Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
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QuickBooks Desktop Pro
Score 8.1 out of 10
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Quickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.
Paylocity is much more user friendly than any of these. They process the payroll faster than any of these and their reports are available within minutes. This way you can finish your payroll in a timely manner and not have to return to payroll the following day to complete …
Advantage Payroll was going out of business and was being bought out by Paychex. After viewing several payroll companies and demoing each one, I chose Paylocity and haven't regretted my decision.
Bamboo is significantly better in usability. We had it previously. We only chose to leave because we have a unique unemployment tax situation that Bamboo and QuickBooks Online were both unable to handle.
QuickBooks Online had the advantage of fully integrating our regular …
We gave QuickBooks payroll a chance but quickly switched to Paylocity. Paylocity better met our needs since it is more of an HR platform. We get to store all information in one platform.
Paycom and Paylocity were very close in offerings and cost. We used ADP previously and we were not satisfied. Paylocity fit our needs and seemed to be priced competitively.
Paylocity was more cost effective and way easier to navigate. The additional modules provided us with opportunities to add in features to use or not. Reporting, Compensation and Onboarding were a all step up from what we were using. Access to Data Insights was something we …
I have used all of the above in the past when working for other companies. While I didn't have issues with any of the others, Paylocity does well against the others. It has great functionality compared to the others, and I feel it has made the others step up and change their …
Paylocity is much more user friendly and has better reporting. The Service Team at Paylocity is really what makes the most difference. They Service Team is very quick to repsond and that is vital when processing payroll. ADP is best suited for larger companies and QuickBooks …
Gusto was my favorite overall, but would have been too pricey with the growth that we had projected. Paychex was great, but the customer service was terrible. ADP was meh. More trouble than it was worth.
We have used CenterPoint Payroll & Quickbooks here in the past. We considered Paycom and CBiz when we decided to go with Paylocity. We loved how user friendly Paylocity was and how it was a "one stop shop" for our employees. We have multiple locations under the one company …
Ceridian Dayforce is impossibly difficult, and overkill for any employer of less than 500. Support is not always in the US. Assistance with troubleshooting is 3-48 hours, which is useless when you have a payroll deadline. Training and education of the product is months of …
Employees did not have any visibility into their profiles and we also experienced issues giving them access to their paystubs. The reporting was very basic and we spent a lot of time putting together the detailed journal entry. We are saving on the cost, as well.
We used QuickBooks which was not an integrated HRIS. This involved a lot of manual entry, employees could not update and time tracking\PTO, etc was not available, resulting in multiple systems. This has been a great time saver and resulted in more efficient and accurate data …
Paylocity has, hands down, the best customer service out of anyone I've used in the past. I've also noticed that there aren't any technical difficulties I've experienced since using Paylocity, which is a little over a year now. Several of the other software programs I used in …
We moved to Paylocity from Optimum Solutions HRIS. We loved the personalized customer service we got with Optimum. That has been the biggest thing we've missed. While Paylocity has a good customer service set up, it's not personalized. I rarely, if ever, get ahold of our …
I have already recommended Paylocity to another company and they are using it. The ability to streamline multiple platforms into one is the key feature as it saves time. Also, the speed of loading, the customer service help, and the ease of payroll processing are all reasons why we like utilizing Paylocity. It would be nice to have a referral bonus program as I was told there wasn't one when I referred the company and they signed up
For a small business, QuickBooks Desktop Pro is great! For a larger, more complex business, another system may be more beneficial. We actually run multiple businesses on QuickBooks Desktop Pro, but all are very small. The help feature is sometimes so beneficial, and sometimes it seems like you just can't get the right answer and need to find a workaround - but this is usually for more complex issues.
Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
I'd like to see a forum in which users could discuss the platform, raise both questions and concerns. I feel that changes are done without enough input from users.
Improving hold time recently with customer service.
Accuracy of new 'graphic' payroll report - the new report is not complete when payroll is done, so it is unusable from my perspective. I rely on the preprocess payroll register. This is one of those 'improvements' that have not been positive in my experience.
QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
QuickBooks Desktop Pro does not have 2FA.
QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.
I simply love Paylocity! We have run into some issues, but no company is going to be perfect. The flow of the modules is really nice, no double entry of data. The Time & Labor flows into Payroll nicely and Benefits flows into the employees Pay Setup which goes onto the employees paycheck with little to no issues.
The set up was quite easy. I took some online training causes, and figured our the rest pretty quickly. The only issue I had during the implementation process was it was very hard to change some of the GL Account name to reflect the needs of a non-profit organization, such as Net Assets. At the end I had to scratch what I did, and used the existing formats that the third-party bookkeeping firm shared. Everything else is simple and easy to manage and implement.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
Our rep was very thorough and made sure we fully understood the software before turning us loose alone. Paylocity was very good to do periodic check ins to ensure we understood the features and answered any questions we had. The training reps are very well trained and are very patient with clients.
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
ADP was very similar to the way Paylocity is, but I seem to favor Paylocity to be honest. Miter was VERY difficult to use and set up. I wouldn't ever consider using that software ever again. I didn't like a lot of aspect Miter had to offer either. Paylocity would always be my choice.
We tried switching from QuickBooks Desktop Pro to QuickBooks Online, but there were a lot of issues and bugs so we ultimately decided to stay with Desktop Pro. Unfortunately, we are losing a lot of Online Banking capabilities on 5/31 as we have an older version of QB, but we plan to stick with Desktop Pro. In terms of invoicing, SaaSOptics beats QuickBooks in almost all aspects as it's all automated and takes seconds to create and send invoices. However, SaaSOptics is not really a full ERP program so it wouldn't serve us as a main bookkeeping software like QB.
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.
Paylocity has helped us with recruitment by streamlining the process and making it efficient. It is saving me time.
Paylocity has also helped us with compensation so we can create a fair and robust compensation plan.
I also like using the data insights feature, which helps me keep track of over time, payroll and benefits costs, and retention numbers. This also saves me time as it is all in one place.
