MindManager vs. MindMeister vs. Miro

It is well suited for a quick prototype of product/development planning to show relationships amongst the APIs used. This helps developers understand the impact of the product changes and identifies the need to update integration components to avoid erroneous deployments. I have not personally experienced a less appropriate scenario at the moment.

Incentivized

MindMeister is ideally suited for building mind maps, site maps, or similar types of data maps in the cloud without needing to install extra software. I find that it isn't quite as ideal for other types of diagrams (ERDs, flowcharts, etc) as some other tools, though it definitely can handle those things as well.

Incentivized

Miro is the best tool for remote collaboration; it offers features that make teamwork feel natural and engaging regardless of our location. All-in-one and most reliable for visualizing ideas and workflows. It allows everyone to put ideas on one whiteboard that is easy for the entire team to have access, comments, and give updates, which eliminates the back-and-forth emails.

Incentivized

• Allows me to learn by organizing notes.
• Enables me to create and present strategic plans.
• Empowers me to present complex concepts in a different and straightforward way.
• Captivates my audience when I prepare and present a conference, a class, or a seminar in MindManager.
• Allows me to share mind maps in a variety of formats like JPG, PDF, and HTML.

Incentivized

• The UI is well laid out and easy to use. The workflow makes perfect sense and makes creating tasks a breeze.
• The collaboration features make brainstorming not only easy but fun! Everyone enjoys using the tool, which was not the case with other collaboration software we used.
• I love being able to get all of my thoughts and ideas on the screen to see them and then be able to connect them in a logical way.

Incentivized

• Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
• Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
• Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
• Exports are clean, so even non-Miro teammates get it instantly.

Incentivized

• There should be some more functionality in the Notes window, such as a "Paste Special " Icon in the notes area to maintain format control.
• Although I create many of my own Web export templates, an add-on for web export design would be great, as I regularly create Interactive Electronic Technical Publications (IETP) in HTML export format.
• The ability to sync Map shortcuts between devices would also be welcome. I use MM on three devices, and I have to add or amend the Map list individually. My maps are on OneDrive, so using them should not be that hard if they are cloud-based.

Incentivized

• I think that the free plan should offer a bit more terms of features to make the testing experience more engaging.
• My experience using the App version was not so good when compared to the web version of it. I feel more comfortable using it in my notebook.
• Paid plans could be more flexible to support small or temporary demands.

Incentivized

• As a designer, I miss some more creative features. I can't even get really into designing small things (like paths). Many of my colleagues have already switched to the Figma board because it is possible there.
• Things often get lost in the workflow, especially in teams. Working on the same file often leads to misunderstandings and can be frustrating. For example, if text is accidentally deleted and cannot be recovered, or if images become distorted.
• The scale on the board is missing, which often leads to size differences.

Incentivized

I feel the main issues of the old Mindjet seem to be gone with the
Corel purchase. With the huge advance of sharing via browser HTML even 1
user can affect many. And, actually, using MM kind of forced my rigid
brain to rethink how I categorize and classify information/projects.

The
idea of paying $69USD for an annual cost is more than fair and a great
model for Corel/Mindjet to keep rolling out improvements!

Incentivized

I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features

Incentivized

MindManager is very intuitive. The user interface is not cluttered and the ribbon icons are easy to understand. Several excellent "how-to" videos are available on the MindManager site as well as on YouTube. MindManager starts quickly and the user interface is very responsive. Launching other programs from MindManager such as Excel is very fast and issue free. The browsing feature is lightning fast. The drag-and-drop capability is also very fast and reliable.

Incentivized

I love it. It should perhaps even be a 10, but there are only minor things that get me when it comes to trying to move around the images on the page and selecting images on the page. Nevertheless, I've used this tool randomly over various years numerous times.

Incentivized

We have had no issues with the application's availability

Incentivized

I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.

Incentivized

The application is quick and responsive. We are able to produce mindmaps and reports with ease. The program is not complicated at all and integrates well with software and programs like Microsoft Outlook and Teams, which we truly appreciate.

Incentivized

Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen

Incentivized

I have called technical support a few times. During the COVID Crisis, I called a few times repeatedly due to a rush request. The technical support guy called me back in minutes. He somehow knew that I had called repeatedly and wanted to make sure my issue was resolved immediately

Incentivized

Never had an issue with customer support, though we never really needed anything major as far as technical help. I do not believe they offer 24 hour customer support but we don't need it as MindMeister is not the type of tool we need need 24 hour a day support for. Overall, very happy with the level of support.

Incentivized

We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support

Incentivized

The videos are not well categorized...I had to do a bit of digging to get what I wanted and many videos on older versions. If Mindjet was to improve the titles used that would help.

Incentivized

There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.

Incentivized

You need a lot of time and training.

Incentivized

Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.

Incentivized

MindManager stands out for its wide range of export options, customization and how they have enriched the format over time. As a constantly evolving tool, and having tried others, I consider it superior for the abovementioned reasons. Its cross-platform nature has been decisive, and although there are many alternatives in the form of web applications or the like, MindManager presents itself as a more complete and robust option.

Incentivized

I have also used LucidChart and Google Draw to create mind maps and concept maps in the past. I think that MindMeister is by far the cleanest and most user friendly of the three. Google Draw does not have anywhere near the same functionality. LucidChart tends to be clunky and the options to create your map are not always clear and intuitive.

Incentivized

I use both for different things really. Figma is better for design and prototype applications with coding being enabled in Figma (which isn't part of Miro's tools). As I said earlier, I use other programmes when there is a lack in Miro, in this case the coding element. Also Miro is better suited for BAU, so I can utilise this by bringing part of the business into using it. Figma isn't collaborative enough for this purpose. Miro overall has a better user experience

Incentivized

A team can collaborate on the same project but cannot create a shared project file. It would be helpful for that feature to be added.

Incentivized

Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component

Incentivized

• For a single person business presentation it is a plus.
• Project difficulty is well assessed using the map.
• Giving away a paper version of a map is a positive gesture. People like the map, the look, and what it says, and it may also be a way to promote MindManager to them.
• Keep the PDF or JPEG saving capabilities for small customers like me. It's important.

Incentivized

• The most positive result of using MindMeister is a visualization of each step in work and connections between different nodes(ideas, steps).
• This greatly simplifies the work, especially collaborative work, since it is easier to show it once than to explain things many times.
• Negative impact: lack of offline desktop version.

Incentivized

• Offer infinite canvas that allow me to brainstorm, organize ideas and think visually.
• Effective for creating prototypes and wireframes, which saves time, reduces back-and-forth, and prevents costly mistakes.
• Features like mind mapping, kanban boards, and flowcharts help me to visualize complex projects easily.

Incentivized