Pipedrive vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipedrive
Score 8.2 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
PipedriveSAP Sales Cloud
Editions & Modules
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
No answers on this topic
Offerings
Pricing Offerings
PipedriveSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
PipedriveSAP Sales Cloud
Considered Both Products
Pipedrive

No answer on this topic

SAP Sales Cloud
Chose SAP Sales Cloud
SAP Sales Cloud vs. HubSpot = HubSpot is better out of the box, cheaper for smaller teams, and easier to maneuver without having to upgrade much in terms of cost to win more deals. SAP Sales Cloud is generally more expensive than other providers like HubSpot or Pipedrive, but …
Chose SAP Sales Cloud
Compared to other CRMs, I have found SAP Sales Cloud much more helpful and easier to be able to filter views of contacts and monitoring of pipeline performance is very intuitive with a great user interface. Our sales team is highly dependent on it for opportunities, quotes, …
Chose SAP Sales Cloud
I believe SAP Sales Cloud can only be compared to Salesforce in the category market they serve larger organizations with significant deals, extensive pipelines, and long sales cycles. Hubspot is catching up, though, so the future will tell. Feature-wise, SAP Sales Cloud …
Features
PipedriveSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipedrive
7.8
68 Ratings
1% above category average
SAP Sales Cloud
8.3
137 Ratings
7% above category average
Customer data management / contact management8.624 Ratings8.4133 Ratings
Workflow management7.621 Ratings8.5133 Ratings
Territory management6.514 Ratings8.0118 Ratings
Opportunity management8.365 Ratings8.6130 Ratings
Integration with email client (e.g., Outlook or Gmail)8.664 Ratings8.1125 Ratings
Contract management8.117 Ratings8.1125 Ratings
Quote & order management7.214 Ratings8.5123 Ratings
Interaction tracking8.521 Ratings8.5124 Ratings
Channel / partner relationship management7.116 Ratings8.3122 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipedrive
2.9
7 Ratings
90% below category average
SAP Sales Cloud
8.5
117 Ratings
11% above category average
Case management4.76 Ratings8.3112 Ratings
Call center management1.15 Ratings8.8103 Ratings
Help desk management3.16 Ratings8.5105 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipedrive
7.5
49 Ratings
3% below category average
SAP Sales Cloud
8.1
122 Ratings
5% above category average
Lead management7.449 Ratings8.1121 Ratings
Email marketing7.513 Ratings8.1105 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipedrive
6.7
67 Ratings
13% below category average
SAP Sales Cloud
8.2
131 Ratings
7% above category average
Task management7.964 Ratings8.1125 Ratings
Billing and invoicing management4.15 Ratings8.2106 Ratings
Reporting8.163 Ratings8.3121 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipedrive
7.7
68 Ratings
1% above category average
SAP Sales Cloud
8.3
130 Ratings
9% above category average
Forecasting7.519 Ratings8.2121 Ratings
Pipeline visualization8.268 Ratings8.6122 Ratings
Customizable reports7.516 Ratings8.1126 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipedrive
6.3
64 Ratings
19% below category average
SAP Sales Cloud
8.1
127 Ratings
6% above category average
Custom fields8.364 Ratings8.0127 Ratings
Custom objects8.354 Ratings7.9121 Ratings
Scripting environment1.04 Ratings8.4104 Ratings
API for custom integration7.646 Ratings8.0113 Ratings
Security
Comparison of Security features of Product A and Product B
Pipedrive
6.6
62 Ratings
24% below category average
SAP Sales Cloud
9.0
130 Ratings
7% above category average
Single sign-on capability6.112 Ratings9.1123 Ratings
Role-based user permissions7.160 Ratings8.9124 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipedrive
1.1
5 Ratings
148% below category average
SAP Sales Cloud
8.7
91 Ratings
16% above category average
Social data1.15 Ratings8.691 Ratings
Social engagement1.15 Ratings8.988 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipedrive
3.6
7 Ratings
69% below category average
SAP Sales Cloud
8.3
108 Ratings
11% above category average
Marketing automation3.67 Ratings8.2104 Ratings
Compensation management3.54 Ratings8.589 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipedrive
8.2
61 Ratings
9% above category average
SAP Sales Cloud
8.2
112 Ratings
9% above category average
Mobile access8.261 Ratings8.2112 Ratings
Best Alternatives
PipedriveSAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PipedriveSAP Sales Cloud
Likelihood to Recommend
7.9
(72 ratings)
8.3
(148 ratings)
Likelihood to Renew
8.0
(3 ratings)
8.0
(14 ratings)
Usability
9.0
(25 ratings)
7.0
(9 ratings)
Availability
8.2
(1 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
8.5
(15 ratings)
6.0
(13 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
8.2
(1 ratings)
7.9
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.5
(108 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
PipedriveSAP Sales Cloud
Likelihood to Recommend
Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
Read full review
SAP
It is appropriate to have analysis, forecasts, and sales automation that allow the advisor to focus on other things because SAP Sales Cloud helps to capture potential clients, having a complete and detailed history of each one, their tastes and preferences can be validated, which helps to turn them into potential clients.
Read full review
Pros
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Cons
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
Read full review
Likelihood to Renew
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
Read full review
Usability
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Read full review
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Reliability and Availability
Pipedrive Inc.
No answers on this topic
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Support Rating
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
Pipedrive Inc.
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
Implementation Rating
Pipedrive Inc.
Experiment is the only way to start
Read full review
SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
Pipedrive Inc.
No answers on this topic
SAP
We can effectively manage sales and achieve scalable segmentation and targeting with SAP Sales Cloud, all with little training required. The program is incredibly user-friendly and enables additional ERP system integration. The automated authorization system, which has made permissions management easier and can be implemented in the cloud by several cloud service tenants—each of whom is a cloud service provider—was something I really appreciated. For users who don't want to click on three links to launch each relevant CRM program, this is quite helpful.
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Return on Investment
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
Read full review
ScreenShots

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization