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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intuit Mailchimp

    Score8.4 out of 10
    N/AMailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

    $0

    per month

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    Intuit MailchimpZoom Workplace
    Editions & Modules
    Free
    $0
    Essentials
    starts at $13
    per month
    Standard
    starts at $20
    per month
    Premium
    starts at $350
    per month
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    Intuit MailchimpZoom Workplace
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Community Pulse
    Intuit MailchimpZoom Workplace
    Considered Both Products
    Intuit
    Chose Intuit Mailchimp
    I really haven't tried any others...I started out with Mailchimp and it's been so easy to use and met all my needs. I wouldn't have a need to go with any others unless/until my list grows much larger. I might consider it then. Emma is one I've heard about that I might look at.
    Incentivized
    Chose Intuit Mailchimp
    This is the first software of its kind that I have interacted with at this level. Previously, it was proprietary-built emails so I don't have an apples-to-apples comparison to provide. That said, we have also utilized Hubspot to send out emails directly to clients with great …
    Incentivized
    Zoom
    Chose Zoom Workplace
    Zoom is more universally understood and professionally accepted, giving everyone a greater ease of use when connecting with external parties. Most people have Zoom loaded on their work computers and there is very little issue setting calls with Zoom.
    Incentivized
    Chose Zoom Workplace
    I have used quite a range of these tools over time. Some work pretty well if all parties are using a laptop with high bandwidth. However, Zoom works extremely well when people are on different devices / media (like some on phone, some on computer). Others services either can't …
    Incentivized
    Chose Zoom Workplace
    Zoom was created by the same team that created GoToMeetings, but GoToMeeting now belongs to Cisco and prices are very high. Zoom has the same features and even better quality than GoToMeetings, but prices are much more affordable. RingCentral Meetings doesn't have such good …
    Incentivized
    Chose Zoom Workplace
    I've used it when asked to participate in other meetings. The login interface isn't as clean and simple as Zoom. If I remember correctly, the user interface for Zoom is just easier.
    Incentivized
    Chose Zoom Workplace
    Zoom does what it's supposed to do and it does it really really well. I've had very little issues with Zoom. Once you get used to the format, the second time doing anything is intuitive. My guys like it because it works great on every platform and operating system. Zoom is my …
    Incentivized
    Chose Zoom Workplace
    Zoom records meetings in mp4 format and provide a registration form for meetings unlike Join.me
    Incentivized
    Chose Zoom Workplace
    I've generally used Skype less and less over the years... the main reason to do so is that I find the other party uses a different system than me, but we both have Skype accounts. The address book that I've built over the years is probably the main reason that this app is …
    Incentivized
    Chose Zoom Workplace
    I find the reliability is better, with quality sound and video. I also loved the built in capacity to record meetings.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    251 Answers
    92%
    Would buy again
    412 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    244 Answers
    93%
    Delivers good value for the price
    386 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    255 Answers
    95%
    Happy with the feature set
    437 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    215 Answers
    92%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    247 Answers
    95%
    Implementation went as expected
    327 Answers
    Features
    Intuit MailchimpZoom Workplace
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    8.1
    585 Ratings
    5% above category average
    Zoom Workplace
    -
    Ratings
    WYSIWYG email editor8.1537 Ratings00 Ratings
    Dynamic content8.1519 Ratings00 Ratings
    Ability to test dynamic content8.2499 Ratings00 Ratings
    Landing pages8.3404 Ratings00 Ratings
    A/B testing7.7434 Ratings00 Ratings
    Mobile optimization7.9535 Ratings00 Ratings
    Email deliverability reporting8.8568 Ratings00 Ratings
    List management8.1564 Ratings00 Ratings
    Triggered drip sequences7.7385 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    8.9
    75 Ratings
    13% above category average
    Zoom Workplace
    -
    Ratings
    Lead nurturing automation7.465 Ratings00 Ratings
    Lead scoring and grading10.01 Ratings00 Ratings
    Data quality management8.372 Ratings00 Ratings
    Automated sales alerts and tasks10.01 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    7.9
    126 Ratings
    7% above category average
    Zoom Workplace
    -
    Ratings
    Calendaring7.448 Ratings00 Ratings
    Event/webinar marketing8.4112 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    8.2
    124 Ratings
    9% above category average
    Zoom Workplace
    -
    Ratings
    Social sharing and campaigns8.2116 Ratings00 Ratings
    Social profile integration8.1107 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    8.3
    565 Ratings
    12% above category average
    Zoom Workplace
    -
    Ratings
    Dashboards8.6229 Ratings00 Ratings
    Standard reports8.5560 Ratings00 Ratings
    Custom reports7.9130 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    7.9
    132 Ratings
    5% above category average
    Zoom Workplace
    -
    Ratings
    API7.9107 Ratings00 Ratings
    Role-based workflow & approvals8.470 Ratings00 Ratings
    Customizability5.62 Ratings00 Ratings
    Integration with Salesforce.com8.554 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM8.647 Ratings00 Ratings
    Integration with SugarCRM8.12 Ratings00 Ratings
    Third-party software integrations7.9109 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    -
    Ratings
    Zoom Workplace
    8.5
    1004 Ratings
    1% above category average
    High quality audio00 Ratings8.8996 Ratings
    High quality video00 Ratings8.9996 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    -
    Ratings
    Zoom Workplace
    8.7
    1004 Ratings
    2% above category average
    Desktop sharing00 Ratings9.31003 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    -
    Ratings
    Zoom Workplace
    8.7
    1010 Ratings
    2% above category average
    Calendar integration00 Ratings9.0921 Ratings
    Meeting initiation00 Ratings9.1984 Ratings
    Record meetings / events00 Ratings9.2959 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    -
    Ratings
    Zoom Workplace
    8.5
    872 Ratings
    2% above category average
    Live chat00 Ratings9.1854 Ratings
    Online Events Security
    Comparison of Online Events Security features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    -
    Ratings
    Zoom Workplace
    8.9
    862 Ratings
    11% above category average
    User authentication00 Ratings8.9753 Ratings
    Participant roles & permissions00 Ratings8.7827 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    -
    Ratings
    Zoom Workplace
    8.1
    234 Ratings
    4% below category average
    Hosted PBX00 Ratings8.3111 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8139 Ratings
    Directory of employee names00 Ratings8.2216 Ratings
    Call Management
    Comparison of Call Management features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    -
    Ratings
    Zoom Workplace
    8.2
    262 Ratings
    6% below category average
    Answering rules00 Ratings8.6190 Ratings
    Call recording00 Ratings8.7238 Ratings
    Call park00 Ratings7.9146 Ratings
    Call screening00 Ratings8.1163 Ratings
    Message alerts00 Ratings8.2208 Ratings
    Business SMS/External Messaging00 Ratings8.0134 Ratings
    Voicemail Transcription00 Ratings8.0181 Ratings
    Mobile apps
    Comparison of Mobile apps features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    -
    Ratings
    Zoom Workplace
    8.8
    295 Ratings
    0% below category average
    Mobile app for iOS00 Ratings8.8261 Ratings
    Mobile app for Android00 Ratings8.9180 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Intuit Mailchimp and Zoom Workplace
    Feature
    Intuit Mailchimp
    -
    Ratings
    Zoom Workplace
    8.7
    247 Ratings
    3% above category average
    Centralized communications management00 Ratings9.0197 Ratings
    Team messaging00 Ratings8.9213 Ratings
    Team document sharing00 Ratings8.6191 Ratings
    Call and meeting analytics00 Ratings8.4200 Ratings
    Best Alternatives
    Intuit MailchimpZoom Workplace
    Small Businesses
    Vbout
    Score9.9 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Intuit MailchimpZoom Workplace
    Likelihood to Recommend
    8.7
    (608 ratings)
    8.8
    (1068 ratings)
    Likelihood to Renew
    10.0
    (55 ratings)
    9.4
    (27 ratings)
    Usability
    8.5
    (477 ratings)
    9.4
    (46 ratings)
    Availability
    9.5
    (6 ratings)
    9.1
    (2 ratings)
    Performance
    8.9
    (7 ratings)
    9.0
    (3 ratings)
    Support Rating
    8.8
    (20 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    7.4
    (22 ratings)
    6.4
    (11 ratings)
    Configurability
    10.0
    (2 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    8.0
    (4 ratings)
    7.3
    (2 ratings)
    Product Scalability
    9.5
    (6 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Intuit MailchimpZoom Workplace
    Likelihood to Recommend
    Intuit
    Mailchimp is fairly easy to onboard, even for those who would consider themselves less technologically inclined. It can be as simple as plug-and-play for simpler campaigns or scale up as needed. It also makes it easy to build, send out for internal review and feedback, and track all the needed changes.
    Incentivized
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    Intuit
    • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
    • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
    • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
    Incentivized
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Intuit
    • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
    • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
    • Customer support can be a bit lacking at times and their docs aren't always the best
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
    Incentivized
    Read full review
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Intuit
    It is easy, but some things you need to learn from their resources. Mailchimp is one of the most popular email marketing platforms because it combines email marketing, automation, audience management, and analytics into a single tool that's easy to use and scale. Simple solutions and drag-and-drop edits make it easy.
    Incentivized
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    Intuit
    I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
    Incentivized
    Read full review
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Intuit
    I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
    Incentivized
    Read full review
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Intuit
    Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
    Incentivized
    Read full review
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Implementation Rating
    Intuit
    It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
    Incentivized
    Read full review
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    Intuit
    I used Intuit Mailchimp, and I would say other software I used is equally good and competes with Intuit Mailchimp. Well, Intuit Mailchimp's reporting is better, and ActiveCampaign has more affordable pricing, so in the end, it all comes to what you need. What we needed was available in cheaper price in other software as well. But I would definitely say Intuit Mailchimp has its own advantages too.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Intuit
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    Intuit
    Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
    Incentivized
    Read full review
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    Intuit
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    Intuit
    • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
    • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
    Incentivized
    Read full review
    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
    Read full review
    ScreenShots

    Intuit Mailchimp Screenshots

    Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.