It's like carrying a secure vault full of well organized passwords on sticky notes in my pocket, wherever I go. If you're like I was and still using something like your child's birthday for all your passwords because everywhere you turn something's asking for another danged password and it's hard to remember a bunch of secure random ones, I only have to remember 1Password now. Give it a try.
April 29, 2022

It's like carrying a secure vault full of well organized passwords on sticky notes in my pocket, wherever I go. If you're like I was and still using something like your child's birthday for all your passwords because everywhere you turn something's asking for another danged password and it's hard to remember a bunch of secure random ones, I only have to remember 1Password now. Give it a try.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 1Password

Everything needs a login. The more devices and websites I manage, the more tempting it got to re-use easy-to-remember non-secure passwords to avoid getting them confused. Writing them all down was not only not secure, but they were never where I needed them as they were "locked up" in a safe place. Now with 1Password, both issues are resolved. I provide IT support for our small staff, as well as developing and maintaining a dozen websites for local organizations. It is important that I keep those passwords secure, and be able to access them where ever I may be. I've got it on my Mac at the office, my PC at home, and on my phone, all synced up with each other for real-time updates in an accessible safe virtual vault instead of a locked drawer somewhere. It was exactly what I was looking for over 8 years ago when I started using 1Password, and it continues to do the job today. The company's commitment to keeping up with security and convenience through regular updates is comforting. Very satisfied.
  • Convenient secure access to my passwords anywhere.
  • Auto-generates secure long random passwords I would never be able to remember with so many I have to keep track of.
  • It's a small thing, but the numbers and punctuation are shown in different colors so you never need to wonder if it's a zero or a capital O.
  • Keywords let me organize my passwords however I want, by client, by function, whatever, the choice is up to me.
  • A handy place to keep contacts and all kinds of other data besides just passwords. Can add any fields I want, even attach files in the secure vault.
  • The switchover from the stand-alone app to the subscription-based version was a bit difficult for me. Now I have duplicate entries that are taking me forever to delete as I check each one to make sure I have the most current info on the one I keep. If there's a convenient way to not only find duplicates but make sure to delete only the ones that are exact duplicates or show comparisons indicating the most recent one, I haven't found it yet.
  • I found it easier to organize when I could just make folders instead of the new keywords way, but it's not major, just a very minor annoyance.
  • Security is #1 - both in being able to use complex passwords and keep them away from prying eyes.
  • Convenient access from anywhere.
  • Flexible ability to organize my entries however I choose, not someone else's cookie-cutter idea of what will work best for me.
  • Customer service points. Allows us to confidently let our customers know that we treat their confidential passwords with the utmost security and privacy.
  • Reduces the time spent trying to manage passwords, which translates to more productivity and less labor cost for those tasks.
  • The subscription model is more costly, but as long as the company doesn't get overly greedy about it (like Logmein did and sent previously happy customers like us to research competitors and find one that met our needs at a more affordable price) the value is still there.
I do have LastPass set up for our front office workers since their free version does fine for managing the few passwords they have. Since that computer is in an area accessed by most of the staff and visible to the public, I didn't want sticky notes with sensitive passwords laying around. The main advantage of that usage is that it does offer a free version, and with so little to manage, the paid 1Password would not be a good value for us there.

But it does, of course, have its limitations. The interface is a bit clunky, and we don't have any desktop or mobile versions set up to try to sync with, just the one web browser based version, so I can't speak to the accessibility, but it does not "feel" as robust and easy to use as 1Password.

Do you think 1Password delivers good value for the price?

Yes

Are you happy with 1Password's feature set?

Yes

Did 1Password live up to sales and marketing promises?

Yes

Did implementation of 1Password go as expected?

No

Would you buy 1Password again?

Yes

I've described how I use it to manage confidential client logins for the websites I develop for them. Every site has a myriad of things that need logins - from setting up their domain name and hosting, to building the WordPress site, to getting them set up with email and maintaining their sites. When I need to provide IT support to our staff, I have my phone right there to log in to their computers to address the issues. When I want to order cookies from Amazon or check my home's security camera settings, it's there for personal needs as well.

There are sharing features that I haven't explored enough to be comfortable with setting up for staff. They may be just great, but it is a place where I personally don't make use of the program.