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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365

    Score8.7 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    Odoo

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

    $31.10

    per month per user

    Zoho One

    Score9.2 out of 10
    N/AZoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.

    $45

    per month per employee

    Pricing
    Microsoft 365OdooZoho One
    Editions & Modules
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Standard
    $31.10
    per month per user
    Custom
    $46.70
    per month per user
    All Employee Pricing
    $444
    per year per employee (Must purchase license for ALL employees)
    Flexible User Pricing
    $1080
    per year Licenses for any no. of users
    Offerings
    Pricing Offerings
    Microsoft 365OdooZoho One
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup fee-$49,321,250 per app/ per user/ per monthNo setup fee
    Additional Details*When billed annually.A discount is offered for new users for the first 12 months of use for the initial users purchased. ($24.90 instead of $31.10 for Standard)Month-to-month plans available.
    More Pricing Information
    Community Pulse
    Microsoft 365OdooZoho One
    Considered Multiple Products
    Microsoft
    No answer on this topic
    Odoo
    Chose Odoo
    Odoo is extremely customizable even on Odoo.online via Studio
    Incentivized
    Zoho
    Chose Zoho One
    5 years ago, we decided to use Odoo. At that time, the enterprise version of Odoo was not competitive enough for a small company with minor integration needs when it comes to the pricing per user.

    Nowadays, pricing is almost equal. The effort of integration processes with Odoo …
    Incentivized
    Chose Zoho One
    All the similar products I mentioned are available in One ssubscription of Zoho One.
    Incentivized
    Chose Zoho One
    ZOHO was cost-friendly compared to the above tools. This is the biggest pro ZOHO has. Using the above tools requires a manager who works and sets everything up in one place so that others can easily access the data, but in ZOHO, it is very easy to segregate data and use it …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    195 Answers
    47%
    Would buy again
    7 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    179 Answers
    50%
    Delivers good value for the price
    6 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    198 Answers
    53%
    Happy with the feature set
    8 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    134 Answers
    40%
    Lived up to sales and marketing promises
    4 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    142 Answers
    31%
    Implementation went as expected
    4 Answers
    82%
    Implementation went as expected
    9 Answers
    Features
    Microsoft 365OdooZoho One
    Payroll Management
    Comparison of Payroll Management features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    5.7
    10 Ratings
    28% below category average
    Zoho One
    9.5
    4 Ratings
    23% above category average
    Pay calculation00 Ratings8.79 Ratings9.73 Ratings
    Benefit plan administration00 Ratings8.78 Ratings9.24 Ratings
    Direct deposit files00 Ratings9.29 Ratings9.73 Ratings
    Customization
    Comparison of Customization features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    8.4
    13 Ratings
    11% above category average
    Zoho One
    8.4
    7 Ratings
    11% above category average
    API for custom integration00 Ratings8.511 Ratings8.57 Ratings
    Plug-ins00 Ratings8.313 Ratings8.47 Ratings
    Security
    Comparison of Security features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    8.8
    14 Ratings
    4% above category average
    Zoho One
    9.2
    9 Ratings
    9% above category average
    Single sign-on capability00 Ratings9.510 Ratings9.49 Ratings
    Role-based user permissions00 Ratings8.214 Ratings8.99 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    7.1
    16 Ratings
    6% below category average
    Zoho One
    8.5
    9 Ratings
    12% above category average
    Dashboards00 Ratings6.516 Ratings8.59 Ratings
    Standard reports00 Ratings6.916 Ratings8.59 Ratings
    Custom reports00 Ratings7.816 Ratings8.69 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    5.2
    13 Ratings
    39% below category average
    Zoho One
    7.5
    6 Ratings
    3% below category average
    Accounts payable00 Ratings7.613 Ratings8.06 Ratings
    Accounts receivable00 Ratings7.613 Ratings8.26 Ratings
    Global Financial Support00 Ratings7.112 Ratings7.34 Ratings
    Primary and Secondary Ledgers00 Ratings7.112 Ratings6.03 Ratings
    Journals and Reconciliations00 Ratings7.113 Ratings7.54 Ratings
    Configurable Accounting00 Ratings8.013 Ratings8.04 Ratings
    Standardized Processes00 Ratings7.012 Ratings7.86 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    6.7
    18 Ratings
    17% below category average
    Zoho One
    9.4
    4 Ratings
    16% above category average
    Inventory tracking00 Ratings8.218 Ratings9.34 Ratings
    Automatic reordering00 Ratings8.816 Ratings9.23 Ratings
    Location management00 Ratings8.915 Ratings9.74 Ratings
    Order Management
    Comparison of Order Management features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    6.3
    16 Ratings
    23% below category average
    Zoho One
    8.9
    7 Ratings
    11% above category average
    Pricing00 Ratings8.816 Ratings9.17 Ratings
    Order entry00 Ratings8.516 Ratings9.26 Ratings
    Credit card processing00 Ratings7.313 Ratings9.44 Ratings
    Cost of goods sold00 Ratings8.614 Ratings9.14 Ratings
    Order Orchestration00 Ratings8.512 Ratings7.92 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    3.3
    12 Ratings
    78% below category average
    Zoho One
    7.5
    7 Ratings
    1% below category average
    Billing Management00 Ratings7.912 Ratings7.37 Ratings
    Cash and Asset Management00 Ratings7.311 Ratings7.14 Ratings
    Travel & Expense Management00 Ratings6.911 Ratings8.75 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings6.510 Ratings8.25 Ratings
    Period Close00 Ratings8.110 Ratings6.44 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    1.0
    6 Ratings
    153% below category average
    Zoho One
    -
    Ratings
    Budgeting and Forecasting00 Ratings1.06 Ratings00 Ratings
    Project Costing00 Ratings1.05 Ratings00 Ratings
    Cost Capture00 Ratings1.05 Ratings00 Ratings
    Capital Project Management00 Ratings1.05 Ratings00 Ratings
    Customer Contract Compliance00 Ratings1.05 Ratings00 Ratings
    Project Revenue Recognition00 Ratings1.05 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    3.3
    8 Ratings
    73% below category average
    Zoho One
    8.0
    6 Ratings
    12% above category average
    Project Planning and Scheduling00 Ratings9.98 Ratings9.56 Ratings
    Task Insight for Project Managers00 Ratings9.97 Ratings8.66 Ratings
    Project Mobile Functionality00 Ratings9.87 Ratings6.35 Ratings
    Definable Resource Pools00 Ratings8.97 Ratings7.54 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    3.2
    8 Ratings
    80% below category average
    Zoho One
    9.5
    2 Ratings
    24% above category average
    Award Lifecycle Management00 Ratings10.07 Ratings9.52 Ratings
    Procurement
    Comparison of Procurement features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    7.8
    11 Ratings
    9% above category average
    Zoho One
    8.0
    3 Ratings
    12% above category average
    Bids Analyzed and Compared00 Ratings8.77 Ratings8.83 Ratings
    Contract Authoring00 Ratings6.77 Ratings7.52 Ratings
    Contract Repository00 Ratings7.67 Ratings7.52 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.510 Ratings8.01 Ratings
    Supplier Management00 Ratings8.08 Ratings8.03 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    9.8
    5 Ratings
    37% above category average
    Zoho One
    9.1
    4 Ratings
    30% above category average
    Risk Repository00 Ratings10.02 Ratings9.12 Ratings
    Control Management00 Ratings10.05 Ratings9.33 Ratings
    Control Efficiency Assessments00 Ratings10.04 Ratings8.13 Ratings
    Issue Detection00 Ratings10.03 Ratings9.62 Ratings
    Remediation and Certification00 Ratings10.02 Ratings9.62 Ratings
    Logistics
    Comparison of Logistics features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    6.8
    7 Ratings
    3% below category average
    Zoho One
    8.3
    2 Ratings
    17% above category average
    Transportation Planning and Optimization00 Ratings9.05 Ratings9.01 Ratings
    Transportation Execution Management00 Ratings10.05 Ratings8.01 Ratings
    Trade and Customs Management00 Ratings9.44 Ratings8.01 Ratings
    Fulfillment Management00 Ratings8.96 Ratings8.72 Ratings
    Warehouse Workforce Management00 Ratings10.05 Ratings8.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    8.0
    9 Ratings
    7% above category average
    Zoho One
    8.4
    1 Ratings
    12% above category average
    Production Process Design00 Ratings6.36 Ratings8.01 Ratings
    Production Management00 Ratings6.17 Ratings8.01 Ratings
    Configuration Management00 Ratings8.46 Ratings9.01 Ratings
    Work Execution00 Ratings8.67 Ratings8.01 Ratings
    Manufacturing Costs00 Ratings8.67 Ratings9.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    8.6
    11 Ratings
    16% above category average
    Zoho One
    8.5
    3 Ratings
    15% above category average
    Forecasting00 Ratings8.711 Ratings7.32 Ratings
    Inventory Planning00 Ratings8.811 Ratings9.01 Ratings
    Performance Monitoring00 Ratings7.910 Ratings9.32 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft 365 and Odoo and Zoho One
    Feature
    Microsoft 365
    -
    Ratings
    Odoo
    8.9
    6 Ratings
    19% above category average
    Zoho One
    8.5
    1 Ratings
    14% above category average
    Proposal Management00 Ratings10.06 Ratings9.01 Ratings
    Product Master Data Management00 Ratings9.96 Ratings8.01 Ratings
    Best Alternatives
    Microsoft 365OdooZoho One
    Small Businesses
    Google Workspace
    Score9.1 out of 10
    Zoho One
    Score9.2 out of 10
    Intuit Enterprise Suite
    Score9 out of 10
    Medium-sized Companies
    Google Workspace
    Score9.1 out of 10
    Zoho One
    Score9.2 out of 10
    SAP Cloud ERP (SAP S/4HANA Cloud)
    Score8.6 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Microsoft 365OdooZoho One
    Likelihood to Recommend
    8.4
    (262 ratings)
    7.5
    (22 ratings)
    9.4
    (12 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (30 ratings)
    8.6
    (14 ratings)
    8.9
    (10 ratings)
    Support Rating
    8.9
    (54 ratings)
    1.0
    (6 ratings)
    5.5
    (1 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft 365OdooZoho One
    Likelihood to Recommend
    Microsoft
    Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
    Incentivized
    Read full review
    Odoo
    It is well suited for inventory tracking, shipping and sales work flows. While some customization is needed to make it functional, if done correctly Odoo can serves as a powerful one stop shop for all of a businesses needs. The ease of customization for email templates, both for sales communications and marketing outreach leaves something to be desired. Perhaps our team hasn't explored this fully enough. I have personally found it intimidating in trying to construct a news letter using the email marketing module
    Incentivized
    Read full review
    Zoho
    Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
    • Easy embedding on SharePoint to broadcast all the content created in the different tools.
    • The office package is still robust with the good things from the past and new additions.
    Incentivized
    Read full review
    Odoo
    • The creation of products is extremely simple, I like that it does not complicate you to put a lot of detail, of course if you want to put more detailed information later it allows you to do it without problems
    • The fact that I can manage my inventory of my warehouse is very convenient, I only generate my stock report of the products we have in stock and taking inventory is easier
    • The management of opportunities in the CRM is also great, because the guys from the sales department generate their opportunity, place what their client is requiring and we, the logisticians, can automatically generate the quote for what they are requesting, and from there they can only download their quote and send it to their clients.
    Incentivized
    Read full review
    Zoho
    • Customized dashboards
    • Easy to see the kpis for different aspects of my business
    • And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
    • The analytics is great what else
    • Collaboration tools are excellent
    Incentivized
    Read full review
    Cons
    Microsoft
    • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
    • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
    • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
    Incentivized
    Read full review
    Odoo
    • Customer service is nonexistent. You will need a 3rd party to assist you.
    • The system has an open app for integrating with other programs. These are developed by third parties and can be hit or miss in functionality.
    • The system offers great flexibility; however, it is too much and requires coding. For example, changing a Sales order PDF requires coding to modify the document.
    • Initial implementation is clunky and seems to require a 3rd party just for setup.
    Incentivized
    Read full review
    Zoho
    • In my opinion, SUPPORT IS AWFUL!!!
    • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
    • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
    • In my experience, expect any e-mail to the main support e-mail to go unanswered.
    • The first year of support was great, but after we renewed for the second year, it has become terrible.
    Read full review
    Likelihood to Renew
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    Zoho
    No answers on this topic
    Usability
    Microsoft
    Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
    Incentivized
    Read full review
    Odoo
    Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent
    Incentivized
    Read full review
    Zoho
    We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
    Read full review
    Odoo
    Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
    Read full review
    Zoho
    Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Everything works and I use it all the time.
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    Zoho
    No answers on this topic
    Alternatives Considered
    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
    Read full review
    Odoo
    We decided to go with Odoo over Netsuite due to a few factors. Price was a big reason why, Netsuite is the most expensive ERP we vetted. I also did not have a great experience with Netsuite at my last job. I was on the roll out team and it did not work as promised for POS, inventory managing or reporting, it crashed constantly in the middle of using it. Just over all very poor. Considering it is owned by Oracle and the most expensive, you would think it would be able to function on some sort of base level. That company ended up terminating their contract with Netsuite early and going with a different company.
    We don't have crashing or error issues. I can complete receives, cycle counts etc and all of my information saves. Visually, Odoo is more satisfying also.
    Incentivized
    Read full review
    Zoho
    There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • We have a lot of nonprofit users, so they have a good ROI.
    • I like the constant updates without having to purchase the software repeatedly.
    • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
    • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
    Read full review
    Odoo
    • In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
    • Newest versions have better built in functionality.
    • Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.
    Incentivized
    Read full review
    Zoho
    • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
    • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
    • Reduces the work of HR a lot.
    Incentivized
    Read full review
    ScreenShots

    Odoo Screenshots

    Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory