Apricot by Social Solutions Review
Updated May 11, 2021
Apricot by Social Solutions Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Apricot by Social Solutions
Apricot is used by several departments in my organization. We use Apricot to track statistics for trainings (# of people trained, location, content shared), client data (demographics, services provided, case notes), outcomes of services given (goals met by clients) and different programs the client engages in at our organization.
- Create and run reports to gather statistics and compare trends.
- Client information stored in an efficient and organized manner.
- Live chat and easy-to-search help center.
- Adding a Copy-Form feature, like the copy-report.
- Allowing merge of duplicate profiles to be assigned to regular staff users, not just administrators.
- Apricot allows us to view client outcomes and make sure we are meeting the goals set for clients and providers.
Our organization has been able to develop reports that are used for grant funding and reporting. It helps us set in-agency goals to see the trends and successes.
We can tailor reports specifically to the information we are tracking in grants, using specific wording and information to track and see via Apricot.
I used DonorPerfect at a previous job for a short amount of time. Apricot allows more flexibility and accessibility for different functions, and allows administrators to build reports and make changes to the software when needed.
Community Engagement
The customizable reports in Apricot allow us to custom build outcomes to measure service delivery timelines and client participation.
Our agency has offered virtual appointments throughout the pandemic . We are a shelter that was able to continue operating at 1/2 capacity , and safely provide child care and individual/family sessions by following safe social distancing guidelines.
The customizable forms and reports and available , ongoing support allows us to utilize the system the way we need to, allowing for flexibility over time.
We utilize an intake workflow for all consents , paperwork, and pertinent information gathered during the first client interaction. It allows for better accuracy in completing all documentation needed for someone’s engagement with the agency.