Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Quickbase
Score 8.6 out of 10
N/A
Quickbase helps users tackle any project, no matter how complex. Quickbase helps customers see, connect and control complex projects. Whether it’s raising a skyscraper or coordinating vaccine rollouts, the no-code software platform allows business users to custom fit solutions to the way they work – using information from across the systems they already have.
$700
per month
Zoom Workplace
Score 8.5 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
QuickbaseZoom Workplace
Editions & Modules
Enterprise
Full Customizable
per month/billed annually
Business
Starting at $2,200
per month
Team
Started at $700
per month
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
QuickbaseZoom Workplace
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsQuickbase offers three key plans, with feature distinction, simple and consistent entitlements, and a flexible licensing model, giving users the option of either user based or usage based licensing across all 3 plans.Discount available for annual billing.
More Pricing Information
Community Pulse
QuickbaseZoom Workplace
Features
QuickbaseZoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Quickbase
-
Ratings
Zoom Workplace
8.4
1004 Ratings
1% above category average
High quality audio00 Ratings8.7996 Ratings
High quality video00 Ratings8.8996 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Quickbase
-
Ratings
Zoom Workplace
8.6
1004 Ratings
3% above category average
Desktop sharing00 Ratings9.31003 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Quickbase
-
Ratings
Zoom Workplace
8.6
1010 Ratings
2% above category average
Calendar integration00 Ratings8.8922 Ratings
Meeting initiation00 Ratings9.1984 Ratings
Record meetings / events00 Ratings9.1959 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Quickbase
-
Ratings
Zoom Workplace
8.3
873 Ratings
1% above category average
Live chat00 Ratings9.0855 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Quickbase
-
Ratings
Zoom Workplace
8.8
862 Ratings
12% above category average
User authentication00 Ratings8.7756 Ratings
Participant roles & permissions00 Ratings8.6827 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Quickbase
-
Ratings
Zoom Workplace
7.8
236 Ratings
6% below category average
Hosted PBX00 Ratings7.8113 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.6138 Ratings
Directory of employee names00 Ratings8.1219 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Quickbase
-
Ratings
Zoom Workplace
8.0
265 Ratings
6% below category average
Answering rules00 Ratings8.3193 Ratings
Call recording00 Ratings8.7242 Ratings
Call park00 Ratings7.6149 Ratings
Call screening00 Ratings7.7166 Ratings
Message alerts00 Ratings8.0210 Ratings
Business SMS/External Messaging00 Ratings7.9132 Ratings
Voicemail Transcription00 Ratings7.5185 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Quickbase
-
Ratings
Zoom Workplace
8.7
292 Ratings
1% above category average
Mobile app for iOS00 Ratings8.7258 Ratings
Mobile app for Android00 Ratings8.8177 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Quickbase
-
Ratings
Zoom Workplace
8.4
249 Ratings
2% above category average
Centralized communications management00 Ratings8.6200 Ratings
Team messaging00 Ratings8.5216 Ratings
Team document sharing00 Ratings8.3193 Ratings
Call and meeting analytics00 Ratings8.3202 Ratings
Best Alternatives
QuickbaseZoom Workplace
Small Businesses
monday.com
monday.com
Score 8.3 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.3 out of 10
Medium-sized Companies
Planview PPM Pro
Planview PPM Pro
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
Planview PPM Pro
Planview PPM Pro
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
QuickbaseZoom Workplace
Likelihood to Recommend
8.4
(521 ratings)
8.8
(1019 ratings)
Likelihood to Renew
9.9
(54 ratings)
7.6
(25 ratings)
Usability
8.4
(40 ratings)
8.8
(45 ratings)
Availability
9.0
(16 ratings)
9.1
(2 ratings)
Performance
9.0
(15 ratings)
9.0
(3 ratings)
Support Rating
7.4
(44 ratings)
6.1
(46 ratings)
In-Person Training
9.9
(4 ratings)
9.1
(1 ratings)
Online Training
10.0
(5 ratings)
-
(0 ratings)
Implementation Rating
9.8
(22 ratings)
6.3
(11 ratings)
Configurability
9.0
(10 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
9.0
(1 ratings)
8.0
(13 ratings)
Ease of integration
8.4
(10 ratings)
7.3
(2 ratings)
Product Scalability
9.0
(15 ratings)
9.7
(3 ratings)
Professional Services
9.0
(1 ratings)
9.2
(8 ratings)
Vendor post-sale
9.0
(10 ratings)
9.1
(2 ratings)
Vendor pre-sale
9.0
(10 ratings)
7.3
(2 ratings)
User Testimonials
QuickbaseZoom Workplace
Likelihood to Recommend
Quickbase
I no longer think that Quickbase is the way of the future. They do not fix major bugs in a timely manner, and are releasing basic functionality behind a paywall. I believe that Enterprise Level Tier should be given certain things, like SLAs on Support and up-time. However, as a low-code no-code platform the majority of the accounts, "builders", and users are not going to be able to justify the cost of an Enterprise Tier Plan, and won't be able to use the features that Quickbase continues to advertise.
Read full review
Zoom
The features of Zoom workplace is great but one thing they can work on if their costing I feel that's where people opt for other available tool in the market because those are cost effective where as zoom workplace fall on little higher range but even the features they have is really good like after a meeting is done their AI generates an automatic summary of what happened on call which becomes very handy to send MOM to the client.
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Pros
Quickbase
  • Rapidly bring new ideas to life
  • Great authentication and authorization system out of the box
  • Connects with many major third-party services (via Pipelines)
  • Reporting and Dashboards are awesome
  • Excellent emails notification system to keep us in the loop when data changes
  • Intuitive UI for building forms and reports
  • Nice playground to test new ideas
Read full review
Zoom
  • Audio quality of phone calls is spot on. Calls are clear and crisp.
  • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
  • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
Read full review
Cons
Quickbase
  • I'd like to see a link on email notices that take you directly into said notice. On an app that only has 1 or 2 email notices firing, there's no issue. However, we have some tools that are so complex that they have about 20 email notices firing at any given time based on the action users take. In this case, if we have to go in to modify a notice, we have to guess or scroll down the long list of notices to see which one we need to customize. It would be great if Quickbase had the URL of said notice somewhere at the footer of that notice so when Administrators click on it, it takes them into the exact notice they need to update.
  • When filling out or reviewing a lengthy form, I'd like to see the Save & close button, as well as a Save & next option at the bottom of the form rather than having to scroll back up to the top of those forms just to click on those choices.
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Zoom
  • The new toolbars are not really an improvement over the old ones. Takes time getting used to ..should be in alphabetical order.
  • The chat from breakout rooms should be available separately.
  • it would be nice to be able to record the breakout room.
  • And have separate summaries.
  • Automatic sound from video.
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Likelihood to Renew
Quickbase
For our use-case of QuickBase, there really aren't any other products out there that can offer us the same out-of-the-box solutions they provide to us. We're also so integrated with it in our daily processes that to move away from it abruptly would cause mass chaos, so it's going to be renewed for at least the next several years.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Quickbase
Quick Base has done everything we have asked it to do and then some. Our original goal was to have one system for CRM that encompassed both the sales process and the customer management. We have gone w-a-y beyond that with analytics, project management, system bug logging, and historical effort reporting.
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Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Quickbase
Once we did get Quick Base configured and customized it was reliably available when we needed it. We may have had one or two occasions when the product was inaccessible but those were few. The greatest challenge with its availability was its difficulty with integrating with our systems.
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Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Quickbase
Some of our tables that hold over a million records are starting to perform poorly, with some summaries taking over 20 seconds to load. This may be an indication that it is best to archive old data when reaching large volumes like this.
Read full review
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
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Support Rating
Quickbase
If you utilize the community, the support is amazing. Unfortunately, I find their actual support system a bit underwhelming. They don't seem to have a great process for interacting directly with an issue and often sweep significant issues under the rug by categorizing them as "Enhancement" ideas or legacy items.
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Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
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In-Person Training
Quickbase
It is very easy to get training from their University portal and still if we don't know their, then we can ask their support too.
Read full review
Zoom
No answers on this topic
Online Training
Quickbase
Quick Base already is having a separate portal of providing training to customers and it is very easy to use and updates as per the new features added in to the application
Read full review
Zoom
No answers on this topic
Implementation Rating
Quickbase
I was not directly involved with the initial account implementation, only a bystander. For the app I directly implemented for my department only, I wish I had know to create an app diagram first. I don't remember if that was suggested. I think that would be a great help tip tool when a new app is created, to have a page with a check list of what is needed or how to get started. If you are a regular app builder, then you can bypass it or have the ability to turn it off in the app settings.
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Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
Quickbase
Well, there's a plethora of low-code tools out on the marketplace and, you know, there's a reason that we've decided to partner with QuickBase because it has all the right balance of the ability to integrate with the ability for a citizen developer to create apps successfully. So if you look at something like Zo Ho's low-code offering, for example, yes, there are some similarities there, but they're really dependent on all of their other licensed products to get you where you want to be, where with QuickBase you have the ability to truly create something custom.
Read full review
Zoom
Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
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Contract Terms and Pricing Model
Quickbase
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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Scalability
Quickbase
It has evolved really well with our company, but there is a hard limit to the table size that has begun to affect us and not let us grow. The table size limit is set at 500 MB and we have had to jump through quite a few hoops to be able to get by.
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Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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Professional Services
Quickbase
For clients we use Qucik base to develop application
Read full review
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
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Return on Investment
Quickbase
  • ROI is HUGE. Our company saved over 3.5 million in one year alone based on developments that year in Quickbase that saved time for many teams
  • Less user error - implementing automations and standardized workflows has led to less user error as was previously seen by maintaining spreadsheets or Smartsheets
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Zoom
  • Cost savings and improvement of call routing switching from land line to Zoom soft phone technology (moved from Verizon)
  • The Business license platform is always evolving and including new technology and tools - without raising our prices - a great business model
  • We were able to drop our separate service for after hours / on-call services and created IVR/queues for handling after hours calls
  • Integration with Outlook and Salesforce and proven to be a time saver for scheduling events and meetings
Read full review
ScreenShots

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.