NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.
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Rubrik
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.
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Pricing
NinjaOne
Rubrik
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOne
Rubrik
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
NinjaOne is a great solution for an all-in-one software suite that will accomplish many goals in a single pain of glass. It is very beneficial for small IT teams that need to automate and jobs as much as possible.
Patch management solution may not be the best if you have a large 3rd party software library.
Rubrik is great for large enterprises but might not fit the best for smaller sized companies with low backup demands. We have had to restore virtual machines quickly , and Rubrik's quick mount on solid state was tremendous at getting the client back running. The only negative is the mac address changed even though we had checked retain mac. We had to go back into vmware and set it.
With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
Easy onboarding. We were able to make a connection to our M365 environment in less than 5 minutes, and backups were processing within just a couple minutes after that.
Good customer service. From sales to post-implementation, the staff at Rubrik were helpful, professional, and focused on me.
Set and forget. Outside of regular test restores, I don't have to worry about constantly trying to tweak settings within the Rubrik console to get it working better. It just works.
I gave rating do to the following: The product works great with little time needed to manage to be sure that backups work. Customer is very helpful and respond quickly to resolve errors or answer product questions. The continued education that Rubrik continue to offer such as training, webinars, and blogs.
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
The GUI was successfully designed to be very easy to use and work through. It is a very logical work flow that is easy to navigate and just makes sense. That is part of the charm when in the moment of stress, you can still find your way around and accomplish the desired recovery.
Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.
From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
Ninja is much easier to use that anything I've worked with in the past. We selected Ninja because we felt the learning curve for the team would be the fastest, and the roadmap for the product shows its evolving quickly. Can't say that for many of the other platforms I've worked with in the past. Great account management. Great Product overall.
There is no comparison, Rubrik worked right out of the box and even has support for IBM DB2 databases. Patches and upgrades have been performed without any issues. Database backups are run using default settings without any noticeable impact on the databases/servers and complete as quickly or nearly as quickly as native backups. Cohesity on the other hand needed extensive, on-going, custom tuning via undocumented parameters just to keep it working, and every patch broke the solution which then required more parameter tuning. There were also issues with backup performance, we had balance impact of the backups on the database versus the amount of time it took to run the backups. We even reverted back to native backups for some of our larger databases because they just would not complete in Cohesity.
We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
