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Bonterra Case Management

Bonterra Case Management
Formerly Apricot by Social Solutions

Overview

What is Bonterra Case Management?

Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because…

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Recent Reviews

Wonderful application

10 out of 10
April 01, 2024
Incentivized
I use Bonterra Case Management to submit progress notes for my participants, to review their case file, to update their treatment plans, …
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Review

8 out of 10
March 26, 2024
Incentivized
We use Bonterra Case Management to house our client database and data related to measuring and evaluating our program effectiveness. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Bonterra Case Management?

Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because the tool makes managing data more…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Bonterra Case Management?

Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because the tool makes managing data more efficient, so that users increase the time spent delivering the mission.

Bonterra Case Management offers configurable forms and fields so organizations can customize their experience to their clients and mission. It allows nonprofit organizations to track what matters and follow clients throughout their entire lifecycle in a single, unduplicated record.

With Bonterra Case Management, nonprofits can ensure data integrity through functionality that tracks whether the data in the system is complete, entered correctly, and unduplicated. With drag-and-drop functionality and outcomes management capabilities, Bonterra Case Management helps nonprofit organizations transform more lives for the better.

Bonterra Case Management users get real-time access to their data to facilitate collaboration and insights into program performance. Those insights can then be shared by creating reports within the system to present to organization stakeholders, board members, and funders.


Bonterra Case Management Features

  • Supported: Case Management
  • Supported: Outcomes Measurement and Management
  • Supported: Best Practice Forms and Reports
  • Supported: Customizable Forms and Reports
  • Supported: Participant Intake
  • Supported: Secure Data Environment
  • Supported: Smart Form Creation
  • Supported: Mobile Compatibility
  • Supported: Client Information Portal
  • Supported: Client Communication Tools
  • Supported: Automated Rules and Alerts
  • Supported: Calendar Integrations
  • Supported: Workflow Automation

Bonterra Case Management Screenshots

Screenshot of a display of a participant's profile to see important information about that individual at-a-glance.Screenshot of The "My Workspace" area of Bonterra Case Management allows users to see upcoming cases, appointments, events, and other notifications in one place.Screenshot of Dashboards provide at-a-glance insights, while Census data integrations allows users to view demographics of the communities served.Screenshot of the streamlined intake process that helps serve more individuals and ensure they are aligned with the correct services to help them succeed.Screenshot of information, kept secure by assigning users specific roles and permissions to specify access levels.Screenshot of Communication with participants to keep them engaged.

Bonterra Case Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States of America, Australia, United Kingdom
Supported LanguagesEnglish

Frequently Asked Questions

Salesforce.org Nonprofit Cloud, Bonterra ETO, and ClientTrack by Eccovia are common alternatives for Bonterra Case Management.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of Bonterra Case Management are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(249)

Attribute Ratings

Reviews

(1-9 of 9)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have numerous bulletins (reports) that display on the user's home page. Client appointments, Lethality Outreach Schedule, Medical Accompaniment Outreach Schedule, Clients approved or attending group counseling sessions, clients that need to be added to the counseling waitlist. This gives staff one place to go to see what tasks need to be completed and easy access to the records.

We have number of aggregate reports that help out with our funding amounts and our Counseling sessions.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Apricot provides a lot of options in establishing workflows, reports, and other processes. Because each program is vastly different, this gives us the flexibility we need with gathering, analyzing, and reporting important data.
Jamie Caroland | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We pretty much built the forms and reports we needed from the organization's existing program forms, but in order to do so, we followed the standard Apricot tier platforms. We did examine and follow Apricot's built-in templates for form logic and to make our work as uncomplicated as possible. While we could be using Apricot for all forms data collection and reporting, the staff relies more on other reporting means for day-to-day case management. Summarized monthly data for individual overall goals is captured in Apricot. The highest impact has been in reviewing this aggregated monthly, summarized data for overall goal achievements and shortfalls.
Angela C. Brust-Balogun | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The entire design framework of Apricot is from a case management perspective. There are several features of Apricot that are very impactful
1. Connect
  • To drive virtual intakes
  • To drive client communication
2. Schedule
  • Allows users to integrate Apricot with their most used calendar (Gmail, Outlook, etc.) to schedule client appointments and follow up directly in Apricot software
3. Classes and Terms
  • Track client attendance with robust features and reporting
4. Bulletins
  • Used to create a dashboard that assists users with tracking and completing case management tasks
  • Can be used for Organizational updates
5. Referrals
  • Transferring a client from one program to another within your organization is faster and more efficient
Michelle Staab | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize an intake workflow for all consents , paperwork, and pertinent information gathered during the first client interaction. It allows for better accuracy in completing all documentation needed for someone’s engagement with the agency.
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