Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intuit Mailchimp
Score 8.3 out of 10
N/A
Mailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.
$0
per month
Zoom Workplace
Score 8.4 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
Intuit MailchimpZoom Workplace
Editions & Modules
Free
$0
Essentials
starts at $13
per month
Standard
starts at $20
per month
Premium
starts at $350
per month
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
Intuit MailchimpZoom Workplace
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
Intuit MailchimpZoom Workplace
Considered Both Products
Intuit Mailchimp
Chose Intuit Mailchimp
I really haven't tried any others...I started out with Mailchimp and it's been so easy to use and met all my needs. I wouldn't have a need to go with any others unless/until my list grows much larger. I might consider it then. Emma is one I've heard about that I might look at.
Chose Intuit Mailchimp
This is the first software of its kind that I have interacted with at this level. Previously, it was proprietary-built emails so I don't have an apples-to-apples comparison to provide. That said, we have also utilized Hubspot to send out emails directly to clients with great …
Zoom Workplace
Chose Zoom Workplace
Zoom is more universally understood and professionally accepted, giving everyone a greater ease of use when connecting with external parties. Most people have Zoom loaded on their work computers and there is very little issue setting calls with Zoom.
Chose Zoom Workplace
Zoom does what it's supposed to do and it does it really really well. I've had very little issues with Zoom. Once you get used to the format, the second time doing anything is intuitive. My guys like it because it works great on every platform and operating system. Zoom is my …
Chose Zoom Workplace
I have used quite a range of these tools over time. Some work pretty well if all parties are using a laptop with high bandwidth. However, Zoom works extremely well when people are on different devices / media (like some on phone, some on computer). Others services either can't …
Chose Zoom Workplace
Zoom was created by the same team that created GoToMeetings, but GoToMeeting now belongs to Cisco and prices are very high. Zoom has the same features and even better quality than GoToMeetings, but prices are much more affordable. RingCentral Meetings doesn't have such good …
Chose Zoom Workplace
I've used it when asked to participate in other meetings. The login interface isn't as clean and simple as Zoom. If I remember correctly, the user interface for Zoom is just easier.
Chose Zoom Workplace
I've generally used Skype less and less over the years... the main reason to do so is that I find the other party uses a different system than me, but we both have Skype accounts. The address book that I've built over the years is probably the main reason that this app is …
Chose Zoom Workplace
I find the reliability is better, with quality sound and video. I also loved the built in capacity to record meetings.
Features
Intuit MailchimpZoom Workplace
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Intuit Mailchimp
8.1
577 Ratings
6% above category average
Zoom Workplace
-
Ratings
WYSIWYG email editor8.3529 Ratings00 Ratings
Dynamic content8.0511 Ratings00 Ratings
Ability to test dynamic content8.0491 Ratings00 Ratings
Landing pages8.2397 Ratings00 Ratings
A/B testing7.7427 Ratings00 Ratings
Mobile optimization8.1527 Ratings00 Ratings
Email deliverability reporting8.6560 Ratings00 Ratings
List management8.2556 Ratings00 Ratings
Triggered drip sequences7.9379 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Intuit Mailchimp
8.9
69 Ratings
13% above category average
Zoom Workplace
-
Ratings
Lead nurturing automation7.460 Ratings00 Ratings
Lead scoring and grading10.01 Ratings00 Ratings
Data quality management8.266 Ratings00 Ratings
Automated sales alerts and tasks10.01 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Intuit Mailchimp
8.0
120 Ratings
8% above category average
Zoom Workplace
-
Ratings
Calendaring7.648 Ratings00 Ratings
Event/webinar marketing8.5106 Ratings00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Intuit Mailchimp
8.1
117 Ratings
10% above category average
Zoom Workplace
-
Ratings
Social sharing and campaigns8.2109 Ratings00 Ratings
Social profile integration8.1102 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Intuit Mailchimp
8.3
557 Ratings
12% above category average
Zoom Workplace
-
Ratings
Dashboards8.5221 Ratings00 Ratings
Standard reports8.5552 Ratings00 Ratings
Custom reports7.8122 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Intuit Mailchimp
7.7
125 Ratings
3% above category average
Zoom Workplace
-
Ratings
API7.8100 Ratings00 Ratings
Role-based workflow & approvals8.165 Ratings00 Ratings
Customizability5.62 Ratings00 Ratings
Integration with Salesforce.com8.351 Ratings00 Ratings
Integration with Microsoft Dynamics CRM8.144 Ratings00 Ratings
Integration with SugarCRM8.12 Ratings00 Ratings
Third-party software integrations8.0103 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Intuit Mailchimp
-
Ratings
Zoom Workplace
8.4
1005 Ratings
1% above category average
High quality audio00 Ratings8.7997 Ratings
High quality video00 Ratings8.8996 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Intuit Mailchimp
-
Ratings
Zoom Workplace
8.6
1004 Ratings
2% above category average
Desktop sharing00 Ratings9.31003 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Intuit Mailchimp
-
Ratings
Zoom Workplace
8.6
1010 Ratings
3% above category average
Calendar integration00 Ratings8.8922 Ratings
Meeting initiation00 Ratings9.1984 Ratings
Record meetings / events00 Ratings9.1959 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Intuit Mailchimp
-
Ratings
Zoom Workplace
8.4
873 Ratings
3% above category average
Live chat00 Ratings9.0855 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Intuit Mailchimp
-
Ratings
Zoom Workplace
8.8
863 Ratings
12% above category average
User authentication00 Ratings8.8757 Ratings
Participant roles & permissions00 Ratings8.6828 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Intuit Mailchimp
-
Ratings
Zoom Workplace
7.9
237 Ratings
5% below category average
Hosted PBX00 Ratings8.0115 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.7141 Ratings
Directory of employee names00 Ratings8.2220 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Intuit Mailchimp
-
Ratings
Zoom Workplace
8.0
266 Ratings
5% below category average
Answering rules00 Ratings8.5194 Ratings
Call recording00 Ratings8.6243 Ratings
Call park00 Ratings7.7151 Ratings
Call screening00 Ratings7.8168 Ratings
Message alerts00 Ratings8.0212 Ratings
Business SMS/External Messaging00 Ratings8.0135 Ratings
Voicemail Transcription00 Ratings7.7186 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Intuit Mailchimp
-
Ratings
Zoom Workplace
8.7
294 Ratings
1% above category average
Mobile app for iOS00 Ratings8.6260 Ratings
Mobile app for Android00 Ratings8.8180 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Intuit Mailchimp
-
Ratings
Zoom Workplace
8.5
251 Ratings
3% above category average
Centralized communications management00 Ratings8.7201 Ratings
Team messaging00 Ratings8.6217 Ratings
Team document sharing00 Ratings8.4194 Ratings
Call and meeting analytics00 Ratings8.3204 Ratings
Best Alternatives
Intuit MailchimpZoom Workplace
Small Businesses
Vbout
Vbout
Score 9.9 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.2 out of 10
Medium-sized Companies
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
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User Ratings
Intuit MailchimpZoom Workplace
Likelihood to Recommend
8.6
(565 ratings)
8.8
(1019 ratings)
Likelihood to Renew
10.0
(53 ratings)
7.7
(25 ratings)
Usability
8.5
(434 ratings)
8.8
(45 ratings)
Availability
9.5
(6 ratings)
9.1
(2 ratings)
Performance
8.9
(7 ratings)
9.0
(3 ratings)
Support Rating
8.9
(19 ratings)
6.2
(46 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
7.4
(22 ratings)
6.3
(11 ratings)
Configurability
10.0
(2 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
8.0
(4 ratings)
7.3
(2 ratings)
Product Scalability
9.5
(6 ratings)
9.7
(3 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
10.0
(2 ratings)
9.1
(2 ratings)
Vendor pre-sale
10.0
(2 ratings)
7.3
(2 ratings)
User Testimonials
Intuit MailchimpZoom Workplace
Likelihood to Recommend
Intuit
For any E-commerce related needs, like you need to see a list of customers who have added products to cart but did not purchase, this can be done really easily, but if your e-commerce provider provides integration, then it is best suited. Most of the systems in the Market provide out-of-the-box integration. Their API is also very easy it can be integrated to any language. You can integrate it into your custom developed system and use the features, like adding customers to specific lists. Also, if your lists become really big, then their system can get a bit slow to respond via API, so you might need a strategy for how you are gonna fetch the data using API.
Read full review
Zoom
Zoom Workplace is ideal for many businesses, more so because it saves money by uniting different functionalities into one app - meetings, messaging, phone, and scheduling. The tool keeps teams connected thanks to the amazing collaboration and communication features. In addition, Zoom Workplace is helpful for businesses with a hybrid team, thanks to its effortless connections.
Read full review
Pros
Intuit
  • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
  • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
  • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
Read full review
Zoom
  • It offers amazing unified collaboration features, including Zoom whiteboard, Zoom team chat, and integrated mail and calendar.
  • Zoom is a great meeting solution, with features like smart recording, breakout rooms, and personalized video and audio, making it a functional business meeting tool.
  • It is equipped with amazing AI features that help summarize meetings, generate content, and provide quick catch-up, allowing one to ask AI questions without interrupting meetings.
Read full review
Cons
Intuit
  • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
  • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
  • Customer support can be a bit lacking at times and their docs aren't always the best
Read full review
Zoom
  • I don't think there is any malfunction in their solution; it's extremely convenient to use, be it creating a meeting invite, adding people, sending any extra stuff to them. It's quick, and this is the only tool that works seamlessly even on Androids.
Read full review
Likelihood to Renew
Intuit
We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Intuit
The interface is a bit complicated, and I need to spend some time to learn new functions and understanding how it works. I don't like working with email templates because of the limited customization options. However, functions like AI for generating emails, segmentation, and analytics still work well and are very useful.
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Intuit
I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
Read full review
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Intuit
I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
Read full review
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Intuit
Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
Read full review
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
Implementation Rating
Intuit
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
Read full review
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
Intuit
I don't think they are comparable; we use Google Ads to put our website at the top of the list when someone googles certain words. We use meta business to manage our social media. Google aims to gain customers, while Mailchimp is used to interact with both existing and new customers.
Read full review
Zoom
Teams do not stack up to Zoom at all. My clients use Teamas because it is a corporate policy, and they use it most of the time between employees of the same company. It makes sense for this, NOT for me. Every time a Teams meeting is launched, since I am not part of this company, the meeting is laborious, the interface is not as nice as Zoom's, sharing documents is more difficult, etc., etc. Zoom is superior to Teams in every way!!!
Read full review
Contract Terms and Pricing Model
Intuit
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
Intuit
Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
Read full review
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Intuit
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Intuit
  • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
  • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
Read full review
Zoom
  • We are still early in our adoption of Zoom Workplace for business, so we don't really have any data to show cost savings.
  • The ability to take a call summary or meeting summary and add it to our practice management system have been remarkable. It's a quick copy/paste and it's in the system. Prior to this, we would have to scan in notes and save them into the system, if it even got that far. Mostly, attorneys would be searching through legal pads for the notes of a previous meeting or phone call.
Read full review
ScreenShots

Intuit Mailchimp Screenshots

Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.