Aventri vs. Cvent Event Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aventri
Score 7.8 out of 10
N/A
Aventri (formerly etouches) offers end-to-end event management and venue sourcing solutions. The open source platform aims to help streamline the event process, providing real-time data and analytics on event performance, customer engagement, and therefore increasing measurable event ROI. The company was founded in 2008 as etouches and reintroduced in 2018 as Aventri. The product has assisted over 25,000 event professionals in planning, executing, and measuring their events.…N/A
Cvent Event Management
Score 8.5 out of 10
N/A
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…N/A
Pricing
AventriCvent Event Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AventriCvent Event Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalRequired
Additional Details
More Pricing Information
Community Pulse
AventriCvent Event Management
Considered Both Products
Aventri
Chose Aventri
We loved CVENT and DoubleDutch, but it was much easier to have all the modules we needed in one platform, which happened to be Aventri.
Chose Aventri
I have only gone through demos of other products as we switched over from a custom product prior to Aventri. The biggest reason we selected Aventri is the malleability of the product, along with their amazing customer support. Their pricing is also extremely competitive, and …
Chose Aventri
I have not used Cvent but I know about them. They are double the price of Aventri and offer the same type of product. They have more integrations (like lead sourcing), however.
Chose Aventri
SignUp4 was our previous service and performed well. It wasn't until after it shuttered that we realized how much more could be provided. Cvent (which absorbed SignUp4) provided many of the old solutions but at a significantly higher price. In the end, it seemed more suited …
Cvent Event Management
Chose Cvent Event Management
Cvent continues to keep robust reporting and provide integrations to additional platforms that can't compare. There are some elements that seem more complicated than necessary, but the overall platform provides so much opportunity for a company to centralize all event data: …
Chose Cvent Event Management
We have always and will always continue to use Cvent.
Chose Cvent Event Management
Already had a contract with Cvent when reviewing Aventri. Aventri budget module is easier to use and reporting has more capabilities in terms of ease of use and formatting capabilities out of the box.
Chose Cvent Event Management
We utilize Cvent overall because of its robust SMM module and ability to manage meetings strategically. Additionally we heavily use the sourcing component which is very comprehensive.
Chose Cvent Event Management
I used eTouches a long time ago, but I don't remember it having the same functionality and features. We used it for basic registration and hotel request capture. If there was a way to track budget, sourcing, mobile apps, etc. I wasn't aware of it. Prior to Cvent we also used …
Chose Cvent Event Management
I felt more confident after 3 months of using Cvent than 3 years at Aventri.
Chose Cvent Event Management
The same thing I’ve been saying: Cvent is customizable in a way the others are not. It’s scalable and can bare our brand. I think, more importantly, they’re always innovating and their innovation makes us look modern and top of our game to our attendees. At Cvent, we feel like …
Chose Cvent Event Management
We selected Cvent Event Management because it gave more control to the planner. The planner can do a lot more in the designing, creating, and managing of the events.
Chose Cvent Event Management
Cvent is more robust than other software.
Chose Cvent Event Management
I touched on these points previously in the review, but will recap here. Our team previously used etouches Event Management. We made the switch to Cvent because of the following elements where they excelled over etouches:

Knowledge of support staff’s
No unexpected site closures

Top Pros
Top Cons
User Ratings
AventriCvent Event Management
Likelihood to Recommend
8.0
(6 ratings)
9.0
(248 ratings)
Likelihood to Renew
-
(0 ratings)
8.1
(22 ratings)
Usability
-
(0 ratings)
7.4
(24 ratings)
Availability
-
(0 ratings)
8.2
(3 ratings)
Performance
-
(0 ratings)
7.3
(3 ratings)
Support Rating
8.0
(2 ratings)
8.9
(104 ratings)
In-Person Training
-
(0 ratings)
6.4
(2 ratings)
Online Training
-
(0 ratings)
8.2
(2 ratings)
Implementation Rating
-
(0 ratings)
7.4
(15 ratings)
Configurability
-
(0 ratings)
7.3
(1 ratings)
Ease of integration
-
(0 ratings)
5.5
(2 ratings)
Product Scalability
-
(0 ratings)
8.2
(2 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
AventriCvent Event Management
Likelihood to Recommend
Aventri (formerly etouches)
eTouches seems to be well positioned to serve those needing event registration for small groups up to large conventions. Events with multiple sessions are very well organized and allows the planners to monitor registration and attendance with ease. One issue we have run into is the ability to give a discount to a specific registrant who signs up a group of individuals. We continue to work for a solution to this.
Read full review
Cvent
We used it for a hybrid event, which was PERFECT! It allowed attendees to stay informed, had virtual exhibitors to schedule zoom meetings, ability for surveys, attendees to connect with one another, keeps you organized! Allows you to track attendance, provides real-time event data and CUSTOM branding was key!!!
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Pros
Aventri (formerly etouches)
  • Manages class size limits very well.
  • Provides information for hotel booking and transfers so that all this information is in one record.
  • Unlimited number of pages for the website is invaluable - we looked at other programs with only 4 pages for the website and that just isn't enough for our clients.
Read full review
Cvent
  • Complex event registrations with multiple attendee types
  • Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
  • Plenty of custom fields allowed in contact records
  • Clean interface
  • Email automation and filtering capabilities
  • Event registration links to contact record
  • Robust reporting, both standard and custom
  • Responsive and helpful customer service/tech support available via chat
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Cons
Aventri (formerly etouches)
  • Registration on the backend was confusing
  • Sometimes the code would break and take a while to fix (adding images, extra text)
  • Not intuitive for users
Read full review
Cvent
  • Allowing more in depth paths for registration questions (i.e. drill-down questions as needed)
  • Hotel widget does not model in a user-friendly way, allowing for customer confusion and cumbersome work-arounds
  • Flex Email customization widgets need to integrate into the emails more smoothly and be able to customize to have the same look, feel, font of the written text. At this time it does not allow for the same level of customization.
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Likelihood to Renew
Aventri (formerly etouches)
No answers on this topic
Cvent
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
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Usability
Aventri (formerly etouches)
No answers on this topic
Cvent
It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
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Reliability and Availability
Aventri (formerly etouches)
No answers on this topic
Cvent
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
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Performance
Aventri (formerly etouches)
No answers on this topic
Cvent
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
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Support Rating
Aventri (formerly etouches)
I had a few issues while onsite (over the weekend). The support information given to me was incorrect and I had a hard time tracking down how to get assistance while onsite (on a weekend). When you are onsite, issues are usually heightened and need an immediate response, and I didn't get that.
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Cvent
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
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In-Person Training
Aventri (formerly etouches)
No answers on this topic
Cvent
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
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Online Training
Aventri (formerly etouches)
No answers on this topic
Cvent
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
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Implementation Rating
Aventri (formerly etouches)
No answers on this topic
Cvent
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
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Alternatives Considered
Aventri (formerly etouches)
We loved CVENT and DoubleDutch, but it was much easier to have all the modules we needed in one platform, which happened to be Aventri.
Read full review
Cvent
Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
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Scalability
Aventri (formerly etouches)
No answers on this topic
Cvent
It is a perfect fit no matter how big or small your event is
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Return on Investment
Aventri (formerly etouches)
  • Much more thorough reporting than previous provider.
  • The ability for long term goal creation based on the objectives evaluated post conference.
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Cvent
  • Positive ROI: See which registrants [participated]
  • Positive ROI: See survey results from the feedback survey pushed at or after an event
  • Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events!
Read full review