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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Online

    Score8 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    TriNet HR Plus

    Score4.2 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Pricing
    QuickBooks OnlineTriNet HR Plus
    Editions & Modules
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    QuickBooks OnlineTriNet HR Plus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    QuickBooks OnlineTriNet HR Plus
    Considered Both Products
    Intuit
    No answer on this topic
    TriNet
    Chose TriNet HR Plus
    We used QuickBooks Online Payroll from 2014 to 2019 and transitioned to Zenefits Payroll at the beginning of 2020 when Zenefits Payroll shortly after Zenefits Payroll became available in all 50 states. We made the transition to provide our employees with one powerful app to …
    Incentivized
    Chose TriNet HR Plus
    I have only used Gusto as an employee, not an administrator. I found both Zenefits and Gusto to be user-friendly and easy from the employee perspective. Ultimately, as an administrator, I went with Zenefits because they offer a discount for nonprofit organizations.
    Incentivized
    Chose TriNet HR Plus
    I had a previous experience with Zenefits and their onboarding team was fantastic. Also more affordable than QBO.
    Incentivized
    Chose TriNet HR Plus
    I used to use QuickBooks for my payroll but their system required me to know all of the details, calculations & deadlines and keep all of that updated. Zenefits is very proactive.
    Incentivized
    Chose TriNet HR Plus
    Unfortunately, I didn't use BambooHR before I signed up for Zenefits. Now I've switched... night and day difference. Onboarding was a dream with Bamboo. I've had questions and they are eager to talk to me and help me understand the account and resolve and issues or edge cases …
    Incentivized
    Chose TriNet HR Plus
    I selected Zenefits because it had more, easier to use features than the rest. The sales process was pleasant and not pushy at all! The cost was better/the same as others with a friendly interface and more reporting.
    Incentivized
    Chose TriNet HR Plus
    The only direct competitor for Zenefits I looked at was ADP Resource and found that Zenefits was easier to start with and more cost-effective for our needs.
    Incentivized
    Chose TriNet HR Plus
    I have heard of but not evaluated Namely, Justworks, and ADP as alternative providers.
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    129 Answers
    89%
    Would buy again
    89 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    124 Answers
    89%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    129 Answers
    91%
    Happy with the feature set
    91 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    100 Answers
    84%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    117 Answers
    90%
    Implementation went as expected
    69 Answers
    Features
    QuickBooks OnlineTriNet HR Plus
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    7.7
    125 Ratings
    2% above category average
    TriNet HR Plus
    7.2
    121 Ratings
    13% below category average
    Pay calculation8.0114 Ratings8.0104 Ratings
    Benefit plan administration6.962 Ratings7.5109 Ratings
    Direct deposit files8.1105 Ratings7.5104 Ratings
    Salary revision and increment management7.778 Ratings7.597 Ratings
    Reimbursement management7.784 Ratings7.068 Ratings
    Support for external payroll vendors00 Ratings6.052 Ratings
    Off-cycle/On-Demand payment00 Ratings7.066 Ratings
    Customization
    Comparison of Customization features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    7.0
    116 Ratings
    8% below category average
    TriNet HR Plus
    -
    Ratings
    API for custom integration6.996 Ratings00 Ratings
    Plug-ins7.198 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    8.2
    191 Ratings
    0% above category average
    TriNet HR Plus
    -
    Ratings
    Single sign-on capability8.3156 Ratings00 Ratings
    Role-based user permissions8.1181 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    8.0
    217 Ratings
    2% above category average
    TriNet HR Plus
    -
    Ratings
    Dashboards8.1204 Ratings00 Ratings
    Standard reports8.3211 Ratings00 Ratings
    Custom reports7.7195 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    7.8
    234 Ratings
    2% above category average
    TriNet HR Plus
    -
    Ratings
    Accounts payable8.5200 Ratings00 Ratings
    Accounts receivable8.6217 Ratings00 Ratings
    Cash management7.9198 Ratings00 Ratings
    Bank reconciliation9.0223 Ratings00 Ratings
    Expense management8.2206 Ratings00 Ratings
    Time tracking6.998 Ratings00 Ratings
    Fixed asset management7.798 Ratings00 Ratings
    Multi-currency support7.549 Ratings00 Ratings
    Multi-division support7.180 Ratings00 Ratings
    Regulations compliance7.979 Ratings00 Ratings
    Electronic tax filing8.0118 Ratings00 Ratings
    Self-service portal7.3126 Ratings00 Ratings
    Global Financial Support6.441 Ratings00 Ratings
    Primary and Secondary Ledgers7.972 Ratings00 Ratings
    Intercompany Accounting7.672 Ratings00 Ratings
    Localizations7.855 Ratings00 Ratings
    Journals and Reconciliations8.5146 Ratings00 Ratings
    Enterprise Accounting7.062 Ratings00 Ratings
    Configurable Accounting7.789 Ratings00 Ratings
    Centralized Rules Framework7.560 Ratings00 Ratings
    Standardized Processes8.6108 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    6.8
    90 Ratings
    7% below category average
    TriNet HR Plus
    -
    Ratings
    Inventory tracking6.685 Ratings00 Ratings
    Automatic reordering6.947 Ratings00 Ratings
    Location management7.254 Ratings00 Ratings
    Manufacturing module6.537 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    7.7
    144 Ratings
    4% above category average
    TriNet HR Plus
    -
    Ratings
    Pricing7.991 Ratings00 Ratings
    Order entry7.787 Ratings00 Ratings
    Credit card processing8.3111 Ratings00 Ratings
    Cost of goods sold8.0110 Ratings00 Ratings
    Order Orchestration7.347 Ratings00 Ratings
    End-to-end order visibility7.750 Ratings00 Ratings
    Order exception Resolution7.443 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    -
    Ratings
    TriNet HR Plus
    6.6
    136 Ratings
    22% below category average
    Employee demographic data00 Ratings6.5112 Ratings
    Employment history00 Ratings7.5106 Ratings
    Job profiles and administration00 Ratings6.0106 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings6.0111 Ratings
    Organizational charting00 Ratings5.5120 Ratings
    Organization and location management00 Ratings7.0123 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.5109 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    -
    Ratings
    TriNet HR Plus
    6.5
    119 Ratings
    24% below category average
    Approval workflow00 Ratings6.5117 Ratings
    Balance details00 Ratings6.0115 Ratings
    Annual carry-forward and encashment00 Ratings7.095 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    -
    Ratings
    TriNet HR Plus
    6.9
    135 Ratings
    18% below category average
    View and generate pay and benefit information00 Ratings7.5129 Ratings
    Update personal information00 Ratings8.0135 Ratings
    View company policy documentation00 Ratings7.0122 Ratings
    Employee recognition00 Ratings4.666 Ratings
    View job history00 Ratings7.5104 Ratings
    Asset Management
    Comparison of Asset Management features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    -
    Ratings
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Tracking of all physical assets00 Ratings7.023 Ratings
    HR Reporting
    Comparison of HR Reporting features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    -
    Ratings
    TriNet HR Plus
    6.4
    108 Ratings
    17% below category average
    Report builder00 Ratings6.0104 Ratings
    Pre-built reports00 Ratings7.5106 Ratings
    Ability to combine HR data with external data00 Ratings5.567 Ratings
    Onboarding
    Comparison of Onboarding features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    -
    Ratings
    TriNet HR Plus
    6.5
    115 Ratings
    21% below category average
    New hire portal00 Ratings7.5114 Ratings
    Manager tracking tools00 Ratings5.594 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    -
    Ratings
    TriNet HR Plus
    3.0
    44 Ratings
    92% below category average
    Corporate goal setting00 Ratings3.240 Ratings
    Individual goal setting00 Ratings3.243 Ratings
    Line-of sight-visibility00 Ratings2.338 Ratings
    Performance tracking00 Ratings3.240 Ratings
    Performance Management
    Comparison of Performance Management features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    -
    Ratings
    TriNet HR Plus
    6.5
    61 Ratings
    21% below category average
    Performance plans00 Ratings6.558 Ratings
    Performance improvement plans00 Ratings6.054 Ratings
    Review status tracking00 Ratings6.056 Ratings
    Review reminders00 Ratings7.056 Ratings
    Multiple review frequency00 Ratings7.052 Ratings
    Succession Planning
    Comparison of Succession Planning features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    -
    Ratings
    TriNet HR Plus
    4.2
    25 Ratings
    61% below category average
    Create succession plans/pools00 Ratings2.021 Ratings
    Candidate ranking00 Ratings5.723 Ratings
    Candidate search00 Ratings4.625 Ratings
    Candidate development00 Ratings4.624 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of QuickBooks Online and TriNet HR Plus
    Feature
    QuickBooks Online
    -
    Ratings
    TriNet HR Plus
    5.8
    29 Ratings
    31% below category average
    Job Requisition Management00 Ratings5.222 Ratings
    Company Website Posting00 Ratings6.118 Ratings
    Publish to Social Media00 Ratings5.216 Ratings
    Job Search Site Posting00 Ratings5.218 Ratings
    Duplicate Candidate Prevention00 Ratings6.621 Ratings
    Applicant Tracking00 Ratings7.020 Ratings
    Notifications and Alerts00 Ratings5.526 Ratings
    Best Alternatives
    QuickBooks OnlineTriNet HR Plus
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks OnlineTriNet HR Plus
    Likelihood to Recommend
    8.3
    (252 ratings)
    6.6
    (145 ratings)
    Likelihood to Renew
    9.6
    (27 ratings)
    8.5
    (11 ratings)
    Usability
    8.2
    (167 ratings)
    6.5
    (36 ratings)
    Availability
    9.0
    (6 ratings)
    9.1
    (4 ratings)
    Performance
    1.0
    (5 ratings)
    8.5
    (4 ratings)
    Support Rating
    9.9
    (70 ratings)
    8.8
    (42 ratings)
    Implementation Rating
    10.0
    (7 ratings)
    9.1
    (4 ratings)
    Configurability
    1.0
    (2 ratings)
    8.8
    (4 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.4
    (18 ratings)
    -
    (0 ratings)
    Ease of integration
    1.3
    (2 ratings)
    9.1
    (3 ratings)
    Product Scalability
    2.0
    (3 ratings)
    8.9
    (4 ratings)
    Professional Services
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (3 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    5.0
    (3 ratings)
    8.9
    (4 ratings)
    User Testimonials
    QuickBooks OnlineTriNet HR Plus
    Likelihood to Recommend
    Intuit
    QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
    Incentivized
    Read full review
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Pros
    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
    Read full review
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Cons
    Intuit
    • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
    • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
    Incentivized
    Read full review
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Likelihood to Renew
    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
    Read full review
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Usability
    Intuit
    Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
    Incentivized
    Read full review
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Reliability and Availability
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
    Read full review
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Performance
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
    Read full review
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Support Rating
    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
    Read full review
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    In-Person Training
    Intuit
    No answers on this topic
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Online Training
    Intuit
    No answers on this topic
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Implementation Rating
    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
    Read full review
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
    Read full review
    Alternatives Considered
    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Scalability
    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
    Read full review
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
    Read full review
    Return on Investment
    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
    Read full review
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    ScreenShots

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management