jarring at times.
Being more linkable to share or export the exact screen / time window that you're looking at would be helpful.
It does a very wide variety of monitoring, pretty well, but it is very limited on the SQL database related metrics / tracking which requires us to still maintain a separate tool for monitoring more in depth database related metrics.

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ADAM NICHOLS

DBA Manager

DealerSocketAutomotive, 1001-5000 employees

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Ability to utilize Downstream Suppression within different organizations. Monitoring multiple organizations requires an all or none with downstream suppression.
Access and hooks to the product can be cumbersome and almost too granular.
No configuration management or Netflow data. These additions could be game-changers for the product.

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Verified User

Manager in Product Management

Information Technology & Services Company, 5001-10,000 employees

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Likelihood to Renew

LogicMonitor 8.8

Based on 4 answers

This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful

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Andrew Rigby

IT Network Manager

Sinclair Services CompanyOil & Energy, 5001-10,000 employees

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ScienceLogic SL1 8.5

Based on 10 answers

We migrated away from our 20-year-old homegrown solution and have no back-tracking capability. ScienceLogic is demonstrating new capabilities that we would not have been able to do on our own using our legacy system.
We understand the capabilities of competitors based on our bake-off selection where ScienceLogic won on capabilities and future near-term potential (expandability, platform growth). We know that those competitors are not really close to where we have been able to push ScienceLogic (as a partner).

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Verified User

Team Lead in Information Technology

Computer Networking Company, 10,001+ employees

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Usability

LogicMonitor 7.9

Based on 24 answers

Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.

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Martin Sims

Infrastructure Engineer

McWane, Inc.Building Materials, 5001-10,000 employees

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ScienceLogic SL1 6.8

Based on 6 answers

The core functions are there.
The complexity is due to the complexity of the space.
The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)

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Verified User

Team Lead in Information Technology

Computer Networking Company, 10,001+ employees

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Reliability and Availability

LogicMonitor 9.1

Based on 1 answer

No answer on this topic is available.

ScienceLogic SL1 7.7

Based on 11 answers

Science Logic SL1 provides the option of Distributed deployment where multiple instances of each appliance can be deployed to manage the load and availability. SL1 provides a High Availability feature for Database Servers and Data Collection. If one of the Data Collectors in the collector group fails, it will automatically redistribute the devices from the failed Data Collector among the other Data Collectors in the Collector Group. The high availability feature for the Database server ensures that SL1 performs failover automatically to another server without causing the outage to the application.

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Verified User

Engineer in Information Technology

Computer Networking Company, 10,001+ employees

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Performance

LogicMonitor 9.1

Based on 1 answer

No answer on this topic is available.

ScienceLogic SL1 7.3

Based on 11 answers

The performance is entirely dependent on the complexity of the environment/network being used to host the platform. Outside of those factors, the platform runs very efficiently and quickly out of the box. We have integrations with other platforms and neither seem to take a hit from our moderate API usage. Any issues with performance would be experienced by choices made in infrastructure or complexity of things built by the customer to display in the GUI (overly complicated and cluttered dashboards for example)

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Matthew Carter

Systems Administrator

1901 GroupInformation Technology and Services, 201-500 employees

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Support Rating

LogicMonitor 8.4

Based on 108 answers

The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.

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Jeremy Hutton

Senior Network Engineer

Hall County Board of EducationEducation Management, 1001-5000 employees

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ScienceLogic SL1 6.2

Based on 14 answers

In some cases and depending on the support representative support is good, but in general, it requires customer management of the case vs. vendor management of the cases....like pulling teeth... time-consuming, etc, etc. Also want to comment that this applies to the Technical Support Group and the PSO Group at ScienceLogic. Support appears to be degrading over the past few years vs getting better and I suspect this is a result of structural changes in support group e.g. off-shoring/subcontract support. The roll-out of a new case management system and self-support tool made obtaining support much more difficult.

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Verified User

Former Employee in Information Technology

E-Learning Company, 1001-5000 employees

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In-Person Training

LogicMonitor 8.2

Based on 1 answer

Add good training

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Idan Lerer

Senior Director, US Operations

OptimalPlusSemiconductors, 201-500 employees

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ScienceLogic SL1 8.2

Based on 2 answers

On our side (students), we had a number of teams who were provided the deep developer training.
Of those students, the customized training provided a complete, 5 day training which enabled the deployed platform team to successfully deploy and mitigate user-experience issues for the vast majority of our end-users, including some of the teams who attended the developer training.

The knowledge kept pace with the class and sped up / slowed down (within the time constraints) as needed throughout the course.

This was developer to developer training and for those students who were developers the training worked well. For those who were just coders it probably worked less well as some of the topics still do not apply (a function of our course outline specification based on our knowing nothing).

Due to problems in sequencing we did the developer course BEFORE the admin course and realized that our requested ORDER was wrong.

The onsite admin course was much better received and led to deeper understanding of the developer course held a few weeks prior.

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Verified User

Team Lead in Information Technology

Computer Networking Company, 10,001+ employees

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Online Training

LogicMonitor 7.3

Based on 1 answer

The training is good but room to improve

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Idan Lerer

Senior Director, US Operations

OptimalPlusSemiconductors, 201-500 employees

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ScienceLogic SL1 7.3

Based on 2 answers

Only cover the basic, the most powerfull part of the tool was not covered.

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Verified User

Technician in Information Technology

Computer Software Company, 10,001+ employees

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Implementation Rating

LogicMonitor 9.1

Based on 5 answers

The Implementation team kept us on track even when we didn't have time. They made up for our lack of focus at times and boiled everything down to simple tasks which enabled a quick deployment and an easy transition to regularly using the tool. They also kept us in a post-implementation for a while after which ensured we have multiple support options after go-live

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Andrew Rigby

IT Network Manager

Sinclair Services CompanyOil & Energy, 5001-10,000 employees

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ScienceLogic SL1 8.0

Based on 16 answers

if we were to redo it, we would definitely engage a 3rd party company specialized in the implementataion and integration of ScienceLogic SL1. We took the out of the box product and tried to implemented to our envrionment. We struggled to integrated with our environment and our tools, as well as some limitation of ScienceLogic SL1 with some of our tools and ticketing system

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Verified User

Manager in Customer Service

Telecommunications Company, 10,001+ employees

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Alternatives Considered

We actually use both. We use LogicMonitor for the actual monitoring and alerting of our systems and Sumo Logic for aggregating the logs and finding "patterns" or providing some sort of audit trail. In my mind they are two different systems and should be used as such, even with some similarities.

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Verified User

Employee in Information Technology

Education Management Company, 1001-5000 employees

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SL1 is my monitoring and performance tool of choice.It has greater functionality, flexibility, scaling, and easier management than the competition (For example Logic Monitor, SolarWinds, Broadcom UIM, Kaseya).Cisilion selected SL1 because of its flexibility, wide coverage, and ability to bring everything together (removing silos).

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Andy Roughton

Service Portfolio and Service Tools Manager

CisilionInformation Technology & Services, 51-200 employees

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Scalability

LogicMonitor 9.1

Based on 1 answer

No answer on this topic is available.

ScienceLogic SL1 7.3

Based on 1 answer

Our deployment model is vastly different from product expectations.Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups.General Collection is our default collection group.Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors).Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs).We routinely test power in our data centers (yearly).Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary.Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)

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Verified User

Team Lead in Information Technology

Computer Networking Company, 10,001+ employees

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Return on Investment

LM Visuals i.e. graphs, dashboards, reporting has had a major impact on clients renewing.
Single pane of glass for monitoring allows us to remove older vulnerable monitoring solutions and cut costs.
Cloud based monitoring that is cheaper to scale then relying on additional addons offered by cloud vendors.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 51-200 employees

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This product made it possible to monitor things we couldn't before and allows us to paint a clearer picture of branch health to management than we've ever had before.
Scienelogic is well suited to root cause analysis as well. If we find the underlying issue and fix it, we improve uptime, overall reliability, and customer/employee satisfaction.

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Britton Starr

Senior Data Network Analyst

OneMainFinancial Services, 10,001+ employees

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Screenshots

See All (5) LogicMonitor Screenshots

See All (6) ScienceLogic SL1 Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Starting Price

LogicMonitor Editions & Modules

Edition

Pro (up to 199 devices)	Contact sales team
Enterprise (200+ devices)	Contact sales team
Website Monitoring	Contact sales team

none

Additional Pricing Details

Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Starting Price

—

ScienceLogic SL1 Editions & Modules

—

Additional Pricing Details

ScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.

LogicMonitor

ScienceLogic SL1

Likelihood to Recommend

LogicMonitor

ScienceLogic SL1

Pros

LogicMonitor

ScienceLogic SL1

Cons

LogicMonitor

ScienceLogic SL1

Likelihood to Renew

LogicMonitor

ScienceLogic SL1

Usability

LogicMonitor

ScienceLogic SL1

Reliability and Availability

LogicMonitor

ScienceLogic SL1

Performance

LogicMonitor

ScienceLogic SL1

Support Rating

LogicMonitor

ScienceLogic SL1

In-Person Training

LogicMonitor

ScienceLogic SL1

Online Training

LogicMonitor

ScienceLogic SL1

Implementation Rating

LogicMonitor

ScienceLogic SL1

Alternatives Considered

LogicMonitor

ScienceLogic SL1

Scalability

LogicMonitor

ScienceLogic SL1

Return on Investment

LogicMonitor

ScienceLogic SL1

Screenshots

LogicMonitor

ScienceLogic SL1

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

LogicMonitor Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

ScienceLogic SL1 Editions & Modules

Additional Pricing Details

Add comparison