RingCentral Meetings vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RingCentral Meetings
Score 7.9 out of 10
N/A
RingCentral Meetings is an HD video conferencing and screen sharing solution that lets the user host unlimited video conference calls and share content while meeting and collaborating with anyone, any time, on any device. RingCentral Meetings helps boost business efficiency and customer engagement without costly and time-consuming travel.
$19.99
Per Month Per User
TeamViewer
Score 8.4 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$299
per year
Pricing
RingCentral MeetingsTeamViewer
Editions & Modules
Meetings
$19.99
Per Month Per User
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
RingCentral MeetingsTeamViewer
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
RingCentral MeetingsTeamViewer
Considered Both Products
RingCentral Meetings
Chose RingCentral Meetings
I see no reason to go with GoToMeeting because you can't bundle it with anything else. Skype for business comes with some versions of Office 365, and that might make a suitable replacement for RingCentral meetings if you already need that level of office. I would personally …
TeamViewer
Chose TeamViewer
Logmein123: TeamViewer is a more stable software, and better for the type of service our company offer's our customers. TeamViewer is very good for a small, locally owned computer repair business, and more people have heard of TeamViewer and trust the name.
Features
RingCentral MeetingsTeamViewer
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
RingCentral Meetings
7.7
21 Ratings
3% below category average
TeamViewer
-
Ratings
High quality audio8.021 Ratings00 Ratings
High quality video8.021 Ratings00 Ratings
Low bandwidth requirements7.320 Ratings00 Ratings
Mobile support7.319 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
RingCentral Meetings
7.0
21 Ratings
12% below category average
TeamViewer
-
Ratings
Desktop sharing7.321 Ratings00 Ratings
Whiteboards6.717 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
RingCentral Meetings
7.5
21 Ratings
8% below category average
TeamViewer
-
Ratings
Calendar integration8.720 Ratings00 Ratings
Meeting initiation8.021 Ratings00 Ratings
Integrates with social media5.711 Ratings00 Ratings
Record meetings / events8.319 Ratings00 Ratings
Slideshows7.013 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
RingCentral Meetings
7.6
19 Ratings
6% below category average
TeamViewer
-
Ratings
Live chat8.019 Ratings00 Ratings
Audience polling7.311 Ratings00 Ratings
Q&A7.310 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
RingCentral Meetings
6.5
19 Ratings
21% below category average
TeamViewer
-
Ratings
User authentication7.316 Ratings00 Ratings
Participant roles & permissions5.517 Ratings00 Ratings
Confidential attendee list6.713 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
RingCentral Meetings
6.4
3 Ratings
16% below category average
TeamViewer
-
Ratings
Video conferencing6.52 Ratings00 Ratings
Audio conferencing6.52 Ratings00 Ratings
Video screen sharing5.02 Ratings00 Ratings
Instant messaging7.73 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
RingCentral Meetings
-
Ratings
TeamViewer
8.7
22 Ratings
9% above category average
Role-based user permissions00 Ratings8.722 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
RingCentral Meetings
-
Ratings
TeamViewer
8.5
504 Ratings
2% above category average
File transfer00 Ratings8.7473 Ratings
Instant message00 Ratings8.4436 Ratings
Access to sleeping/powered-off computers00 Ratings7.8332 Ratings
Session record00 Ratings8.4339 Ratings
Annotations00 Ratings8.7107 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
RingCentral Meetings
-
Ratings
TeamViewer
8.4
17 Ratings
13% above category average
Third-party software integrations00 Ratings8.417 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
RingCentral Meetings
-
Ratings
TeamViewer
9.0
27 Ratings
15% above category average
Attended device access00 Ratings9.527 Ratings
Unattended device access00 Ratings8.926 Ratings
Mobile device access00 Ratings8.125 Ratings
Virtual device access00 Ratings9.324 Ratings
Multiple-display support00 Ratings9.125 Ratings
Multiple concurrent sessions00 Ratings9.122 Ratings
Best Alternatives
RingCentral MeetingsTeamViewer
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.4 out of 10
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 9.7 out of 10
Action1
Action1
Score 9.4 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.6 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RingCentral MeetingsTeamViewer
Likelihood to Recommend
7.7
(21 ratings)
8.6
(559 ratings)
Likelihood to Renew
10.0
(2 ratings)
10.0
(64 ratings)
Usability
7.7
(15 ratings)
9.2
(57 ratings)
Availability
-
(0 ratings)
9.1
(5 ratings)
Performance
-
(0 ratings)
9.1
(5 ratings)
Support Rating
7.8
(11 ratings)
9.8
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
-
(0 ratings)
8.8
(119 ratings)
Configurability
-
(0 ratings)
9.1
(4 ratings)
Ease of integration
-
(0 ratings)
9.1
(5 ratings)
Product Scalability
-
(0 ratings)
9.1
(5 ratings)
Vendor post-sale
-
(0 ratings)
8.6
(5 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(5 ratings)
User Testimonials
RingCentral MeetingsTeamViewer
Likelihood to Recommend
RingCentral
I would recommend RingCentral for any business that looking to make the jump to Voice over IP and also want business essentials like video meetings all in one app. RingCentral Meetings integrates very well with its other communication tools which makes it very easy for a business to manage their communications in a single platform. The only scenario I see where RingCentral Meetings not being a good fit is if a business will be using video meetings as a marketing tool where they need extra marketing features like lead form captures and notification emails to be sent out.
Read full review
TeamViewer
If someone were to ask me for a recommendation, I would honestly say that it was the best option for me. Many times, my team members, other therapy department consultants, or doctors have encountered a problem with their systems that they are unable to resolve on their own. They just reached out to me and explained their concerns. Once their system is connected to me, I can resolve their situation in a very short amount of time.
Read full review
Pros
RingCentral
  • Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
  • Being able to mute and turn off cameras when necessary is a nice feature too.
  • Switching from the computer to the cell phone when on the go is a nice benefit.
Read full review
TeamViewer
  • Quick support is an nice feature to make it easy for the end user to download and use
  • Easy to connect using numbers
  • The connection is always good when connected to an end user
  • The tool is easy to use, the buttons are easy to understand what the use for it is
Read full review
Cons
RingCentral
  • Screen share functionality is rather limited in capability. Screen takeover functions seem limited to desktop devices (view-only for mobile device users)
  • Interface feels a bit clunky. Workable for advanced technical users, but a bit confusing for older senior-level executives
  • Integration with existing RingCentral software. Jumping between RingCentral meetings and telephone feels wrong, they should be integrated into one application for the business user with a standalone application for non-subscribers who wish to join the meeting
Read full review
TeamViewer
  • The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update.
  • Pricing tier for small teams can be improved.
  • Live subtitles for audio from remote device can be implemented.
Read full review
Likelihood to Renew
RingCentral
We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
Read full review
TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
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Usability
RingCentral
The interface is easy to understand for a wide variety of user experience levels. The only real negative are the links included in meetings being in a format that first opens a browser before launching the RingCentral Meeting app, and as mentioned previously, this may be a platform-specific issue for macOS.
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TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
Read full review
Reliability and Availability
RingCentral
No answers on this topic
TeamViewer
Always available if setup correctly.
Read full review
Performance
RingCentral
No answers on this topic
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
RingCentral
RingCentral is a great tool for everyone interested in making animations. The thing that appealed to us most about it is that it is very simple to use and works with much perfection. Like lip-synchronization goes so well with the character as soon as we add voice-over in it. Also, we can add characters and scenes without any hardship. We highly recommend this software.
Read full review
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
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In-Person Training
RingCentral
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
Read full review
Online Training
RingCentral
No answers on this topic
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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Implementation Rating
RingCentral
No answers on this topic
TeamViewer
We used TeamViewer within our scope of a unified endpoint management. Access rights are managed by location and user, both in regard to the state legislation and the company’s regulations. Our IT dashboard has now integrated the remote support KPIs which i derived from TeamViewer usage data.
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Alternatives Considered
RingCentral
As a consulting company, we often have to adapt to our customers' needs in communication - which can mean using whatever system they're already on. Most of the time, they come around to preferring RingCentral Meetings over whatever they're using, and we've found it's a great value for us since it's already included in our RingCentral subscription, and runs on Mac, Windows, and Mobile devices. Despite the big drawback of needing to install the app locally and not having an in-browser solution for guests, it's lightweight, intuitive interface makes it an easy conferencing tool to adopt.
Read full review
TeamViewer
AnyDesk, despite being relatively light on system utilization, didn’t offer some of the pro collaboration features that we required. All the functionalities that were part of TeamViewer matched well with the functionality, ease, and cost aspects needed to support our team's work.
Read full review
Scalability
RingCentral
No answers on this topic
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
RingCentral
  • It has had a positive impact. We replaced an archaic solution with a more modern, streamlined version or product. Like anything else, it has its downfalls and isn't perfect, but overall it's been a good product and has outshined its predecessors like Zoom and Skype.
  • It also has an integrated office phone feature which has been great as our phones are essentially our laptops. It cut down on those costs and in general freed up space on our desks since we didn't have to have them anymore and everything is on our computer now.
Read full review
TeamViewer
Almost immediately. We could not support our clients effectively without TeamViewer. Its reliable, fast and allows us to do our work in a moments notice.
  • The core of our business is providing remote IT support to unmanned stations. Without a program like TeamViewer, we would be unable to operate.
  • On numerous occasions, we have avoided having to travel to site on top as well as raise a callout with local agents, saving us many thousands.
  • We can work from home or support our service technicians on the field any place, any time.
Read full review
ScreenShots

TeamViewer Screenshots

Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of where devices are a few clicks away.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations