Adobe Commerce (Magento Commerce) vs. SAP Commerce Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Commerce (Magento Commerce)
Score 8.1 out of 10
N/A
Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with Adobe Experience Manager. It was originally developed as an open-source eCommerce content management solution by Varien, Inc. Varien was acquired by eBay in…N/A
SAP Commerce Cloud
Score 8.3 out of 10
N/A
SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
Pricing
Adobe Commerce (Magento Commerce)SAP Commerce Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Commerce (Magento Commerce)SAP Commerce Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMust contact sales team for pricing.
More Pricing Information
Community Pulse
Adobe Commerce (Magento Commerce)SAP Commerce Cloud
Considered Both Products
Adobe Commerce (Magento Commerce)
Chose Adobe Commerce (Magento Commerce)
Magento is a great mid market product. It give you the ability to customize and can handle more complex business needs than both Shopify and BigCommerce. The ability to host the platform yourself and have full access to the source code allows for larger more complex catalogs, …
Chose Adobe Commerce (Magento Commerce)
- Strong community support
- Flexibility on customization
- Easy API setup
Chose Adobe Commerce (Magento Commerce)
Shopify, BigCommerce, oscommerce, etc - Magento, provides merchants with lower budgets and less manpower, the ability to have a fully-featured web storefront without the cost of flexibility. Magento allows merchants the ability to fully customize their platform as they see fit

We…
Chose Adobe Commerce (Magento Commerce)
We recommend Magento because it serves a specific market. All these tools have a similar feature set but can be consumed in different ways for different reasons. ATG and hybris are large enterprise class solutions. Magento and Demandware are typically for SMBs. Not to say there …
SAP Commerce Cloud
Chose SAP Commerce Cloud
SAP Commerce cloud solution is bit expensive than Magento Commerce Solution.
Chose SAP Commerce Cloud
The choice between these two tools took place when the store was already well developed and had a large base of regular customers. The choice of SAP Commerce Cloud was determined by the greater number of tools used to personalize communication.
Chose SAP Commerce Cloud
Against Odoo: SAP Commerce Cloud is primarily an e-commerce platform as we call it, a vertical solution. Odoo on the other hand is a Monolithic ERP with an E-commerce app not specifically designed for high performance on the web. Against Shopify: Shopify is more of an …
Chose SAP Commerce Cloud
SAP Commerce Cloud is best suited for companies that already have a SAP heavy back office.
Chose SAP Commerce Cloud
In terms of price is not comparable with Open Source platforms, but not in capabilities, functionality, security, customization and many other things either. I use this system for different clients, and I can assure you that every project has his right solution. Sometimes SAP …
Chose SAP Commerce Cloud
This is more customizable than its competitors and is much more customizable and possesses greater flexibility as well as a multi-channel environment for flexibility in its delivery. It comes with Out of The Box setup for B2B, B2C, Telecom, Utility, Marketplace, and …
Chose SAP Commerce Cloud
SAP Commerce cloud stack is based on the Java and Spring framework. This helps the client to customize easily and build custom integrations with any 3rd party systems.
SAP ERP is being used in most of the industries as their backend ERP, which helps them to build the e-commerce …
Chose SAP Commerce Cloud
SAP Commerce Cloud has tight integration with the backend SAP allowing for our specific business requirements to be tied into the platform. The site user friendliness was intuitive and received nothing but positive feedback from the user community. Data integration and …
Chose SAP Commerce Cloud
We usually select SAP Commerce Cloud for its great customization capacity, scalability, and support levels, however, it lags behind some of its competitors in aspects such as price and production golive complexity.
Chose SAP Commerce Cloud
It may be customized and is simple to combine with other apps and open-source software.
Chose SAP Commerce Cloud
It is the best suited platform for large business to business organizations looking to lean into digital commerce and scale their organizations for the long term. Other platforms are better suited for early stage or mid market businesses in retail and other verticals.
Chose SAP Commerce Cloud
SAP is a very complex and well-put-together software and there are a plethora of platforms available. SAP Commerce Cloud was chosen as the software for our organization to use because every application can be integrated across all platforms. The training is extensive but there …
Chose SAP Commerce Cloud
Hybris is a massive enterprise-grade system that is built for scale. If your business has <1000 SKUs in the catalog and lacks a large full-stack +java e-commerce dev team, stick to a lighter, more agile solution. Hybris is a nuclear aircraft carrier, and it will take a lot of …
Chose SAP Commerce Cloud
Hybris becomes a leader in e-commerce platforms as SAP continuously improves it. Each half year we can see a new version for a lot of solutions for the most rerecent-commerce challenges: configurable promotions, coupons, wish lists, unbounded carts, live edits, responsive …
Top Pros
Top Cons
Features
Adobe Commerce (Magento Commerce)SAP Commerce Cloud
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Adobe Commerce (Magento Commerce)
8.3
32 Ratings
8% above category average
SAP Commerce Cloud
8.5
67 Ratings
10% above category average
Product catalog & listings8.031 Ratings8.563 Ratings
Product management8.032 Ratings9.364 Ratings
Bulk product upload6.927 Ratings8.562 Ratings
Branding8.128 Ratings8.362 Ratings
Mobile storefront8.230 Ratings8.760 Ratings
Product variations9.530 Ratings8.261 Ratings
Website integration9.530 Ratings8.764 Ratings
Visual customization7.832 Ratings8.361 Ratings
CMS8.531 Ratings7.861 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Adobe Commerce (Magento Commerce)
7.0
31 Ratings
8% below category average
SAP Commerce Cloud
8.2
62 Ratings
8% above category average
Abandoned cart recovery7.026 Ratings8.015 Ratings
Checkout user experience7.131 Ratings8.461 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Adobe Commerce (Magento Commerce)
9.1
31 Ratings
9% above category average
SAP Commerce Cloud
9.2
54 Ratings
10% above category average
eCommerce security9.131 Ratings9.254 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Adobe Commerce (Magento Commerce)
7.4
30 Ratings
1% below category average
SAP Commerce Cloud
8.5
61 Ratings
13% above category average
Promotions & discounts8.730 Ratings8.760 Ratings
Personalized recommendations6.727 Ratings8.655 Ratings
SEO6.827 Ratings8.152 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Adobe Commerce (Magento Commerce)
8.9
32 Ratings
13% above category average
SAP Commerce Cloud
8.9
63 Ratings
13% above category average
Multi-site management9.826 Ratings8.658 Ratings
Order processing9.731 Ratings9.461 Ratings
Inventory management8.731 Ratings9.156 Ratings
Shipping7.829 Ratings8.857 Ratings
Custom functionality8.431 Ratings8.860 Ratings
Best Alternatives
Adobe Commerce (Magento Commerce)SAP Commerce Cloud
Small Businesses
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Commerce (Magento Commerce)SAP Commerce Cloud
Likelihood to Recommend
7.9
(40 ratings)
8.6
(69 ratings)
Likelihood to Renew
9.8
(8 ratings)
10.0
(2 ratings)
Usability
9.0
(1 ratings)
9.0
(2 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
10.0
(3 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
8.9
(49 ratings)
Product Scalability
-
(0 ratings)
9.1
(49 ratings)
User Testimonials
Adobe Commerce (Magento Commerce)SAP Commerce Cloud
Likelihood to Recommend
Adobe
Ultimately, if a company is looking for a solid industry-known E-Commerce system, Magento Commerce does exactly what it's intended to do. The headaches start when your company wants to start getting granular in customizations of the platform to meet specific business needs (which every company eventually has). This becomes a major issue down the road when trying to upgrade said customizations as the core software updates.
Read full review
SAP
SAP commerce cloud helps greatly with inventory tracking. It also helps cut down on code issues when special codes are added to the site. The ease of inventory and reorder is a time saver. Month end is easier than it was before using the platform. It is suitable for b2b applications.
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Pros
Adobe
  • Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
  • Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
  • There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.
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SAP
  • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
  • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
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Cons
Adobe
  • The platform is difficult to tune and can be slow. Even with expensive best in class hardware the platform performance can be an issue. Even with caching poor coding can lead to unacceptable performance and user experiences.
  • The total cost of ownership for the platform can be quite high as a great deal of technical expertise is required to modify, develop, troubleshoot and maintain the platform. The costs of initial development are only a down payment on what a Magento store will cost. For mid size companies with substantial web revenues this can be overcome for smaller businesses the total cost of ownership may be prohibitive.
  • Security of the platform can be an issue. Magento is often targeted by hackers and much of the security is the responsibility of the store owner.
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SAP
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
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Likelihood to Renew
Adobe
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Read full review
SAP
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Read full review
Usability
Adobe
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Read full review
SAP
The SAP Commerce Cloud product has powerful content management that identifies products, catalogs, and promotions. In addition, it has a feature where inventory is tracked integrated with existing ERP (SAP and/or non-SAP) systems. With SAP Commerce Cloud, we can enable transactions to trigger all processes to integrate with existing ERP systems. In this way, it is possible to manage the system from end to end.
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Support Rating
Adobe
The technical service was impeccable. They were on point and were very knowledgeable.
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SAP
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
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Online Training
Adobe
Great value for an flexible, open source platform.
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SAP
No answers on this topic
Implementation Rating
Adobe
No answers on this topic
SAP
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
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Alternatives Considered
Adobe
Magento scales much better than any of the other software when it comes to very large e-commerce websites. But all the other options are more user-friendly for smaller sites as there is a bit of a learning curve in learning to manage Magento. Customization is better along with WooCommerce and OpenCart as self-hosted solutions vs. BigCommerce and Shopify which are hosted. Magento should be the first choice for large, extensive e-commerce solutions,but for smaller stores, I would recommend the others first.
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SAP
SAP Commerce Cloud stands out due to its robust customization options, scalability, and omnichannel capabilities, allowing us to tailor experiences across various touchpoints seamlessly. We selected it because of its proven track record in handling complex e-commerce needs, aligning perfectly with our goal to provide a highly personalized and scalable online shopping experience.
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Scalability
Adobe
No answers on this topic
SAP
The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
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Return on Investment
Adobe
  • Magento definitely lets us get a return on our investment. Because we have developers who can customize Magento to our needs, we have been able to create a beautiful and effective website, run promotions, and serve up customized product display pages that are effective and beautifully branded.
  • Magento has also caused a lot of time to be invested in doing something that seems simple, but without a lot of knowledge, end up taking far more time than could otherwise be better-spent.
  • We have had to outsource some of our development work due to Magento being developer-focused rather than marketer/merchandiser-focused. I've used other website management software that is comparable to Magento's capabilities but is far easier to use, that even someone like me (with basic HTML/CSS skills) can customize the front-end without requiring a back-end developer to intervene.
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SAP
  • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
  • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
  • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
  • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
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ScreenShots

SAP Commerce Cloud Screenshots

Screenshot of Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of Commerce sites on two different mobile devicesScreenshot of Landing page from an e-commerce siteScreenshot of Web page with product categories and search results from an e-commerce siteScreenshot of Screenshot displaying headless commerce storefronts