What users are saying about
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Top Rated
603 Ratings
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Top Rated
1218 Ratings

Oracle Cloud HCM

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Top Rated
603 Ratings
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Score 8.4 out of 100

UKG Pro

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Top Rated
1218 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Oracle Cloud HCM

Oracle Cloud HCM works wonders and is ideal for companies that requires better management of HR resources. It makes HR operations smooth and optimal which is what every business would like. If you are looking forward to bringing in a new team or want to change or improve the HR department, Oracle Cloud HCM is the solution you need for your business
Danson Kang | TrustRadius Reviewer

UKG Pro

I have worked with other HR systems and this one just doesn't compare. The ease of use and system availability for administrators is amazing. I worked with UltiPro at a company and left and wasn't using it for two years. When I came back to a company that had it, within a day I felt like a fluent UltiPro user again. Its just that easy to use and the same goes for the end user. We even have Partners that are updating their own direct deposits and enrolling in benefits!
Abby Zimmerman | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Oracle Cloud HCM
8.3
UKG Pro
7.9
Employee demographic data
Oracle Cloud HCM
8.5
UKG Pro
8.5
Employment history
Oracle Cloud HCM
8.5
UKG Pro
7.8
Job profiles and administration
Oracle Cloud HCM
8.2
UKG Pro
8.2
Workflow for transfers, promotions, pay raises, etc.
Oracle Cloud HCM
8.3
UKG Pro
8.0
Organizational charting
Oracle Cloud HCM
8.2
UKG Pro
7.2
Organization and location management
Oracle Cloud HCM
8.3
UKG Pro
8.0
Compliance data (COBRA, OSHA, etc.)
Oracle Cloud HCM
8.0
UKG Pro
7.8

Payroll Management

Oracle Cloud HCM
8.3
UKG Pro
8.3
Pay calculation
Oracle Cloud HCM
8.4
UKG Pro
8.6
Support for external payroll vendors
Oracle Cloud HCM
8.1
UKG Pro
8.1
Off-cycle/On-Demand payment
Oracle Cloud HCM
8.5
UKG Pro
8.0
Benefit plan administration
Oracle Cloud HCM
8.2
UKG Pro
8.1
Direct deposit files
Oracle Cloud HCM
8.5
UKG Pro
9.0
Salary revision and increment management
Oracle Cloud HCM
8.4
UKG Pro
8.4
Reimbursement management
Oracle Cloud HCM
8.2
UKG Pro
8.0

Leave and Attendance Management

Oracle Cloud HCM
8.7
UKG Pro
7.5
Approval workflow
Oracle Cloud HCM
8.7
UKG Pro
7.5
Balance details
Oracle Cloud HCM
8.6
UKG Pro
7.7
Annual carry-forward and encashment
Oracle Cloud HCM
8.6
UKG Pro
7.2

Employee Self Service

Oracle Cloud HCM
8.3
UKG Pro
8.3
View and generate pay and benefit information
Oracle Cloud HCM
8.4
UKG Pro
8.7
Update personal information
Oracle Cloud HCM
8.5
UKG Pro
8.9
View company policy documentation
Oracle Cloud HCM
8.1
UKG Pro
8.1
Employee recognition
Oracle Cloud HCM
8.2
UKG Pro
7.6
View job history
Oracle Cloud HCM
8.4
UKG Pro
8.4

Asset Management

Oracle Cloud HCM
8.1
UKG Pro
6.2
Tracking of all physical assets
Oracle Cloud HCM
8.1
UKG Pro
6.2

HR Reporting

Oracle Cloud HCM
7.9
UKG Pro
7.6
Report builder
Oracle Cloud HCM
8.2
UKG Pro
7.7
Pre-built reports
Oracle Cloud HCM
7.7
UKG Pro
7.8
Ability to combine HR data with external data
Oracle Cloud HCM
7.9
UKG Pro
7.3

Onboarding

Oracle Cloud HCM
8.4
UKG Pro
8.5
New hire portal
Oracle Cloud HCM
8.2
UKG Pro
8.7
Manager tracking tools
Oracle Cloud HCM
8.2
UKG Pro
8.3

Performance and Goals

Oracle Cloud HCM
8.1
UKG Pro
7.4
Corporate goal setting
Oracle Cloud HCM
8.3
UKG Pro
7.2
Individual goal setting
Oracle Cloud HCM
8.4
UKG Pro
7.8
Line-of sight-visibility
Oracle Cloud HCM
8.2
UKG Pro
7.2
Performance tracking
Oracle Cloud HCM
8.3
UKG Pro
7.7

Performance Management

Oracle Cloud HCM
8.6
UKG Pro
7.5
Performance plans
Oracle Cloud HCM
8.7
UKG Pro
7.5
Performance improvement plans
Oracle Cloud HCM
8.5
UKG Pro
7.1
Review status tracking
Oracle Cloud HCM
8.4
UKG Pro
7.9
Review reminders
Oracle Cloud HCM
8.2
UKG Pro
7.3
Multiple review frequency
Oracle Cloud HCM
8.3
UKG Pro
7.6

Succession Planning

Oracle Cloud HCM
8.3
UKG Pro
7.0
Create succession plans/pools
Oracle Cloud HCM
8.6
UKG Pro
6.8
Candidate ranking
Oracle Cloud HCM
8.2
UKG Pro
7.2
Candidate search
Oracle Cloud HCM
8.4
UKG Pro
7.2
Candidate development
Oracle Cloud HCM
8.2
UKG Pro
6.8

Recruiting / ATS

Oracle Cloud HCM
8.0
UKG Pro
7.7
Job Requisition Management
Oracle Cloud HCM
8.4
UKG Pro
7.6
Company Website Posting
Oracle Cloud HCM
8.1
UKG Pro
8.4
Publish to Social Media
Oracle Cloud HCM
7.9
UKG Pro
7.3
Job Search Site Posting
Oracle Cloud HCM
8.1
UKG Pro
7.8
Duplicate Candidate Prevention
Oracle Cloud HCM
7.5
UKG Pro
6.9
Applicant Tracking
Oracle Cloud HCM
7.9
UKG Pro
8.0
Notifications and Alerts
Oracle Cloud HCM
8.0
UKG Pro
7.6

Pros

Oracle Cloud HCM

  • Onboarding - allows you to interact with your new employees before they are officially working. Allows you to set up access to portal where they can get information prior to starting.
  • Payroll - Simplifies payroll process, which includes tax updates and IRS reporting. All processing is run in the cloud which makes the calcs faster and reduces payroll processing time
  • Built on Oracle best practices where the company needs to determine why they cannot use industry best practices so 80% of your processes use industry best practices and 20% need some changes.
  • Is all configuration based using industry best practices so there isn't any expensive support charges to manage customizations.
Raymond Hirte | TrustRadius Reviewer

UKG Pro

  • UKG Pro has a fantastic support team that wants you to get the most out of the product in terms of functionality
  • The UKG Community is a valuable resource that is very reliable for trainings and troubleshooting
  • UKG Pro is filled with endless possibilities for custom settings and builds specific to your needs as a company
Jeremy Johnson | TrustRadius Reviewer

Cons

Oracle Cloud HCM

  • Unfortunately there isn't a free trial available, it would be nice to test drive before you buy.
  • Unable to customize the platform to "make it yours". Which means you have to work with what you're given and can not tweak it.
  • Support can seem a bit disconnected when you are able to get a hold of them.
Anonymous | TrustRadius Reviewer

UKG Pro

  • Supervisors have difficulty with the time off approvals. It's not intuitive. Would like to see an interactive time off calendar that allows them to view approved, pending, canceled and rejected requests and also to approve/reject requests from the calendar.
  • Timesheets do not display daily hours in terms of regular and OT. It just lists the total number of hours worked. It would be helpful if it would break it down to regular and OT on the timesheet itself. Makes it easier for supervisors when reviewing and approving timecards.
  • In the Employee Admin/My Employees list, it would be nice if the default view was active employees only. Most of the time that is what people want to see. There are far less times that we try to view termed employees.
  • When employees use the mobile app and try to access their timecards, it diverts them to the web version and they have to log in a second time. It would be nice to have an app that they could access all that information in a single location.
Jackie Marchand | TrustRadius Reviewer

Likelihood to Renew

Oracle Cloud HCM

Oracle Cloud HCM 9.0
Based on 31 answers
Taleo does what we need it to do and based on the costs from both a time and money perspective, I don't see us changing anytime soon. If anything I think we will look to leverage the capabilities available that we may not already be using.
Bryan Banks, PRC, CIR, CSSR, CDR | TrustRadius Reviewer

UKG Pro

UKG Pro 9.5
Based on 190 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

Oracle Cloud HCM

Oracle Cloud HCM 7.0
Based on 6 answers
After the initial training's, it was quite intuitive to use the application.The application is based upon best practices and the overall flows are quite logical.The train stop approach also ensures that users understand where they are in the process cycle. Also, the number of clicks have been greatly rationalized to ensure that there is more streamlined experience.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 8.4
Based on 110 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda | TrustRadius Reviewer

Reliability and Availability

Oracle Cloud HCM

Oracle Cloud HCM 7.0
Based on 1 answer
It works well. However we recently discovered that it no longer is supported on Internet Explorer so we had to change the default browser for everyone in our organization to MS Edge.
LATRESA WITHERSPOON | TrustRadius Reviewer

UKG Pro

UKG Pro 7.7
Based on 129 answers
In the 3+ years that we've been live in UltiPro, I believe the core HR/Payroll module went down one time. I don't recall how long it was down for, possibly an hour or two, but thankfully it was not during a payroll week for us so it did not impact us significantly. Other than that, there are some minor outages every once in a while with the Recruiting application, but the communication when those outages occur is very good so you always get status updates.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Performance

Oracle Cloud HCM

Oracle Cloud HCM 8.0
Based on 11 answers
Works well.
LATRESA WITHERSPOON | TrustRadius Reviewer

UKG Pro

UKG Pro 8.3
Based on 484 answers
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Christi Wehby | TrustRadius Reviewer

Support Rating

Oracle Cloud HCM

Oracle Cloud HCM 6.3
Based on 8 answers
The rating is based upon our current level of support. The overall experience has vastly changed since we moved into product paid support.'Also, with Oracle going with the model of quarterly patches, it makes sense to have the product company provide support to the overall application thereby eliminating the problems of bugs.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 7.5
Based on 787 answers
I have always had quick response times from UKG.The support staff has always been very knowledgeable and will to assist.They like to help you with your issue and show you how to correct if needed again.They also provide articles and step by step instruction if necessary.I am a very hands on person. They will help by explaining what and why, which is a big deal to me
Deborah Van Dyke | TrustRadius Reviewer

In-Person Training

Oracle Cloud HCM

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 9.0
Based on 82 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

Oracle Cloud HCM

Oracle Cloud HCM 8.8
Based on 4 answers
Great online tools and help, and printed out guidelines.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 7.8
Based on 195 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Judy Frank | TrustRadius Reviewer

Implementation Rating

Oracle Cloud HCM

Oracle Cloud HCM 6.1
Based on 6 answers
There is a lot of potential on Fusion. We have reaped about 10% of potential benefits. Especially on Workforce Intelligence, the opportunities are huge. The reason why we do not use the solution at its full potential is not in the product (which is simple and transparent). A roadmap is under construction to bring more of its potential to the end user.
Job Horbeek | TrustRadius Reviewer

UKG Pro

UKG Pro 7.6
Based on 153 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

Oracle Cloud HCM

I think Oracle HCM Cloud stacks up quite well with WorkDay. We went with Oracle because we are an Oracle ERP customer so this flowed nicely into the HCM product. Workday provides a lot of the same functionality and I think it is probably the most popular SaaS-based HR platform out there these days
Mark McCully | TrustRadius Reviewer

UKG Pro

UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Aaron White | TrustRadius Reviewer

Scalability

Return on Investment

Oracle Cloud HCM

  • We were not good at tracking any numbers around recruiting so now this last year we have been able to set the benchmark that we now can work toward improving.
  • At any given time, we could not say how many open positions we had. Now we are able to keep track of that.
  • We do a much better job with communicating with candidates now, especially the ones not selected. This will help us maintain a better reputation and attract the candidates back for other jobs they may be a better fit for in the future.
Anonymous | TrustRadius Reviewer

UKG Pro

  • UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.
Victoria Tourangeau | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle Cloud HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Oracle Cloud HCM Editions & Modules

Edition
Global HR$15.001
Help Desk$4.001
Talent Management$10.001
  1. Per Employee Per Month
Additional Pricing Details
Contact Oracle HCM for detailed pricing information at +1.800.392.2999

UKG Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

UKG Pro Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Oracle Cloud HCM
8.4
UKG Pro
8.6

Likelihood to Renew

Oracle Cloud HCM
9.0
UKG Pro
9.5

Usability

Oracle Cloud HCM
7.0
UKG Pro
8.4

Reliability and Availability

Oracle Cloud HCM
7.0
UKG Pro
7.7

Performance

Oracle Cloud HCM
8.0
UKG Pro
8.3

Support Rating

Oracle Cloud HCM
6.3
UKG Pro
7.5

In-Person Training

Oracle Cloud HCM
UKG Pro
9.0

Online Training

Oracle Cloud HCM
8.8
UKG Pro
7.8

Implementation Rating

Oracle Cloud HCM
6.1
UKG Pro
7.6

Scalability

Oracle Cloud HCM
7.0
UKG Pro
8.4

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