Paycom supports HR and payroll with automated, employee-first technology that supports every stage of employment. Its single database enables seamless data management, to reduce errors, endless data entry and time-consuming administrative tasks.
N/A
Rippling
Score 9.0 out of 10
N/A
Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.
$8
per month per user
Pricing
Paycom
Rippling
Editions & Modules
No answers on this topic
Recommended
$8.00
starting price per user, per month
Offerings
Pricing Offerings
Paycom
Rippling
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
For additional pricing details visit the Rippling pricing page.
ADP Workflow, Paylocity, BambooHR, Worklio - Paycom has a superior feature set and reporting tools. Rippling, Gusto, PlanSource - Paycom is less preferred due to its overly complex feature set.
Paycom stacks up well overall against other providers in the same realm. There are areas of improvement that other companies are handling better, but overall, they are very similar. Paycom could improve on two major components: intersystem communication and ATS. Betti, however, …
Paycom was the service that met all of our needs at the best value. Others are more expensive or lacked all of the operational items that we wanted to cover.
rippling is #1. fast and easy to use. I have used workday and Paycom and this is by far the most seamless software I have used at a workplace. Every tab provided has a purpose and there is nothing you cannot find on your day to day to answer any questions.
Much cleaner user interface; less cluttered, more streamlined into "apps" or areas of focus where things can be more easily found. Onboarding and benefit enrollment workflows are above and beyond. Fewer dropdown menus to find what I'm looking for. More intuitive terminology …
Paycom is extremely clunky. I remember one specific incident it took me a whole day to login to view my HR file. I had to reset my password, email, and call my GM to get access. The UX was not sleek at all and was notably older looking. Rippling is sleek and fresh.
Easier to navigate and operate. Interface is more clean and modern. Paycom is full of options and menus everywhere, which makes it harder to operate. Also app integration with Rippling is so much easier.
Rippling offered a superior experience for the admin and user. Paycom was old and clunky feeling. We had to adapt to their systems as opposed to it adapting to our needs. Additionally, Paycom's app wasn't robust from a manager perspective. They were price neutral when …
Rippling has better design, it makes more sense to me, it also has more on the demand support and builds better rapport with the demos and one-on-ones to explain features, there are more features within the system, less bugs and more consistency. There just seems to be more …
Rippling seemed to be much more user friendly. In speaking with fellow business owners, many of the other payroll companies I looked into had poor customer service reviews, and the costs were much higher than Rippling. I also am pleased that Rippling offers much more than …
Rippling has far better UI and for me personally, is much more intuitive which is more important to me as an employee than a feature-rich software. Information is easier to find, things are easier to update and overall feels better than some of the alternatives out there.
Traditional payroll software has a clunky user experience. They get the job done, but it's at the expense of more time spent by my HR team in supporting employees in using the software to find what they need. Rippling's self-service features work because it's intuitive and easy …
I would say that Rippling is the leader out of these I've mentioned. It's very easy to navigate, unlike Paycor or Paylocity. I was not the decision-maker on selecting Rippling, however, I've been very impressed as an end-user/employee. I'd like to learn more about their app …
Rippling has been one of the easiest platforms I've ever used. It gives me the context I need for important decisions like what benefits to select and provides quick, clear insights into my payroll details when I need it.
It's very mobile friendly, especially for people that aren't tech savvy. We have an aged workforce where we were really concerned about how they would adapt, going from the comfort of using paper to a mobile and online application. But the training was really easy and the adaptation has been simple for us as a company.
With Rippling, we get a one stop shop for all things HR. Our benefits, pay, PTO, and leave management are all under one umbrella. This simplifies workflow and limits the number of systems we need to access to take care of day to day HR tasks. Despite the one-stop shop aspect of it all, some processes ended up being more problematic than others, for instance, sometimes PTO requests that have been approved do not register as such - and sometimes duplicate notifications go out on those approvals. To be fair to Rippling, this is likely user error on our part with initial or continued setup issues, but it is also not (seemingly) easily remediated. Our overall experience with Rippling has been positive. The simplicity and ease of use definitely overcome the few nagging issues that we have experienced.
I would say the communication post-implementation is amazing. Allie is our representative. She's amazing. Caitlin is amazing. I just met Travis last week at the office. Amazing. The communication is great and helpful, so if one of the team members don't have the answer, they can just jump in. For instance, I was on a call with Caitlin yesterday and she was like, "I'm not really sure about this answer. Let me see if I can go run it byTravis." I know he's on another call and instead of him saying blah, blah, he came over and looked at the screen and was like, do this, do this. It's a little different. So I would say the customer service is the best.
Three different options to view the hours you've worked in a pay period. All three are valuable in their own way! I love this and use each one every week.
Rippling has the option to retroactively log your hours later if you forget to log in before you start work. I love this because sometimes I take a work call on the go and don't have time to clock in first. Such a handy feature!
Rippling has also made putting in time-off requests (sick/PTO/etc) so much easier. I'm sure every HR team would appreciate this!
I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.
Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
The AI assistant has always been able to direct me to the correct solution to any question i have about Rippling. Payroll is so easy, it takes about 10 minutes to go through the process.
The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.
Rippling has an easy-to-use user interface and so far, employees at my company have really enjoyed using it. I find the modules for payroll, performance management, personal information, and benefits easy to navigate and appreciate that so many different features are integrated into one product. I much prefer it to our previous HRIS, Workday.
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Our TSR has been wonderful to work with. Every step of the way he was quick to respond and answer any questions we had. I knew I could reach him at any time (day or night) and he would be available to assist. Implementing a new HRIS system is obviously a huge task and I contribute all our success to our rep Kurt! Of course, with any implementation, there were bumps along the way and issues. But I always knew we would work as a team to get those issues figured out. Working in the Paycom system has been smooth and easy to learn and I enjoy the employee self-service interface. Our managers have had positive things to say and are all excited about the changes we have been able to make to our organization due to Paycom being implemented.
When I did have to reach out to Rippling for assistance I was able to get quick help and my problem resolved in a time efficient manner with out any type of hick up. The customer support team is professional, kind and always available. This makes Rippling more welcoming to use on a daily basis.
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.
Workday is built for large enterprises. Rippling is optimized for small to mid-sized businesses that want flexibility, fast execution, and fewer administrative hurdles. Rippling lets you pay only for what you use—payroll, benefits, device management, etc.—whereas Workday often comes as a large, bundled enterprise solution, which may be overkill for many organizations.
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
I think our fiscal team who handles the ROI would say that it has had a negative impact just because a lot of stuff is a la carte and we weren't aware of that before we went into a business relationship with Paycom. So I think it's had a negative impact.
Routine things like PTO requests and document uploads now take a few clicks instead of hours of email back‑and‑forth. I’d estimate I spend at least half the time on those tasks compared to before, which frees me up to actually help employees.
What used to drag on for days now gets done in a morning - I've just asked them this now. New hires can log in, set up their tools, and start training almost immediately, so they’re productive much sooner.
Payroll and benefits errors used to pop up regularly, but now I almost never have to fix things or follow up on missing info. That means less stress for me and for everyone involved.
Having everything in one platform cuts out the “where did you send that?” and “who approves this?” questions. It feels like we’ve reduced our back‑and‑forth by at least a third.
