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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Spiff

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesforce Spiff is a commission software that combines the familiarity of a spreadsheet with automation at scale. It is designed to streamline workflows, enable easier communication, and instill a high level of trust across all stakeholders.

    $900

    per year per user

    Salesloft

    Score7.5 out of 10
    N/ASalesloft’s Revenue Orchestration Platform uses AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal.N/A
    Pricing
    Salesforce SpiffSalesloft
    Editions & Modules
    Spiff
    $75
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Salesforce SpiffSalesloft
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce SpiffSalesloft
    Considered Both Products
    Salesforce
    Chose Salesforce Spiff
    I have never had any experience with any similar products so can't add much here.
    Incentivized
    Chose Salesforce Spiff
    I have not used anything like Spiff before
    Incentivized
    Chose Salesforce Spiff
    Spiff is the first technology I've used for this use case besides building out a spreadsheet. Spiff is better than a spreadsheet.
    Incentivized
    Chose Salesforce Spiff
    Easier to use, better integrations
    Incentivized
    Chose Salesforce Spiff
    I have not used any similar products.
    Incentivized
    Chose Salesforce Spiff
    No competition between the tools as Google sheet is not even a competitor.
    Incentivized
    Chose Salesforce Spiff
    Spiff does not really integrate with ADP and I really wish it would. I think there is a lot of potential there and it could help solve any discrepancies with my check. Also having someone to go to, i.e. with ADP I can go to HR, but Can I also do that for Spiff? Or is there a …
    Incentivized
    Chose Salesforce Spiff
    I previously used Exactly for commission payouts. We moved away from this software as there was room for improvement. After seeing what Spiff could do, and how easily it integrated with Salesforce, it was a no-brainer for our organization to move to Spiff. We have not regretted …
    Incentivized
    Chose Salesforce Spiff
    Spiff is a great tool and is similar in a lot of ways, but its simplicity of use is what I prefer. Spiff makes it easy for salespeople to navigate, and easy integration and interface tools make it easy for the various sales teams to get what they need out of the same software.
    Incentivized
    SalesLoft
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    228 Answers
    93%
    Would buy again
    95 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    126 Answers
    96%
    Delivers good value for the price
    74 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    227 Answers
    93%
    Happy with the feature set
    95 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    109 Answers
    95%
    Lived up to sales and marketing promises
    73 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    96 Answers
    93%
    Implementation went as expected
    65 Answers
    Features
    Salesforce SpiffSalesloft
    Sales ICM
    Comparison of Sales ICM features of Salesforce Spiff and Salesloft
    Feature
    Salesforce Spiff
    8.1
    218 Ratings
    3% above category average
    Salesloft
    -
    Ratings
    Sales compensation plan creation7.7167 Ratings00 Ratings
    Complex sales crediting7.7149 Ratings00 Ratings
    Sales compensation process automation9.1195 Ratings00 Ratings
    Incentive auditing/regulation compliance7.2122 Ratings00 Ratings
    Sales compensation dashboards & forecasting8.7191 Ratings00 Ratings
    Incentive modeling9.2137 Ratings00 Ratings
    Agile incentive strategy7.8115 Ratings00 Ratings
    ICM mobile visibility7.3110 Ratings00 Ratings
    Best Alternatives
    Salesforce SpiffSalesloft
    Small Businesses
    No answers on this topic
    HubSpot Sales Hub
    Score8.9 out of 10
    Medium-sized Companies
    Everstage
    Score9.1 out of 10
    Mixmax
    Score9.9 out of 10
    Enterprises
    CaptivateIQ
    Score9.3 out of 10
    Groove (legacy product)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Salesforce SpiffSalesloft
    Likelihood to Recommend
    9.0
    (234 ratings)
    7.9
    (325 ratings)
    Likelihood to Renew
    9.1
    (9 ratings)
    9.1
    (4 ratings)
    Usability
    8.9
    (223 ratings)
    7.8
    (8 ratings)
    Availability
    9.1
    (4 ratings)
    7.3
    (1 ratings)
    Performance
    9.1
    (4 ratings)
    8.2
    (1 ratings)
    Support Rating
    4.5
    (6 ratings)
    9.1
    (5 ratings)
    Online Training
    9.1
    (2 ratings)
    7.3
    (2 ratings)
    Implementation Rating
    7.8
    (5 ratings)
    8.0
    (1 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    8.7
    (143 ratings)
    Product Scalability
    8.8
    (4 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Salesforce SpiffSalesloft
    Likelihood to Recommend
    Salesforce
    Spiff can serve well organizations that regularly pay OTE and performance-based incentives as it takes away the pain for users to track their OTE pay. It is also very convenient to access past reports for comparison or whatever purpose you may need it for. The build-in ticketing system also allows users to easily raise inquiries and for admins to have a single inbox for inquiries that they need to address.
    Incentivized
    Read full review
    SalesLoft
    I find it to be the best resource for scheduling calls with clients. Specifically when the call includes multiple people using Salesloft, it's so simple and easy to use to send open times to client and then to be able to send active links to the client where with one click the calendar invite shows up on my calendar? it's the best most efficient tool I have in my toolbelt at the moment. When it comes to logging, it's also simple but I wish I could add a contact to SL from the Microsoft integration.
    Incentivized
    Read full review
    Pros
    Salesforce
    • It syncs with your internal systems to show how much you have sold during the current period.
    • It tells you how much you should expect to get paid based on your sales.
    • It keeps track of how you have performed over the course of the year and tells you when you are in accellerators.
    • It also details your organizations sales rules and payout rules so that you just have one place to go for all questions commission related.
    Incentivized
    Read full review
    SalesLoft
    • Salesloft enables us to outreach at scale.
    • Salesloft helps us identify our warmest, most buyer ready prospects to streamline our outreach.
    • Salesloft helps us to identify quickly areas to course correct and provides the necessary data to do that.
    • Salesloft also surfaces data around outreach so we can ensure we are targeting our team with sensible KPIs that connect to our business goals.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Although reporting has been improved, it's an area that I feel could use more development (which they are doing).
    • Exports are good but to make them great, being able to customize the formatting and data that shows and which data doesn't show would be a great improvement.
    • The backend can be somewhat confusing with statements and obligations and which should be used when and so on, just as one example. With that being said they are very willing to teach and also just do the updates for you if needed, but if it was a little more intuitive without that help would make it better.
    Incentivized
    Read full review
    SalesLoft
    • Would be nice to have custom reporting available. Coming from Salesforce, the included canned reports are useful but I like to roll my sleeves up and build exactly what I want.
    • Conversations will record meetings booked via MSTeams but requires the BDR/SDR to hit record. Other solutions (e.g. Chorus.ai) join as a participant and don't require a user hitting the "record" button. We have to change our flow to make this work and it is a bit clunky.
    Read full review
    Likelihood to Renew
    Salesforce
    I enjoy using it and it is easy to see where you stand, the issue is still no live tracking, or at the very least, twice daily updates. You have the update in the morning, but I would like to see where I stand at the end of the day as well
    Incentivized
    Read full review
    SalesLoft
    SalesLoft is absolutely VITAL to our daily operations. We could not function without it or a program like it. Speaking as a Sales Person who has had to operate without a product like this, the difference is night and day. The ability to stay organized, automate tasks, easily log activities and notes, review calls, and coach team members is an absolute gamechanger.
    Incentivized
    Read full review
    Usability
    Salesforce
    Overall, the use cases of Spiff have been helping us to address important problems when it comes to commission calculation: (1) Accuracy of the commission calculation, (2) Transparency over how the commission is calculated, (3) Automation of commission calculation, which in turn saves us significant amount of time and energy and allow us to focus more on more important tasks
    Incentivized
    Read full review
    SalesLoft
    Drift was extremely easy for both our demand gen team and SDR to jump right into. It was feature rich and purpose-built for marketers—it was remarkably easy to connect our marketing automation, CRM, and more to the platform and get everything to work together. Now the ability to create digital experiences and conversation landing pages is democratized—empowering our team to do better work and provide better prospect/customer experience.
    Read full review
    Reliability and Availability
    Salesforce
    In all my time using Spiff, I only recall it being unoperational (outside the times when there is scheduled maintence. During those times, Spiff does a good job at communicating when their services will be offline and why). The times when I do get a small error, 9 times out a 10 a simple refresh of the browser will fix the issue.
    Incentivized
    Read full review
    SalesLoft
    The availability is pretty good, we do sometimes have errors or delays in syncing activities but nothing that has been too detrimental to our workflow. Most recently we had an issue with Lofting through Outlook due to a change in security token that took a few weeks to resolve but it is fixed now.
    Incentivized
    Read full review
    Performance
    Salesforce
    Pages load quickly, dashboards update numerous times throughout the day, and the integrations are seamless and operate without a hitch. On occasion, commissions will be delayed in calculating corrctly by a day or so, but that is quite rare. I don't find that delay to be a huge hinderance anyways.
    Incentivized
    Read full review
    SalesLoft
    Yes timely and easy to use. The only delays we have are when we run our big month sales blitz and activities take some time to sync to the reporting as well as SalesForce
    Incentivized
    Read full review
    Support Rating
    Salesforce
    I needed my account to be set up and there seemed to be some technical issues with onboarding and a customer service rep made herself immediately available to liaison with our IT department to get me up and running. I did not expect them to tend to our request with such urgency.
    Read full review
    SalesLoft
    The support team was very responsive but at the end of the day they took a long time to fix our issue. The issue did get fixed, though, so that is what matters. Very nice people who are there to help in any way they can.
    Read full review
    Online Training
    Salesforce
    The training was conducted by our Spiff Account Manager and they would even create recorded videos we could send to the sales team so when they log in, they would understand how to use Spiff. Account managers at Spiff are a huge reason why I like that company.
    Incentivized
    Read full review
    SalesLoft
    We had some virtual training with our CSM which was very well constructed. It took some time to get into the full swing of things but with a few weeks of hands on experience I was feeling confidant. The SL team was always available to answer questions or jump an a call to walk us through stuff. I also used the Customer Help Center for a few self guided learnings on how to use specific features related to reporting and team management.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    I wasnt invovled but I heard it went smoothly!
    Incentivized
    Read full review
    SalesLoft
    must invest time and effort in define the best way to integration with Salesforce in order to get data visualization
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    It is a night and day difference between Sheets and Excel. The fact that it is integrated with Salesforce and calculates commission as you close deals make it super transparent and efficient when it comes to tracking your performance and commission. Spiff takes the manual work out of the equation. Reduces human error and increases collaboration.
    Incentivized
    Read full review
    SalesLoft
    Salesloft blows outreach out of the water in all aspects. One of the biggest issues I had was their unwillingness to listen to customer feedback. I had requested several small changes to be made when I had previously used the platform that unfortunately fell onto deff ears. I am much happier using Salesloft and the positive results I've experienced are a direct result of that.
    Incentivized
    Read full review
    Scalability
    Salesforce
    We have a fairly large Enterprise sales team (200+ people and growing). Back when I first started at my organization this number was actually around 100 people. We've doubled in size since then and we have had zero problems adding these additional users.
    Incentivized
    Read full review
    SalesLoft
    The scalability was pretty good, we started with 4 or 5 users on one team and scaled into 30+ members across 3 teams
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • increased transparency, allows me to share with my boss where i am at, i dont have to create a separate document tracking this information myself
    • Reassurance on payout and accuracy, i know what is in Salesforce Spiff is already approved and directly translates to the payout of my goals
    • reduction in errors and improved/less communication with the finance team for payouts. no other conversation needs to happen
    Incentivized
    Read full review
    SalesLoft
    • I have been with a company that was using Salesloft, but moved to a competitor. I can't say it was exactly the competitors fault, as a lot of other internal changes were happening, (hence leaving the system that was working well), but we had the worst sales year in company history that year. Reps who consistently performed at or above quota were suddenly struggling to keep their pipelines in order, and the middle of the pack reps were going on PiPs and being let go.
    • Is it the dialer, or the leadership? You decide.
    • But the leadership also changed the dialer - so maybe it's both?
    Incentivized
    Read full review
    ScreenShots

    Salesforce Spiff Screenshots

    Screenshot of real-time commission statements.Screenshot of customized plans in Spiff's Designer tool.Screenshot of the Spiff experience within Salesforce.Screenshot of multi-step approval workflows to expedite statements getting approved and finalized for payroll.Screenshot of Commission Estimator for improved visibility and behavior for sellers and managers, which in turn, drives more revenue.Screenshot of With Spiff’s Mobile App you can understand how much you are making, how much you have the potential to earn, and progress toward goals, from anywhere!