TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365

    Score8.7 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    Wrike

    Score8.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

    $240

    per year 2 users (minimum)

    Pricing
    Microsoft 365Wrike
    Editions & Modules
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Wrike Free
    $0
    per month per user
    Wrike Team
    $10
    per month (billed annually) per user (2-15 users)
    Wrike Business
    $25
    per month (billed annually) per user (5-200 users)
    Apex
    Request a quote
    per month per user
    Pinnacle
    Request a quote
    per month per user
    Offerings
    Pricing Offerings
    Microsoft 365Wrike
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*When billed annually.Every premium plan begins with a 14-day trial period.
    More Pricing Information
    Community Pulse
    Microsoft 365Wrike
    Considered Both Products
    Microsoft
    No answer on this topic
    Wrike
    Chose Wrike
    Better structured and more powerful features. Initially had less/no AI forced in and complicating matters.
    Great timekeeping linked to actual project planning
    Incentivized
    Chose Wrike
    Wrike is definitely more user-friendly than Workfront and more comprehensive than monday.
    Incentivized
    Chose Wrike
    Trello was enjoyable and visual yet simply could not withstand the burden of extensive data analysis tasks. Asana is beautiful and simple to work with, yet I thought it was lacking in the customization of reporting that I required. I have selected Wrike since it is in that …
    Incentivized
    Chose Wrike
    Its scope is more focused and its implementation with email tools is what really puts it above the others. Sometimes softwares are too big for their own good and Wrike covered our main need of keeping track of tasks and having visibility across stakeholders much better than the …
    Incentivized
    Chose Wrike
    This is the first product of this kind I use.
    Incentivized
    Chose Wrike
    Wrike is definitely more robust in totality, but it doesn't have some of the customization around custom fields that monday.com has. Additionally the UI and UX of monday is slightly more user and mobile friendly, even if it's a bit more simplistic and 'bubbly' for lack of a …
    Incentivized
    Chose Wrike
    After researching and experimenting with several other products, Wrike was chosen for it's customization capabilities, and because it was a product inherited due to a company merger.
    Incentivized
    Chose Wrike
    I think the usability of Wrike is far better than Airtable. I find Airtable to be intimidating to learn, whereas it was pretty easy for me to pick things up on Wrike.
    Incentivized
    Chose Wrike
    Jira did not at all help us get our work done as content creators. I think that was because Jira wasn't quite right for our uses. Wrike fits our needs so much better. I can't tell you enough the relief I felt when we adopted Wrike and I never had to use Jira again.
    Incentivized
    Chose Wrike
    I feel that Wrike has a better way of creating tasks that can be tracked, making to-do lists easier to work through and stay organized across teams.
    Incentivized
    Chose Wrike
    We use both Wrike and Smartsheet to satisfy our necessities. Smartsheet gives us a platform to input more information, while in Wrike we stablish contact with our customers for proofing before product development; information that goes directly into our Smartsheet once the …
    Incentivized
    Chose Wrike
    The visuals are appealing and make it user friendly. It is similar to adobe programs with functionality for approval and editing of documents.
    Incentivized
    Chose Wrike
    Wrike always works - it's always up-to-date, never down, and our one source of truth.
    I wish the mobile version of Wrike was more usable, but that's the only thing where Wrike may not be the front runner.
    Incentivized
    Chose Wrike
    Wrike is much better than Google Calendar since you can keep much better track of deadlines while also adding in progress monitors and collaboration.
    Incentivized
    Chose Wrike
    It is more flexible, has better features, is simple, and is easy to navigate and customize.
    Incentivized
    Chose Wrike
    Wrike is one of my favorite tools I've used so far because although it has vast reporting capabilities, I also find the interface to be pretty user friendly.
    Incentivized
    Chose Wrike
    Asana is easier to use compared to Wrike having a steeper learning curve. However, be not afraid, you will be getting that value in a couple of months.
    Incentivized
    Chose Wrike
    My company already had selected Wrike before I joined. From my experience, it's easier on the eyes, better CX, customisation and automatisation.
    Incentivized
    Chose Wrike
    Wrike sales team was down to earth, and very facilitative with our disparate set of requirements. They had additional security features as well as solid user stories. In the end all of our PMO offices voted and Wrike came out on top. With a large company any switch of project …
    Incentivized
    Chose Wrike
    Wrike offered good ease of use while also providing top-tier Gantt chart management. Wrike stood out with the design of their form submission, which enables conditional branching with custom fields and organization. Wrike also proved easier to create and manage tasks across …
    Incentivized
    Chose Wrike
    I think the ease of use and cross collaboration is really useful here against other platforms. Also one of the biggest differences is actually really helpful how the app stores files and images which makes them useful to look for previous images (especially when you upload a …
    Incentivized
    Chose Wrike
    I've used Microsoft Project to manage waterfall projects and Jira to manage agile projects. Compared to Wrike, Project has more features for waterfall management, but can be complicated to use. Wrike seems to have all the functionality of Jira with all the added features needed …
    Incentivized
    Chose Wrike
    We are combining them. Jira primarily targeted at software development teams and IT projects. Also for more advanced issue tracking and customization capabilities. Jira offers more customization options, including custom workflows and issue types, but we don't need that for …
    Incentivized
    Chose Wrike
    There is better functionality in Wrike.
    Incentivized
    Chose Wrike
    Wrike had better package deals for a growing organisation.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    195 Answers
    92%
    Would buy again
    819 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    179 Answers
    96%
    Delivers good value for the price
    568 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    198 Answers
    94%
    Happy with the feature set
    837 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    134 Answers
    96%
    Lived up to sales and marketing promises
    391 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    142 Answers
    91%
    Implementation went as expected
    452 Answers
    Features
    Microsoft 365Wrike
    Project Management
    Comparison of Project Management features of Microsoft 365 and Wrike
    Feature
    Microsoft 365
    -
    Ratings
    Wrike
    7.8
    969 Ratings
    2% above category average
    Task Management00 Ratings9.1963 Ratings
    Resource Management00 Ratings7.6832 Ratings
    Gantt Charts00 Ratings7.3683 Ratings
    Scheduling00 Ratings8.3845 Ratings
    Workflow Automation00 Ratings8.0836 Ratings
    Team Collaboration00 Ratings8.8963 Ratings
    Support for Agile Methodology00 Ratings7.9544 Ratings
    Support for Waterfall Methodology00 Ratings8.0492 Ratings
    Document Management00 Ratings7.5815 Ratings
    Email integration00 Ratings7.8730 Ratings
    Mobile Access00 Ratings7.4706 Ratings
    Timesheet Tracking00 Ratings7.5459 Ratings
    Change request and Case Management00 Ratings7.723 Ratings
    Budget and Expense Management00 Ratings6.7354 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Microsoft 365 and Wrike
    Feature
    Microsoft 365
    -
    Ratings
    Wrike
    7.3
    363 Ratings
    5% below category average
    Quotes/estimates00 Ratings8.21 Ratings
    Invoicing00 Ratings6.628 Ratings
    Project & financial reporting00 Ratings7.5358 Ratings
    Integration with accounting software00 Ratings6.9220 Ratings
    Best Alternatives
    Microsoft 365Wrike
    Small Businesses
    Google Workspace
    Score9.1 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Google Workspace
    Score9.1 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft 365Wrike
    Likelihood to Recommend
    8.4
    (262 ratings)
    8.4
    (1004 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    8.5
    (109 ratings)
    Usability
    8.7
    (30 ratings)
    8.4
    (340 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (24 ratings)
    Performance
    -
    (0 ratings)
    6.6
    (21 ratings)
    Support Rating
    8.9
    (54 ratings)
    9.5
    (93 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (5 ratings)
    Online Training
    -
    (0 ratings)
    8.3
    (13 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    9.9
    (37 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (16 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (15 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (8 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.7
    (9 ratings)
    User Testimonials
    Microsoft 365Wrike
    Likelihood to Recommend
    Microsoft
    Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
    Incentivized
    Read full review
    Wrike
    Wrike helped us stitch PMO-related activities under one umbrella. The easy collaboration with multiple access types, combined with security access definitions, helped users across the organization contribute according to their roles. This helped provide the organization with multiple items to be reviewed in a single tool. This saved time in weekly review meetings by avoiding switching between multiple tools & files.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
    • Easy embedding on SharePoint to broadcast all the content created in the different tools.
    • The office package is still robust with the good things from the past and new additions.
    Incentivized
    Read full review
    Wrike
    • Excellent dashboards that are easy to use and give amazing insights.
    • User friendly interface that is also easy to interact with.
    • Lot of integrations.
    • Robust project and task management features.
    • Facilitate seamless team collaboration and communication.
    • Highly customizable and multiple project views.
    Read full review
    Cons
    Microsoft
    • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
    • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
    • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
    Incentivized
    Read full review
    Wrike
    • Email alerts sometimes send too slowly.
    • If you put a project on hold, it can be hard to find it once you are ready to return to it.
    • Sometimes there are too many steps/tasks and the main page can get cluttered.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Wrike
    I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
    Incentivized
    Read full review
    Usability
    Microsoft
    Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
    Incentivized
    Read full review
    Wrike
    We have project templates set up based on what job type is selected in our work request form. This helps save time by having specific tasks already on each job as it is opened. Then it's just a matter of scheduling the tasks based on the job request and current workload. As long as a due date is flexible, it's easy to shift specific due dates as needed.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Wrike
    Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Wrike
    Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
    Read full review
    Wrike
    During my learning phase with Wrike, I initially struggled with setting up automation rules and request forms. However, Wrike support was always my go-to, resolving issues within seconds or minutes. Their assistance made the learning process much easier. My best experience was receiving step-by-step screenshots to follow, with the support team on standby until I was completely satisfied.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Wrike
    We had staff in person provide some training
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Wrike
    I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Everything works and I use it all the time.
    Incentivized
    Read full review
    Wrike
    There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
    Read full review
    Alternatives Considered
    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
    Read full review
    Wrike
    Jira did not at all help us get our work done as content creators. I think that was because Jira wasn't quite right for our uses. Wrike fits our needs so much better. I can't tell you enough the relief I felt when we adopted Wrike and I never had to use Jira again.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    No answers on this topic
    Wrike
    company purchase
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Wrike
    The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
    Read full review
    Professional Services
    Microsoft
    No answers on this topic
    Wrike
    I do not use professional services.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • We have a lot of nonprofit users, so they have a good ROI.
    • I like the constant updates without having to purchase the software repeatedly.
    • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
    • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
    Read full review
    Wrike
    • Different teams (e.g., contracting, compliance, provider relations) can view updates in real time, comment directly on tasks, and escalate items when needed.
    • Wrike allows us to template the contracting process (from intake to signature) to ensure consistency across payers and reduce administrative overhead.
    • Leadership can see the status of negotiations at a glance, identify bottlenecks, and prioritize resources accordingly.
    Incentivized
    Read full review
    ScreenShots

    Wrike Screenshots

    Screenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of Space workflowsScreenshot of Space workflows