Network for Good vs OneCause

Likelihood to Recommend

We use it for donations (with an option to sign up for emails). We do not have a robust online giving program at this time, but feel that Network for Good is and will be the best option for us. The form that a donor is required to fill out is lengthy, but I have not had any donor that has given online want to say that this was a deal breaker for them. I would still like to see an easier option down the road if possible.

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Terri Betts

Director of Development

Health Care Center for the Homeless, Inc.Hospital & Health Care, 51-200 employees

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I think the BidPal part we were using was badly outdated, so my hope is that the rest of the OneCause platform is more updated. If so then it's a great fundraising platform with most if not all of the functionality you need. OneCause is great for events and campaigns, and I urge nonprofits to make sure they're using Stripe for processing behind OneCause with the NPO discount.

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David S. Levine, CFRE

Development Manager

Christodora: Nature, Learning, LeadershipNon-profit Organization Management, 1-10 employees

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Pros

Network for Good is intuitive and easy to use.
I have had a great experience with NFG's customer service.
I appreciate that NFG is constantly refining their platform to best serve the needs of their users.
NFG has excellent free webinars and resources!

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Emily Dean

Managing Director

Atlas Preparatory SchoolEducation Management, 51-200 employees

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Registration was easy
Credit payments were easy

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David S. Levine, CFRE

Development Manager

Christodora: Nature, Learning, LeadershipNon-profit Organization Management, 1-10 employees

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Cons

We host a lot of events. I wish it had a separate event section, so that people who buy tickets to events are categorized separately from those who become an actual donor.
I wish we had more ability to customize our donation pages, so that we could put more branding around the events we host. As it is, we have to use the same colors, etc., for all "fundraising" - which includes our events.

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Shelly D. Mahon, Ph.D.

Executive Director

Parent Engagement NetworkNon-Profit Organization Management, 1-10 employees

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Add decimal points for gifts...couldn't believe it couldn't handle that and it matters for monetary reconciliations
If a payment was a credit card, we were unable to change the transaction type (ex. from ticket to donation) without refunding and recharging, which was uncomfortable for our donors.

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David S. Levine, CFRE

Development Manager

Christodora: Nature, Learning, LeadershipNon-profit Organization Management, 1-10 employees

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Support Rating

No score

No answers yet

No answers on this topic

OneCause 8.0

Based on 1 answer

The on-site support was fantastic on the night of our event. They knew what they were doing and took direction professionally. Pre-event, we felt that the account manager was not listening to our concerns and was more of a sales staffer than a support staffer. Having us connected directly to support would bump this to a 9.

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David S. Levine, CFRE

Development Manager

Christodora: Nature, Learning, LeadershipNon-profit Organization Management, 1-10 employees

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Alternatives Considered

I have looked into other options that offered online mobile giving platforms, but had not found them to be any better or more comprehensive than Network for Good. I apologize that I can't remember all that I looked into. In some cases, the others were much more expensive. They may have offered more, but I couldn't justify the additional cost for the added benefit. There are some Network for Good offerings that we have not expanded into, but I would definitely look at them first before making any sort of change.

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Terri Betts

Director of Development

Health Care Center for the Homeless, Inc.Hospital & Health Care, 51-200 employees

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No answers on this topic

Return on Investment

Network for Good has streamlined and automated our donor relations and management processes and is compatible with our budget.

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Emily Dean

Managing Director

Atlas Preparatory SchoolEducation Management, 51-200 employees

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Positive auction outcomes
Negative response on tabling processes

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David S. Levine, CFRE

Development Manager

Christodora: Nature, Learning, LeadershipNon-profit Organization Management, 1-10 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Network for Good

OneCause

Likelihood to Recommend

Network for Good

OneCause

Pros

Network for Good

OneCause

Cons

Network for Good

OneCause

Support Rating

Network for Good

OneCause

Alternatives Considered

Network for Good

OneCause

Return on Investment

Network for Good

OneCause

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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