TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PandaDoc

    Score8.5 out of 10
    N/APandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

    $35

    per month per seat

    Slack

    Score9 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Pricing
    PandaDocSlack
    Editions & Modules
    Starter
    $35
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Contact Sales
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    PandaDocSlack
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
    More Pricing Information
    Community Pulse
    PandaDocSlack
    Considered Both Products
    PandaDoc
    Chose PandaDoc
    We briefly used Proposify, and it had some nice options for creating more ascetically pleasing proposals and contracts. However, it was far more time-consuming, and any gain in asceticism did not outweigh the significant loss in efficiency, simplicity, and reliability of using …
    Incentivized
    Chose PandaDoc
    Conga was difficult to build template contracts and not as simple to set up templates, etc., for our sales contracts as Pandadoc has been (simple drag-and-drop in Pandadoc). The automation and integration between our Salesforce and Conga accounts were not working correctly, so …
    Incentivized
    Chose PandaDoc
    I can't say I know enough about the credentials of either to comment.
    Incentivized
    Chose PandaDoc
    We also evaluated a product called "Better Proposals" that's not in the TrustRadius list.

    Pandadoc won our business by virtue of having generally more flexible design and layout abilities. There are a lot of new contenders in the space of proposal/contract creation and …
    Incentivized
    Chose PandaDoc
    It came down to cost and simplicity. I may like more whistle's and bells, but just easier and cleaner template creation and management would be preferred.
    Incentivized
    Chose PandaDoc
    We looked at several other products, most notably Adobe and DocuSign. We found PandaDoc to be easier to use and a better value. There might be a couple of additional features with Adobe or DocuSign, but PandaDoc has done everything we've needed for our amount of e-signing needs …
    Incentivized
    Chose PandaDoc
    PandaDoc is cheaper, and that is probably the main benefit I can think of compared to DocuSign. DocuSign is a better-designed platform that, in our experience, does not cause as much frustration to our users. However, the price is the only off-putting part, hence why we have …
    Incentivized
    Chose PandaDoc
    PandaDoc is far better for me and my uses than DocuSign. Firstly, there seem to be fewer processes to get the result I need, and the processes that are there are much more intuitive. It took me minutes to edit and add text to a document when I started using PandaDoc and that …
    Incentivized
    Chose PandaDoc
    DocuSign is horrendous if you have to edit anything in the doc, especially if you have to send repeatedly send the same template. I can't tell you how many times I noticed a typo after uploading a new version in DocuSign and had to go back to the Word doc, save the PDF, upload …
    Incentivized
    Chose PandaDoc
    We did not choose DocuSign due to the inability to quickly and easily customize the proposal document.
    Incentivized
    Chose PandaDoc
    We use both Yesware for email tracking and PandaDoc for everything proposal and quote related.
    Incentivized
    Chose PandaDoc
    Ultimately the decision to choose PandaDoc came down to the integration that it has with HubSpot, our CRM of choice. Since HubSpot invested in PandaDoc's Series B round of funding, the integration between both companies has and continues to grow.
    Incentivized
    Chose PandaDoc
    We looked at Google Docs as well as a number of Microsoft products that tie documents together. PandaDocs by far exceeded everything aspect of what we needed and gave us more features and more functionality.
    Incentivized
    Salesforce
    Chose Slack
    Microsoft Teams is one of the other tools that I've evaluated in a professional context. Compared to Slack, it feels a bit clunkier and bland. Slack feels vibrant and full of personality that can vary from workplace to workplace. Teams is also a far more expensive solution to …
    Incentivized
    Chose Slack
    I find Slack to be more intuitive and user-friendly than RingCentral, Discord, and Microsoft Teams. I think Slack is slightly more professional and appropriate in business than Discord, with a cleaner, more professional interface. It has a more organized interface than Microsoft…
    Incentivized
    Chose Slack
    A lot more user friendly and doesn't feel as corporate of a tool to use, in a good way.
    Incentivized
    Chose Slack
    Slack was designed specifically to a work/business environment, so it stacks up pretty well against most competitors. I think they actually created a new industry standard. Nobody was controlling the "team/company communications tool" space before. And they are updating the …
    Incentivized
    Chose Slack
    Slack makes it easier to have more organized conversations than Google Hangouts. I have not tested Slack's video capabilities before, so Hangouts may be better at that. Slack also makes it much easier to work on specific documents, something that Google Hangouts can't really …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    222 Answers
    97%
    Would buy again
    503 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    204 Answers
    99%
    Delivers good value for the price
    426 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    221 Answers
    98%
    Happy with the feature set
    510 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    174 Answers
    98%
    Lived up to sales and marketing promises
    295 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    182 Answers
    99%
    Implementation went as expected
    330 Answers
    Features
    PandaDocSlack
    Project Management
    Comparison of Project Management features of PandaDoc and Slack
    Feature
    PandaDoc
    -
    Ratings
    Slack
    7.9
    628 Ratings
    2% above category average
    Task Management00 Ratings7.6430 Ratings
    Gantt Charts00 Ratings6.961 Ratings
    Scheduling00 Ratings7.8363 Ratings
    Workflow Automation00 Ratings8.0396 Ratings
    Mobile Access00 Ratings9.4601 Ratings
    Search00 Ratings8.2608 Ratings
    Visual planning tools00 Ratings7.3275 Ratings
    Communication
    Comparison of Communication features of PandaDoc and Slack
    Feature
    PandaDoc
    -
    Ratings
    Slack
    8.7
    636 Ratings
    9% above category average
    Chat00 Ratings9.6635 Ratings
    Notifications00 Ratings8.7632 Ratings
    Discussions00 Ratings9.2620 Ratings
    Surveys00 Ratings8.1413 Ratings
    Internal knowledgebase00 Ratings7.8412 Ratings
    Integrates with GoToMeeting00 Ratings8.9110 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings
    Integrates with Outlook00 Ratings8.9120 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of PandaDoc and Slack
    Feature
    PandaDoc
    -
    Ratings
    Slack
    8.4
    603 Ratings
    4% above category average
    Versioning00 Ratings8.2326 Ratings
    Video files00 Ratings8.2541 Ratings
    Audio files00 Ratings8.4527 Ratings
    Document collaboration00 Ratings7.9429 Ratings
    Access control00 Ratings8.3411 Ratings
    Advanced security features00 Ratings8.3362 Ratings
    Integrates with Google Drive00 Ratings9.0211 Ratings
    Device sync00 Ratings9.0455 Ratings
    Best Alternatives
    PandaDocSlack
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PandaDocSlack
    Likelihood to Recommend
    8.5
    (329 ratings)
    9.1
    (639 ratings)
    Likelihood to Renew
    9.1
    (18 ratings)
    10.0
    (25 ratings)
    Usability
    8.3
    (23 ratings)
    9.0
    (255 ratings)
    Availability
    9.1
    (4 ratings)
    10.0
    (2 ratings)
    Performance
    9.6
    (21 ratings)
    10.0
    (2 ratings)
    Support Rating
    6.1
    (23 ratings)
    10.0
    (68 ratings)
    Implementation Rating
    6.3
    (4 ratings)
    8.9
    (5 ratings)
    Configurability
    2.8
    (3 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.0
    (20 ratings)
    9.7
    (2 ratings)
    Product Scalability
    8.6
    (4 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    9.7
    (20 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    6.7
    (4 ratings)
    10.0
    (1 ratings)
    User Testimonials
    PandaDocSlack
    Likelihood to Recommend
    PandaDoc
    Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization.
    Incentivized
    Read full review
    Salesforce
    Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team members help onboard new QA analysts.
    Read full review
    Pros
    PandaDoc
    • Allows clients to remotely execute documents.
    • Tracks the progress of document execution.
    • Emails clients to remind them to sign documents so we don't have to follow up.
    • Emails us when documents have been fully executed.
    • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
    Incentivized
    Read full review
    Salesforce
    • Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
    • Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
    • Global search is effective when I forget which group a particular message was in.
    Read full review
    Cons
    PandaDoc
    • Sometimes the fillable fields don't automatically map properly and you have to manually adjust.
    • Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business.
    • Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this.
    Incentivized
    Read full review
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Likelihood to Renew
    PandaDoc
    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Incentivized
    Read full review
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Usability
    PandaDoc
    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
    Incentivized
    Read full review
    Salesforce
    Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
    Incentivized
    Read full review
    Reliability and Availability
    PandaDoc
    We haven't had any real issues regarding downtime as of yet.
    Incentivized
    Read full review
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    Performance
    PandaDoc
    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
    Incentivized
    Read full review
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Support Rating
    PandaDoc
    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
    Incentivized
    Read full review
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    Implementation Rating
    PandaDoc
    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Incentivized
    Read full review
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    Alternatives Considered
    PandaDoc
    We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
    Incentivized
    Read full review
    Salesforce
    I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
    One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
    Incentivized
    Read full review
    Scalability
    PandaDoc
    It's scalable
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    PandaDoc
    • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
    • We have been able to find older documents very easily.
    • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
    Incentivized
    Read full review
    Salesforce
    • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
    • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
    Incentivized
    Read full review
    ScreenShots

    PandaDoc Screenshots

    Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.