Paycom vs. Workday Human Capital Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paycom
Score 7.0 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
Workday HCM
Score 8.1 out of 10
N/A
Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.
$100
per year per user
Pricing
PaycomWorkday Human Capital Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PaycomWorkday HCM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PaycomWorkday Human Capital Management
Considered Both Products
Paycom
Chose Paycom
In my 23 year career in HR, I have used PeopleSoft, ADP, Ultipro, SAP, Workday, and Paycom. The first part of my career I used PeopleSoft, ADP, Ultipro, and SAP products. I then used Paycom for 8 years at 2 different organizations and really enjoyed its functionality and …
Chose Paycom
Paycom is more reliable compared to the ADP Enterprise HR, Paycom is more user-friendly and simple to use compared to ADP Enterprise HR. Paycom online feedback and customer reviews are also good compared to any other HR management software. Paycom is a reliable software you do …
Chose Paycom
It's just not great. Good for big businesses but not for a company of our size.
Chose Paycom
Paycom stacks up well against the competition. My previous employers typically used ADP or Workday for their payroll services. The Paycom app and workday app are both intuitive and very user friendly. I would give Paycom a slight edge in the usability of its mobile application.
Chose Paycom
  • Paycom is leaps and bounds better than Workday.
  • Paycom is available as a continuously connected phone app, [and] Workday is a heavyweight pc based application that is not cross-functional with a phone app.
  • No downtime or very little downtime during data refresh with Paycom, …
Chose Paycom
As an ATS provider, I prefer ClearCompany over Paycom. ClearCompany is more expensive, you pay for each recruiter license, but it's a sleek design that allows posting to seven main job boards along with company social media. If you are looking to save money, I will go with …
Workday HCM
Chose Workday Human Capital Management
Workday Human Capital Management helps my organization better align our corporate strategy with defined objectives and KPIs while managing the performance of team members to deliver results. The user interface and time tracking capabilities of Workday HCM are also …
Top Pros
Top Cons
Features
PaycomWorkday Human Capital Management
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Paycom
7.1
300 Ratings
Workday Human Capital Management
7.8
83 Ratings
Employee demographic data7.5267 Ratings8.270 Ratings
Employment history7.5260 Ratings8.278 Ratings
Job profiles and administration7.2257 Ratings8.180 Ratings
Workflow for transfers, promotions, pay raises, etc.7.2258 Ratings7.777 Ratings
Organizational charting6.6185 Ratings7.875 Ratings
Organization and location management6.6221 Ratings7.775 Ratings
Compliance data (COBRA, OSHA, etc.)6.9210 Ratings6.850 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Paycom
7.6
314 Ratings
Workday Human Capital Management
7.6
69 Ratings
Pay calculation7.7304 Ratings7.659 Ratings
Support for external payroll vendors6.447 Ratings7.948 Ratings
Off-cycle/On-Demand payment8.713 Ratings7.610 Ratings
Benefit plan administration7.8257 Ratings7.656 Ratings
Direct deposit files8.0306 Ratings7.560 Ratings
Salary revision and increment management7.9249 Ratings7.757 Ratings
Reimbursement management6.9166 Ratings7.635 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Paycom
7.8
275 Ratings
Workday Human Capital Management
8.1
64 Ratings
Approval workflow7.8261 Ratings8.263 Ratings
Balance details7.6263 Ratings8.163 Ratings
Annual carry-forward and encashment7.9220 Ratings8.051 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Paycom
7.8
315 Ratings
Workday Human Capital Management
7.6
82 Ratings
View and generate pay and benefit information8.0310 Ratings7.872 Ratings
Update personal information8.5311 Ratings8.180 Ratings
View company policy documentation7.8272 Ratings7.062 Ratings
Employee recognition6.8148 Ratings7.148 Ratings
View job history8.1244 Ratings8.171 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Paycom
4.8
26 Ratings
Workday Human Capital Management
6.5
21 Ratings
Tracking of all physical assets4.826 Ratings6.521 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Paycom
6.4
265 Ratings
Workday Human Capital Management
7.4
68 Ratings
Report builder6.5259 Ratings7.864 Ratings
Pre-built reports6.9258 Ratings7.466 Ratings
Ability to combine HR data with external data5.755 Ratings7.156 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Paycom
6.8
258 Ratings
Workday Human Capital Management
8.0
49 Ratings
New hire portal7.3255 Ratings8.146 Ratings
Manager tracking tools6.4218 Ratings7.845 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Paycom
5.7
153 Ratings
Workday Human Capital Management
7.4
53 Ratings
Corporate goal setting4.236 Ratings7.643 Ratings
Individual goal setting6.7141 Ratings7.952 Ratings
Line-of sight-visibility4.835 Ratings7.045 Ratings
Performance tracking7.1149 Ratings7.451 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Paycom
7.1
193 Ratings
Workday Human Capital Management
7.9
54 Ratings
Performance plans7.1178 Ratings7.753 Ratings
Performance improvement plans6.9167 Ratings7.745 Ratings
Review status tracking7.1172 Ratings8.049 Ratings
Review reminders7.4181 Ratings7.949 Ratings
Multiple review frequency7.0160 Ratings8.343 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Paycom
6.8
34 Ratings
Workday Human Capital Management
7.3
33 Ratings
Create succession plans/pools9.124 Ratings7.430 Ratings
Candidate ranking6.830 Ratings7.230 Ratings
Candidate search5.833 Ratings7.431 Ratings
Candidate development5.429 Ratings7.130 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Paycom
6.7
182 Ratings
Workday Human Capital Management
7.8
38 Ratings
Job Requisition Management7.1160 Ratings7.636 Ratings
Company Website Posting7.1158 Ratings8.030 Ratings
Publish to Social Media6.6123 Ratings7.927 Ratings
Job Search Site Posting6.9143 Ratings7.831 Ratings
Duplicate Candidate Prevention6.2137 Ratings7.430 Ratings
Applicant Tracking6.7166 Ratings7.631 Ratings
Notifications and Alerts6.3168 Ratings8.135 Ratings
User Ratings
PaycomWorkday Human Capital Management
Likelihood to Recommend
6.8
(332 ratings)
8.1
(95 ratings)
Likelihood to Renew
8.0
(16 ratings)
10.0
(17 ratings)
Usability
7.1
(19 ratings)
8.0
(11 ratings)
Availability
9.1
(1 ratings)
6.6
(16 ratings)
Performance
8.2
(1 ratings)
7.3
(14 ratings)
Support Rating
9.3
(56 ratings)
8.1
(42 ratings)
In-Person Training
6.4
(1 ratings)
9.6
(6 ratings)
Online Training
7.3
(1 ratings)
7.0
(7 ratings)
Implementation Rating
6.2
(7 ratings)
8.0
(33 ratings)
Configurability
5.5
(1 ratings)
7.5
(2 ratings)
Ease of integration
5.5
(1 ratings)
8.2
(1 ratings)
Product Scalability
5.5
(1 ratings)
7.3
(1 ratings)
Vendor post-sale
4.9
(2 ratings)
7.0
(1 ratings)
Vendor pre-sale
8.4
(2 ratings)
5.0
(1 ratings)
User Testimonials
PaycomWorkday Human Capital Management
Likelihood to Recommend
Paycom
I have used a lot of different HRIS systems over 23 years in HR. Paycom is by far has the most comprehensive suite of options that is easy to use for end users and administrators. Their support is top notch in the industry, from helping you with setup and implementation to troubleshooting issues. Paycom has dedicated staff for you to reach out to at any time that are knowledgeable and work towards resolutions.
Read full review
Workday
Workday human capital management is well suited for organizations to manage their employee records. It is also well suited for managing the employee's salary details, also the details of past salary changes, promotions, etc. It has options to keep track of employees' goals for the year, where they can keep track of their progress, and also managers can view the progress or share feedback. This is very helpful for tracking career progress and providing feedback. Other options, like training assigned to employees, can also be seen in Workday; users will get alerts by email for any new assignments or due assignments, etc.
Read full review
Pros
Paycom
  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
Read full review
Workday
  • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
  • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
  • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
Read full review
Cons
Paycom
  • I would like to see a extra time given for training to employer and employees before going live for the first payroll process without the pressure of a definitive start date. I was told we would be charged additional fees if we could not start on the date we decided on and then was dropped in the middle of my first payroll run because the client service had a pre arranged appointment with another client. The first payroll run was very chaotic and stressful. Please be sure your client is comfortable and ready before processing. And perhaps plan to spend that first entire Payroll day with them.
  • Would like to see more long-term client service assigned to our account. We have had ours change several times within the year and it just feels good knowing your going to call and speak with someone that knows you and/or your business well and can give a better educated answer based on your specific business needs.
  • We are having an issue with our 2021 taxes and a discrepancy between what was reported to the IRS and the SS admin. I have supplied all the 941 information from our previous payroll provider that was sent to the IRS. I can not seem to get a real good answer about the discrepancy yet. Hoping this will be resolved soon though. I wish we had open access to speak directly to a tax team member. Everything gets communicated between a client service rep and it is difficult when they do not understand the tax situation.
Read full review
Workday
  • The web interface is awful
  • Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
  • Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
  • Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?
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Likelihood to Renew
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
Read full review
Workday
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
Read full review
Usability
Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
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Workday
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
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Reliability and Availability
Paycom
They are very dependable and I have never experience any outages
Read full review
Workday
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
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Performance
Paycom
It is a solid product and was out first payroll software that we have used
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Workday
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
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Support Rating
Paycom
Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
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Workday
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
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In-Person Training
Paycom
They were a sales person and not really a good trainer.
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Workday
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real
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Online Training
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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Workday
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
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Implementation Rating
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Workday
It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
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Alternatives Considered
Paycom
Paycom blows both Heartland and ADP away. No comparison. I had nothing but issues with the others and no issues to speak of with Paycom. I will recommend Paycom to anyone looking for a truly all-in-one provider.
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Workday
Unfortunately, I do not recall the brands of the other human capital management software programs or tools I used at my current company or workplaces prior. I do think that is a testament to Workday with its strong branding and compelling features. I was not part of the selection process of Workday but have enjoyed my experience.
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Scalability
Paycom
They are not able to meet our current needs
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Workday
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
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Return on Investment
Paycom
  • We no longer have a full-time HR manager. The duties are split between a Controller and another manager-reduced costs-all in an $80,000/year savings.
  • Employee self-management of benefits enrollments eliminated manager support for the process. It's completely self-administered by the employee, probably saves 80 hours of administrative work at a minimum and eliminating any chance that management makes an error on the employee's record.
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Workday
  • Positive ROI, we were one of the first organizations that went with Workday HCM, and we received numerous discounts. Cloud systems are the way to go and we feel the system is stable for our growing work force.
  • The user conferences have been helpful to network and learn more deepness in the modules and functionality.
  • Right off the bat, our implementation costs were lower than budgeted and we had less 'billing' surprises.
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